Drag

4.4 (127)
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All-in-one Workspace in Gmail

Overall rating

4.4 /5
(127)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.6/5

88%
recommended this app
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127 Reviews for UK Users

Frederic
Frederic
Overall rating
  • Industry: Internet
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A great way to have a comprehensive management of all your tasks & messages

Reviewed on 23/07/2018

Pros

The idea to aggregate everything under one UI is great.
Once you understand how it works, you really save time and keep track of your messages and actions

Cons

UI is still a bit cluttered but there's so many features it's probably a challenge to keep it simple.

Jonathan
Jonathan
Overall rating
  • Industry: Management Consulting
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

If I can be bothered to use it then it banishes my procrastination.

Reviewed on 23/07/2018

Pros

I love how I can organinse my own categories, I use:
- IN
- OUT
- SHAKE IT ALL ABOUT

When I have done shaking it all about I can switch it off easily. So I can return to procrastination mode. The team at Drag are helpful and keen to make their product work which is also a plus.

Cons

I stupidly told my co-workers and now I cannot pretent to have missed an email ... I have dealt with this to a degree by faining eccentricities but I am not sure how long they will fall for it.

Jovan
Jovan
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

If you want your Gmail inbox to keep always organized

Reviewed on 07/06/2018

Pros

DragApp helps me when I was used Gmail very frequently to organize thinks that I need to finish. I practically used it as a task management tool.

Cons

Very aggressive drip campaigns during promo periods. In some period promo e-mails came very intensively.

LA
LA
Overall rating
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What a professional inbox I have now

Reviewed on 20/07/2018

Organized on box and ability to leave emails into lists that keep me organized.

Organized on box and ability to leave emails into lists that keep me organized.

Pros

The best feature of this app is the ability to place emails into specific to do lists. I like that I can have my emails in columns that define how I wish to deal with them

Cons

To be honest, it took some getting used to. I find for a while trying to get a good grasp on how best to organize my inbox. But m now I feel like a Drag pro!

Krisztián
Krisztián
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Diamond in the rough

Reviewed on 23/07/2018

Kanban / SCRUM style Productivity within Gmail.

Kanban / SCRUM style Productivity within Gmail.

Pros

- There is no need to switch between tabs
- Works with labels, so it's easy to search
- Scheduling and Comments are SUPER AWESOME features for taking notes on emails
- Clean "de-cluttered" look
- Support is absolutely amazing
- Multiple boards and custom columns are easy to setup

Cons

- Lack of functionality present in similar software (Moo.do, Smartsheet, Atlassian JIRA)
- Sometimes refreshing lags
- Label display issues
- Lack of color coding
- Lack of custom fields

Adam
Adam
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Drag is an Unethical Company

Reviewed on 03/05/2020

The app forces you to enter your credit card to use the trial, I tested the app for a few minutes...

The app forces you to enter your credit card to use the trial, I tested the app for a few minutes and didn't like the user experience. I requested a refund within a 10 mins and they said they couldn't provide a refund. Customer service was awful, they acknowledged that I signed up and cancelled within 10 mins, but won't provide a refund even though I don't like the software. I do not recommend this app, it was very confusing!

Pros

The user experience wasted a lot of time with multiple steps to get a simple task done.

Cons

Unprofessional and their customer support was extremely unprofessional.

Response from DragApp

Hi Adam, I am continuing your historical conversation with the team, here.

We have never requested credit card details up front. This information is inaccurate. Drag offers a 14 day unlimited trial in order to allow you to understand the product yourself, validate it and make an informed decision yourself. We also offer monthly and annual options, which allow you to plan and purchase clearly inline with what is best for you and your businesses needs. Your 1 star review is unfortunate and disappointing given that we pride ourselves on our responsiveness and care towards customers.

Thanks

Nick

Daniel
Daniel
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great product if you are used to kanbanboard in agile & software development tools

Reviewed on 23/07/2018

Pros

Kanban! What more can I say? It is the heart of many project management tools and I have for a long while been searching for something similar to organize my e-mails. I even thought of making such an app myself. But here comes drag-app to the rescue!

Cons

Some bugs here and there that make it look less pretty sometimes. But overall it works great. The only feature I miss is that not all e-mails should be placed in the "backlog" by default.

Rajdeep Singh
Rajdeep Singh
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazingly managed Gmail!

Reviewed on 20/07/2018

Managed inboxes like a champ!

Managed inboxes like a champ!

Pros

Manage email flow: Emails can be categorized and managed in a way that makes the whole work more productive
Find priorities: Emails in a column means better visibility means finding priorities
tackle priorities: Tacke the most important emails first add notes and much more

Cons

Auto label: I would love to have a column which works with our specific custom labels which can tag the incoming emails automatically.

Mario Humberto
Mario Humberto
Overall rating
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and very helpful to my day to day tasks

Reviewed on 20/07/2018

Pros

the great way to keep and order my emails as tasks help me to get a zero inbox. I have always had problems with this and the software helped me keep and eye in everything organize it and be active on each email.

Cons

i actually love all the software no problems at all with other software i use it was a bit of a problem moving from the email to the task view. this is easy I stopped using 2 other platforms by using this.

David
David
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's a good tool for organize your week, manage your project and have an eye on everything

Reviewed on 20/07/2018

Quickly organization and easy review of your task and project

Quickly organization and easy review of your task and project

Pros

Easy to use simple for setting and good features and functionality. People with different experiences understood quickly anything.

Cons

On the first stage of the app, you miss some emails, obviously, for were a beta stage. Maybe need a quickly disable/enable shortcut for return to others emails whom not necesssry put into App.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product & great support team

Reviewed on 14/07/2018

- Streamlined workflow
- Cost saved with reduction of other softwares
- More transparency with the...

- Streamlined workflow
- Cost saved with reduction of other softwares
- More transparency with the team
- Better responses times to Customers with no lost exchanges

Pros

Drag has had a huge impact on mine and the teams' daily activity. It has meant we can remove tools which were contributing to a hefty sales stack and we will now use Drag and it's features to manage:

- Sales
- Customer Support
- Project Management

As fantastic as the product is, a big big win for me has been how responsive the team is. Not once have I experienced Customer Support like I do with Drag.

Cons

No big complaints from me. The team works hard to resolve any bugs and communicate this with me as a user.

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Finally a way to tame my inbox

Reviewed on 24/07/2018

Pros

Really love the how organised my inbox has become after installing the drag app. I can get a clear idea of the tasks that I need to work on and I no longer need to do double data entry like I used to. The UI is nice and clean too. New and great features are added often.

Cons

nothing at this point in time, I have had issues with some things in the past, but they have all be fixed with this latest version. And when I have had issues, the support team are friendly and reliable and they respond quickly.

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is a MUST HAVE extension if you like to prioritize your inbox into tasks!

Reviewed on 20/07/2018

Increased organization and a brand new way to utilize my email inbox for productivity!

Increased organization and a brand new way to utilize my email inbox for productivity!

Pros

It really does look and feel like Trello. I've tried using the Multiple Inbox feature in Gmail but it's too glitchy and emails get lost. Drag is awesome because I can customize the columns and easily drag the messages to the appropriate places! And it still works with other extensions that I use and need, like Streak and Hubspot. Thank you!

Cons

Right now, the only thing is that the text at the bottom of my Gmail page is white and hard to read. It isn't as though I need to see what my storage capacity is, but I do wish it could be customized a little more (Drag customer service is awesome and said this was something that's being worked on!)

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

makes my Gmail even better

Reviewed on 20/07/2018

Pros

makes my Gmail even better, it makes easier to organize task and allows you to share the inbox with the team, looking forward to an integration with zipper

Cons

none really, it works with a new Gmail interface, it takes a bit of time to learn but it's very useful

Verified Reviewer
Overall rating
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes my mailbox-life easier.

Reviewed on 20/07/2018

It's easier to have a better overview on mails and schedule daily tasks without stumbling over...

It's easier to have a better overview on mails and schedule daily tasks without stumbling over unimportant emails with my eyes. I can focus on mails that matter and which I have to work on today. I have full control on my boards and can drag them to boxes if I like.

Pros

Drag makes it easier to manage my inbox as I can sort and assign important and less important images for a day.

Cons

From time to time I'd like to expand long-time management for emails. But this could damage user friendliness.

Verified Reviewer
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

This app adds functionality that is very useful in gmail.

Reviewed on 20/07/2018

It helped streamline my workflow.

It helped streamline my workflow.

Pros

The app is very easy to use and easy to implement. It's core objective is to make things flow easily while keeping things informative and functional.

Cons

There are some features that should be added but the coming soon section of the products site shows they are going to very soon incorporate new functionality. In other words, the team are working towards evolving the product.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes me day much easier!

Reviewed on 29/03/2018

Pros

It allows me to turn my inbox into an organized filing cabinet. I love that I can drag and drop emails to my customized columns (I use Due Today, Tomorrow, This Week, Next Week, In 6 Months) and easily see where they are located.

Cons

It's still in the early stages so there are a few bugs that pop-up. However, the Drag team is very receptive to hearing about and quickly fix said bugs.

David
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Drag provide a great way to collaborate on gmail in an agile way.

Reviewed on 20/07/2018

Kanban is a visual that helps our team process and organize to reach inbox zero.

Kanban is a visual that helps our team process and organize to reach inbox zero.

Pros

Kanban is a great visual for planning and knocking out email in an agile way. Drag is a must for me and my team. The staff at Drag are working hard to continuously add new features at a fast pace. Keep it up Drag!

Cons

Nothing! We absolutely love this product. I would love to see a mobile app if possible. This would provide the ability to crush email on the fly!

Lyn
Lyn
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Finally, a system that fits my work style and increases my productivity.

Reviewed on 25/07/2018

Pros

Pros: I finally have a system that I can use that consistently gets better.
The ease of use and the ability to make adjustments is extremely helpful. I have not seen any barriers to my productivity.

Cons

There was a bit of a learning curve for me. Fortunately, I was able to make adjustments to fit with my style.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The easiest way to de-clutter your email

Reviewed on 20/07/2018

Pros

The paradigm change of approaching emails as tasks in a kanban board . I like I can create my own workflow, adapted to my way of thinking. Sharing the email inbox with colleagues is also great

Cons

The fact that it only works in gmail is a bit of a turn down since not everyone likes or can use gmail.

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use

Great way to manager emails in simple drag and drop system. Like Trello in your inbox

Reviewed on 20/07/2018

Pros

We use departmental or team emails, this app helps everything be kept in order and know exactly where are projects, leads etc stand. Love it.

Cons

Nothing I found so far, works as expected. Need support for shift advanced email app, or maybe I'm not setting it up right.

Ben
Overall rating
  • Review Source

Overall rating

  • Ease of Use

Still working on defining my workflow - currently using 3 columns, Evaluate-Respond-Send to...

Reviewed on 29/03/2018

Pros

Kanban layout
Drag and drop of cards
Drag on/off switch
Offers a way to streamline working through Inbox messages. Effective in saving time in sorting correspondence vs. to-do/action items

Cons

Need option to remove 'Add Column'.
Column width adjustment.
Autoassign to column based on label.
More options for Archive - remove/add labels, maybe more insight on what is processed, add a rule editor for Archive action.
Larger card view of msg or hover preview, I must open email fully to decide where to drag it.
I see message reply in a card but opening that card opens the original message, not the reply displayed on the card (bug?).

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent and user friendly

Reviewed on 20/07/2018

Pros

Ease of use
Drag and drop functionality
Very good for organizing email
Works extremely well with google business accounts

Cons

Mobile interface is not as good as the desktop interface
Struggles to load when data bandwidth is low

Ryan
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple, Intuitive, and a game changer in managing email and tasks

Reviewed on 20/07/2018

Uncluttered inbox with a real solution, rather than just getting to Inbox-Zero you have a product...

Uncluttered inbox with a real solution, rather than just getting to Inbox-Zero you have a product that directly integrates into your gmail inbox, set tasks and assign team members email/task direct from one platform.

Pros

The integration direct into gmail is one of that missing pieces with a lot of the plugin apps out there. the Drag Pro team sharing solution gave us a simple to implement, almost built-in, solution staff could use and understand from day one. This is helping us organize our team task and followup responsibilities and service our customers more efficiently.

Cons

I use to use a app on my Mac that pull all my gmail accounts into one view, it doesn't work will drag but that's a small price to pay for the efficiencies Drag brings to the table. Would love to see a mobile solution designed around my Drag Inbox.

Verified Reviewer
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good app for gmail

Reviewed on 21/07/2018

Pros

Easy to organzie lets you choose how to organize. Keeps sending me emails. Give it a try if you dont like it then cancel it

Cons

Decide to what to do.Sometimes emails are too much.