Tempo Timesheets Reviews

Tempo Timesheets

4.3 (210)
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#1 time tracking app for Jira since 2010.

Overall rating

4.3 /5
(210)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
4.3/5

91%
recommended this app
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210 Reviews for UK Users

Christophe
Christophe
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Tempo : A great tool to track time

Reviewed on 13/05/2022

Pros

Tempo is easily integrated in Jira suite, and allow tracking by a simple click.

Cons

The Tempo presentation has been improved recently, but the initial selection is often loss when you refresh pages. Need to select again filters...

David
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very good - would recommend

Reviewed on 02/11/2019

Overall very good. Support has provided quick turnaround on any questions. Bug fixes and...

Overall very good. Support has provided quick turnaround on any questions. Bug fixes and improvements continue at a good pace, and the improvements are quality ones.

Pros

For issue-oriented end-users (e.g. developers), it's a great tool.
* Easy to use
* Seamlessly integration with Jira
* Easy administration

Cons

For account oriented end-users, there's an impedance mismatch. These users just want to log time against an account. Logging time against an issue and then assigning it to an account never feels right to them, and it's their biggest complaint. Tempo's solution is Internal Issues, but that doesn't resolve this usability issue for these users.

Does not support labor categories well - especially when a user performs different roles with different labor categories in a project. It can be partially worked around with work attributes.

Reporting works great for what's built-in but still needs improvement. E.g. reports of hours by combinations of project, account, user, role, work-attributes are needed. Dumping into Excel is the workaround here.

Jason
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Close, but no cigar.

Reviewed on 18/10/2019

Its mostly fine, but if there was something that fit my needs better, I would switch.

Its mostly fine, but if there was something that fit my needs better, I would switch.

Pros

Generally, it is fairly easy for my team to log their time, and it is good that they can log it on EPICs rather than specific issues.

Cons

It's really clunky to administer the team and projects. There's no way to automatically add new projects to the team, and add new team members by default. Most importantly, the billing model is really frustrating. We do client work, and clients have access to our Jira -- But, clients will never ever log time. I don't believe that I should have to pay for those users as Tempo users. There should be an actual per-seat billing model, where I only pay for users who use tempo.

Bruce
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Tempo Timesheets Rocks!

Reviewed on 01/11/2019

We switched to Jira/Tempo several years ago (from FogBugz) because we needed a development tracking...

We switched to Jira/Tempo several years ago (from FogBugz) because we needed a development tracking tool with a good time tracking system. We picked Jira Software Cloud first and then selected Tempo Timesheets for time tracking. No regrets with Tempo. Jira has been (and still is) an adventure at times, but Tempo Timesheets has been a solid performer from the start. And it has received significant improvements over time. It's a great choice for my company.

Pros

Easy to use.
Integrates well with Jira Software Cloud.
Reasonably priced.

Cons

Not big , but due to Jira changes, it now takes an extra click to get to Tempo time entry in a Jira ticket.

Alternatives Considered

Harvest

Reasons for Choosing Tempo Timesheets

We dropped FogBugz because they didn't track time in a way that worked for us.
Chidozie
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Tempo works for me.

Reviewed on 18/10/2019

Pros

I like that it is easy to add time from JIRA and I don't need to go to a separate application.

Cons

I wish there was an easier way to get the information from Tempo to accounting software (i.e. Quickbooks Online) currently I have to copy the information over line by line when invoicing.

Alternatives Considered

QuickBooks Online

Reasons for Switching to Tempo Timesheets

Integration with Jira and timer and all my employees at the time could use it remotely. Quickbooks didn't have that option. Having it as an online product also allowed be to keep tabs on work being done and time it was taking to accomplish tasks.
Diana
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

It's getting better

Reviewed on 24/10/2019

It's pretty easy to plan the workload and track the team burnout pace.

It's pretty easy to plan the workload and track the team burnout pace.

Pros

Overall, I'd say it covers the needs. The progress Tempo development team made in past year is pretty impressive. Trackers became way easier to use.
The reports are great, easy to customize.

Cons

That I can't buy the license only for the users I need tracker for.
I have a bunch of people in Jira that don't need the tracker, but I'm paying for them anyway. It's a bit of a downside.

Alternatives Considered

Harvest

Reasons for Choosing Tempo Timesheets

We switched from Asana to Jira. Everhour didn't have an integration at that time.

Switched From

Everhour
Jonas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool in an agile world

Reviewed on 21/10/2019

We've merged two different companies in the last year, with different (and complex) time reporting...

We've merged two different companies in the last year, with different (and complex) time reporting solutions.
Our biggest problems is the company structure we have. It doesn't fully align with Jira's thought of how a project is defined, where in Jira a project is tracking the life cycle of a product and in ERP a project is what a project manger traditionally would define as a project.

Tempo as a tool on it's own is really easy and intuitive to both administer and use. For a simpler (more modern) company structure it would have been a much easier implementation.

Pros

The ease of use for end users, it's very easy to on board new users to have their time reported.

Cons

Our management would like to have a bit more configuration when it comes to the reports, especially utilization to not only take logged time into account, but also include expected time.
Lacking approval on account basis rather than just full timesheet.

Adam
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good product and easy to use, a couple small changes would make it great

Reviewed on 18/10/2019

Overall we were able to go live and start using the timesheets without too much of a problem. We...

Overall we were able to go live and start using the timesheets without too much of a problem. We like it because it is fast and love the ability to download our raw data for reporting.

Pros

The software is pretty intuitive and both fast and easy to get time entered into along with a good ability to download data for different integrations we have from the API.

Cons

Some of the documentation is hard to use and find for the current version of the software. It seems like there is a lot of old or outdated information available.
When searching for issues to enter time against using the issue lookup box the search is fast but terrible. It seems really inconsistent why you get the result you do.

Brian
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tempo = Awesome

Reviewed on 22/10/2019

I'm extremely happy with Tempo Timesheets. Processing time charges before Tempo was extremely time...

I'm extremely happy with Tempo Timesheets. Processing time charges before Tempo was extremely time consuming and painful.

Pros

I like that tempo makes time tracking, and reporting, within Jira extremely, extremely easy.

Cons

I don't like the additional monthly cost - Atlassian should acquire Tempo and offer it inside Jira!

Wes
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Layouts for the Payouts

Reviewed on 28/10/2019

Our employees are required to enter their time daily. Timesheets greatly simplified this process by...

Our employees are required to enter their time daily. Timesheets greatly simplified this process by giving them a weekly view with which to enter multiple tasks much easier.

Pros

Weekly views made entering times against projects a breeze.

Cons

Would be nice to duplicate entries across several days.

David
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 28/10/2019

We are an IT Services company & Tempo Timesheets is the backbone of our time recording & Client...

We are an IT Services company & Tempo Timesheets is the backbone of our time recording & Client Billing - the team finds it easy to use

Pros

Easy to Use - requires minimal training
Allows recording of Worked & Billed hours

Cons

Searching for Issues could be better
Handling of Billed hours could be better
Rates just aren’t useable in our use case

Orazio
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My Tempo Life!

Reviewed on 26/10/2019

This allows us to manage the time of our employees and consultants worldwide and is important to...

This allows us to manage the time of our employees and consultants worldwide and is important to be able to use this data to see where we need help and where we have too much help... I am overall a happy 7 year customer! However we expect Tempo to keep being at the forefront of this technology.

Pros

The software is good and simple and very effective, though the server version is different from the cloud version.

Simple for end users to understand
Good reporting
Most times very fast
Cost efficient
Good customer service
Great technical support
Data is encrypted

Cons

Not allowing users to submit time cards after three weeks
It allowing time Magner’s to be able to approve or reject time cards when viewing a time card after three weeks server version allows this
At Times it’s slow and the page shows tempos homepage yet it’s hosted in the cloud we refresh and it works
At times it takes a while to resolve issues but you always do resolve them

Bryan
Bryan
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Tempo Timesheets

Reviewed on 24/10/2019

Pros

Tempo Timesheets is a great app for time tracking when using Jira. Its ease of integration with Jira is very easy and intuitive to use. Being able to have specific teams with a supervisor for quicker and easier timesheet approvals is key. Along with having the ability to add accounts along with custom worklog attribute fields to help label the work being logged!

Cons

The reporting in Tempo is not bad but it could be better. Unfortunately, all Tempo data can not be pulled to give you a full picture of what your company is logging total work towards with Jira information. Tempo is making efforts in approving this.

Carlos David
Carlos David
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Tempo Timesheets helps you planning and auditing your project duration

Reviewed on 23/10/2019

I've been using Tempo for over 4 years o maybe more. I actually used since I purchased the JIRA...

I've been using Tempo for over 4 years o maybe more. I actually used since I purchased the JIRA Cloud subscription because it is a nice add on.

Pros

Mainly I used integrated with JIRA to measure how much time does it take for the developers to complete the user stories. I also use Timesheet to get the monthly report and from there I manage the billing hours for the developers of our company.

Cons

When you download the report in CSV format, there are some fields that are quite confusing.
For example, the logged duration of a task is presented as decimal value insted of using a time format.

Joel
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Defacto standard for timesheets

Reviewed on 25/10/2019

I needed to track different methods of time tracking. Hourly billable work, project hours, and...

I needed to track different methods of time tracking. Hourly billable work, project hours, and blocks of hours. When evaluating other products, the fullness of the integration and simplicity of implementing new features and reporting was important. The interface front and back is polished. In my opinion, Tempo is and should be the defacto time tracking tool. If you're doing any sort of billable work with Atlassian, it almost doesn't make sense to not have Tempo.

Pros

Out of the box it is simple to use. Simple to start, but has a lot of powerful features that can be added as my organization's needs have grown.

Cons

If there were a simple way to link Jira Service Desk Organizations 1-to-1 with a Tempo Account, it would be even better.

Rinke
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review from an experienced power user

Reviewed on 19/10/2019

As said Tempo Timesheets is a big contributor to our overal eco system in our company. We integrated...

As said Tempo Timesheets is a big contributor to our overal eco system in our company. We integrated it completely in our in-house developed ERP/Finance system. We link it with BI tooling to make the best decisions on our data.

Pros

Tempo Timesheets is the backbone of our company. We use it daily as we need the timesheets to registrate our worklogs and get paid. I like the new reporting style, the API options and the dynamic use of the software.

Cons

We can't configure a safe way for our customers to use Jira without them accessing the worklogs. As this is a big deal for us that our customers are not allowed to see the worklog before we check/manage them this is a big miss for us.

Alternatives Considered

YouTrack

Reasons for Switching to Tempo Timesheets

Best experience.
Svetlana
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 1.0 /10

New look and fell has very bad UX

Reviewed on 18/10/2019

Pros

Adding to Jira missing work reporting capability needed for billing and cost tracking, making work reporting easy.

Cons

With new look and feel reviewing reports became nightmare. Missing expand and collapse, layout is taking too much space, difficult to eye track work description and other data, like hours. We spend now 3 times more time than before to confirm reports and bill clients. We are looking into other options, even moving away from Jira.

Carmen
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Tempo timesheets

Reviewed on 24/10/2019

Good accountability of hours logs for financials purpouse and project management

Good accountability of hours logs for financials purpouse and project management

Pros

The ease to extract various reports, user friendly for logging hours, easy use to edit logs if necessary, access priviledge

Cons

The posibiliti to extract reports filtered by multiple teams

Alternatives Considered

Redmine

Reasons for Choosing Tempo Timesheets

for the integration with JIRA core

Switched From

Redmine

Reasons for Switching to Tempo Timesheets

Adds-on for JIRA suite
Indika
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Tempo is good

Reviewed on 29/10/2019

We had a issue of developers time tracking in proper way which should align with Jira. Tempo was a...

We had a issue of developers time tracking in proper way which should align with Jira. Tempo was a good selection to us.

Pros

Tempo is very easy to use compare to other tool. Its seamless integration with Jira, make our life easier for the project managment.

Cons

Tempo cost if bit higher compare to other altnatives.

Alternatives Considered

Redmine

Switched From

Redmine

Reasons for Switching to Tempo Timesheets

Integration with Jira

Response from Tempo

Hello Indika,

Thank you for taking the time to give us a review. We work hard to make Tempo Timesheets easy to use and we appreciate your positive feedback!

Best,
Sarah from Tempo

Chris
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Looks good and adds ease of use to worklogs. Needs more functionality to stop me looking...

Reviewed on 29/10/2019

Adds ease of use to worklogs in Jira but nothing more. Worklog management not improved with it and...

Adds ease of use to worklogs in Jira but nothing more. Worklog management not improved with it and not sure if it is worth the licence fee.
Looking at alternatives to help with invoicing

Pros

Adds better visibility to work logs. Allows additional data (attributes) to be stored on worklogs.
Better reports

Cons

Bulk processes: Only adds (for periods). No bulk update/deletes/moves.

Guillaume
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great but expensive

Reviewed on 28/10/2019

Tempo in my company is a step before put the time in the financial tool.
Projects managers checked...

Tempo in my company is a step before put the time in the financial tool.
Projects managers checked if time spent in Tempo and in the financial tool are the same.
Without Tempo, checked only in Jira would be too tedious.

Pros

Ergonomics / Nice
Goods features : move time / my work /teams. Overall timesheet is convenient !
Good reports to verify quickly

Cons

Expensive for a tools which is use to see "only" time spent.
- Can't be use for project management to consolidate Estimate/Remaining and spent. We use EazyBI for that.
- Can't verify if a user has 8h each day (for example) if this user work on a project you don't have rights. Perhaps have a line with no details but indicate thats the user spent time on an other project
- Can't use "Submit period" feature when a user works on multiple projetcs with mutiple projects managers. A manager should validate only time spent on his project.

Atakan
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Upgrade notes

Reviewed on 04/11/2019

A month ago we upgraded Jira instance from 7.x to 8.3, and this was also a major upgrade for Tempo...

A month ago we upgraded Jira instance from 7.x to 8.3, and this was also a major upgrade for Tempo too.
Although there are nice features in general, we saw that some features are missing.
the worst thing is that, program managers (who are approver but not member of their teams) have to enter teams, and find people to approve one by one. This is a nightmare for managers who manage more than 10 teams. We need a dashboard or a menü item to list "ALL approvals sent to me"

Pros

Tightly integrated with Jira projects and issues, we can use with shortcuts

Cons

You can get a shock when you make a minor upgrade, so that there may be a major change in this minör version

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Excellent solution for time tracking

Reviewed on 22/10/2019

Overall Tempo has taken away a huge pain point for my team and reduced the rumbles and grumbles...

Overall Tempo has taken away a huge pain point for my team and reduced the rumbles and grumbles about time tracking significantly.

Pros

Everyone hates timesheets! I'm convinced the only way to contend with this necessary evil is to make it as simple and painless as possible, and Tempo Timesheets does just that!

Cons

I'm struggling to find any negatives with this tool as it's been a godsend for helping keep my teams profitable.

Vendel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Tempo Timesheets at our company

Reviewed on 20/10/2019

We are using Tempo in our projects for our customer. It's very important to have a detailed time...

We are using Tempo in our projects for our customer. It's very important to have a detailed time logging possibility. Tempo integrates well into JIRA Cloud but some of the features (e.g. tracking in the browser and not in the mobile app) are not intuitive enough.

Pros

- Good integration into JIRA Cloud.
- Existing mobile

Cons

- Reporting feature is not perfect enough.
- Usage as a user is not intuitive enough (for the first time)

Marc
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The only time tracking solution for JIRA

Reviewed on 21/10/2019

It's a good product and I would really love to see more competition in this space. There is...

It's a good product and I would really love to see more competition in this space. There is virtually no competition and Tempo doesn't have to innovate and further improve the product. In my perception there won't be further innovation unless there is a new player.

Pros

It's tightly integrated with JIRA and it works.

Cons

It just sucks to review 1500 worklogs for the entire team per month without a bulk edit feature. I have requested this many times, but gave up.