Mixmax Reviews

The ability to create templates and "sequences" (automated series of templates) is crucial in this Chrome extension that takes gmail to a whole new level. Additionally, the ability to set follow-up reminders and next action steps automatically on an individual email make this a life saver. Email boxes aren't meant to be to-do lists... Mixmax allows me to review, reply, and set a next action all at once in an email and then file it away so it's not sitting in my inbox. There are fun aspects as well with 'enhancements' that allow me to insert gifs, polls, emojis, videos etc right into my emails.

This software is great for sending one-off meeting time/date options to someone via email. It doesn't have enough full calendar functionality to replace something like Acuity or Calendly as an outside meeting planner tool when you have many different types of standard meetings on a regular basis.

Mixmax provides much-needed realtime visibility on communications analytics. It has benefited our team by giving us back up and confirmation that otherwise we would not have. The demo call went great and was filled with helpful tips and tricks. You'll feel like a pro in no time.

I would have used the Sequences feature, however, I found it to be a little cumbersome to configure.

Mixmax truly keeps me organized with my emails and follow-ups - and has been since I first started using it back in 2016. I can't really imagine my work life without it.

Nothing really. Like I said, I love it - and with every feature added, I love the product even more.

Setting reminders and knowing if my email was read has transformed my ability to reach people. I no longer have to jot notes down to email this person or to follow up on this sent email; I use Mixmax for those tasks.

I tend to reply to emails using the preview pane, but Minmax does not allow this. It only adds an additional click to my workflow, but it would be nice to use the preview pane.

It is easy to use and allows me to do the same in 15 minutes what used to take me hours or days.

Nothing really, everything is user friendly, easy to understand and easy to show others how to use. It does what it says and in an efficient way.

The features that I'm using the most are easy to create & update templates, sending & tracking sequences, email reminders, tracking open rates/clicks/replies. Mixmax is a real timesaver and with the software I'm sure I won't forget to follow up with anyone.

Just a tiny thing, when setting up a reminder for an email, I would like to make a default time 9am, not the same time as I'm scheduling the reminder.

MixMax allows myself and my sales team to track open rates of email and email cadences. This empowers the sales team to have a pointed outreach to the contacts that are engaging in their emails the most. Cold calling the most engaged first. This speeds up our sales cycle tremendously.

The software is amazing. I wish there was a cost break per user, it is quite expensive. Especially for startups.

There’s a freemium tier which helps get familiarity with the product and make buying decision as and when you want. The base features are amazing and work consistently. Installation is a breeze with the chrome plugin

Have no complaints about this product. I have been using it for over a year now.

Email tracking, it really help me in my work

price of an additional features is higher than they could be

The most useful feature - sequences. It automates email sequences for potential clients, we have integration with Salesforce so we can do a lot of cool stuff. For example, we can create automation of tasks in our CRM that are triggered by not replied emails. Also, our email replies are automated using Mixmax templates that are synced with Gmaill, you can reply with a few clicks to frequently asked questions. Also, the tool is data driven, you can track everything - opens, reply rates from any sequence, template and so on. Mixmax just recently introduced a reporting feature which makes this software even more data-driven.

Customer support is only in USA, so it is not convenient when you are using this software in Europe. Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM. Also, we had problems with removing a contact from the sequence. When a person replied he was not always removed from the sequence which created awkward situations. For example, person replied and Mixmax didn't identified it, so follow-up email was sent to him. We created rules (a feature in Mixmax) and we solved this issue.

Has its' own Calendly-like functionality built in! Can not only view if someone opened a multi-recipient email but tell WHO it was, no more "Someone opened" (I'm looking at you Hubspot). The schedule emails feature is the most robust out of a bunch of tools I tried in the past.

This tool was originally referred to me as a great template/canned response maker but it really is the other features that stuck out to me most.

SO MANY GOOD FEATURES!

FAVORITE PRO: It makes Gmail-Interface much smoother feeling and faster-seeming.

Reminders and follow ups as well is great - but I really can't tell the difference between the two features.

Some features feel a bit "bloat-y" - Yarn?! What the, is that?A little too ahead of the curve on that one.

UNFAVORITE CON: To completely eliminate the rest of their branding "Not using mixmatch yet?" from some of their neat tools, you have to get their highest-paid plan for $65/month. That is absolutely ridiculous. I thought I was being generous paying $29 a month for this tool because I fell in love with it, "where has this been all my life?" I Tweeted. But really you should at least take out the rest of the branding at that price point. It keeps deleting email drafts with no resolution, killing days of productivity.

I liked that I could integrate my calendar availability into an email just by typing /a. My Google calendar would pop up and I could decide which time slots I wanted to tell the email recipient I had available. Those slots would then appear in the email with a button for them to book a time.

When I was replying to an email and wanted to scroll down through their original content, MixMax just fights you on the scrolling movement down. It's why I eventually uninstalled the software because I just hated not being able to easily scroll down.

Also, whenever the mouse hit the wrong part of the top right side of the email compose screen, there would be a popup that came up and blocked the screen. I frequently had to stop and click it to continue writing. It drove me nuts.

The feature we enjoy the most is being able to predict the best time send an email. This improves the response rate. Scheduling call by sharing the calendar on the body of the email is tremendous help as well. Support has also been super quick and extremely informative. They know what they are doing.

Sometimes the chrome extension for gmail does not display clicks and other metrics and one has to login to the mixmax website for a detailed view. In addition, it is not always straightforward adding special packages (e.g., custom branding).

The reminder features on it for for emails are amazing. I mean people used to just not reply to my emails and I couldnt keep track of everything going on as I was constantly working on multiple projects. This totally solved it and I would not be able to be even 1/15 as productive without this software.

It sometimes has odd bugs in the email client, I am not sure why but for the most part it seems like that has been resolved. I havent seen any issues in awhile.

Game changing time saver and enhancement for email, accessible user interface, real support and attention customers. Mixmax fills in the gaps where Gmail falls short and has proved itself to be an invaluable aid to my company's sales and management tasks.

A bit pricey, though I grudgingly admit probably worth it. Needs the addition of several features, including message deletion and mobile app support.

Ease of use, email tracking is an awesome feature for sales and also being able to easily share huge file without having to deal with the nightmare that is google docs sharing functionalities.

Didn't really the calendar propositions but it could be nice to have.

Didn't have a lot of use for the templates and thought it was a bit complicated to manage.
A tutorial would be great for this !

The fact that you can add your entire itinerary for people to choose from to all of your emails is an amazing feature, which also doesn't make the guest disengage with current operations, in comparison with other programs.

The fact that Mixmax is only available for Gmail is problematic and forces people to connect all their email accounts to Gmail before they could enjoy the joys of scheduling with ease.

Mixmax has changed the way I do email. The enhanced compose and reminder features alone is worth the money. Overall I am a big fan of all the email options they have crammed into one low monthly price. Other services might do a couple things better but Mixmax has 3-5x more features.

With a massive feature set comes lack of quality and you can see that at times with Mixmax. But their dev team is always improving and I am impressed by their ability and quickness to fix any issues that arise.

I don't use all of the functionality for my role, but Templates Feature, Read Receipts, Reminders and Send Later Feature is enough for me to invest in this product. It saves me hours of work time each year and makes me look like a rock star to my clients and colleagues.

When I update my software, it occasionally kicks me out. Nothing awful that doesn't fix itself quickly.

I love how I'm able to track opens and monitor activity of emails. If I'm trying to track a user down and I'm concerned they've gone dark, monitoring opens is helpful

It can be confusing at times, and I'll be honest I don't set up campaigns at all. I have a book of about 75 accounts and managing that many customers with email campaigns is tough/scary.

I can brand everything with our colors and typefaces. The scheduling tool is amazing and the way it displays in the email is beautiful.

I don't like how many of the features are locked up in the free version, but I guess it just shows how much value they're adding for me that I want them!