The Magazine Manager Reviews
The Magazine Manager
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330 Reviews for UK Users
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Magman
Reviewed on 05/11/2020
We have had a great experience with The Magazine Manager..and its always improving and offering us...
We have had a great experience with The Magazine Manager..and its always improving and offering us newer and better options to conduct our business.
Pros
Wonderful system that seamlessly pulls all aspects of a growing business in one complete package. From sales to creative to customer to billing-this system is pulls it all together. I especially appreciate the emphasis on inter-department communications options. I am amazed the ease of adding new product lines to the system. The phone app has been wonderful for the account reps as well.
Cons
I believe the integration of this system was fairly smooth. There was a bit of a learning curve on both sides but the exceptional customer service portion of Magman is second to none.
Response from Mirabel Technologies
Thank you for the great review, Margi! We appreciate you.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Full Service program for management of operations
Reviewed on 01/11/2024
Extremely positive. Customer service has been great with assisting on training issues
Extremely positive. Customer service has been great with assisting on training issues
Pros
The integration with all the different options when utilized. Ease of transferring data to the accounting program. Quick response when issues arise where assistance is needed.
Cons
Inability to customize reports "on the fly".
Response from Mirabel Technologies
Thanks for the great review, Karen. We appreciate you!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
The Good, Bad & the Ugly
Reviewed on 09/08/2020
I find it much more difficult that my previous database to work with when it comes to cancelling...
I find it much more difficult that my previous database to work with when it comes to cancelling converted proposals.
Pros
The positive using this software is it is easy to see Accounts payable send invoices if needed.
Cons
It is not user friendly.
I find this software very difficult and cumbersome to manipulate.
Response from Mirabel Technologies
Thanks for your review, Linda. We appreciate your feedback about the user experience on our software. We will forward your comments to our development team to better The Magazine Manager.
- Industry: Publishing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for Publishing
Reviewed on 26/04/2024
My overall experience with Magazine Manger has been great! I thought it would be a difficult...
My overall experience with Magazine Manger has been great! I thought it would be a difficult transition coming from the Salesforce platform, but it was easy and the customer support is extremely helpful. Also, Magazine Manager is constantly updating and improving.
Pros
Easy to use and navigate basic functions for new users. Offers different reporting that is valuable to measure growth. Electronic Signature is another great feature for easy signing and the agreement is pulled right into client account.
Cons
It's not perfect.
There are a lot reporting options and sometimes it can be too many options. I'd like a feature that automatically pulls my numbers without having to choose so many filters.
Response from Mirabel Technologies
Thanks for the awesome review, Amanda! We appreciate you! Regarding your comment about the various reporting options, all of our modular reports (like Sales, Production, and Proposals/Opportunities) have the ability to save your searches for frequently run reports and customize the report view to display the specific data fields that you'd like to help save you time. Should you have any questions on how to set this up, your software consultant would be more than happy to review this with you.
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All's well for this newbie
Reviewed on 23/10/2024
Everything has been great. [sensitive content hidden] is absolutely fantastic to work with.
The IT...
Everything has been great. [sensitive content hidden] is absolutely fantastic to work with.
The IT Team was a little hard to deal with.
Pros
The ease of use. It is very user friendly.
Cons
There's so many different way to pull reports. When you are new to the system it gets very over whelming.
Response from Mirabel Technologies
Thanks for the great review, Emily. We appreciate you!
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We like Magazine Manager!
Reviewed on 02/08/2024
I like it, my production team likes it, most of my sales staff likes it. The support and training...
I like it, my production team likes it, most of my sales staff likes it. The support and training are GREAT.
Pros
that it is easy to learn and easy for various members of our staff- sales, marketing, production, management, to interact with it.
Cons
It changes frequently and people have to get up to speed on how to file things. My sales staff says it's hard to generate mass emails from it, so one of them is using another email platform. Not sure I agree with this.
Response from Mirabel Technologies
Thank you for the great review, Jamie! We appreciate you!
- Industry: Publishing
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Advertising Sales CRM review
Reviewed on 14/06/2024
Overall, it was easy to start using, and I keep attending the training seminars which help me add...
Overall, it was easy to start using, and I keep attending the training seminars which help me add more of it's features to use. I know I'm just scratching the surface, having only used MM for 5 months.
Pros
It gives one database management center, easy to schedule activities and differentiate type of activities; can rate level of prospects. Like the ability to write notes and am eager to use the new AI feature to summarize the notes from prospects & customers.
Cons
Reports can be complicated to set up. If I schedule an activity that changes, it's hard to adjust it. Have to clear out the inbox even when a task has been marked completed.
Response from Mirabel Technologies
Thanks for the awesome review, Sue. We appreciate you!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great customer service!
Reviewed on 02/08/2024
The team at Magazine Manager has been amazing, especially Susan! She has spent numerous hours with...
The team at Magazine Manager has been amazing, especially Susan! She has spent numerous hours with our team making sure we are understanding new features and new processes, utilizing Magazine Manager best for our needs and answering so many questions. I appreciate the team so much!
Pros
I like how so many aspects of a business can live in Magazine Manager. It makes it easier to streamline and track client activity across multiple departments. All of the new updates have only improved this.
Cons
There is so much that it can take a little while to learn everything but ultimately that is a good thing!
Response from Mirabel Technologies
Thank you for the glowing review, Mallory! We appreciate you!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Magazine Manager Review
Reviewed on 17/09/2024
Very positive! the reports, sales reports, Prod Mod proposal templates and converting proposals to...
Very positive! the reports, sales reports, Prod Mod proposal templates and converting proposals to contracts. It saves so much time.
Pros
The ease with which it makes our job as marketers much easier with the new updates
Cons
There isn't really anything I don't like least about the Magazine Manager. It's just setting time aside to learn everything that it does for us.
Response from Mirabel Technologies
Thank you for the amazing review, Kevin! We appreciate you!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
It’s amazing
Reviewed on 01/11/2024
Pros
The software is user-friendly and highly flexible, allowing seamless use across a variety of devices.
Cons
Can’t think of and issue worth mentioning
Response from Mirabel Technologies
Thank you for the awesome review, Daniel! We appreciate you!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Never worked on a database until I was introduced to Magazine Manager, ease of use A PLUS!
Reviewed on 24/10/2023
Pros
Ease of use, keeps me organized and efficient!
Cons
The only con is when magazine manager is down. In the three years I've used it, magazine manager was down two times. Both times it was back up and running rather quickly.
Response from Mirabel Technologies
Thanks for the awesome review, Renee! We appreciate you!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Powerful Publishing Software
Reviewed on 26/04/2024
Pros
Ease of use and very intuitive. Customer support is amazing.
Cons
There is nothing in particular that I dislike about Magazine Manager. The product software is constantly updated and improved. When I have needed a new report for some kind of analysis, the customer support team has assisted in a timely fashion.
Response from Mirabel Technologies
Thank you for the great review, Kieran! We appreciate you!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Magazine Manager is a Great CRM
Reviewed on 19/01/2024
Great system. Talked with others who struggle with their CRM and if there are issues, someone is...
Great system. Talked with others who struggle with their CRM and if there are issues, someone is always there to help you through it. Great IT support!
Pros
Ease of working in the system. Reports are readily available and easy to download. Invoicing and receivables are easy to complete and track in the system.
Cons
Initial set up of products was a bit confusing, but after you do a few it is pretty easy.
Response from Mirabel Technologies
Thanks for the amazing review, Deb! We appreciate you!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A one-stop marketing and CRM account management system
Reviewed on 20/10/2023
We are marketing our publication products to our CRM base, and are able to create automated...
We are marketing our publication products to our CRM base, and are able to create automated workflows to save time. Not only for advertising, but also to manage our subscriptions. Marketing manger has been extremely effective. Their Customer service and training is also wonderful with a daily live chat feature too.
Pros
The customer service is the best I have experienced. Magazine has may features that allow you to operate your business all from within one system
Cons
Some features are missing, specifically on the production alerts. However, Magazine Manager is extremely responsive to feature requests, and my hope is that these features will be added in the future.
Response from Mirabel Technologies
Thanks for the great review, Tara! We appreciate you!
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
sales Team neccesity
Reviewed on 18/12/2023
staff is always helpful and responsive to our needs
staff is always helpful and responsive to our needs
Pros
You can monitor activity with out needing to have sales reports.
Cons
Finding the right reports for forecasting and the dashboards do not work for me
Response from Mirabel Technologies
Thanks for the great review, Diane. We appreciate you!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great comprehensive solution
Reviewed on 03/04/2024
Pros
Ability to serve our complete needs throughout our entire business lifecycle.
Cons
Ease of setup and user experience could be improved.
Response from Mirabel Technologies
Thanks for the great review, Solar. We appreciate you!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for our industry
Reviewed on 13/10/2023
Ease of use, constant updates, and available customer service is all top notch.
Ease of use, constant updates, and available customer service is all top notch.
Pros
Everything is simplified and easy to use.
Cons
If I had to complain about anything it would be the lack of being able to find accounts by location in the app.
Response from Mirabel Technologies
Thank you for the great review, Bryan! We appreciate you! We've added your request to search accounts by location within the app to our development wish list.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Magazine Manager is Awesome!
Reviewed on 17/06/2024
I use Magazine Manager in my everyday tasks to properly manage traffic.
I use Magazine Manager in my everyday tasks to properly manage traffic.
Pros
The capability to access notes from sale reps to communicate client needs to other marketing teams.
Cons
A few components of the interphase seem a bit dated (i.e- the inbox)
Response from Mirabel Technologies
Thank you for the awesome review, Joseph. We appreciate you!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Magazine Manager: The Ultimate Publishing Powerhouse
Reviewed on 13/10/2023
Pros
Magazine Manager is a fantastic publishing solution that offers a user-friendly interface, comprehensive management tools, efficient ad management, subscription handling, robust analytics, and excellent customer support. With regular updates and adaptability to industry trends, Magazine Manager stands out as a must-have tool for anyone in the publishing world.
Cons
Would love a clean report that just shows all receipts received for a time period.
Response from Mirabel Technologies
Thank you for the great review, Mary! We appreciate you! Regarding your request for a report to show all receipts - the Transaction Report (under your Accounts Receivable Reports tab) allows you to see all money invoiced and received during a time period of your choosing, and you can even filter by Company, Business Unit, and Product. If you have any other questions, feel free to reach out to your software consultant. They'd be more than happy to assist!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Maqazine Manager Reviews
Reviewed on 01/03/2024
I lik it but wish it provided more like Media Radar does.
I lik it but wish it provided more like Media Radar does.
Pros
Training, webinars and easy to connect with help. Like the webinars, most recent [sensitive content hidden]
Cons
When your use to another program (ie: Media Radar) you can see spending habits, what products they are buying and the creative, and you have contact or decision maker or agency at your fingertips.
Response from Mirabel Technologies
Thanks for the great review, Julie. We appreciate you!
- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Essential for magazine ad sales
Reviewed on 10/05/2024
Fantastic program and I love it! I have used many crm program but this one is specifically designed...
Fantastic program and I love it! I have used many crm program but this one is specifically designed for magazine and it makes it easier to track and plan ahead for many years.
Pros
The ability to create proposals and track opportunities linked to companies and individuals from the company
Cons
Not being able to enter a contract on the mobile app
Response from Mirabel Technologies
Thanks for the amazing review, Denise. We appreciate you!
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Publishing with Magazine Manager
Reviewed on 19/05/2023
Magazine Manager is successfully used by our teams to manage several different publications. We...
Magazine Manager is successfully used by our teams to manage several different publications. We have modified features to suit our needs and there are many we don't use. The support has always been fast and helpful.
Pros
The Digital Studio and Production Module are used daily by our team to track the status of each order in our system from entry to production. The module searches are easy to customize for items accessed regularly. Digital Studio allows for quick changes of placement when updates come through for the publicatiohn.
Cons
There's a bit of a delay in the list updates in Email Builder when pulling from our Magazine Manager contacts which prohibits same-day emails in an effort to be certain the lists are updated. The test email is also undependable as it may not come through for 24 hours or more.
Response from Mirabel Technologies
Thanks for the amazing review, Julie. We appreciate you! Regarding your concerns with the Email Builder, I have reported these issues to our team to resolve them.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Magazine Manager from Trafficking Perspective
Reviewed on 16/06/2023
Pros
It's fairly easy to understand the usability of the program with in reasonable timeframe. Things are easily organized to keep track of sales and the production process.
Cons
It often glitches, but your team is usually fairly quick to resolve. Changes I would like to see are:1. search function within the Production Module. instead of organizing by company, start date etc, be able to search right in that module for a specific company2.more customization in terms of the site and in particular regards to the proposal process. It would be great to attach a PDF to proposal emails or add pop ups etc (to ensure clients read contracts before signing). 3. search function often doesn't work - when a company is entered, nothing happens and the search results do not display4. The ability to move around tabs
Response from Mirabel Technologies
Thank you for the great review, Alice. We appreciate you!
- Industry: Dairy
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Works great for us!
Reviewed on 23/01/2024
Pros
It's easy to use and simple to learn, and is able to manage and track everything that I work with on a daily basis.
Cons
My only complaint is how the updates are rolled out. There is information about them the first time you log in after the update, but it would be nice to be made aware of them ahead of time.
Response from Mirabel Technologies
Thank you for the great review, Spenser. We appreciate you!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
User Friendly
Reviewed on 30/05/2023
Pros
Magazine Manager is very user friendly. When you think data is easily accessible, there is an update making your job even easier. Magazine Manager has quick training videos for when you can't remember where to find information as well as frequent training sessions that cover different categories depending on your role.
Cons
No complaints from me about Magazine Manager.
Response from Mirabel Technologies
Thanks for the awesome review, Keri. We appreciate you!