--- description: Learn how Prospect CRM can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Prospect CRM. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Prospect CRM Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Manufacturing Software](/directory/666/manufacturing-engineering/software) > [Prospect CRM](/software/120171/prospectsoft-crm-software) # Prospect CRM Canonical: https://www.getapp.co.uk/software/120171/prospectsoft-crm-software Page: 1 / 7\ Next: [Next page](https://www.getapp.co.uk/software/120171/prospectsoft-crm-software?page=2) > Prospect CRM helps B2B wholesalers, distributors \& manufacturers quote accurately, sell efficiently \& support customers brilliantly. Seamlessly integrates with Unleashed, Xero, QuickBooks \& more. Rated 4.6/5 for support, usability \& business value. > > Verdict: Rated **4.8/5** by 141 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Prospect CRM Why Prospect CRM Delivers Real Business Value: ✅ Sell More, Faster - Prospect CRM connects your sales team to live inventory data, enabling accurate quoting and faster order processing. No more quoting on stock you don’t have—just confident, informed selling. ✅ Exceptional Customer Support - With over 120 mentions across reviews, our support team is consistently rated as “top quality.” From onboarding to ongoing assistance, we’re here to help you succeed. ✅ Designed for B2B Product Businesses - Built specifically for wholesalers, distributors, and manufacturers, Prospect CRM understands the complexities of selling products from stock. It’s not a generic CRM—it’s tailored to your world. ✅ Seamless Integrations - Our integrations with Unleashed, Katana, Cin7, Xero, QuickBooks Online, and more are described by customers as “like a hand in a glove.” Real-time data sync means fewer errors and better decisions. ✅ Intuitive \& Easy to Use - Praised by non-technical users for its simplicity, Prospect CRM is “very simple to navigate” and “easy to use.” Your team will be up and running quickly, with minimal training required. ✅ Powerful Analytics \& Reporting - Built-in dashboards and RFM customer analysis help you identify opportunities, segment customers, and make data-driven decisions that grow revenue. ✅ Streamlined Workflows - From quick order entry to internal collaboration tools, Prospect CRM helps your team stay aligned and efficient—whether they’re in the office or on the road. ✅ Trusted by Thousands - Part of The Access Group’s ERP division, Prospect CRM is used by thousands of B2B product businesses worldwide to maximise customer lifetime value. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 141 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: The Access Group - **Location**: Colchester, UK - **Founded**: 1996 ## Commercial Context - **Starting Price**: £177.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: - Start-Up CRM: £177/month (includes 4 users) - \*Most Popular\* Professional CRM: £351/month (4+ users) - Advanced CRM: £1,933/month (15+ users) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, Swedish - **Available Countries**: Australia, Guernsey, Isle of Man, Jersey, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - CRM - Calendar/Reminder System - Call Logging - Campaign Management - Collaboration Tools - Commenting/Notes - Contact Management - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export - Document Management ## Integrations (17 total) - Access FactoryMaster MRP - Access Financials - Cin7 Core - Cin7 Omni - Gmail - Katana Cloud Inventory - Klaviyo - Mailchimp - Microsoft 365 - Microsoft Power BI - Pegasus - QuickBooks Online - Sage 50 Accounting - Stripe - Unleashed ... and 2 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Manufacturing Software](https://www.getapp.co.uk/directory/666/manufacturing-engineering/software) ## Related Categories - [CRM Software](https://www.getapp.co.uk/directory/230/crm/software) - [Online CRM Software](https://www.getapp.co.uk/directory/232/online-crm/software) - [Distribution Software](https://www.getapp.co.uk/directory/538/distributor/software) - [Manufacturing Software](https://www.getapp.co.uk/directory/666/manufacturing-engineering/software) - [Sales Tracking Software](https://www.getapp.co.uk/directory/3059/sales-tracking/software) ## Alternatives 1. [HubSpot CRM](https://www.getapp.co.uk/software/102533/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.co.uk/software/90378/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.getapp.co.uk/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.getapp.co.uk/software/2052749/kylas) — 4.8/5 (573 reviews) 5. [Bigin by Zoho CRM](https://www.getapp.co.uk/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews) ## Reviews ### "Best CRM by far" — 5.0/5 > **Stewart** | *6 April 2021* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: It does not waste space on things that are not needed. Very little customisation is required, yet if feels like its tailored to your business > > **Cons**: Any issues (only a few to date) are managed through the customer service platform. The rare issues are resolved quickly, and they have a suggestions platform that allows their partners to put forward ideas that can be voted on. If an idea gets enough votes they will implement it. Amazing process that more companies should offer. > > 10/10. Product, training, and all aspects are second to none. I can remember the first Outlook add ins from Dynamics. I have used M Dynamics, Sales Force, Zoom (I think), Smartsheets, and now this. Prospect is by far the best if you are actually selling stock that exists. ----- ### "Prospect CRM" — 5.0/5 > **Matthew** | *19 September 2024* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: We’ve been using this CRM for a while now, and it has completely transformed the way we manage our customer relationships. The interface is incredibly user-friendly, making it easy for our team to navigate and get things done efficiently. The customization options allow us to tailor it to our specific business needs, which has been a huge advantage in staying organized and improving our overall workflow. > > **Cons**: the import of data, however this is standard with every CRM > > Overall, this CRM has been a game changer for our business, improving productivity and helping us stay on top of every customer interaction. Highly recommended for any business looking to elevate their customer relationship management. ----- ### "Mixed feelings - plenty of features, but not convinced the basics have been covered" — 3.0/5 > **James** | *19 January 2021* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: The ability to organise our customers into companies, divisions and contacts. The search functionality The reports, and AI aspects. > > **Cons**: This software has plenty of features and ideas, but it seems to have lost its way as it has developed to neglect the ability to customise and use some of the very basic features - creating quotes and orders. It is true that the reports and data analysis are important, but the fundamental thing for us is to be able to create a quote, or enter an order, and for this to integrate seemingly with Unleashed. We have had issues with all of these and as a small business, the amount of customisation that is possible is a bit overwhelming without support. We want to spend our time solving our customer's problems with our products, selling items, and operating an efficient business We don't want to spend our time reading endless manuals, articles and trying to navigate around complicated set up processes. The software has felt a bit buggy in places and slow to respond. As a result of this, we have reverted to adding orders using Unleashed, because it is quicker and easier. > > The key problem we were trying to solve by using Unleashed was to have a way to record our interactions with customers. We are able to do this. But it is crucial that this isn't at the expense of making other basic tasks, such as adding an order, more complicated when fields do not integrate with those in Unleashed. Many of the fields and forms in Prospect are not relevant to us, and so we leave them blank. Examples of not covering 'the basics' include the customer type not integrating with the customer type in Unleashed, the inability to search for a sales ledger by company name (instead having to search by code). We do not unfortunately memorise the customer code of all of our customers\!). As Prospect has grown, the support offered has become more generic and less personable. The team doesn't seem very joined up. An example of this was a customer relationship manager noticing some 'bugs' during a zoom call (which we were very grateful for), raising a ticket on our behalf, only for the response to the ticket to be a link to the Prospect academy articles. ----- ### "Best CRM we have tested." — 5.0/5 > **Tony** | *14 May 2025* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: The human interface, training and customer support are excellent. It is faster than our previous CRM. > > **Cons**: Frankly, there isn't much to dislike, so I have no comments to make here. I could always complain about the cost if you like? > > My sales team loves it, but I don't use it as much as they do. It is very useful for analysing the sales of our products. ----- ### "Prospect Great Use for Manufacturing Company" — 5.0/5 > **Tammi** | *11 November 2024* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Easy to understand and great tracking of customer, leads, orders, and opportunities. Love the dashboard. > > **Cons**: When setting a task, because of the program being in UK, and if it is late afternoon then it sets a task that intended for 1 week or 7 days out to only 6 days. > > Very well done and great experience, very glad we purchased the program. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.co.uk/software/120171/prospectsoft-crm-software?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/120171/prospectsoft-crm-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data