---
description: Learn how ISL Light can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ISL Light.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ISL Light Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [ISL Light](/software/114883/isl-light)

# ISL Light

Canonical: https://www.getapp.co.uk/software/114883/isl-light

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> ISL Online is a cross-platform remote support software which allows users to access and control computers and mobile devices from afar, in order to provide fast technical support to users. Access attended or unattended computers (Windows, Mac or Linux) in seconds from any computer or mobile device.
> 
> Verdict: Rated **4.7/5** by 779 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ISL Light

 With only one license, install ISL Online on unlimited workstations, create an unlimited number of users and support an unlimited number of clients.&#10;&#10; Access a remote computer, install or update software to troubleshoot issues, reboot the remote computer and easily reconnect into the same session. &#10;&#10; Customize the ISL Online remote desktop software and match your company graphics and workflow.  &#10;&#10; Enables two-factor authentication for maximum security.&#10;&#10; Add live chat software to your website and start a remote desktop session with only one click directly from a chat. No need to enter the session code.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 779 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ISL Online
- **Location**: Ljubljana, Slovenia
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$34.90
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Cloud and on-premises Server License available. Priced per concurrent user. &#10;&#10;Contact ISL Online for detailed pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Annotations
- Application Management
- Audit Trail
- Authentication
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Desktop Virtualisation
- Desktop/Browser Sharing

## Integrations (12 total)

- Autotask PSA
- Avast Ultimate Business Security
- Barracuda RMM
- Bitrix24
- Devolutions Hub
- Freshdesk
- Freshservice
- Heimdal Remote Desktop
- LanScope Cat
- Microsoft Intune
- PDQ Connect
- Remote Desktop Manager

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Remote Support Software](https://www.getapp.co.uk/directory/563/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.getapp.co.uk/directory/563/remote-support/software)
- [IT Management Software](https://www.getapp.co.uk/directory/771/it-management/software)
- [Help Desk Software](https://www.getapp.co.uk/directory/287/help-desk-ticketing/software)
- [Remote Work Software](https://www.getapp.co.uk/directory/1699/remote-work/software)
- [Remote Desktop Software](https://www.getapp.co.uk/directory/1731/remote-desktop/software)

## Alternatives

1. [Zoho Assist](https://www.getapp.co.uk/software/9913/zoho-assist) — 4.7/5 (1374 reviews)
2. [TeamViewer ONE](https://www.getapp.co.uk/software/90948/teamviewer) — 4.6/5 (11620 reviews)
3. [AnyDesk](https://www.getapp.co.uk/software/120039/anydesk) — 4.6/5 (1781 reviews)
4. [Slack](https://www.getapp.co.uk/software/91563/slack) — 4.7/5 (24046 reviews)
5. [Supremo Remote Desktop](https://www.getapp.co.uk/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Reviews

### "Easy Remote Support" — 5.0/5

> **Martin** | *2 August 2023* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Such an easy product to use, I have been using it for a number of years now and will continue to do so\! I have a list of all my servers and can just double-click to launch into them. When it comes to providing remote - ad-hoc support - I can simply direct my client to a website - give them a code and we're up and running in no time. This is so much easier than asking people to install an app first, and then give me a code and password etc. Just simple remote support.
> 
> **Cons**: The only minor issue is that I sometimes can't copy/paste between my host machine and the remote machine... this could be due to my Mac making a restriction tho\!

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### "A must have remote app." — 4.0/5

> **Olivier** | *11 December 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The incredible ease of use. &#10;The feature richness. &#10;The reports.
> 
> **Cons**: The lack of a search tool to quickly find a Group in the computers view.

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### "Isl" — 3.0/5

> **Silvester** | *20 December 2022* | Computer Networking | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to access many computers from one console.
> 
> **Cons**: When you add computer it's hard to tag computer.

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### "Reliable and easy-to-use remote support solution" — 5.0/5

> **Benjamin** | *10 September 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, fast connection and stable performance. I really like the clarity and reliability for remote support.
> 
> **Cons**: So far I have no major complaints, maybe some additional customization options for the user interface would be nice.
> 
> My overall experience is very positive. The application works flawlessly, allows quick access and simple remote support. It has proven to be a reliable solution that saves a lot of time.

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### "Great Software & Customer Services" — 5.0/5

> **David** | *16 September 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Its a very easy to use piece of software and does exactly what I need it too with remote access. The ability to group computers together and assign different permissions for each user is great too.
> 
> **Cons**: Few issues around deployment with Intune the custom deployment link having /start instead of /download which was causing issues when we tried deploying to remote computers but after a couple support sessions we have resolved the issues and I'm quite happy with the customer services provided.
> 
> Overall is has been good. I have roughly 400 computers to deploy the software too and now that we have figured out the custom deployment with intune I have no doubt this will be a smooth deployment process.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/114883/isl-light)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/114883/isl-light> |
| de-AT | <https://www.getapp.at/software/114883/isl-light> |
| en | <https://www.getapp.com/customer-service-support-software/a/isl-light/> |
| en-AE | <https://www.getapp.ae/software/114883/isl-light> |
| en-AU | <https://www.getapp.com.au/software/114883/isl-light> |
| en-CA | <https://www.getapp.ca/software/114883/isl-light> |
| en-GB | <https://www.getapp.co.uk/software/114883/isl-light> |
| en-IE | <https://www.getapp.ie/software/114883/isl-light> |
| en-NZ | <https://www.getapp.co.nz/software/114883/isl-light> |
| en-SG | <https://www.getapp.sg/software/114883/isl-light> |
| en-ZA | <https://www.getapp.za.com/software/114883/isl-light> |
| es | <https://www.getapp.es/software/114883/isl-light> |
| es-CL | <https://www.getapp.cl/software/114883/isl-light> |
| es-CO | <https://www.getapp.com.co/software/114883/isl-light> |
| es-MX | <https://www.getapp.com.mx/software/114883/isl-light> |
| fr | <https://www.getapp.fr/software/114883/isl-light> |
| fr-BE | <https://fr.getapp.be/software/114883/isl-light> |
| fr-CA | <https://fr.getapp.ca/software/114883/isl-light> |
| nl | <https://www.getapp.nl/software/114883/isl-light> |
| nl-BE | <https://www.getapp.be/software/114883/isl-light> |
| pt | <https://www.getapp.com.br/software/114883/isl-light> |
| pt-PT | <https://www.getapp.pt/software/114883/isl-light> |

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