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22 Reviews for UK Users
- Industry: Internet
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quality wins
Reviewed on 02/06/2021
So far we've educated users on data protection, GDPR, and what to look for in phishing emails. Results are tangile, in both click prone rates and course completion.
Pros
The software is easy to use, the managed service just makes our life easier. I've saved so much time! I can't believe the price is so low based on the quality of service we receive, too!
The quality of the video content is extremely high and extremely engaging. The "little and often" method of teaching so far, seems to be far more effective than any other platform I've previously used.
Cons
There are no cons really. it's cheaper and better than it's competitors.
- Industry: Machinery
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software, Great Team, Great Pricing
Reviewed on 26/02/2021
Pros
This software is pretty much plug and play. We were able to purchase and set up campaigns to start testing our internal team in less than 2 days. This is by far the easiest tool I have seen for increasing a company's security posture. They also have a vast library of prebuilt phishing emails and training connect ready for us to use.
Cons
There really were not any issues I have had at all with the product. It is a solid piece of product and it works flawlessly.
- Industry: Leisure, Travel & Tourism
- Company size: 501-1,000 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Customer service second to none!
Reviewed on 15/03/2021
The level of customer support is outstanding. Queries and issues are resolved in an extremely timely manner. [SENSITIVE CONTENT HIDDEN] and the team are a real pleasure to partner with and nothing is too much trouble!
Pros
The bitesize training videos make the content manageable and help with learner engagement and knowledge retention. The reports are really simple, useful and accessible in terms of evaluating the impact of training.
Cons
Not applicable in this case - the training served its purpose.
- Industry: Nonprofit Organization Management
- Company size: 501-1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feature rich, great value first SAT platform for us
Reviewed on 08/07/2021
Great product, excellent onboarding experience and ongoing support. If you're starting out in the area of Security Awareness Training I would highly recommend taking a look at Phishing Tackle.
Pros
Simple to perform the initial configuration and to get quickly up and running with your first baseline phishing campaign. Reasonable selection of media content for starting out with courses, and custom content can be added through support. We took the white-labelling solution which has given us a nice branded Security Awareness Training portal within our domain that fits with organisational branding and reinforces trust and the messaging being delivered. Support is fast and knowledgeable. Reporting available on the platform has met all our needs.
Cons
The only addition I would value would be the ability to make minor changes to courses after they have started (e.g. adding additional participants if auto-enrol new users wasn't selected, changing due dates or notification options, etc). Right now the only way to do that is to recreate the course, which looses participant progress.
- Industry: Real Estate
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I'd give 10 stars if I could!!
Reviewed on 11/03/2021
To fill the gap in InfoSec training and testing of staff base with regards how prone they may be to fall victim of phishing.
Pros
Very easy to use, great interactive GUI with a plethora of customisable options for campaigns, training and reports.
Cons
Nothing. As above, the platform satisfies all of our business and user needs.
Response from Phishing Tackle
Thank you so much for your great review - the whole team will be absolutely thrilled.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effective and user-friendly simulated phishing platform
Reviewed on 23/07/2020
As an MSSP, this product ties in nicely with our portfolio and we aim to increase our use of this internally to ensure that our staff are constantly vigilant of phishing attacks.
Pros
The set-up of campaigns is easy and user friendly with a reasonable wealth of templates to choose from.
Reports are very detailed and provide use-able insight into click-rate trends.
The ability to add more email addresses/clients without needing to procure licenses is very useful.
Cons
The initial whitelisting guidance could do with recommending multiple/best practice whitelisting measures as we have had to add further measures later down the line to avoid Exchange Online Protection.
I think the training course function would benefit greatly from having some quiz templates to offer guidance around what can be made with the quiz master.
Response from Phishing Tackle
Thank you for your great feedback, we are continuously updating our whitelisting documentation to keep up with the constant changes from email providers.
The quiz master is an incredibly comprehensive tool, so we'll ensure we make even more examples available to help leverage that power.
- Industry: Computer Networking
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Phishing Tackle Review
Reviewed on 18/03/2021
Phishing Tackle has been instrumental in improving the business's overall ability to identify phishing emails as well as increasing overall security awareness. The managed service approach ensures that the service is very light touch for admin staff.
Pros
The service provides an excellent way on increasing security awareness for our users. The phishing campaigns really focus our staff's attention and has increased engagement significantly. The monthly security training videos are short and to the point, helping to maintain that level of engagement while delivering useful information. This is all done at a very cost effective level.
Cons
I haven't seen any real downsides of the service, it does exactly what we need.
- Industry: Retail
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy to get started and a great library of campaigns
Reviewed on 30/07/2020
Pros
There's a good library of campaigns so you can get up and running easily. There's the alarm functionality to point out to users what warning signs to look out for and train.
Cons
Getting started with GSuite wasn't as straight forward as I would have liked. Support were great, but the additional steps to make the campaigns realistic in GMail should have been made more obvious?
Response from Phishing Tackle
Thank you so much for your kind review.
We are always working on continuously improving our product and documentation which has changed a lot since you joined us.
We will, of course, feed your review back to our content and dev teams to ensure we look again to see where we can make it even better.
- Industry: Information Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Phishing Tackle
Reviewed on 27/04/2021
Pros
It is very easy to use, quick training modules, brilliant reports, great customer support
Cons
I like everything about it, nothing else to add.
Response from Phishing Tackle
Thank you so much for your wonderful review.
Our team are always delighted to know the hard work everyone puts in is so well received and making a positive difference to your security culture.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Phishing Tackle Review
Reviewed on 11/06/2021
Overall it has been a revelation to work with the staff at Phishing Tackle, and I am very picky. The help and assistance has been nothing short of excellent.
This product was recommended by a well established security company, and it has been well founded.
Pros
It's clean well thought out design. Easily implemented, with good, clear and informative help documents.
Cons
There isn't anything I have found yet, and I have really tried hard.
- Industry: Utilities
- Company size: 501-1,000 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Phishing Tackle
Reviewed on 04/03/2021
Pros
I would highly recommend Phishing Tackle to anyone. We used this platform to help educate our staff on security awareness and help drive behavioural change throughout the organisation. The team at phishing tackle are extremely knowledgeable and supportive. Phishing Tackle also have a vast library of training content and phishing emails that can cater to any organisation’s needs. A fantastic product with excellent staff.
Cons
Nothing, I liked everything about this software.
- Industry: Information Technology & Services
- Company size: 51-200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great System and Support
Reviewed on 26/02/2021
overall is a very positive experience. we have a number of users on the system from an admin perspective and have several of our customers enrolled through the partner portal. its made running simulations so much easier and condenses all the information down into tidy reports which can be directly sent to customers and more importantly can be read by customers which dont have an advanced technical knowledge.
Pros
the ease of use, pretty simple to setup if you have the right permissions, the support team are always on point and happy to help.
Cons
there are a few features which i feel need to be implemented and a sometimes the portal doesn't respond properly but I have a meeting scheduled with your company to bring these up.
Response from Phishing Tackle
Thanks for your great review Michael, really pleased you are happy with your Security Awareness Training portal for your clients and we look forward to working with you to make your experience even better.
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 23/07/2020
Absolute game changer for us. Really really good, easy to use and setup.
Pros
The ability to setup Phishing campaigns easily with a huge variety of templates and options is an absolute win. The Phishing campaigns can link into training campaigns where any users that fail can be automatically enrolled into the training.
Cons
Nothing of note really. Some training games over videos would be benficial.
Response from Phishing Tackle
Thank you for your flattering review and feedback.
We are constantly adding all sorts of new content and will ensure your comments are passed to our content team.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Doesn't just show you problem, it addresses it
Reviewed on 31/07/2020
The team at phishing tackle are very knowledgeable and modern, they are running parallel to the current threat landscape.
It is clear the team have a vision to re-invent security awareness training, they take customer feedback seriously, great to see the platform evolve.
Pros
The product is easy to use, and most importantly it is not a fire and forget security awareness tool.
It has a continuous monitoring feel to it, it has been designed to constantly train and remind users of the threat.
The training is not just watch a video, do a quiz and you are done, it is very dynamic and measurable.
Very Affordable
Cons
There are no cons of the product that I can think of
- Industry: Accounting
- Company size: 51-200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does more than it says on the tin!
Reviewed on 02/09/2020
Professional and supportive.
Pros
The simplicity and integration options. It is a very clear well structured piece of software. The support team are quick and responsive.
Cons
There are no features that are difficult to use, so no.
Alternatives Considered
MimeCast Email SecurityReasons for Switching to Phishing Tackle
Simple to get going and powerful.- Industry: Human Resources
- Company size: 201-500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reall, Really good security awareness and testing platform
Reviewed on 03/03/2021
Has given us visibility of risk associated with Phishing and provided a really good way to mitigate the risk by educating our end users.
Pros
All the training programs are easily digestible and not at all onerous for the end users to complete.
Cons
Would like the ability to programmatically extract user staining data so it can be used in another application, for instance HR system.
- Industry: Public Policy
- Company size: 11-50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Must have software
Reviewed on 30/07/2020
Easy to use and excellent value for money. The [SENSITIVE CONTENT HIDDEN] is a great guy and very helpful.
Pros
This software has an incredible feature set for its price and should be a part of any organisations cyber security suite.
Cons
Nothing i ' like about this software, its excellent.
Response from Phishing Tackle
Thank you very much for your amazing review (assuming you meant to type "Nothing I DON'T like") in the cons :-)
We are introducing even more great features over the coming months which will even further enhance the value proposition for you.
- Industry: Financial Services
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Phishing Tackle Review
Reviewed on 08/02/2021
Very good. The service is effective and support, excellent.
Pros
Single-sign-on for security. Ease of use, clear dashboards reporting.
Cons
There is nothing comes to mind, it really is an excellent product.
- Industry: Hospital & Health Care
- Company size: 201-500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really great product has had a very positive effect on the business
Reviewed on 03/03/2021
Really great, [SENSITIVE CONTENT HIDDEN] has been very helpful and the product has defiantly made the business aware of threats outside of our organisation.
Pros
Content
Customization
Service
Ability to test individual departments
Cons
It is only as good as the data supplied by the business so can be an issue when things go wrong.
- Industry: Hospital & Health Care
- Company size: 1,001-5,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review
Reviewed on 30/03/2021
Very Positive.
Pros
Ease of using - tagging and campaign templates are very easy to use, customise and deploy.
Cons
I think a good feature would be able to customise the reports more.
- Industry: Legal Services
- Company size: 51-200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review
Reviewed on 11/05/2021
Pros
I found the process of setting it up very easy and the management intuitive. Combined with Phishing Tackle looking after my account / organising the campaigns, it's taken care of a job for me that is necessary and time-consuming, freeing me up to do other things.
Cons
At present I don't have any negative to say!
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good product backed by a very friendly and helpful team
Reviewed on 10/09/2020
Very happy with Phishing Tackle
Pros
Ease of use
They do most of the work for us
Clear reporting
Customisable
Cons
Nothing so far.
The team have always been helpful and patient with us