Sage 100 Reviews

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345 Reviews for UK Users

- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Huge improvements over earlier Sage products
Reviewed on 31/08/2020
We've been able to greatly improve how our manufacturing processes across various locations are...
We've been able to greatly improve how our manufacturing processes across various locations are reflected in our budgets and accounting practices. It's saved us thousands of hours per year in terms of extracting the data, manipulating it, and putting it back into Sage for final reporting. You can now do that within Sage 100.
Pros
Our organization moved from Sage 50 to Sage 100 and wow, what a difference! We thought Sage was the issue, but really the business had just outgrown the more base version of the software. Sage 100 can fully handle complex costing and processes present in a modern day manufacturing business. It can collect data at various nodes in the process and roll them up for budgeting and forecasting.
Cons
We use a lot of agile software platforms on our sales and ecommerce side of the business, and Sage 100's API catalog doesn't really keep up with what's needed to move quickly in 2020.
Reasons for Choosing Sage 100
The organization had outgrown Sage50 and needed more robust accounting softwareSwitched From
Sage 50cloud AccountingReasons for Switching to Sage 100
We were familiar with Sage and their support team from our previous usage of Sage50.- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 1.0 /10
To many steps to do simple daily process
Reviewed on 16/05/2020
Sage works, support companies and eide bailey sold it to us did not do there due diligence in my...
Sage works, support companies and eide bailey sold it to us did not do there due diligence in my opinion selling us the software we needed that would handle what we do. Integration problems and being told to use a certain card processing that did not work without a bridge with fusion costing us more money and have had it out 4 times in the last week.
Pros
The accounting portion is probably the most complete.
Cons
To me there is several cons we have found after the purchase. My biggest complaint being the amount of time it takes to do simple process. Example: when we have price changes and adjustments to make, it can not be done from a central place. As a dealer that is retail and wholesale both, we have to change retail in one screen, wholesale on another, and finally cost in a completely different location. When you have 30k items this takes 4 times longer than other systems. My other major complaint is dealing with several different companies to get everything you need to support sage for daily operation. We have experienced finger pointing back and forth from the support companies of whose problem it is and nothing gets corrected for months. As I say we are over 2 years from our sign up and it has been a multitude of issues and we are still not complete. Delays on large orders put into fusion portion are a time killer.
Alternatives Considered
Revel SystemsReasons for Choosing Sage 100
Problems with the accountingReasons for Switching to Sage 100
Supposedly it will do way more than we will ever use, if it does I haven't realized it as of yet. FYI I have filled out a survey before after the first year and was contacted once about my issues and no one has ever got back with me and addressed any of the issues. It has went up the chain a few months after and again no response.- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
SAGE Software Review
Reviewed on 24/09/2024
It was ok, but not a fan of it for daily use.
It was ok, but not a fan of it for daily use.
Pros
Not difficult to use, once you got used to it.
Cons
The software would shut down for no reason.
Response from Sage
Thank you, Amy, for your feedback on Sage 100. We're glad you found it easy to use. We apologize for the issues with the software shutting down unexpectedly. Your feedback is valuable, and we're working on improvements to enhance stability and overall user experience. We appreciate your input!
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use
Reviewed on 27/10/2024
It's a good product that meets the basic needs required, although is not very good at integrating
It's a good product that meets the basic needs required, although is not very good at integrating
Pros
straightforward program to use, and does not contain unnecessary features, and covers the basic functions
Cons
not easy to integrate with other products, prices only comparable for medium to large businesses
Response from Sage
Thank you for your review, Isobel! We're glad to hear that you find Sage 100 straightforward and effective for basic functions. We understand your concerns about integration and pricing for smaller businesses. Your feedback is valuable as we strive to improve our product. Thank you for sharing your experience with Sage 100!
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage 100 Review
Reviewed on 15/05/2020
We migrated from QuickBooks Enterprise to Sage 100 in 2015. We have had no regrets on this...
We migrated from QuickBooks Enterprise to Sage 100 in 2015. We have had no regrets on this migration and believe we have much better control of our inventory which drives our financial results.
Pros
Sage 100 has all of the features that our small business needs. We require inventory management with bills of materials and work orders. Sage does an excellent job handling this.
Cons
It is not a case of dislike but more of under optimized. The general ledger system is not fully developed for drill down capability. All of the information is in a relational database but accessing inquiring type information is more cumbersome than it needs to be. We have written Crystal reports to accommodate this need.
Alternatives Considered
Dynamics 365Reasons for Choosing Sage 100
QuickBooks Enterprise was not able to provide the inventory management that we required.Switched From
QuickBooks EnterpriseReasons for Switching to Sage 100
We believed that Sage 100 was an easier migration path for our company compared to Dynamics. We also believed that Sage 100 was easier to use for our user base.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Sage 100 Love Hate Relationship
Reviewed on 07/05/2020
It has been a mixed bag. Having used since Mas 90 4.05. We are "comfortable withe the software...
It has been a mixed bag. Having used since Mas 90 4.05. We are "comfortable withe the software and it does the job for us. Currnetly running Sage 100 2019. Upgraded from 2017 because we had to due to payroll module support.
For a small business this is very expensive software and I often feel that we could do what we need with less expensive software. For what we pay annually to Sage and what we pay every 2 years to a Support company for basically mandatory upgrades, I am not sure we get our moneys worth. This will probably be the last upgrade we do for a Sage product. Will start looking for an alternative, more modern feeling cloud based solution with plans to rollover in 2022 unless something changes with our current platform.
Pros
There are a lot of features that help us run our business
Cons
Many of the features are inconsistent in the implementation. Lack of standardization in reports.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not for us
Reviewed on 07/05/2020
This software is time consuming. You spend more time waiting for items to post, than inputting...
This software is time consuming. You spend more time waiting for items to post, than inputting information.
Pros
The set-up was very easy. The instructions giving was easy to follow. Customer service was very helpful with the questions that we had.
Cons
This software is antiquated. To void a payment, you have to manually void the payment. To make adjustments to a invoice, requires you to research the invoice information such as: invoice #, amount, posting date, GL code and cost code, then manually make the adjustment. In the payroll module, once you post payroll all information is gone. You can not retrieve the information.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payroll Administration/ Data Entry
Reviewed on 26/09/2024
Love to work with it, I spend the whole day inputting information.
Love to work with it, I spend the whole day inputting information.
Pros
Very simple to use, from the first day I started working with it.
Cons
The online help needs to be explaining a little better.
Response from Sage
Thank you, Francisco, for your positive review of Sage 100. We're thrilled to hear that you found it simple to use from day one. We appreciate your feedback on the online help and will work on improving it. Your satisfaction is important to us!
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!
- Industry: Environmental Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use software with a lot of accuracy
Reviewed on 04/03/2024
Financial reporting has been made easy with the software as I am able to generate budgets and...
Financial reporting has been made easy with the software as I am able to generate budgets and financial reports with a lot of flexibility and accuracy. Invoicing is also efficient with the software.
Pros
The software has an impressive capability for managing project costs. It ensures that the cost of a project is well taken care of through proper budgeting and tracking of project expenditure.
Cons
I have nothing that I don't like about the software. Our accounting and financial needs are well taken care of by the software.
Response from Sage
Thank you for your review, Doreen. We're delighted to hear that Sage 100 meets your project management and financial reporting needs with precision and flexibility. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Chemicals
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sage Review
Reviewed on 01/08/2024
Pros
Easy to use for accounting and other functions.
Cons
There could be better ways to track changes.
Response from Sage
Thank you for your review, Jess. We appreciate your feedback on Sage 100 and are continuously working to improve our tracking features for an enhanced user experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sage Review
Reviewed on 10/11/2023
Pros
It is very easy to go back & see when & what I purchased regarding my purchase orders.
Cons
Sometimes it kicks me out & the only way to get back in is to restart my computer.

- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sage 100 is an Intuitive Accounting and Financial Management Tool.
Reviewed on 14/06/2023
Sage 100 compliance management functions are impressive and its and effective project cost...
Sage 100 compliance management functions are impressive and its and effective project cost management platform with nice budgeting capability.
Pros
Through Sage 100 tools is very effective to track project expenses and create clean and accurate financial data reports. The tool also allows easy project financial management and its billing and invoicing capabilities are excellent.
Cons
Easy Accounting tool and nothing for me to dislike or underline as a usability issue. Very functional and powerful.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Accounting Software
Reviewed on 29/10/2023
Pros
Accountability of employees to make correct invoices
Cons
Previously we used Mas 90 and didnt have to wait 5 extra seconds for the functions
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Sage review
Reviewed on 09/12/2023
Pros
Get small businesses to achieve their goals.
Cons
Poor image and aspects of the program compared with others.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The right choice to handle your Product Lifecycle Management.
Reviewed on 08/11/2022
It has so many modules that you can use from Bill of materials on products and components,...
It has so many modules that you can use from Bill of materials on products and components, inventory of the products and components, the billing of customers and suppliers and the management of in process products in the manufacturing phase.
Pros
The way you can manage the bill of material when developing and maintaining products in the manufacturing facility.
Cons
Sometimes it goes very slow when changing from interfaces of different modules.

- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
MAS90 - Windows - Sage 100
Reviewed on 12/04/2019
Custom reports are tricky in that some modules do not "play in the same sandbox" as other modules.
Custom reports are tricky in that some modules do not "play in the same sandbox" as other modules.
Pros
Once you get a sound understanding of the modules, it is fairly easy to sort and find information and to product some reports.
Cons
MAS90 was a pre-Windows software that had limits, but was workable. Then MAS90 was sold and given a facelift to become Sage 100. Sage 100 is basically a format, presentation and color change from MAS90. I used MAS90 25 years ago and learned some of the shortcuts after going to the State of the Art University. When I left the company that used MAS90, within a short time something happened to the business world: Windows. Now 25 years later and after several versions and upgrades of Windows, I am once again working with MAS90 behind the mask of SAGE 100. It is not like revisiting an old friend, but an old motel that are still using the same bedding. The training that I received did help make the reintroduction easier. It is ironic that several times in the search bar of Sage 100 it even refers to "MAS90." None-the-less as noted the Windows rise and dominance came into the mainstream if not becoming the stream of business. The tough thing is that MAS90 did not change with a Windows feel when it was altered into Sage 100. Frankly, it is most frustrating to jump from Outlook, Word, Excel then to Sage 100. Something as easy as hitting "enter" or "tab" in Sage 100 will cause redundancy in keying and wasted time. The answer is simple, the user MUST have a passion for selecting or clicking the left mouse button and consciously shifting their thinking from 2019 back to 1994 when ever they enter the world of Sage 100.
- Industry: Government Administration
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Solid mid-market enterprise accounting system, with quirks
Reviewed on 05/03/2019
Very solid system with a few frustrating quirks. You will need to host any version of Sage 100. ...
Very solid system with a few frustrating quirks. You will need to host any version of Sage 100. Consider a cloud-based software as an alternative (Sage Intacct perhaps, although the price skyrockets compared to Sage 100).
Pros
-very cost-friendly pricing for small or medium sized businesses. this is the biggest selling point for Sage to me - it beats Quickbooks as a more ERP level system but is still very reasonably priced
-solid on standard accounting
-multi-company/location/entity reporting
-import/export works well
-test company option helps new users acclimate
-simple bank reconciliation module
-security and role definitions
-GL reports are very useful to financial experts
Cons
-bank reconciliation doesn't force you to reconcile to the GL cash account. That defeats the purpose of a reconciliation...
-there is almost no customizability to the financial statements. I guarantee you will need to export (Excel) or use a different software (Crystal Reports) to build your monthly financials.
-Sage 100 products are hosted in-house, so in the age of the cloud, you will still need to purchase and support your own server, a pain for a small or medium sized business.
-there are no "drill down" options in financial statements. That ability in Management Reporter was a huge plus in Microsoft Dynamics products.
-Multi-fund reporting cannot be consolidated (unless this is an add on module we didn't purchase)
-There are no reports that show unposted JEs
-AP voids and invoice reversals are a NIGHTMARE. Seriously, my staff lose sleep over trying to never need to void a check in Sage.
-Dashboards are basic. It feels very "old" as a system compared to new cloud-based options.
-No auto reconciliation. I've heard that's a selling point of Xero.
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Medical Director of Finance SAGE 100 Review
Reviewed on 06/12/2022
Pros
Fairly straight forward and easy to use. Can be easily modified to meet the needs of our organization.
Cons
A/P invoicing could be better. Had to go outside SAGE and interface with outside Sage affiliated system to get what we need done.
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A FULLY INTEGRATED SOFTWARE SOLUTION
Reviewed on 07/05/2020
Using Sage 100C has provided more flexibility to the workforce and has increased productivity over...
Using Sage 100C has provided more flexibility to the workforce and has increased productivity over the old VPN solution. With an increase in work from home scenarios, this has proven to be a helpful addition to our software solutions in conducting business.
Pros
The program has many robust features with integrated billing, and having the ability to select batch or live processing allows us to be flexible with each department. The fact that you can modify areas of the software to support your own needs is a big positive in our book. Sage does a great job with reports and extracting data to excel. The fact that it fully integrates through GL makes it very easy to use within the entire organization.
Cons
I would like to see larger fields to capture pertinent information. Additional user-defined fields that can be integrated with report design would be a nice addition. The ability to modify the canned reports and turn them into a custom report would really be helpful.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Software that is easy to customize to fit your exact needs
Reviewed on 07/12/2017
All in all, this is a good product with options for growth as your business needs change.
All in all, this is a good product with options for growth as your business needs change.
Pros
Sage 100 Advanced ERP allows you to create data fields that are unique to your business and have the data flow through the various processes and data files. We have added over 100 fields to our invoicing forms, and the data flows from the sales order to the invoice, to the accounts receivable history. The data entry screens are easily modified to add any custom fields you need. The forms for printing documents are also easily modified via Crystal Reports. We utilize Crystal Reports to perform error checking at the order entry point to alert the order entry and billing clerks if there any issues with the order that needs to be corrected. We check to see if purchase orders are required. If they are, is one on the order? We check to ensure the sales tax code is correct for the shipping address. There are easily a dozen things we check, all utilizing the tools built into Crystal Reports. We have been using this software since the mid-1990's and have upgraded year after year. The upgrades are much easier than they used to be and the features that have been added over the last few years are great additions to the software.
Cons
Some of the processes are more complicated than they need to be. Recording pre-payments on A/R or A/P invoices is a prime example. The process for both should be re-evaluated, and the process should be the same for any pre-payment that needs to be recorded. Some of the module pricing doesn't make any sense. The asset module is way too expensive when compared to other options available.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A Well Travelled Work Horse
Reviewed on 14/05/2019
Its a great product for the small business client looking for audit-compliance, reporting and a...
Its a great product for the small business client looking for audit-compliance, reporting and a trust-worthy product without spending a lot. If mobility is not a huge concern for you and you want to keep your operating costs low, choose Sage 100.
Pros
Sage 100 is very well suited for financial record keeping, distribution management and reporting on these business operations. Functionally, it is very reliable and straight forward to use. It was the first accounting software I ever used in a professional setting and I continue to think in terms of the way items are processed in Sage 100. Because it has been around for decades, there is a substantial amount of knowledge available to new users by way of Sage City and the number of consultants available for support is also a huge asset. The subscription pricing makes it very simple to purchase and include as an operating cost for the lifetime of the business and there are great integrations available in the channel.
Cons
I wish there was a mobile app that gave access to the approval functions and other areas of the product that would be convenient when traveling away from the office - or even just working remotely. Remote accessing a server is very inconvenient and there are so many browser-based systems in business already. Sage 100 feels behind the times without this functionality.
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I don't have cloud just Sage 100
Reviewed on 07/05/2020
I don't have Sage 100 cloud?
I don't have Sage 100 cloud?
Pros
The support people were excellent to work with and made our transition in 2012 as easy as a new installation could ever get. I also like that all the areas are similar, so if you know Order Entry you can translate that knowledge to say Purchasing.
Cons
When i go to create custom reports there are databases with the last three letters WRK. It would be great to have access to those databases; i realize they are a combination of existing databases but they have everything i usually need for a custom report.
The bug in the current software update where you can't close the ship-to-address box in the right corner is annoying.

- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sage 100
Reviewed on 07/05/2020
Over all we are very happy with the software and support received.
Over all we are very happy with the software and support received.
Pros
We use Sage100 for AR, AP, invoicing, inventory and month end reporting. The software is rather easy to use and can be customize for your business needs.It is very easy to train someone to use SAGE 100. Another feature I like is that I can pull reports out into excel. Also the support given from the SAGE staff is high quality.
Good software and support overall.
Cons
The only con to this software is, it is slow at times.

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Software is good, but the cloud is not
Reviewed on 06/03/2019
Pros
They have all the data and functionality we need, the reports are good, the speed of access is decent.
Cons
It is cloud based and we have to pay them every single day for the rest of our lives. We want to have our data local and this does not let us do it. Also, they are not updating the software with any new real features. They are treating it like they treated ACT, like a cash cow. No real improvments, just more money and less support.
- Industry: Apparel & Fashion
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Moderately ok ERP
Reviewed on 07/05/2020
Having been administrators for multiple ERP systems, I found Sage 100cloud to be an entry-level ERP...
Having been administrators for multiple ERP systems, I found Sage 100cloud to be an entry-level ERP system with limited functionality for a company our size. It might have been ok when they first started with this ERP system, but the technology was too old compared to other systems and common sense functionality was not applied (for example, to change a bin location in inventory, a warehouse person would have to access the inventory maintenance screen whereby they could change costs or pricing or more; bin location changes should occur as a transaction record outside of the inventory maintenance screen).
Pros
Sage100c was relatively intuitive to use.
Cons
Data integrity was an issue. Our VAR was excellent but even when they couldn't assist and I had to contact Sage direct for assistance, even they struggled to resolve the data issue (in one case it had to do with correcting average costs on an item held in multiple warehouses).