GEM-CAR Reviews

GEM-CAR is a game-changer for automotive shop management. From seamless inventory tracking and customer management to efficient appointment scheduling, it's a comprehensive solution that's boosted my business's efficiency and customer satisfaction. Highly recommended!

GEM-CAR has transformed the shop's management. Its user-friendly interface and comprehensive features streamline operations impressively. Though occasional updates could be smoother, they reflect the team's dedication to improvement. Overall, an invaluable tool for any auto business.

This software allows me to make an electronic turn in my business through inspections on the tablet, SMS, archiving photos and electronic signature.

I wish I could send photos or videos via SMS. Also, I would like to be able to link more than one code to another code to better automate and increase the speed of use.

Potential it offered on initial purchase but difficulty of use and bugs was not what was expected

Arcaic and hard to use old technology/ may have changed since I last used.

I have been using Gemcar for 2 years and waited to see how it would preform before writing a review. The software is one of the best investments that I have made. Aside from being easy to use, very versatile and very stable it actually generates money. Gemcar allows you to streamline your workflow and increase your revenue. The software is always being updated with improvements based on feedback from its users.

The only feature that could be improved is the online FAQ module. It is difficult to find “how to”information online but this really isn’t a problem because the live support is very fast and efficient.

No bug, dynamic team, many features easy to use. This software provide a very nice cashflow profitability with some feature like the punch module, the price matrix module and the recall module. Just those three modules make me happy to own and manage my three business place.

Nothing ! 8 years ago the system was bugging a little bit, but with the developer and programming team they implement update the software often and today the software are really stable end functionnal.

We are using Gem-Car for only a month, so we are still getting use to it but we changed system because we knew it offers a lot more than the other software. We love the statistics we can do with all of the reports, it's really useful to increase our sales. The systeme is also really easy to use.

There is nothing that we dislike, but the only thing they could improve is one part of customer service. When we call because we have a question, I would rather wait on the line instead of leaving a message. But when we leave a message, they return the call really quickly.

The new version has an amazing design, and I can access it from anywhere, on my phone or tablet!

There is not much to say about cons, when I find something that is annoying, I write to the support team and they fix it quickly.

Flexible and versatile always on the cutting edge. Very creative vision on the industrie. Good software support with round the clock service

Good features that sometimes take a wile to be implemented . Couple of weeks after there reveal. New features are sometimes unstable

Simplicity
It’s very easy to learn
Lots of information to handle

I did not find any bad thing in it as every software need constant improvement this one is more than a shop needs

the simplicity of the software and the easy of use.

the time you have to put the learn all the function, but is the same thing with other software

GEM-CAR offer great features to increase your sells, measure performance and structure your procedure.

Customer support.
Training.
Features and functions.
Easy updates.

Ease of use. Very intuitive and easy to learn. You don't need to be a tech savvy person to master the software.

I am not sure if there is anything significant enough to mention.

Ease of use great support system customer service is always available.

No sure where to find some back ground reports. I dont use the system to fullest.

Nice organized, easy to use,nice staff, fully support

None untill now, hope not in the future.

From the start, they were able to capture all our customers and history and transfer over to GEM-CAR. Training including shop coaching technics as well. Very easy to use and enjoy filling my shop thanks to automatic preventative service reminders to my customers.

None really!