ELMO Software Reviews

ELMO Software

4.5 (240)
Cloud HR software

Overall rating

4.5 /5
(240)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.3/5

93%
recommended this app
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240 Reviews for UK Users

Helen
Overall rating
  • Industry: Facilities Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Change your life with ELMO

Reviewed on 03/08/2021

Time to Onboard has been dramatically reduced and is now no longer a labour intensive process.
I...

Time to Onboard has been dramatically reduced and is now no longer a labour intensive process.
I am looking forward to providing meaningful reports to the business.

Pros

This software is so simple to implement and once implemented it has saved myself and other managers so much time. In particular having project based work our Onboarding process has become so streamlined now we can onboard high numbers of employees at the same time.
As a Performance Appraisal system we found ELMO easy to develop and roll out. Our company had not been keen on Performance Appraisals in the past but ELMO was so well embraced we had 100% update on the first appraisal round.
We also find the more you use the system the more proficient you become.
The support provided by ELMO during the project implementation phase has been extremely supportive. We are now using the Help Desk and our issues are usually resolved within 24 to 48 hours.

Cons

If an employee has not completed all their documentation we would like an automatic alert. At this stage we need to manually check on this.

Response from ELMO Software

Hi Helen. We really appreciate the time you've taken to provide such a great review, and thank you for your continued support. Our customers are at the heart of our business, and feedback like yours is invaluable. We have passed your feedback on to our Product Development team. We hope your organisation enjoys the benefits of ELMO's cloud-based solutions.
Best wishes, ELMO Software.

Andrea
Overall rating
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Improved a lot

Reviewed on 16/08/2021

Very satisfied with the latest version and appreciate the transparency provided for all users...

Very satisfied with the latest version and appreciate the transparency provided for all users across the workforce from planner to user to performance review teams. The interactive aspects within the modules do help to improve engagement with the content (I used to just click past a lot).

Pros

Elmo has come a long way in the past few years from both the user and staff manager views. It was a dread in the past and now it provides a valuable and easy to use tool. This latest version has given me the inspiration to consider how this may be better used to facilitate the training of graduate students.

Cons

It would be interesting to have a "you might like" or optional courses section so that employees etc who might be looking for other areas to grow in can elect to do optional training for example in a university context a person from one of the Arts disciplines might like to learn more about animal care and ethics and thus want to do that module.

Response from ELMO Software

Hi Andrea. We really appreciate the time you've taken to provide such a great review. Feedback like yours is crucial to the evolution of our solution. I have passed your feedback on to our Product Development team. We hope you continue to enjoy the benefits of ELMO's cloud-based solutions.
Best wishes, ELMO

Caroline
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Head of People and Culture

Reviewed on 04/04/2023

I don't feel we have what we were sold. We moved from Employment Hero which I feel was simple and...

I don't feel we have what we were sold. We moved from Employment Hero which I feel was simple and intuitive had all the basic features and was a better system for core HR , however not for onboarding or performance.

Pros

The Onboarding and Performance modules are the only good modules we have used in ELMO

Cons

There is no option to save pdf's or other documents (emails) in employee's profile , believe it or not, so we have to compile employee files separately which defeats the purpose for the system . After many conversations with our account manager there has been no definitive timeframe to rectify this huge problem. Also the salary doesn't automatically feed to key pay (our payroll system) , so we have to add the salary in both ELMO and our payroll system separately . Setting up ELMO has been complicated. When sending pay or leave related emails the link doesn't work. Again no timeframe to rectifying this problem.

Eddie
Overall rating
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

interaction with this questionair

Reviewed on 04/05/2023

the little I have used it today I think its ok , I am not sure what the benifits will be . time...

the little I have used it today I think its ok , I am not sure what the benifits will be . time will tell.

Pros

very easy to use and understand . However I imagine it is developed in north America and I do question have connected the understand of us people here in New Zealand . I . E there prehaps should be some more flexibility with selecting working job roles and also market sectors to choose from or enter our specific application in job and market approach . I . E , we sell engineering steels to the general fabrication market also the heavy structural steel industry here in New Zealand.

Cons

This is the first time to be introduced to ELMO and hats off to our markets people for having the forethought to present this software app for the benifit of our employees.

Matthew
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Busy Coolangatta

Reviewed on 13/03/2023

easy

easy

Pros

Easy. The directions given and the setup made it an easy platform to use

Cons

None really, The directions given and the setup made it an easy platform to use

Jonathan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Third Time using this software during onboarding process

Reviewed on 27/03/2023

Pros

Very Clean to the eye, you don't have to open multiple tabs to find anything very easy to use.

Cons

At this point in time I can not see any cons.

rommel
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Elmo Revs

Reviewed on 13/05/2023

Pros

User Friendly and very easy to use. Love it

Cons

Hang s up a bit. There pop up suggestions but at the end you need to type in the information it needs

Luke
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy with ELMO Software

Reviewed on 06/05/2023

Seamlessly integrated with our HR requests for our professional development compliance activities.

Seamlessly integrated with our HR requests for our professional development compliance activities.

Pros

Perfect Integration with our HR and compliance PD requests

Cons

Nothing that I can recall at the moment.

Muhamad
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ElMO Review

Reviewed on 10/01/2023

Like this ELMO

Like this ELMO

Pros

Easy to use and user friendly. Great software and complete intergration of th HR and Payroll

Cons

No comments. Could not find anything that I dont like

Response from ELMO Software

Hi Muhamad, thank you so much for your review. We are happy to hear you are enjoying using ELMO Software and it is helping to manage your HR and payroll processes. Kind Regards, ELMO Team

Rakeshkumar
Overall rating
  • Industry: Individual & Family Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Training Software

Reviewed on 19/05/2023

Awesome

Awesome

Pros

Easy to access, and straightforward information

Cons

Very good software, and nothing least I like. I enjoyed

Catalina
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best for my needs

Reviewed on 03/08/2021

Pros

It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.

Cons

The contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.

Alternatives Considered

Employment Hero

Response from ELMO Software

Thanks for a great review, Catalina. We love to hear that you are finding ELMO's support and implementation teams and resources helpful. We have also passed on your feedback to our Product Development team.
ELMO Team

Debbie
Overall rating
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

We have the ELMO Learning module - so far, so good! Easy way to get learning out to the...

Reviewed on 20/10/2017

Pros

PROS: ELMO was relatively easy to install, and the single sign on function is great as it means we don't have to log on separately to use the system. The system has been branded to look the same as our other platforms, and is quite intuitive in terms of navigating around. The ability to deploy learning opportunities from the Library works well, and we're also able to generate our own content using the course builder. The support team have been great - particularly with more presence in NZ! The data and tracking we get from the system has worked well for us and allows us to provide real time analytics to our management team.

Cons

CONS: We have come up against some limitations, particularly around linking learning items together - e.g. if we want to run a webinar using Skype across the organisation, we can't embed the Skype link into an invitation direct from ELMO. We also wanted to be slightly "out of the box" and use ELMO for collation and recording of Driving Licence details for example, or apply for an unlisted external programme using the system. This proved to be more challenging than we thought, but it is probably more to do with an unintended use of the system rather than a particular system issue......

Pratik
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good Learning Management Sysytem

Reviewed on 04/10/2022

ELMO software has streamlined the learning and tracking completion of learning modules. Easy to do...

ELMO software has streamlined the learning and tracking completion of learning modules. Easy to do performance assessments as well.

Pros

It is easy to navigate the learning modules, assign and track completion

Cons

Bit difficult to search the learning modules. There should be a way to add the learning modules into categories and this would make it easy to search and allocate the modules.

Response from ELMO Software

Hi Pratik, Thank you for taking the time to leave us a review, we're glad to hear you are enjoying ELMO's Learning Management System. Your feedback regarding categories has been passed on to our Product Development team. Kind regards, ELMO

Kseniya
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

ELMO HRIS: Review Snap-shot

Reviewed on 30/11/2021

Overall, our feedback is very positive and staff across all levels are happy with the introduced...

Overall, our feedback is very positive and staff across all levels are happy with the introduced HRIS

Pros

Great customer support team: very responsive and efficient

Cons

Some visibility features are yet to be improved (e.g. display of data, attaching additional data, etc.)

Response from ELMO Software

Hi Kseniya. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team. Kind regards, ELMO

Cidy
Overall rating
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Learning - Ease of Use

Reviewed on 09/08/2021

For the learning side of the system I think it is great. You can track all the modules you have...

For the learning side of the system I think it is great. You can track all the modules you have done in the past and find new ones that you are interested in. I think the performance plan maybe a good think if the employee got to embrace it and make it their own. However; when you are instructed what to do it is a waste of time.

Pros

The learning modules are clear and simple to understand. They are not too lengthy that I lose interest in them. I am able to go back if I missed something too.

Cons

The performance plan. It is not helpful to an employee at all. Perhaps if I got to write my own goals I would care about it more. It is just another thing I have to do to tick boxes, so I think it is a waste of time.

Matthew
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

ELMO Review

Reviewed on 18/07/2019

Elmo was supposed to provide us a seamless HRIS solution and could not be further from the truth. ...

Elmo was supposed to provide us a seamless HRIS solution and could not be further from the truth. Many months down the track and we are still battling with the system. If it was not for the 3 year investment I have no doubt that I would have pulled the pin by now. Do not use this as your payroll solution, otherwise you will end up with headache after headache.

Pros

What was presented in the demo was so different to what was delivered. This included the customer service...

Cons

It was clunky. So many issues with it that they did not even know what to do half the time. Everything was always sent to the Dev team to look at.

Tony
Overall rating
  • Industry: Security & Investigations
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A 99% good experience

Reviewed on 08/12/2022

I have been using Elmo for quite some time and over all it has been an enjoyable experience. Even...

I have been using Elmo for quite some time and over all it has been an enjoyable experience. Even prior to using it for my job I used it to get some needed courses that started and were needed for my career in Security.

Pros

The software is well set out enabling me to see what courses I am yet to complete and they are easy to use across all hardware platforms (iPhone, computer etc.)

Cons

Occasionally there are issues with using an apple device that requires the course to be done on a computer. This delays what should be a quick and easy course into a long and drawn out one as access to a computer is difficult, where I always have my phone on me.

Response from ELMO Software

Thanks so much for your detailed review of ELMO, Tony! We really appreciate the time you've taken to provide feedback on your experience over the years, and great to see you are still enjoying ELMO's LMS. We've passed on your feedback regarding mobile usage for your training to our Product Development Team. Many thanks, ELMO Team

Vic
Overall rating
  • Industry: Security & Investigations
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Excellent portal for a large security company

Reviewed on 11/05/2022

Problems? There are no such things. Only challenges that are life's little tests.

Problems? There are no such things. Only challenges that are life's little tests.

Pros

The pleasant UI and the way the system has been implemented for staff is well thought out and easy to navigate.

Cons

Nothing springs to mind unless you include the "user to keyboard interface". You know, the one who always forgets his password.
Whilst it is very simple to reset, i'm running out of passwords.

Response from ELMO Software

Thanks so much for your review, Vic! We really appreciate the time you've taken to provide feedback and are enjoying ELMO's UI. Kind regards, ELMO Team

Daniel
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good software

Reviewed on 12/08/2021

Very positive

Very positive

Pros

Excellent product- has allowed us to bring training , onboarding and payroll and a Human resource database into one system

Cons

Document attachment could be larger to allow bigger documents to be saved

Response from ELMO Software

Hi Daniel. We really appreciate the time you've taken to provide such great feedback. Your feedback has been passed on to our Product Development team. We hope your organisation continues to benefits from using ELMO's cloud-based solutions.
Best wishes, ELMO Team

Andrew
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great platform

Reviewed on 16/10/2022

easy to use, great way to merge leave, HR and learning modules in one system.

easy to use, great way to merge leave, HR and learning modules in one system.

Pros

being able to see things such as forecasted leave helps an employee to work out when they can take leave etc.
being able to share recognition with peers and for the company to see it also is great.

Cons

perhaps the forecasted leave could be on the home page of the leave? just sometimes a little annoying to go through different pages to find out?

Response from ELMO Software

Hi Andrew, Thanks so much for your review and it's great to hear about your positive experience using ELMO's cloud-based solutions. We've passed your feedback regarding forecasted leave on to our Product Development team. Best wishes, ELMO

Shamal
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

ELMO Feedback

Reviewed on 13/08/2021

Good experience

Good experience

Pros

Great management software. Brings transparency to ones performance

Cons

I did not have any bad experience with this software.

Response from ELMO Software

Thanks for the review, Shamal! It is great to hear that you have had a positive experience using ELMO's Performance Management solution.
Best wishes, ELMO

Cody
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

STAY AWAY!

Reviewed on 19/09/2019

Pros

Looks pretty
nice colours
sales people will tell you anything you want to hear

Cons

The sales team promises you everything, but doesn’t know how the system works.
The payroll package is only part built and only partly functioning.
Stay away!

Nicole
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Recommend ELMO

Reviewed on 29/11/2022

Pros

It is very intuitive and once I had used it for a few months I could troubleshoot most issues staff were having.

Cons

There are a few things it can't do, can't think of them off the top of my head, but I'm sure that is the same with all similar products.

Response from ELMO Software

Thanks so much for the review, Nicole! We hope you continue to enjoy ELMO Software. Best wishes, ELMO Team

Robert
Overall rating
  • Industry: Security & Investigations
  • Company size: 10,000+ Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great for a training programme

Reviewed on 11/08/2021

Pros

This product allows you to find what you need with ease. Places items needed to do on top and gives you a clear time period to have the items completed.

Cons

The program doesnt have the items in alphabetical order making it sometimes difficult to find something in a hurry.

Response from ELMO Software

Hi Robert. We really appreciate the time you've taken to write a review and thank you for your feedback. We've passed this on to our Product Development team.
Best wishes, ELMO

Nicole
Overall rating
  • Industry: Veterinary
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New user

Reviewed on 13/12/2022

The Sales experience was exceptional. We are yet to start using the system although the implementati...

The Sales experience was exceptional. We are yet to start using the system although the implementation schedule looks very achievable and workable for our business

Pros

Intuitive, user friendly and everything is integrated

Cons

not sure as yet as we haven't started actively using it.

Response from ELMO Software

Hi Nicole. Thanks for your great review and feedback on your experience with the team so far! We are so excited for you to start using ELMO to help streamline all your HR processes. Best wishes, ELMO Team