--- description: Learn how Bonterra Apricot can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Bonterra Apricot. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bonterra Apricot Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Government Software](/directory/669/public-sector/software) > [Bonterra Apricot](/software/120783/apricot) # Bonterra Apricot Canonical: https://www.getapp.co.uk/software/120783/apricot Page: 1 / 10\ Next: [Next page](https://www.getapp.co.uk/software/120783/apricot?page=2) > Bonterra Case Management is a solution for nonprofit organizations of any size that supports a secure case management database, along with a best practice library with forms and reports, a drag-and-drop form designer, volunteer and donor management tools, plus client tracking, and more. > > Verdict: Rated **4.2/5** by 225 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bonterra Apricot Monitor and manage caseloads in one place so more participants can receive the services they need to succeed. Reduce time spent entering data into separate systems to increase overall data integrity and compatibility across use cases. Control who has access to specific information and functions with the software, ensuring confidentiality and data security. Increase capacity within your organization by synchronizing and managing multiple programs and locations from the same platform. Track outcomes and program effectiveness using robust reporting capabilities with dynamic data representation, configured for your unique purposes. Streamline referrals by referring clients to different programs, services, and providers both in-system and within the community. Feature highlights: - Multi-program management - Mobile compatibility - Form designer - Staff roles and permissions - Referral capabilities - Custom reports and dashboards - Attendance tracking - Rules \& alerts - Participant portal ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 225 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bonterra - **Location**: Washington, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Contact Bonterra for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Administrative Reporting - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Attendance Management - CRM - Calendar Management - Case Management - Case Notes - Client Management - Client Portal - Collaboration Tools - Communication Management - Compliance Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Government Software](https://www.getapp.co.uk/directory/669/public-sector/software) ## Related Categories - [Government Software](https://www.getapp.co.uk/directory/669/public-sector/software) - [Charity Software](https://www.getapp.co.uk/directory/775/nonprofit/software) - [Human Services Software](https://www.getapp.co.uk/directory/1173/human-services/software) - [Mental Health Software](https://www.getapp.co.uk/directory/71/mental-health/software) - [Patient Case Management Software](https://www.getapp.co.uk/directory/815/patient-case-management/software) ## Alternatives 1. [Givebutter](https://www.getapp.co.uk/software/114523/givebutter) — 4.8/5 (871 reviews) 2. [Donorbox](https://www.getapp.co.uk/software/108833/donorbox) — 4.8/5 (624 reviews) 3. [DonorPerfect](https://www.getapp.co.uk/software/91736/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 4. [Zeffy](https://www.getapp.co.uk/software/2046275/zeffy) — 4.8/5 (473 reviews) 5. [Bonterra Network for Good](https://www.getapp.co.uk/software/2035471/network-for-good) — 4.6/5 (936 reviews) ## Reviews ### "Just Switched to Apricot. Love It So Far" — 5.0/5 > **John** | *12 September 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Simple-to-understand form structure. They use a "Folder" concept to help you understand how the data is organized. Easy to link data from one folder to another. The form builder has a lot of simple but powerful features (like automated "Other" fields). The report engine is simple enough for most modestly tech savvy folk. And probably my favorite is the security controls...you can build security sets that inherit from other security sets. Saves a lot of time. > > **Cons**: There's a lot of whitespace that seems unnecessary. Means you might have to scroll a while. Reporting/exporting data is good, but not quite as powerful as some other products. > > Worked on another product for a long long time (which is also very good and powerful). Moved over to Apricot recently, and have been very pleased. It's not quite as powerful as the other product, but it's more user-friendly, and also a lot less expensive. ----- ### "Apricot A User Friendly Tool For Client Management With Room For Growth" — 5.0/5 > **Charmaine** | *17 June 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: "I use Apricot daily as a data input application to manage my clients and track my interactions with them. My clients are surviving family members of homicide victims, so having an efficient and user-friendly system is crucial for ensuring seamless support. One of the features I appreciate most about Apricot is its intuitive design—it allows me to create a client profile in just three simple steps, which streamlines my workflow and helps me focus on providing meaningful assistant. > > **Cons**: I'm not sure if this is an administrative issue however I would like to be able to run my own report to keep up with my data numbers, not just the administrators. I wish to track my own productivity to assure quality performance. > > I would love the ability to generate my own reports to keep better track of my data and analyze trends independently. While this may be an administrative limitation, having more flexibility in reporting would greatly improve efficiency. Overall, my experience with Apricot has been positive, and I would definitely recommend it as a reliable tool for client management. now that I know how to Now that I know how to navigate the product, has been a good experience. ----- ### "Apricot Is Average At Best" — 3.0/5 > **Caro** | *17 June 2025* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: The ease of data entry is one of the main strengths of Apricot; it is user-friendly software for both entering and saving data. > > **Cons**: The software logs you out randomly, causing issues with workflow and data saving, trouble properly loading sections and data in various reports, trouble exporting reports, and difficulty creating reports due to the size of the toolbox (the text is extremely small and does not display full report titles or fields; there is no way to enlarge or modify this). > > My experience is average at best, with a lot of headaches throughout the process. Apricot Support is generally positive though. ----- ### "Ahhh, Apricot" — 5.0/5 > **Melissa** | *17 June 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The household feature so we can link parents and kids. That helps immensely when entering services for the whole family. Good way for new hires to make sure they aren't missing anyone. > > **Cons**: Not sure if this is an internet connectivity issue, but occasionally when enrolling new clients they won't show up for a few hours to a day when searching for them. > > Overall I am satisfied with Apricot, I used this system at a previous job in the same field (DV advocacy) so it was easy to get onboarded at my current job. ----- ### "Apricot review: The good. The bad. The ugly." — 4.0/5 > **BRYAN** | *14 August 2025* | Nonprofit Organization Management | Recommendation rating: 2.0/10 > > **Pros**: Easy to find things. When the system was working you could upload documents and sign off on papers easily. The ability to use your phone, ipad, desktop and laptops atvany time was amazing as well. > > **Cons**: Slow. High volume days the program would stall. Usually on the important days there was an almost guarantee that the website would run slow or not at all. > > There were a lot of great things about apricot. The ease of use and easy to find what you looking for was the best part of website. The ability to talk to someone to help and troubleshoot was very difficult. ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.co.uk/software/120783/apricot?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/120783/apricot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data