Melio Reviews

I love that I can set up recurring payments to my contractors.

The online platform is not the most user-friendly for me, but I can usually figure things out after reading through their help files.

There is absolutely nothing I like about Melio anymore. This payment service is not ideal. Most of my clients do not use it. And for the one's who do, I am working to remove them from the platform.

Melio declines all expedited payments no matter the amount. Payments that they used to allow to be expedited that have not changed in dollar amounts or vendors, or payment accounts, are all of a sudden being declined consistently causing issues for my clients and causing my payments to be late. Again I am working to remove the remaining few from this platform and encouraging them to use other AP platforms that come with bill pay or simply use their banks. So far I've removed 13 clients and I now need to remove 4 more and I can be done with the nightmare.

Melio provides fantastic features such as quick payments including international. There are also no fees for payments. My favorite feature is there are incentives such as earning points simply for making and receiving payments.

I have no complaints at this time. Melio is a great software.

I love the ACH payments that we can make to vendors for free. It is super simple and easy! I also like it integrates with our accounting software, QuickBooks.

They recently raised prices on bill pay, which I understand, but has made us move away from them for bill pay items.

The user interface is basic, but that's actually a good thing in this case

dispute resolution was atrocious - still unresolved over nearly 6 months

It is transparent when it comes to pricing and it as no hidden fees at large.

The user interface is not very much easy to use, as i had found it a bit confusing when I started using melio back then.

Nothing at all. They should be arrested for criminal activity.

They are thieves that steal money - check the reviews on other platforms. #Crooks

I like that they offer the same day vendor payment for a reasonable fee. I also like the check payment option in the event a signer is not available.

Just a buyer beware, avoid same day payments, the vendor does not receive funds when promised and they still take their money out of your bank account for the same day service.When we pay the same day processing fee it is a 50/50 shot if it makes it to your vendor the same day. Their customer service reps make excuse after excuse and attempt to blame the customer. They ask for screen shots proving what you are saying and even when provided they blame the customer. Unfortunately this exact same interaction has occurred at least 3 different times, paying different vendors, and reaching out to customer service and being treated and spoken to the same way. They also will not refund the fees when there is a service failure. They just say, [sensitive content hidden] but nothing is ever done and you will have to contact your bank if you or your vendor would like a refund. Even with the receipts they request they do not care even telling me that I should have read their policy article before using their service. We won't be using any paid methods of payment with Melio any longer because sadly they are at best dishonest in what they charge for and they don't see any problem with the way in which they do business.

Qbo integration is Amazing and can have a firm account with many users permissions

Takes longer for ach processing as vendors expect it sooner

Ease of use, ease of signing up, and receiving payments

There are no cons about Melio. It's actually very aesthetically pleasing website as well!

I love the Invoicing aspect of Melio so much, It makes it Very easier for me to create invoice for my Customers and Clients to do some job

I don't have any problem with MelioIt's Perfect

Melio is very user friendly and makes it easy to track and look up payments if a vendor has a question.

There's not much I do not like about this product. I have been using it for a long time now. Many features have improved over that time period and continue to evolve.

I love that Melio is easy to use and integrates with Quickbooks online. As a bookkeeper, it is important that Melio allows me to have my client approve their payments before they are processes, and the process is easy for the client to understand.

I couple of times payments have not gone through, and the process of fixing that is slow

Melio is a user-friendly payment platform that enables businesses to manage their finances easily. Its integration with other apps, such as QuickBooks and Xero, makes payment processing seamless and efficient, saving time and increasing productivity.

Re-occurring payments feature. Did not have proper or adequate re-occurring halt features and confirmations

Easy to setup and implement in our daily work.

Delayed response time from melio at times.

We loved Melio's ability to automatically "read" PDF invoices and import the data into the system. It made it very easy to quickly send a copy of the invoice and a payment link to our customers and to offer them a quick way to pay.

Not sure if Melio has this or not, but it would be nice to have a more robust integration with Quickbooks.

User-friendly platform, you can decide to approve or not the payments, which makes a great team work environment, and also allows you to just have bills already approved, if you want to give someone more independence, in any case, that works great!

Sometimes we need more support like a call, not an email, but they replay fast, but I like more having or a live chat or a call instead of waiting.

User-Friendly and Budget-Friendly and Customer-Friendly

Would prefer the bank description include the vendor name when paying a vendor. Currently, it only shows my company name so it's confusing as to who/what exactly I paid when only looking at the bank description.

Simplicity and Intuitiveness of the Platform

Just testing out...everything so far. All important features are available as per my need.

It is nice being able to have rewards being built for credit card payments, less 1099's, and simple payment tracking

Not really friendly yet for QB Desktop users. We have a lot of features we would like including chain and price driven approval system and other nice feature would be more medium to large business friendly would be nice. If you are small business this tool is great but I see a future with this product working more and more for the medium to large business area.