--- description: Learn how Telnyx Suite can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Telnyx Suite. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telnyx Suite Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Telnyx Suite](/software/116979/telnyx) # Telnyx Suite Canonical: https://www.getapp.co.uk/software/116979/telnyx Page: 1 / 9\ Next: [Next page](https://www.getapp.co.uk/software/116979/telnyx?page=2) > Telnyx is an all-in-one communications platform which delivers voice, messaging \& IP services for applications \& communications companies. Telnyx enables users to integrate, manage \& analyze all of their voice \& messaging needs with features like elastic SIP trunking, programmable SMS, \& more > > Verdict: Rated **4.8/5** by 195 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Telnyx Suite • Elastic SIP Trunking technology enables communication companies to make and receive global calls. • Programmatically send and receive global SMS and MMS messages. • Receive real-time LRN (location routing number) information for exact call rating, routing and billing data. • Virtual cross connect technology enables users to transport data between cloud environments. • Gain actionable insight into business communications with Telnyx’s usage reports. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 195 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telnyx - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Voice:- Inbound DIDs: $1 per number, $0.0075 per minute, $12.00 per channel per month Inbound toll-free number: $1.00 per toll-free number, $0.015 per toll-free minute Outbound calling: $0.009 per minute SMS:- Long code: $0.0025 per outbound message, Free per inbound message Contact Telnyx for other pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany and 41 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Audio/Video Conferencing - Automated Routing - Call Centre Management - Call Recording - Call Routing - Call Tracking - Call Tracking Metrics - Caller ID - Chat/Messaging - Collaboration Tools - Communication Management - Fax Management - IVR - Monitoring - Multi-Channel Communication - Multi-User Collaboration - Purchasing & Receiving ## Integrations (12 total) - 3CX - Asterisk - Grandstream Wave - HoduCC - HoduPBX - Linphone - Third Lane - UltraSMSScript - VICIdial - Vodia PBX - Zoiper - zenphi ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software) - [Cloud Communication Platform](https://www.getapp.co.uk/directory/1631/cloud-communication-platform/software) - [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software) - [Authentication Software](https://www.getapp.co.uk/directory/1169/authentication/software) - [SMS Marketing Software](https://www.getapp.co.uk/directory/1291/sms-marketing/software) ## Alternatives 1. [Wildix](https://www.getapp.co.uk/software/2045027/wildix) — 4.7/5 (209 reviews) 2. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (858 reviews) 3. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (914 reviews) 4. [VoIP.ms](https://www.getapp.co.uk/software/2035391/voip-ms) — 4.8/5 (697 reviews) 5. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (10940 reviews) ## Reviews ### "Very Great Experience Getting Started\!" — 5.0/5 > **Tylan** | *11 February 2025* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: Telnyx is a great VOIP provider. I recently had my Twillio account hacked and yea that is an entriely different story. I heard of Telnyx since they first stared but never had a reason to switch unti now. They have a very beautiful platform that is great on the eyes, very great documentation and the customer support gets to you in a timely manner. Even though I have oly had a few issues, they were all resolved very fast to help me get started. > > **Cons**: Right now i do not have any complaints. That does mean I am saying telnyx is perfect but at the moment they are geat. > > My overall experience has been great. i have no complaints. ----- ### "Great and simple integration for number masking and SMS verification" — 5.0/5 > **Leandro Antú** | *9 May 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: What I like best about Telnyx CPaaS is its robust and reliable API, which has made integrating their services incredibly smooth for our specific needs. We heavily rely on their number masking feature to protect the privacy of property owners and tenants when communicating with security personnel at gated communities. This functionality ensures that personal phone numbers are never directly exposed during entry authorizations or package delivery notifications, adding a crucial layer of security and privacy for everyone involved. Furthermore, Telnyx's international SMS delivery service has been consistently dependable for our global communication requirements. The reach and reliability of their SMS platform are impressive, allowing us to efficiently send notifications and updates across borders without issue. The combination of these features – the seamless integration via their API, the effective number masking for enhanced privacy, and the reliable international SMS capabilities – makes Telnyx an invaluable CPaaS provider for our operations. > > **Cons**: While our overall experience with Telnyx CPaaS has been positive, one area that could be improved is the maintenance of their PHP SDK. We've noticed that it doesn't always seem to be kept fully up-to-date. For example, the most recent commit at the time of writing introduced a change that incorrectly set the baseApiUrl to localhost for testing purposes. This oversight wasn't removed before the commit was finalized, which means that anyone integrating the SDK currently needs to manually override this setting in their code to ensure proper functionality. While this hasn't been a critical blocker for us, it does introduce an unnecessary extra step in the integration process and suggests that the PHP SDK might not be receiving the same level of consistent attention as other aspects of their platform. > > Telnyx CPaaS solves our need for secure communication by providing reliable number masking, which protects the privacy of property owners and tenants when communicating with security. Their dependable international SMS service also ensures efficient global notifications. This allows for streamlined operations and enhanced privacy for everyone involved. ----- ### "Jumped Through Hoops, Wasted Hours, and Still Blocked—What a Nightmare\!" — 1.0/5 > **John** | *5 September 2024* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Disappointing Experience with Verification and Support While the platform and pricing seemed promising, I wasn’t able to fully test it due to issues with account verification. The process was unnecessarily complicated, and I found myself jumping through hoops without a clear resolution. The customer support I dealt with was unhelpful and unresponsive, making me feel as though my business wasn’t valued—despite repeatedly informing them that I was sending clean, transactional SMS. Unfortunately, this experience prevented me from moving forward with the platform. > > **Cons**: Overly Aggressive and Opaque Verification Process The support and vetting process were frustrating and lacked transparency. The verification requirements were excessive, and as a transactional sender, I couldn’t even get through the process. If I’m unable to navigate their system, I imagine many others will face similar difficulties. Their approach feels overly aggressive, which made it impossible to proceed. > > Frustrating Verification Process and Unclear Requirements The support and vetting process left much to be desired. The platform is plagued with user-unfriendly errors—I ran into multiple issues just trying to purchase a phone number. After spending a significant amount of time verifying for the UK and AU by submitting documentation (which I understand is necessary due to SMS regulations), my developers began integrating with their API for OTP testing. We were then blocked because we weren’t “level 2 approved”—a requirement I wasn’t even aware of. Attempting to get this approval was a nightmare. I had to submit my ID through a third-party app, which crashed multiple times before finally accepting my submission. A day later, I found out it never went through. After contacting support, they asked for business information I had already provided during signup. To make things worse, my ID was rejected because I took a photo of my driver’s license on my phone, despite explaining that I had lost my wallet and it was my real license. The agent dismissed it, insisting it couldn’t be verified because it wasn’t a “real” photo, even though it clearly was. In the end, I wasted a ton of time trying to navigate unclear requirements. Their documentation lacks transparency, and you’ll only uncover critical details after sifting through hours of it. On the bright side, their AI chatbot was actually quite helpful. ----- ### "We’ve worked with a lot of CLECs and Telnyx beats them all" — 5.0/5 > **Austin** | *13 May 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Dedicated account reps who genuinely care – They check in, follow up, and actually advocate for us when we run into trouble. That’s rare in this industry. Modern, intuitive UI – Clean design and easy navigation make it miles ahead of many other CLEC platforms. Clear, developer-friendly API documentation – Testing requests right from the docs? Game changer. It saves time and makes integration seamless. Pricing that’s actually competitive – In an industry full of bloated pricing, Telnyx keeps things sharp and reasonable. Strong porting experience – LOA generation and the porting workflow are solid and reliable. > > **Cons**: Weekend support – Response times can lag if there’s an emergency outside of business hours. That said, CC’ing our rep usually gets things moving. SMS activation lag post-porting – There’s sometimes a delay in full provisioning, which can be a bit frustrating. Routing issues with small rural carriers – We’ve had a few edge-case routing problems, especially with lesser-known rural providers. > > Telnyx has been one of the best CLEC partnerships we've had. The onboarding was smooth, and the support from our account reps is next-level. They treat us like a real partner, not just a number in the system. While a few pain points remain, the overall experience has been solid, and we genuinely trust them to power a critical part of our infrastructure. ----- ### "Great service" — 5.0/5 > **Jody** | *28 January 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I've been utilizing Telnyx for several years now as part of some home developed applications, but recently we've launch a new platofrm that takes advantage of Telnyx Global IOT network, I had an issue updating the email associated to the account and \[sensitive content hidden\] was able to resolve my issue in about an hour. > > **Cons**: Sometimes I run into issues which have self service options for, but the self-service options just don't work for some reason. But the support is usually quick to be able to assist with making whatever changes are needed ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.co.uk/software/116979/telnyx?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/116979/telnyx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data