
Overall rating
Filter by
Company size
Time used
290 Reviews for UK Users

- Industry: Higher Education
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super simple and great visual results
Reviewed on 28/06/2018
Pros
I have 2 websites (professional and personal ones), both of them paid, and I think it's super quick to use and build the website, while the visual result is super good and looks quite modern.
In addition, the customer support is super fast, probably their best part.
Cons
The same thing that makes it great, which is the huge amount of templates, it's also its main problem. If you wanna do something that is not in those templates, you simply can't. It's not a big issue, but annoying sometimes for basic functionalities that they don't have (e.g. justified alignment in the text...)
Response from SITE123
Hi Gines,
Thanks so much for the review! I really appreciate it.
Please know that we are adding more functionalities all the time, and any feedback you can give we will happily forward to our developers. Justified alignment is one of the things we hope to add soon along with other features, and remember that all of the templates we made were built with our own system. All it takes is a little time and you can build sites completely of your own design!
If you have other questions, please don't hesitate to contact our 24/7 chat support! Thanks!
-Derek
SITE123 Support
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Website Builder I Have Ever Used
Reviewed on 13/05/2023
I am very happy to be using SITE123. I think I made the great decision to choose SITE123 to create...
I am very happy to be using SITE123. I think I made the great decision to choose SITE123 to create a website and started my online business.
Pros
Very beginner-friendly and very easy to use. Packed with great e-commerce features. Packed with excellent page types. Great blogging features. Very cost-effective. Great customer service.
Cons
Honestly I love everything about SITE123. I have used many website builders, including Squarespace and Wix. Site123 is the best website builder I have ever used.
Alternatives Considered
WordPressReasons for Choosing SITE123
For so many reasons. Very limited website builder. Limited e-commerce features. Limited page types. Bad customer service. Price.Switched From
SquarespaceReasons for Switching to SITE123
I wanted simplicity but at the same time great design features. I believe SITE123 has everything I dreamed about creating my website and my business.- Industry: Fine Art
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Platform letting me down
Reviewed on 15/11/2022
Potential is there but I feel it is getting left behind
Potential is there but I feel it is getting left behind
Pros
Back office is quite easy to navigate and all features easy to change - until something goes wrong
Cons
Integration to be able to sell products. I have suffered from glitches in both inventory management (over sold tickets to a workshop which became a disaster, but more frustratingly over TWO different providers my customers have been unable to purchase items and tickets due to errors accepting payment
Reasons for Switching to SITE123
I was convinced by my web designer- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A solid web solution for most businesses
Reviewed on 16/08/2023
First contact with the builder is very positive. Anyone can get going and set up a decent fully...
First contact with the builder is very positive. Anyone can get going and set up a decent fully working homepage. System offers almost everything straight "out of the box" a business needs to compete in any market. The simple but limited "building blocks" makes it easy to add information. Some settings can be a bit fiddly to use, as it's not really WYSIIWYG, but more of a back end setting. Once mastered though, any implementation of information is easy archived. Compared to f.i. WordPress, Site123 is much more intuitive and simple to set up and update. There are more competitive online web builders on the market today that offers better design features and even some that are more easy to use. But the selling point of Site123 is the coverage of built in solutions that only very few other builders are able to match. For small to medium sized businesses in the BtB market, I would recommend Site123 anytime. In the BtC market Site123 may fall short of being flexible enough to compete visually.
Pros
Site123 is an intuitive web builder with lots of high end solutions built in. It's a solid solution for most businesses, probably best aimed at inhouse users with no or limited design skills. The system offers everything from mail sign up, site search, multiple languages and even email marketing to name a few competitive" must have tools", and that straight out of the box. Support is one of the absolutely best in business, with 24/7 support
Cons
The system can be a bit visually limited, which can be particularly frustrating for designers designing for customers. Layout system lacks the flexibility that can differentiate a webpage from other sites in a competitive market. This on the other hand is also the strength of the builder, as none-designers safely can design something that is working just fine for their customers, just lacking that special touch.
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My honest review
Reviewed on 19/07/2023
Amazing, this is the only site I trust
Amazing, this is the only site I trust
Pros
The overall quality of the site is very good. I'm impressed
Cons
Templates are beautiful but we need more options
Alternatives Considered
WixReasons for Switching to SITE123
The quality is unmatch plus the help section is bigger then any platform. They are much quicker to respond to your problem- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very good product
Reviewed on 23/08/2022
This application has been very good for me. I highly recommend it. I would like to see some...
This application has been very good for me. I highly recommend it. I would like to see some improvements. I really need a customer sign-in option to retrieve their data (not a site password protection).
Pros
Quick, out of the box site builder without needing any coding experience. Plenty of template options for a simple to slightly more robust website. Very good built-in application plug-ins.
Cons
Some templates are too inflexible (font size and placement). Some elements do not allow full formatting (adding links). Limited ability to more images around.
- Industry: Education Management
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Overview
Reviewed on 04/08/2023
Thankful & satisfied overall.Whereas some particulars require step- by- step overview and correction...
Thankful & satisfied overall.Whereas some particulars require step- by- step overview and correction.
Pros
It's easiness in practical applicability terms.Almost entire absence of any financial burden, that is important ✌ to socially- vulnerable population groups representatives.p.s. according to Russian law, I have a third group of disability
Cons
Any standardized " imposal(s)" of the rules and requirements...
- Industry: Photography
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 1.0 /10
Still not working
Reviewed on 09/08/2023
Pros
I haven't been able to to use it yet I thought I published it but it still needs to be varified.
Cons
Needs to be verified after being built. I'm still unable to access my site.
- Industry: Graphic Design
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
good job
Reviewed on 03/10/2023
Pros
Advanced insurance and convenience are very high-end services
Cons
It is not easy for her to create multiple pages
- Industry: Insurance
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
service
Reviewed on 10/10/2023
Pros
ease for use and i think your team support is good
Cons
price for upgrade ,pls consider to many choice for upgrade plan.
- Industry: Logistics & Supply Chain
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hosting and More
Reviewed on 09/06/2023
Overall I am very happy with Site123 and would recommend anyone to use them.
Overall I am very happy with Site123 and would recommend anyone to use them.
Pros
I was so pleased to see how easy it was to create my site with site123. Editing was simple and publishing a breeze. The help section is amazingly good.
Cons
I found transferring my domain from my old hosts to Site123 a pain to be honest and having to pay upfront for the hosting package was a pain. A monthly payment would be a better option.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
How i found working with Site123
Reviewed on 04/04/2023
Great experience so far. our church is trying to keep the website simple but have the information...
Great experience so far. our church is trying to keep the website simple but have the information required.
Pros
It is easy to use. templates are a great help. online help is excellent.
Cons
Being a church that likes to put the service on the website 100mb just is not enough and compression detreats from the video.Could do with more templates for religious organizations and not just shopping.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mobile Savvy; Just Add Content
Reviewed on 22/08/2016
I have been using a WYSIWYG Flash-based website builder for the past several years for my business...
I have been using a WYSIWYG Flash-based website builder for the past several years for my business website. While it was sufficient for the time, I was faced with having to migrate it to HTML 5 and basically do a complete reconstruction or just start from scratch.
I decided to look around and see what was available that really focused on mobile friendly architecture, so-called "adaptive design." I already knew from my analytics that mobile devices were the fastest growing segment of my viewers, with tablets close behind. So that was a high priority.
I ran across Site123 and started playing with it. In a just over three hours, I had completely built a mobile friendly site by taking the content from my old size and dropping it in. Site123 has got to have one of the most gentle learning curves imaginable. Controls are very intuitive, as you format text, images, presentation, etc. Changes are saved automatically so no "Oh crap!" moments as you realize you've forgotten to save a long session and wind up losing it and starting over.
I had some special needs as far as list requirements, too, and found that some of their built-in tools could be retooled for other uses. Tables worked great and the desktop/tablet/mobile simulator gives a reasonably accurate accounting of how your site will work on those devices.
I was working on a desktop and going to my Android phone to check the results as I published them. It was an extremely efficient and no-pain experience to take a site I was dreading to update and have fun doing it in one morning. Very impressed with Site123 for my needs.
Pros
Extremely intuitive. I didn't even bother to read anything more than the tool tips and template descriptions and had zero issues with the build.
As I was building it in the Free service offer, I didn't have to worry about credit cards being charged only to discover I hated the app. Even in the Free version, the Site123 floating credit at the bottom of the window is non-intrusive and quite bearable. They seem to have leaned toward a customer-centric approach that doesn't bludgeon you into an upsell. I liked that.
For a small business or service, personal site, NFP or similar low-moderate information needs, this seems to be a very viable package to consider. You can point your domain name to your Site123 provided URL and be in business in no time. At $8 a month (yearly plan) for hosting, costs are in line with most similar services.
I have found that over the past years, my customers are gravitating toward very convenient, user friendly ways to reach me and really don't bother with a lot of the detail that I felt needed to be in a desktop-level site. Being able to offer a very modern, attractive and fully mobile compliant site seems to be more effective in getting eyes on me and making sales. Site123 does a very nice job in that department. I am in the process of switching my plan over to Site123 and away from my old provider.
Cons
I wouldn't want to try to do a very robust catalog or sales site from what I could tell, but I wasn't looking in that direction and maybe missed some features that make that choice more accessible.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I visited the website to play around but I ended up liking it so much
Reviewed on 14/02/2018
It's really depending on what you want, we as a team go the best experience we could get. There is...
It's really depending on what you want, we as a team go the best experience we could get. There is support so they are always there to give you tips or you can tell them what you want to do and they will guide you to do it.
Some of them even step by step, like really step by step.
If you try the platform and you don't know what you want to do, then do not do it at all.
Be sure for what you want and most of all, be sure that what you want to do in doable in general. There were things I wanted to do but they are not really possible to be done.
Pros
Let's start with the fact that I was previously using a code only platform and I really wanted to make a professional website for my team and get it live to attract new visitors. It's basically what I was looking for in a website builder. I have tried multiple online but SITE123 gave me the freedom to take my team on the web and get it live with our domain name.
It's a very easy to use platform and they offer many applications to use and index your website to Google and other search engines which what I really needed.
Because of this website we were able to increase awareness as I have seen the difference with the hosting I had, the servers response time is 5x times faster than the Shared Hosting plan I had with another website.
Very powerful platform I would say, and it really got my message out.
Cons
I would appreciate if they had sidebars like WordPress themes but for now I was able to make what I wanted.
I might not be able to add my own HTML to the platform for some specific apps I wanted but I was able to find something at least similar to their app market, it did the job (not the one I wanted) but if you try to find there is always a way to get things done even when you are limited to the option they offer.
I was expecting to use more the custom Iframe but it turned out the Application integration were more useful than any other features offered.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
good product
Reviewed on 14/06/2023
n/a
n/a
Pros
EASY AS 123. No learning curve and can put a simple, functioning website together in less than an hour
Cons
Geared entirely towards business and not considering small non-profits
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Got it Done with Ease Looks Great
Reviewed on 24/12/2022
Site123 delivered for me! I was about to give up the search, having tried the others. This is the...
Site123 delivered for me! I was about to give up the search, having tried the others. This is the easiest site builder to understand by far, and it automatically built in functions that made me look great that I didn’t even know were there! You don’t need the WordPress learning curve, you just follow the prompts. Two functions set “Site123" apart and above the others. When they say your basic site is free they mean it! Of course they need you to upgrade to stay in business, and you should, but if you’re building a site to show off a friend’s hobby as I was, your “basic" site is there until you upgrade. You don’t come back in 24 hours and find your “free” site blocked till you pay up. The best part is your support group feels like your team! They are there 24/7 and they stick with you till what you need help with has been achieved. My advice? If you’re building a site look no further, this one does what you came to get done and makes you proud.
Pros
Fast and easy to use with an excellent looking result and the best support out there.
Cons
The ten featured images could not be selected. Whatever you upload last boots what's already there. I really need to control the first images visitors see or they won't stay for the rest.
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I dont know I was asked to review I am just following the lead :)
Reviewed on 08/06/2023
I love site123 cos its easy and quick to use and I recommend it all the time.
I love site123 cos its easy and quick to use and I recommend it all the time.
Pros
The quality the feel and design IS AMAIZING
Cons
but I still think you should bring more tamplate because everything is the same and there is not much munipulation you can do make it and move it around as yyou please everthing is standard but its so expensive I suggest there should be reseller accounts if there was I think you could attract more clients because I literaly just ad 6% extra for profit to just lay it out and design
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, for a reasonable price!
Reviewed on 01/12/2022
Great, easy, satisfying, the price is always the main factor for choosing and you offer the best...
Great, easy, satisfying, the price is always the main factor for choosing and you offer the best one for now :)
Pros
Building a site for a small business is always demanding and not on the top of priorities for us managers. But nowadays you don`t have much of a choice if you want to look and be professional. That`s why you need a web builder with friendly interface, 2-minute respond online support 24/7, competitive price options when you upgrade your plan, which is always necessary and easy setting up hosting and domain. That`s why I chose site123, instead of their 3-main competitors.
Cons
At first glance I do not see a lot of free plugins, and some of the ones available are old dated. Of course using custom code is always best and till now it integrates to my project with no problems and crashes. For Ex. I need comparison picture slider which I will get from 3-th party, it would be great if such is integrated in the plugins and custom code section. Another thing is the parallax option which would be great to work with multi pictures on the first page.
- Industry: Human Resources
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love the personalized chat help
Reviewed on 09/10/2022
Overall, pretty good. Easier than others I tried.
Overall, pretty good. Easier than others I tried.
Pros
I am not techy at all but need my website. The chat feature is the reason I chose this software. They are very helpful and timely when I need it at all hours.
Cons
It is very difficult to cut and paste a long form article with pictures I write from LinkedIn onto this platform. This should be easier I think.
Reasons for Switching to SITE123
chat feature for help- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient and User-Friendly Website Building Experience with SITE123
Reviewed on 21/08/2023
Pros
I was highly impressed by how user-friendly SITE123 is for creating websites. The intuitive interface made it easy for me to design and customize my company's website without any prior coding knowledge. The range of templates available is impressive and allowed me to select a design that perfectly matched my business's identity. The seamless integration of essential features, like contact forms and galleries, enhanced the functionality of my site.The ability to customize templates and sections as per my preferences was one of the most impactful features for me. The drag-and-drop functionality made the entire process of designing the website hassle-free. The built-in tools for SEO optimization and mobile responsiveness are great additions that ensure a professional look across all devices. Integrating my existing branding elements into the website was a breeze, making the transition seamless.
Cons
While SITE123 offers a wide range of customization options, there were a few instances where I wished for even more advanced design possibilities. It would be great if the platform could provide slightly more flexibility in terms of design elements and font choices.
- Industry: Design
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Lady J Design Corner
Reviewed on 14/03/2023
It was my first time using any hosting website ever. Setting up my website was fast and very easy....
It was my first time using any hosting website ever. Setting up my website was fast and very easy. I could edit my website whenever I wanted without any limitation. I also received mails with tips on how to better my website and the support is good.
Pros
The templates and that I could edit my website as much as I wanted too.
Cons
Maybe you can add a way for customers/clients to add a review on website....
- Industry: Textiles
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Site 123
Reviewed on 12/03/2023
I have two sites and we are very happy. I definitely recommend it wholeheartedly
I have two sites and we are very happy. I definitely recommend it wholeheartedly
Pros
it is easy to use and with many possibilities
Cons
the delay by the technical department in solving some important issues
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Feedback
Reviewed on 14/03/2023
I was at another website builder provider and they were more expensive, less helpful, website...
I was at another website builder provider and they were more expensive, less helpful, website builder was not very user friendly.
Pros
Easy, self explanetory and amazing templates
Cons
A "Booking button" on the top tab of a accommodation website would be awesome!
- Industry: Motion Pictures & Film
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best CS!
Reviewed on 07/06/2023
Incredible!
Incredible!
Pros
Easy to use! Best Customer Service! Professional Appearance!
Cons
Wish they had an upgraded agenda feature
- Industry: Automotive
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best web builder program and techs there are
Reviewed on 22/08/2018
I had a web site for over 15 years, used the old Front Page, and when it bwecame unworkable, was...
I had a web site for over 15 years, used the old Front Page, and when it bwecame unworkable, was told to go to Word Press, also completely confusing. I am not a web page designer. I came to site 123 with real apprehension, I knew NOTHING about building a web site, save for the one page black and white one from before. At first, I got upset, didn't understand how it all worked, but, the techs wouldn't let me quit, they prodded and prompted me forward at every facet of building the site, and I LEARNED as we went forth. Once I got over being frustrated, and with the tech's fantastic help, I built a really nice new website, and every time I wanted to update, change, whatever, they were there to help along the way. They never gave up on ME, never quit, and I KNOW they will all be there if I need them. I can now manage my website, having built it, and have the fine techs to help if I need them. This is the BEST web experience I have ever had.
Pros
They care about YOU and your website, they are extremely helpful.
Cons
NOTHING, best web experience I have ever had.