Pento

Run UK payroll like it's 2020.

Overall rating

4.9 /5
(18)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.9/5
Customer Support
4.9/5

100%
recommended this app
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18 Reviews for UK Users

Jakob
Jakob
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Plug & Play, saves time and costs

Reviewed on 15/05/2020

Pento was easy to set up and start running for our UK employees. Could never go back to our...

Pento was easy to set up and start running for our UK employees. Could never go back to our previous set up with outsourced payroll provider.

Pros

We always thought of payroll as something boring and annoying. Now it’s just a few clicks every month and that’s it.

Cons

Not much, every time we have a small issue Pento support is there and addresses it very fast.

Response from Pento

Thank you for the kind review. We'll keep improving Pento for you.

Connor
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Payroll has never been so easy

Reviewed on 06/02/2024

It's crazy how much time Pento has saved us in processing and reviewing payroll. We love being able...

It's crazy how much time Pento has saved us in processing and reviewing payroll. We love being able to keep our payroll in house for 250+ employees without having to have a dedicated payroll clerk. We can have payroll processed and reviewed in less than a day of one of our teams time!

Pros

- Slick interface;
- Smooth implementation and transition from Xero Payroll;
- Best in class support for both product issues and technical payroll queries (quick response and resolution);
- Easy to use (month to month payroll adjustments have never been so easy to amend);
- Automated recurring adjustments for most common adjustments and functionality to create custom;
- Integrates with Xero and automatically generates the monthly payroll journal; and
- Pension & HMRC integrations (massively reducing admin time).

Cons

We've sometimes had issues with bulk uploading adjustments, which meant having to manually adjust payroll balances for all employees for items such as annual wellness bonuses but this is a rarity and only a minor point.

Alternatives Considered

Payfit

Reasons for Choosing Pento

Max 100 employees with Xero payroll at the time, and needed a product fit for scale.

Switched From

Xero

Reasons for Switching to Pento

Had heard from other finance professionals who were or had used Payfit in the past that they didn't fully trust the software due to product issues, which is essential when it comes to payroll.
Georgina
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Pretty good

Reviewed on 23/03/2022

It is a simple system that would work fantastically if you had everyone on salaries with no extras...

It is a simple system that would work fantastically if you had everyone on salaries with no extras and not too many changes

Pros

Pento integrates with bamboo hr which makes things a lot easier. It is also fairly self explanatory what is where. It is good that employees get email payslips

Cons

Sometimes the pensions integration is dodgy or there are bugs that we spot in auditing and have to ask pento to fix

Alison
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super easy to use payroll software

Reviewed on 06/02/2024

Pros

Very easy to keep payroll inhouse rather than paying externally for someone to run it. The Help Centre is very comprehensive but the best thing is definitely how quickly the support team come back with information. Very intuitive set up with user friendly dashboards and ways to add one off monthly changes to payroll. Great links to accounting software (have used it with both Xero and Netsuite) and easy to link to BambooHR. This is the software in my accounting tech stack that I can rely on the most.

Cons

Very little is a con. Perhaps to be nitpicky it would be any custom additions or deductions sometimes not having the full text come through as the header column in reports. This is incredibly minor and only adding as this is a compulsory field!

Brian
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent payroll system

Reviewed on 02/07/2023

Pros

It's easy to use, even for non-technical users.Excellent customer support service.It has a wide range of features, including automated payroll processing, integration with different software, and employer self-service.

Cons

the interface can be a bit clunky at times. It's also not as customizable as I would like.

Christian
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Big Time Saver

Reviewed on 03/06/2020

Pento is a great payroll product. Once it's up and running, it will save you a lot of time and...

Pento is a great payroll product. Once it's up and running, it will save you a lot of time and headache. Definitely worth making the switch.

Pros

Once everything was up and running, I probably spend less than two minutes per month running payroll. UI is pretty intuitive and easy to navigate. When you have experience with other products, running payroll with one click feels like magic.

Cons

The setup took some time, as we needed to set up all employees and link the bank account. Be sure not to change in the last days of the month.

Cath
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

quick and easy to process payroll every month!

Reviewed on 22/11/2022

The product is great and the team are super helpful. New updates being made every so often so you...

The product is great and the team are super helpful. New updates being made every so often so you can see that there is still more to come so exciting to see where it goes.

Pros

Pento has a great user interface and it makes payroll very easy to process each month. a lot of the payroll tasks which usually used to be manual are automated and also reassures that you are doing the same method of calculation each month e.g calculating gross pay for joiners and leavers mid-month, nil pay for employees etc...

Cons

Not being able to see future payrolls and essentially being able to plan ahead. A few other bits that you need to contact the CS team for e.g. adding new approval users. The price is also quite expensive to the other traditional payroll softwares out there but can see it's use case for those that do not have any payroll background. Also, I usually request sales & CS bonuses from the leads every month and would be nice to have them update the figure directly themselves rather than it go through me to avoid errors and save time.

Viktor
Viktor
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finally - takes the pain out of payroll

Reviewed on 17/05/2020

So impressed with Pento. It is literally saving us days of painstaking work to run payroll each...

So impressed with Pento. It is literally saving us days of painstaking work to run payroll each month. Would recommend it to every growing company.

Pros

So easy to use and run payroll. The best bit is that's it, all done. Our finance team can now easily manage the whole payroll process and it has actually become an enjoyable one. Before we were dealing with and always waiting for our external payroll company. Now we can simply do it all ourselves - Pento connects to HMRC, sends payments to employees and payslips. Also, support is always fast and awesome.

Cons

I can't think of anything bad to be honest. It really has revolutionized the way we run payroll for our company.

Response from Pento

Thank you Victor for kind words, it means a lot! We promise to keep making Pento even better for you and your team.

Frederik
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best payroll software out there

Reviewed on 26/05/2020

I've been using several of the competitors during the last couple of years and actually thought it...

I've been using several of the competitors during the last couple of years and actually thought it was working OK. But when I first was introduced to Pento, I was very surprised! I never thought payroll software could be this quick, easy to use and understandable. I'm literally capable of running everything related to wages/salary in minutes.

Pros

Directly integrates with taxes, automatic bank payments, and also payslips get sent to our employees automatically. At this point I’m not even sure what else they could add to make it even better. Also, anytime we needed anything their support was very fast.

Cons

Nothing in particular. So far has everything been working flawless for me and my employees

Steffen
Steffen
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We now run payroll in 5 minutes

Reviewed on 15/05/2020

Really impressed by what Pento has done for us on the payroll side. Something that used to be a...

Really impressed by what Pento has done for us on the payroll side. Something that used to be a real hassle is now just a few clicks. Highly recommended.

Pros

Payroll used to be a real hassle for us. We would outsource it but it still took a lot of time and effort wrangling with spreadsheets and emails. Now we use it Pento for our Danish employees - and the whole payroll process takes literally 5 minutes once a month. We also plan to use Pento in UK once we hire the first employees there.

Cons

There are a few small features missing on the reporting side, but Pento is telling us they are working on more comprehensive export functionality.

Response from Pento

Thanks! We're working hard on the more elaborate exporting functionality. Coming soon!

Warren
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 22/02/2024

Pros

I love how we have managed to streamline our payroll process to make this more efficient by reducing the need for manual entry. Our errors are now at a minumum thanks to Pento

Cons

There isn't a con at the moment, I'm really excited to see the next phase for pento now that you are part of HiBob.

Sorin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pento, a state of the art solution

Reviewed on 21/02/2024

Pros

We have implemented Pento in our company 6 months ago and since we absolutely love it. It is super easy to use, has a friendly interface and has a great customer support team.
We also use HiBob as our HR system and Pento is integrated with HiBob, that creates a lot of automatization translated in cost savings/reduced processing time and elimination of errors.
Pento has a great reporting tool to check monthly payrolls, is integrated with HMRC for tax updates, etc.
Great software, great team !

Cons

We had some challenges around setting up correctly the People Partnership pension integration but eventually was solved

Alternatives Considered

Deel

Reasons for Choosing Pento

the old provider was not a fit anymore for our needs as the company is growing

Reasons for Switching to Pento

Cost, integration features plus the build UK brand and reputation
Emil
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Super easy payroll

Reviewed on 08/06/2020

Just take it and forget about payroll. Payroll should be easy and everything else we used before...

Just take it and forget about payroll. Payroll should be easy and everything else we used before just wasn't. Then we started using Pento and it suddently makes sense - payroll can be simple!

Pros

Never actually had any problems. Money gets paid when it needs to be, everything is reported to tax authorities and employees receive nice payslips.

Cons

Nothing really. Sometimes I would like a bit more control over who can approve the payroll. But Pento has assured me that they are working on deeper approval flows.

Rasmus
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Perfect payroll tool

Reviewed on 23/05/2020

I like spending time on things that develop and grow our business - and not on things that are just...

I like spending time on things that develop and grow our business - and not on things that are just a chore. Payroll is a chore and Pento finally solves it in a way that makes sense.

Pros

The Pento app works perfectly. It saves you a lot of time and it makes us running payroll a breeze. We used to spend days coordinating payroll changes, but now it’s all done within a few minutes.

Cons

The export functions could be a bit more advanced. Pento assured me they are working on it.

Urban
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Payroll like we always wanted

Reviewed on 20/05/2020

Traditional payroll process was dragging down our admin in UK for quite long time. We were really...

Traditional payroll process was dragging down our admin in UK for quite long time. We were really happy to find Pento - now our payroll process is much simplified and takes about 5 minutes each month.

Pros

Super simple, all cumbersome processes like pension enrollment, bank transactions etc are automated. Also really happy with support so far - [SENSITIVE CONTENT HIDDEN] is awesome.

Cons

None that we have experienced so far.

Thor
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pento payroll has been very smooth for us

Reviewed on 25/05/2020

We’ve used Pento since we started the company and it’s been a great experience so far. Super...

We’ve used Pento since we started the company and it’s been a great experience so far. Super responsive and helpful support and the software just works.

Pros

We basically don’t have to think about payroll. It’s just there and it just works. We log in once a month for a few minutes to confirm everything and that’s about it.

Cons

Nothing so far. We’ve had a few small issues in the beginning but Pento support and development has always been on top of it quickly.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great way to organize payslips

Reviewed on 08/04/2021

Pento is a great platform for checking all work-related administrative information like payslips...

Pento is a great platform for checking all work-related administrative information like payslips and holidays.

Pros

Pento provides an easy-to-navigate panel where you can see your payslips from past months. The interface is very user-friendly!

Cons

There aren't that many features aside from the overview of your payslips and holidays. I haven't used the software long enough to discover any major issues.

Hakon
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great product solving an anoying pain

Reviewed on 27/05/2020

Pros

Great to spot mistakes in payroll which I've had many times in my career
Loved the transparency and UX from the user side

Cons

None specifically it's very simple and used only once a month, would love an integration to investment apps.