CandyBar Reviews
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8 Reviews for UK Users
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Loyalty Program
Reviewed on 19/10/2019
The customer service has been absolutely great with answering questions or concerns at my intial...
The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with.
Pros
Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership.
Cons
I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us.
Alternatives Considered
Workplace from MetaReasons for Switching to CandyBar
The price sold me and the fact I didn't have to purchase a separate ipad to use that I could use the same ipad that I was currently use for my register also I have multiple businesses and the discount they offered for a second location was absolutely great. I love that they give you a trial period and once the trial period was up they didn't force you to buy they sent you a reminder and never locked me out so I didn't have to pay until the trial was over. I give them a 10 out of 10 on absolutely everything.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Candybar is a super easy loyalty program with good functionality
Reviewed on 01/08/2018
we don't have to print loyalty cards anymore
we don't have to print loyalty cards anymore
Pros
Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok
Cons
there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good
Reviewed on 20/11/2020
Pros
Customer Service: Good attitude and fast and concise responds from Mardie
Cons
There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great support!
Reviewed on 17/03/2022
Pros
The support team is great! Vino & Jelson helped me to resolve quickly an issue regarding settings of sender and reply email address.
Cons
The translation from English to Italian of every aspect of communication between the platform and the final user (both friend and referral) is not very quick to implement.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Candy Bar for a Loyalty Program
Reviewed on 25/09/2019
Pretty good plus great after sales services by the team behind Candy Bar
Pretty good plus great after sales services by the team behind Candy Bar
Pros
It’s ease of use and easy for our operations team to understand to use.
Cons
Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
CandyBar Review
Reviewed on 20/02/2019
Integration of customer database among different platforms and outlets.
Integration of customer database among different platforms and outlets.
Pros
It's very accessible and the customer support is very responsive.
Cons
Features are still limited but has tons of potential. This tool can help build the brand's customer database and encourage customer loyalty. But customer support makes up for this.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent loyalty Program
Reviewed on 13/12/2019
Pros
Love the easy tracking of customer activity and the performance reports. The customer's love the fact it's easy to operate and eco friendly
Cons
Some customers feel there is a delay when we are doing stamps but just because they are in a hurry. Not really an issue
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A robust business card
Reviewed on 22/07/2020
Pros
Being able to interact with my clients in a happy way makes them always return.
Great application that helps me control the flow of my sales.
Cons
It still needs some improvements, especially in the area of Membership Management and Recommendation Tracking, but it does what it promises
