Phishing Tackle Reviews

The software is easy to use, the managed service just makes our life easier. I've saved so much time! I can't believe the price is so low based on the quality of service we receive, too!

The quality of the video content is extremely high and extremely engaging. The "little and often" method of teaching so far, seems to be far more effective than any other platform I've previously used.

There are no cons really. it's cheaper and better than it's competitors.

This software is pretty much plug and play. We were able to purchase and set up campaigns to start testing our internal team in less than 2 days. This is by far the easiest tool I have seen for increasing a company's security posture. They also have a vast library of prebuilt phishing emails and training connect ready for us to use.

There really were not any issues I have had at all with the product. It is a solid piece of product and it works flawlessly.

The bitesize training videos make the content manageable and help with learner engagement and knowledge retention. The reports are really simple, useful and accessible in terms of evaluating the impact of training.

Not applicable in this case - the training served its purpose.

Simple to perform the initial configuration and to get quickly up and running with your first baseline phishing campaign. Reasonable selection of media content for starting out with courses, and custom content can be added through support. We took the white-labelling solution which has given us a nice branded Security Awareness Training portal within our domain that fits with organisational branding and reinforces trust and the messaging being delivered. Support is fast and knowledgeable. Reporting available on the platform has met all our needs.

The only addition I would value would be the ability to make minor changes to courses after they have started (e.g. adding additional participants if auto-enrol new users wasn't selected, changing due dates or notification options, etc). Right now the only way to do that is to recreate the course, which looses participant progress.

Very easy to use, great interactive GUI with a plethora of customisable options for campaigns, training and reports.

Nothing. As above, the platform satisfies all of our business and user needs.

The set-up of campaigns is easy and user friendly with a reasonable wealth of templates to choose from.

Reports are very detailed and provide use-able insight into click-rate trends.

The ability to add more email addresses/clients without needing to procure licenses is very useful.

The initial whitelisting guidance could do with recommending multiple/best practice whitelisting measures as we have had to add further measures later down the line to avoid Exchange Online Protection.

I think the training course function would benefit greatly from having some quiz templates to offer guidance around what can be made with the quiz master.

The service provides an excellent way on increasing security awareness for our users. The phishing campaigns really focus our staff's attention and has increased engagement significantly. The monthly security training videos are short and to the point, helping to maintain that level of engagement while delivering useful information. This is all done at a very cost effective level.

I haven't seen any real downsides of the service, it does exactly what we need.

There's a good library of campaigns so you can get up and running easily. There's the alarm functionality to point out to users what warning signs to look out for and train.

Getting started with GSuite wasn't as straight forward as I would have liked. Support were great, but the additional steps to make the campaigns realistic in GMail should have been made more obvious?

It is very easy to use, quick training modules, brilliant reports, great customer support

I like everything about it, nothing else to add.

It's clean well thought out design. Easily implemented, with good, clear and informative help documents.

There isn't anything I have found yet, and I have really tried hard.

I would highly recommend Phishing Tackle to anyone. We used this platform to help educate our staff on security awareness and help drive behavioural change throughout the organisation. The team at phishing tackle are extremely knowledgeable and supportive. Phishing Tackle also have a vast library of training content and phishing emails that can cater to any organisation’s needs. A fantastic product with excellent staff.

Nothing, I liked everything about this software.

the ease of use, pretty simple to setup if you have the right permissions, the support team are always on point and happy to help.

there are a few features which i feel need to be implemented and a sometimes the portal doesn't respond properly but I have a meeting scheduled with your company to bring these up.

The ability to setup Phishing campaigns easily with a huge variety of templates and options is an absolute win. The Phishing campaigns can link into training campaigns where any users that fail can be automatically enrolled into the training.

Nothing of note really. Some training games over videos would be benficial.

The product is easy to use, and most importantly it is not a fire and forget security awareness tool.

It has a continuous monitoring feel to it, it has been designed to constantly train and remind users of the threat.

The training is not just watch a video, do a quiz and you are done, it is very dynamic and measurable.

Very Affordable

There are no cons of the product that I can think of

The simplicity and integration options. It is a very clear well structured piece of software. The support team are quick and responsive.

There are no features that are difficult to use, so no.

All the training programs are easily digestible and not at all onerous for the end users to complete.

Would like the ability to programmatically extract user staining data so it can be used in another application, for instance HR system.

This software has an incredible feature set for its price and should be a part of any organisations cyber security suite.

Nothing i ' like about this software, its excellent.

Single-sign-on for security. Ease of use, clear dashboards reporting.

There is nothing comes to mind, it really is an excellent product.

Content
Customization
Service
Ability to test individual departments

It is only as good as the data supplied by the business so can be an issue when things go wrong.

Ease of using - tagging and campaign templates are very easy to use, customise and deploy.

I think a good feature would be able to customise the reports more.

I found the process of setting it up very easy and the management intuitive. Combined with Phishing Tackle looking after my account / organising the campaigns, it's taken care of a job for me that is necessary and time-consuming, freeing me up to do other things.

At present I don't have any negative to say!

Ease of use
They do most of the work for us
Clear reporting
Customisable

Nothing so far.
The team have always been helpful and patient with us