Mixmax

4.6 (235)
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Email communication & sales productivity application

Overall rating

4.6 /5
(235)
Value for Money
4.3/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.4/5

94%
recommended this app
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235 Reviews for UK Users

Mike
Mike
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Take your E-mail to the MAX! (MixMax Review)

Reviewed on 13/11/2018

I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share...

I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share and give feedback about my user experience. It says a lot about an organization when the head honcho is taking time out of their day to personally get data from their customers to improve their product.

Pros

I have pretty basic needs when it comes to emailing, but I do it often. Mixmax helps me stay on top on my many communications, allowing me to see who has opened (viewed) the emails I've sent, and how many times, which better enables me to navigate where things stand in the communication process. I can't tell you how many times that feature alone has saved my behind. I also utilize the templates, as I often need to send out messages with identical content. Templates save me time and energy.

Cons

Even with the privacy assurances, there is something a bit unnerving to click buttons to "Allow" an outside app complete control over your email communications. If I was sending any information I deemed even remotely sensitive, I might think twice about using this, or any outside service.

Amanda
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Helps Keep Me on Top of my Inbox/Outbox

Reviewed on 15/02/2023

Pros

I love that I can track if, when, and by who my emails have been opened. Additionally, that I can schedule an email based on the when the recipient is more likely to open/read the email. I also love how easy it is to put a calendar of my availability right into my email so that recipients can click and a time and date quickly for us to meet.

Cons

I only use the free versions so it's hard thoroughly rate cons but one thing that has bothered me is that I use Mixmax as an extension to my gmail. The Mixmax button when drafting in email sometimes gets in the way of being able to accomplish certain tasks when drafting an email.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst piece of software I had to use, ever

Reviewed on 10/01/2019

The only benefits I've gained was that it was easy to use and I didn't need onboarding as I've...

The only benefits I've gained was that it was easy to use and I didn't need onboarding as I've already used a bunch of other sales automation tools. This one is among the cheapest and the quality of software perfectly shows that.

Pros

I can hardly say anything good about it, but if we would have to put bugs, technical issues, lack of support and any other issues related to this product, I'd say it has a lot of great features that you can't use because everything is broken, literally.

Cons

It's broken. Half of the functionality is not even there. You want to make changes to your campaign that is active? You can't, because the settings you make, do not take in the effect. You wan't to check your bounce rates of that campaign? You can't, because it is not able to understand if the domain of the email service works or not. I could write an essay of problems that occured in less than 2 months with this tool.

Response from Mixmax

Sorry that you had a bad experience with Mixmax. Please email me to see if we can resolve your issues.

Khadesha
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helps Accelerate Revenue

Reviewed on 10/02/2023

Pros

Mixmax has helped me and my Partners move faster daily, which in turn has accelerated revenue. We use email tracking and sequences the most. I love the stats under "Insights." It helps to switch gears and do AB testing when sending out marketing material/information.

Cons

We would love it if it integrated with more systems.

Sai
Overall rating
  • Industry: Internet
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Mixmax for life!

Reviewed on 24/02/2023

Pros

Mixmax makes email management super easy, tracking activity super efficient, and follow-ups! Managing accounts at scale through templates is perfect for CS

Cons

Better tracking for internal stakeholders

Kana
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MixMax is awesome for anyone who has to email clients, students, partners...anyone!

Reviewed on 20/02/2023

I have saved so much time and it's made my communications a lot more efficient!

I have saved so much time and it's made my communications a lot more efficient!

Pros

I love how much time MixMax saves me with templates and sequences!

Cons

I wish MixMax was usable with other emails.

Marcos
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What would I do without it

Reviewed on 10/02/2023

Experience is ok. The search could function better. I have to attempt different versions of what...

Experience is ok. The search could function better. I have to attempt different versions of what I'm trying to search in the search bar to get the results I'm looking for.

Pros

Too many features to mention. I love how I'm able to quickly set reminders for follow-ups. The delay sends feature showing the best time for engagement is useful too.

Cons

Not necessarily to do with the software

Chris
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Worth every penny

Reviewed on 13/02/2023

Pros

Setting reminders and knowing if my email was read has transformed my ability to reach people. I no longer have to jot notes down to email this person or to follow up on this sent email; I use Mixmax for those tasks.

Cons

I tend to reply to emails using the preview pane, but Minmax does not allow this. It only adds an additional click to my workflow, but it would be nice to use the preview pane.

Kayla
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I'm an advocate for Mixmax!

Reviewed on 10/02/2023

Pros

Mixmax truly keeps me organized with my emails and follow-ups - and has been since I first started using it back in 2016. I can't really imagine my work life without it.

Cons

Nothing really. Like I said, I love it - and with every feature added, I love the product even more.

Rabia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Mixmax for all your email management, monitoring, and campaigns

Reviewed on 10/02/2023

It has solved massive email campaigns, monitoring engagement and interaction, it is wonderful.

It has solved massive email campaigns, monitoring engagement and interaction, it is wonderful.

Pros

It is easy to use and allows me to do the same in 15 minutes what used to take me hours or days.

Cons

Nothing really, everything is user friendly, easy to understand and easy to show others how to use. It does what it says and in an efficient way.

Aubrey
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MixMax is necessary for a productive salesforce

Reviewed on 12/02/2023

I rate MixMax a 10 out of 10. Have really enjoyed the product thus far.

I rate MixMax a 10 out of 10. Have really enjoyed the product thus far.

Pros

MixMax allows myself and my sales team to track open rates of email and email cadences. This empowers the sales team to have a pointed outreach to the contacts that are engaging in their emails the most. Cold calling the most engaged first. This speeds up our sales cycle tremendously.

Cons

The software is amazing. I wish there was a cost break per user, it is quite expensive. Especially for startups.

soraya
Overall rating
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Senior Sales executive

Reviewed on 24/02/2023

Pros

The Email tracking is great, which allows me to measure engagements.

Cons

I wish I could remove lines from the overview.

Jennifer
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Mixmax helps me to gain time and be more proactive!

Reviewed on 20/02/2023

Pros

Thanks to Mixmax I gained a lot of time and I could measure the content of my emails.

Cons

The design of the sofware could be improved.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Mixmax is useful

Reviewed on 15/02/2023

It's very useful, I've been using it for a year and I will keep using it because it's great for my...

It's very useful, I've been using it for a year and I will keep using it because it's great for my communication.

Pros

Easy to use, very practical. It brings me a solution and I don't know any other tool that does the trick.

Cons

The fact that some people actually see the email but it doesn't show. I guess they have something that blocks mixmax from seeing it.

Has
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

MixMax really helps

Reviewed on 16/02/2023

I love it and use it daily.

I love it and use it daily.

Pros

If your work is connected with emailing and further follow-ups, MixMax is what you need.

Cons

The mark that the email is sent via MixMax is kind of annoying.

Ed
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

track emails with ease

Reviewed on 15/02/2023

Great experience

Great experience

Pros

Love mixmax. I have canned templates for all Stages of our process. Easy to select and track

Cons

So much to learn. Packed with features makes it hard to learn

Celine
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great tool for email management

Reviewed on 10/02/2023

Pros

I like how you can create templates to send emails instead of having to type out everything everytime.

Cons

There are a lot of options going on and it was hard to find where I can edit my signature.

Christophe
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect tracker

Reviewed on 10/02/2023

Pros

I use free licence for mail tracking, this is a real perfect mail tracker.

Cons

I have no cons to give on Mixmax, it works perfectly for my needs

Christa
Christa
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I couldn't run my business without MixMax

Reviewed on 14/02/2019

Pros

The ability to create templates and "sequences" (automated series of templates) is crucial in this Chrome extension that takes gmail to a whole new level. Additionally, the ability to set follow-up reminders and next action steps automatically on an individual email make this a life saver. Email boxes aren't meant to be to-do lists... Mixmax allows me to review, reply, and set a next action all at once in an email and then file it away so it's not sitting in my inbox. There are fun aspects as well with 'enhancements' that allow me to insert gifs, polls, emojis, videos etc right into my emails.

Cons

This software is great for sending one-off meeting time/date options to someone via email. It doesn't have enough full calendar functionality to replace something like Acuity or Calendly as an outside meeting planner tool when you have many different types of standard meetings on a regular basis.

Response from Mixmax

Thanks for your review. Would be interested in learning more about your calendar requirements.

Michael
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I will not use GSuite without MixMax

Reviewed on 27/02/2019

Using MixMax let's me and my team focus on serving our customers by significantly reducing the...

Using MixMax let's me and my team focus on serving our customers by significantly reducing the friction in email exchanges and meeting coordination. I will not use GSuite without it.

Pros

MixMax let's me manage the -sometimes tedious- email cycle with ease and confidence. The automation (meeting templates, sequences, follow-ups, reminders, etc) make it so I do not need to manage my follow-ups in a separate task list (like I used to) and insights (Opens, Downloads, Etc) take some of the mystery out of the email portion of the sales cycle.
I've used MixMax for almost three years and it keeps getting better.

Cons

They seem to be slow about rolling out integrations with multiple services. Example: They have supported Zoom integration for Meeting Templates for a while now, but GoToMeeting still isn't supported. Also, it is particular about your GMail configuration. Example: I like to use the preview pane, but MixMax doesn't support it even though it is a first class (non-labs) GMail feature. Same with IE support. Some of my clients still use IE, but they cannot use my meeting templates. It gives them a blank screen.

Jorge
Jorge
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great concept just tons of bugs

Reviewed on 22/12/2017

Pros

I really liked how you could create a cadence for your clients. Also that you were able to create different templates. I also liked the ability to read receipts right from our inbox. I also liked how it would add attachments. It made it so you could attach more documents in your inbox and also made them "links". Meaning- if someone downloaded the PDF you could see which PDF they downloaded.
Tons of value.

Cons

The only issue I had with this software was of how often it was down. It seemed like every month it had issues. This was a huge issue because all our email templates were stored in the system.
After a year and half of use, I switched providers. Though I miss a lot of the functions that Mix Max had it wasn't very reliable.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Free Version Helpful, But With Issues

Reviewed on 09/01/2019

It has a lot of advanced functionality, but the basic scrolling issues and popup made it annoying...

It has a lot of advanced functionality, but the basic scrolling issues and popup made it annoying over time.

Pros

I liked that I could integrate my calendar availability into an email just by typing /a. My Google calendar would pop up and I could decide which time slots I wanted to tell the email recipient I had available. Those slots would then appear in the email with a button for them to book a time.

Cons

When I was replying to an email and wanted to scroll down through their original content, MixMax just fights you on the scrolling movement down. It's why I eventually uninstalled the software because I just hated not being able to easily scroll down.

Also, whenever the mouse hit the wrong part of the top right side of the email compose screen, there would be a popup that came up and blocked the screen. I frequently had to stop and click it to continue writing. It drove me nuts.

Francis
Francis
Overall rating
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Upgrade your e mail

Reviewed on 28/02/2019

With MixMax I am able to be more effective and automate my e mail to increase productivity and...

With MixMax I am able to be more effective and automate my e mail to increase productivity and boost sales. I strongly recommend it!

Pros

MixMax is the best. I highly recommend it to everyone. Basically, it will make your e mails process more efficient. You can make your available free times for a call, due to Google calendar integrations. Also, it will check your grammar, spelling, remind you to follow up on lost e mails

It is basically a productivity machine.

Cons

You need to pay for the full version, but the free version provides all the basic functionalities.

The only con would be that reminders on un replied mails spam your inbox. Notifications could be improved there.

JP.
JP.
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to integrate with Gsuite

Reviewed on 12/04/2019

It's been a great experience since day 1.
I am particularly using the templates feature of the free...

It's been a great experience since day 1.
I am particularly using the templates feature of the free version which optimizes my day like a champ.
I get instant notifications when people open my emails and I can easily keep track of the lead.
I highly recommend this tool!

Pros

This sales/marketing tool works like a marvel when integrated with Gsuite. The control panel is very easy to use and the free version gives you a lot of very useful features.

Cons

The way they attach attachments on emails.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Best tool for email sequences!

Reviewed on 10/11/2021

Pros

It's easy to setup email sequences and options that Mixmax offer such as meeting scheduling tool is really making the life easy.

Cons

Rules & automation features are a bit complex and hard to setup.