Flipsnack Reviews
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289 Reviews for UK Users
![Thomas J](https://cdn0.capterra-static.com/profile-images/linkedin/560f858d53c39fa6b7c5715adcc1faaf.jpeg)
- Industry: Media Production
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flipsnack Review
Reviewed on 25/01/2019
We are using it to display our print magazine online to web visitors and overally have had a good...
We are using it to display our print magazine online to web visitors and overally have had a good experience with Flipsnack.
Pros
Very easy to get started. We used several other products that were more expensive, less features and harder to use before finding Flipsnack.
Cons
Nothing yet that we have found but we are just beginning to use it at scale. If I were to pick something I would like to have more options it would be on gating it. We use it on a membership site so I have had to find ways to gate the pages themselves instead of the reader.
Response from Flipsnack
Hi Thomas,
Thank you for the kind review. It would be very helpful for us to know more about how you would like to gate access to your online magazine. Who knows, perhaps we'll find a solution! Please email us at [email protected]
- Industry: Environmental Services
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
their customer service rocks
Reviewed on 20/07/2023
I have been using it for almost two years and definetly they have been improving their UX.
I have been using it for almost two years and definetly they have been improving their UX.
Pros
Definetely their customer service. They are aware of every issue that you might have until it is solved.
Cons
You cant use shortcuts for underlined or italics, you have to select the text and then change it. Other times the whole paragraph changes so you have to undo and redo.
Response from Flipsnack
Thank you for the review and feedback,
Vini! It helps us a lot!
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Text editor bug is a huge problem
Reviewed on 10/05/2019
Awful customer service. Clearly outsourced oversees and with little knowledge of the product. No...
Awful customer service. Clearly outsourced oversees and with little knowledge of the product. No phone number available to call. Waste of time.
Pros
Very little. Basic functions work ok.
Cons
For weeks I have been going in circles with customer service having to prove that the view one sees in their EDITOR mode is different from the published mode. In short, the text box formatting has a bug and you cannot access the html to correct it.
I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug. But clearly others would have encountered an error simply caused by coping text boxes! Awful.
Response from Flipsnack
Hello Dan,
We're really sorry you had an unpleasant experience on our platform, but I can assure you we are doing the best we can in order to fix the issue that you are currently encountering.
We always try to help our customers the best we can, but it seems like we missed some details along the way regarding the issue you have encountered, and we are truly sorry about this.
Our main purpose is to help our customers reach their goals. While our team tried to investigate and even replicate this issue, we were unable to reproduce the same behavior on our end, regardless of how many times we tried.
In regards to this issue, I promise you that we are not going to overlook the inconvenience you have encountered or place the blame on you, but on the contrary, we are going to do the best we can in order to fix it and to make sure you have a great time on our platform.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Flipsnack Review
Reviewed on 03/01/2023
We have been using this product for over two years and I have brought another company onboard to...
We have been using this product for over two years and I have brought another company onboard to use the service. We are satisfied with the quality and features at the price point we selected.
Pros
We were looking for an affordable way to share our viewbooks with prospective clients. We researched Flipsnack and found what we were looking for and beyond. The software is easy to use, set up, navigate, post and share.
Cons
Sometimes the features don't function well with shared links like the gif link breaks and a broken image file is sent out instead.
Reasons for Choosing Flipsnack
ISSUU started charging to post and there were too expensive.Switched From
IssuuReasons for Switching to Flipsnack
Features offered at the price pointResponse from Flipsnack
Thank you so much for the review, Bekah! We are pleased to know you like Flipsnack and find it easy to use. The issue you`ve mentioned will be discussed with the team.
- Industry: Marketing & Advertising
- Company size: 5,001–10,000 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I really like this, but could be better
Reviewed on 12/10/2020
Its a good experience
Its a good experience
Pros
Its very easy to use and to adapt to your needs, you have many options to use.
Cons
The page where the flyer is, could be better, like ipaper as an example, you have the flyer in fullscreen.
On Flipsnack thats not possible. (Unless when you pay u have that possibility)
Alternatives Considered
iPaperReasons for Switching to Flipsnack
Saying it like, you are the best in the market, in terms that you have a free option.Response from Flipsnack
Hello, We're very happy that you're enjoying your experience with us. We will certainly take into consideration your recommendation. Thank you for your review!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Quality In creates Quality out
Reviewed on 19/09/2023
Pros
It allows us to produce a high-quality product. It is easy to use, and the editing abilities are key. We like the ability to embed video and useful links. Overall, we LOVE Flipsnack
Cons
The process of updating an existing link can be confusing! Because you have to reupload the file and delete the old but it wasn't as intuitive until you found that out
Response from Flipsnack
Thank you for your review and feedback, Donna. We appreciate your valuable input.
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We Love FlipSnack
Reviewed on 31/10/2023
Pros
This application makes publishing much easier.
Cons
I can not think of anything at this time.
Response from Flipsnack
Thank you so much for your review, Shawn!
I'm super happy to hear that you find publishing to be easier when using Flipsnack!
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An advanced and intuitive tool for publishing content
Reviewed on 21/09/2023
Possibility of distributing publications and magazines on the Internet via a simple hyperlink....
Possibility of distributing publications and magazines on the Internet via a simple hyperlink. Significant reduction in distribution costs.
Pros
Easy navigation in the application, a number of options allowing for a more attractive visualization of the publication
Cons
It is not possible to edit the content of the publication after it has been saved in the system
Response from Flipsnack
Thanks for the review, Ireneusz! I just wanted to confirm whether the publication you mentioned was created from scratch or if it was a PDF that was converted into a flipbook. These are two different scenarios, and our support team would be happy to assist you further. You can get in touch with them via live chat or email at [email protected]
- Industry: Newspapers
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
easy to use
Reviewed on 19/09/2023
easy to upload, fix pages, Clean UI! i love it.
easy to upload, fix pages, Clean UI! i love it.
Pros
really easy to use. easy to upload, fix pages.
Cons
no Cons...i can't find cons. easy to upload, fix pages.
Response from Flipsnack
Thank you for the review and rating, Hideaki!
- Industry: Sports
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great way to promote our product
Reviewed on 25/09/2023
We use fewer printed brochures nowadays. Flipsnack is the right tool for us to promote our product.
We use fewer printed brochures nowadays. Flipsnack is the right tool for us to promote our product.
Pros
We offer international tournaments and this is a great way to promote these tournaments in different countries. Especially the video implementation in the magazines is a great tool to give an extra dimension to our presentation.
Cons
No specific items come to mind so we are satisfied
Response from Flipsnack
Hey, Jan! Thank you so much for taking the time to leave this review :)
Love the fact that you mentioned our video integration tool as it's something that we're quite proud of as well. <3
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Good product, but looking forward to future improvements
Reviewed on 29/07/2019
We have a very limited (beta, really) type of "intranet" which is not very interactive and really...
We have a very limited (beta, really) type of "intranet" which is not very interactive and really only allows for links to information, which with all the employee information we need to put out there, results in a lot of scrolling. Flipsnack allows me to condense all those links into a more dynamic and visually engaging product, cutting down on the clutter of our employee self-service website.
Pros
It is relatively easy to use/self-teach how to use, and I find the analytics feature useful as we had no prior means to be able to gauge whether or not the information being published was being accessed or read. With the analytics feature, I'm able to home in on what topics need to be better promoted to our employees.
Cons
I would like to be able to have more customization ability, such as the ability to size an embedded flipbook (most books are embedded on our intranet and they appear much too small or with too much padding, despite attempts to resize the book in the HTML coding). I'd also like to be able to have the title of the bookshelves appear directly over (or on) the shelf itself so that the shelves could be better organized and easier for readers to understand what topics are on the shelf.
Alternatives Considered
FlippingBook OnlineReasons for Switching to Flipsnack
Flipsnack is a U.S.-based company, which was very important to our legal counsel. Also, the pricing was reasonable and team option was very appealing.Response from Flipsnack
Hi Jennifer,
Thank you for your great review! We're glad to hear that you find the analytics feature useful. Also, when you copy the embed code of the flipbook, you have the option to leave it responsive or set some custom sizes for the embed. Maybe this helps.
Thank you for your suggestions regarding our bookshelf widget. I have forwarded them to our tech team, so stay tuned for new updates!
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great service for the cost
Reviewed on 10/11/2023
Pros
It's has a very easy to use UI, and customer service is amazing.
Cons
A great product that still needs a few more features.
Response from Flipsnack
Thank you so much for your review, Denise!
I'm delighted to hear that you find the platform easy to use and that you enjoy the support received from our team.
Regarding these missing features, could you please send us an email with more details about these features?
We would love to take a look and see what ideas you have for us.
You can send the email to this address: [email protected]
- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
An expensive but functional helper
Reviewed on 05/09/2023
Making our designs more creative was possible with flipsnack. Now we are able to work modern and...
Making our designs more creative was possible with flipsnack. Now we are able to work modern and minimalist that customers like.
Pros
We used it in editing our catalog designs and testing out new content. We can recreate each content with a beautiful template, but we don't have many options, it's limited.
Cons
Flipsnack is a really nice utility, but very expensive. When you want to export the content you have created, it only allows up to 4 pages in free use. Other than that it's really expensive.
Response from Flipsnack
Thank you so much for the review,
Harun!
- Industry: Construction
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Streamlining my Marketing & Sales
Reviewed on 19/09/2023
Love it.
Love it.
Pros
This allows me to easily share my company materials in a professional way while also tracking statistics and being completely customizable.
Cons
No real cons. Have had no issues in what I use it for.
Response from Flipsnack
We appreciate your review and rating for Flipsnack, Tanner!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really Enjoy The Flipbooks Feature!
Reviewed on 28/09/2023
Great experience, enjoy creating each digital catalog!
Great experience, enjoy creating each digital catalog!
Pros
The digital catalog feature has been great for flyers and trade shows where we have attendees scan our unique QR code that leads to the digital catalog pulling up directly on their phone!
Cons
Missing features depending on the package, more editing options instead of having to use Canva as well.
Response from Flipsnack
Hi Morgan, thank you for your review!
Regarding the missing features, if you have any suggestions then please reach out to our live chat or email us at [email protected]. Our team is more than willing to listen to your feedback!
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love the product
Reviewed on 28/09/2023
Loved the support I got from the Flipsnack team.
Loved the support I got from the Flipsnack team.
Pros
It's easy to work with and takes little time.
Cons
I just don't know enough about the options available (my fault not the company)
Response from Flipsnack
Thank you so much for your review, Dionne!
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Flipsnack for Wedding Packages
Reviewed on 29/12/2022
Flipsnack has served our needs pretty well. The final product is very nice but it is not easy to...
Flipsnack has served our needs pretty well. The final product is very nice but it is not easy to use. I would recommend working on the ease of use for the software/
Pros
It is easy to share and add to an email. The final look of the product is very nice.
Cons
The software is not user friendly, edits are not easy to do.
Response from Flipsnack
Thank you so much for the review, Myrna. Can you please give us more details about the issues you`ve experienced with our tool? It`ll help us a lot to improve it. You can send them to [email protected].
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to Use + Professional Look
Reviewed on 10/03/2020
Overall my experience is very good. I like the final product, it looks professional and aesthetical...
Overall my experience is very good. I like the final product, it looks professional and aesthetically pleasing, the fact that its an online "book" is novel and makes my offerings stand out. I use my flip books mostly as lead magnets, thank you gifts and bonus content for my online programs. I think they present as high quality and special, better than just a regular PDF to download, and the ability to link and add video really help me integrate other content and give the user a rich experience.
Pros
Very easy to upload a PDF and have it quickly turned into a flip book. Background colors and patterns, the ability to insert live links and video, allows for coordinating with my brand and sending viewers to my website or video channel easily. The option to turn off page turn sounds, create gifs, and have multiple formats are great extras. I especially like the ability to have a link to the full screen version without Flipsnack branding or similar publications featured BUT keeping the social share options. This creates a very personalized and professional experience for my clients and importantly prospective clients.
Cons
I find the editor clunky and less than intuitive. Simply trying to add a line of text and a link is confusing. You can not simply drop in a text box and type, and then highlight the text and add a link. Honestly, I still haven't figured it out. For example today I tried to add something to an existing page and clicked on the thumbnail of the page in the right hand column of the editor and for whatever reason that little thumbnail image was now attached to my cursor even when using the back button and going to a previous screen the thumbnail was still there traveling with my cursor. It is helpful to be able to go back to an already created flip book to add new links or elements to the pages without having to go back to the original document and then re-upload but unfortunately I find the in program editor difficult to figure out. I use quite a few tools to create documents, graphics and video including Photoshop, Adobe Illustrator, Premiere Pro, Adobe Spark Post, Canva, Word, Google Docs, LibreOffice and more, so the fact that I find your editor a challenge is frustrating.
Response from Flipsnack
Hi Jan!
Thank you for taking the time to review our platform.
We're very sorry that you're having a difficult time with the editor. Our goal is and will always be to make work easier.
That being said, we've made note of the thumbnail issue, and will look into it.
If you have absolutely any other issues moving forward, please contact our live chat experts. They will be able to assist you in a matter of minutes.
We very much appreciate your honest opinion!
- Industry: Publishing
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great graphic designer
Reviewed on 11/03/2023
Pros
I like how I can create and layout designs using flipsnack.
Cons
I don't like some of it's features it's not that organize.
Response from Flipsnack
Thank you for taking the time to share your thoughts about Flipsnack. We appreciate your feedback and will consider it as we continue to improve our platform. If you have any specific suggestions or concerns, please share them with us via email at [email protected]
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Houston Community College Central's review of Flipsnack
Reviewed on 16/12/2022
It's been a true asset to my department's work. It elevates my work and is always well received....
It's been a true asset to my department's work. It elevates my work and is always well received. Internal constituents want to make sure their items are in it. That tells me they like the product and want to be a part of it.
Pros
It is pretty easy to use. Uploading a finished pdf. is simple and the end results are impressive. People have enjoyed looking at flip books I create at the start of the month to promote college events. It elevates basic fliers to a nice, newer level and makes viewing more fun.
Cons
What needs to be improved: 1). Basic background choices (not enough color options or textures), 2). The ability to add video clips. 3). Greater detail on how long a person views a page, etc. 4). It should also work like Constant Contact (CC) and allow for distribution lists so I can send a flip book directly without CC.
Response from Flipsnack
Thank you so much for the review. It helps us a lot! All your suggestions will be discussed with the team.
- Industry: Printing
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of Use
Reviewed on 04/01/2023
I use it at least monthly if not more. We have a real estate publication that our realtors LOVE....
I use it at least monthly if not more. We have a real estate publication that our realtors LOVE. Print and Flipsnack is the perfect blend.
Pros
I love the ease of use. The days of attaching large pdf with headaches are over for us. A link to customers is SIMPLE.
Cons
I don't dislike anything. I guess more personalization.
Response from Flipsnack
Thank you so much for the review, Bruce! We are so happy you like Flipsnack this much!
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Make Your Company Publications High Quality & Professional
Reviewed on 05/01/2023
I like the product. I tried it out several years ago and have been expanding usage since then,...
I like the product. I tried it out several years ago and have been expanding usage since then, with about 9 publications at this point.
Pros
This software is easy to use, allows you to customize publications in ways that advance your brand and allow you to present your unique message to clients. This platform allows you to lead with high creativity and appearance in your publication. You can customize the content with images, GIFs.
Cons
Lots of cool features are unavailable other than at the highest price tiers.
Response from Flipsnack
Thank you so much for the review, Laura. Your feedback helps us a lot!
- Industry: Sports
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Flipsnack is a great online tool to improve your digital footprint
Reviewed on 24/03/2021
Overall, it is a great platform and allows us to improve the digital aspect of the business.
Overall, it is a great platform and allows us to improve the digital aspect of the business.
Pros
Flipsnack is a fairly simple to deploy software that allows for a more professional means of publication, presentation and online catalogues. The online application is quite decently priced if you purchase a yearly subscription and for those that only need the basic elements there is also a neat free version for the above mentioned uses. We loved the ease of use and the great customer service on the platform as well as how easy and secure the payment portal was.
Cons
If you are a subscribed member of Flipsnack you will know that there are quite a few unlisted features in the comparisons table before purchase. This unfortunately can be a little misleading and make your decision after payment feel a little "cheeky"... *Hint - just go for the enterprise package if you want access to all the features of the platform such as a personalised favicon and subdomain URL. MP4 files cannot be uploaded to any Flipsnack document unless you are a enterprise member however you can run it videos through YouTube instead, so perhaps start a YouTube channel if you want to use video in you presentations / catalogues. The software can be a little buggy at times and does require a little bit of time and resource to iron out the kinks.
Response from Flipsnack
Hello, Thank you for your review! We will certainly take into consideration your recommendation. We are continuously improving Flipsnack, so stay tuned for more updates!
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Not your typical user
Reviewed on 15/12/2022
My absolute favorite thing about Flipsnack is the awesome customer service! Whenever I have a...
My absolute favorite thing about Flipsnack is the awesome customer service! Whenever I have a question, I get a detailed response almost immediately. I have never had an issue that wasn't solved thanks to the quick and friendly responses.
Pros
I find the product very easy to use. There are many features that make this software a cut above the rest. I love all the different options that are available to make our news magazine look professional, even though it is student driven.
Cons
I am not a typical user, and don't use the software for what it is intended. For a school-run newspaper, it has all the features that we need.
Response from Flipsnack
Thank you so much for the review, Laura! We are pleased to know you like Flipsnack this much!
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flipsnack - Emsig Product Presentations
Reviewed on 16/11/2022
Our customers have the opportunity to view & order our product while engaging in an interactive...
Our customers have the opportunity to view & order our product while engaging in an interactive experience.
Pros
Ease to use platform. Great tools available to create and share interactive content. Expectational customer service.
Cons
The features that we thought were missing in the platform have been addressed and a great number of them have become available.
Response from Flipsnack
Thank you so much for the review, Teuta!