SIMUL8 Reviews
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135 Reviews for UK Users

- Industry: Mechanical or Industrial Engineering
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of use and WONDERFUL customer experience
Reviewed on 09/08/2019
10/10 - I would purchase again. I also took the training with customer service rep and that...
10/10 - I would purchase again. I also took the training with customer service rep and that unlocked my use of the tool more than if I were to just buy and use without going.Both the reps are the two employees I interface with most and I can't say enough positive things about my experience as a customer and user. They already had the sale, they didn't need to keep helping me but I feel their attitude is for the product to truly help my decision making.
Pros
Product is easy to use but the absolute BEST feature is the support. I can shoot an email with a question and get a very helpful response in under a day or, even better, I have emailed them my file and had support respond with where my error was. I wish I could give them 6/5 stars in this category.
Cons
In today's world we are spoiled with things like the iPhone "just working" and there are a few features that require some extra clicks when trying to make changes. Also could have more "flashy" charts/features but I just export the data to excel when needed to make these.
Reasons for Switching to SIMUL8
When our team was evaluating multiple software, Simlu8 was the only one that had their price displayed on their website. There were others slightly cheaper through a quoting system but the Simul8 product in addition to the culture of transparency was plain better. Depending on which we were comparing it against, Simul8 had a better UX and/or better features for what we needed.- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A user friendly
Reviewed on 05/02/2024
I can’t praise the simul8 team enough, very knowledgeable, patient and flexible. Everyone has been...
I can’t praise the simul8 team enough, very knowledgeable, patient and flexible. Everyone has been very supportive and they are still supportive through my project.
The team has ideas and is always looking to improve and find solutions. My project was with the university and in a hospital and the simul8 have been very flexible about availability.
Pros
Simul8 made the very complex IVF lab structure easy to picture and see and understand. This is key to showcase how difficult planning is and what are the main bottlenecks.
The visuals are important and the quality of the inputs is very high.
Cons
To be able to utilise simul8, I needed help so I still can’t use it by myself. I have been handheld all the way through. I suppose if someone has the time and the ability to learn they can do it
I work in healthcare and have a full time job.
- Industry: Government Administration
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great support staff. But poor documentation.
Reviewed on 22/12/2020
Pros
I value the availability of the support chat function. The support staff are very forthcoming and helpful.
Cons
I need to use the visual logic functionality for most of my modelling. But the documentation for this is lacking. Comprehensive documentation, tutorials and documented examples would improve the experience significantly.
The VL interface is also quite frustrating as compared to normal programming languages. Finding commands is difficult, and the use of the interface is not intuitive.
Response from SIMUL8
Hi Iris,
Thank you for taking the time to write a review, user feedback is so important for helping us improve. We originally replied back in 2020, we wanted to follow up again as we've made improvements in the areas you suggested improvements.
Firstly the Visual Logic editor has had a major update. Yourself and other users wanted us to make it completely free type like other programme editors you use. We've now done this, so you can type freely with no verification getting in the way. To help beginner users we've kept the line validation but moved it to a separate mode. So now all users can have VL behave as suits them.
In terms of documentation we've since introduced Simul8 Academy and have introduced a range of new examples for Visual Logic. We'll keep adding to this bank each week so it will grow as a resource.
Again, thank you for the feedback. It has been invaluable and directly inputted to our product development. Thank you.
Frances Sneddon
CTO, Simul8
- Industry: Defense & Space
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An Ode to Simul8
Reviewed on 02/07/2024
Completely happy. Blown away by the capabilities. Looking forward to further my project with the...
Completely happy. Blown away by the capabilities. Looking forward to further my project with the team.
Pros
Simul8 is the first simulation application I've used in my career and just wow! I'm completely blown out of the water. While still being in the early stages of production, this program has already solved multiple headaches.
Cons
My one and only gripe, I wish simul8 would auto update itself.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OptimiseQI review of Simul8
Reviewed on 13/11/2023
Simul8 remains my goto software of choice when I wish to model a process or system due to its ease...
Simul8 remains my goto software of choice when I wish to model a process or system due to its ease of use. I have used agent based and system dynamics previously. Simul8 remains the one that allows me to get a working model up and running quickly and produce insights
Pros
I have used Simul8 for over 10 years. It continues to evolve with new features. However, the ease fo use and intuitive interface make it straightforward to build models quickly, from simple to complex. The ability to link to MS Excel, or R, etc is helpful when undertaking in depth analysis of the results
Cons
More personal preference, I don't tend to use Simul8 for visualisation of results. Instead I will send the data to MS Excel, and more recently R, for further analysis and visualisation
- Industry: Medical Devices
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Stryker & Simul8
Reviewed on 14/05/2024
The support provided is outstanding.[sensitive content hidden]was partnered with us. She was...
The support provided is outstanding.[sensitive content hidden]was partnered with us. She was amazing. She helped us build something from scratch by outlining a structured approach, being collaborative, working through together and explaining things a we go. Fantastic support, great knowledge, ability to create and nice communication style in getting things done right.
Pros
The simplicity of the software and its capability. Need more time using software to get familiar with it.
Like the
Cons
No issues to date. It is capable of doing what we need. Need more time using software.
Basic input creation has a lot of options but it may help to have quick tip guidelines or scenario examples.
Handover of model, in package provided it would help if support was provided here for a set period of time. A support service just to understand things better and possibly refine things in model.
- Industry: Research
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Relevant for the simulation of complex manufacturing systems
Reviewed on 08/03/2024
Pros
It has a very fast learning curve. That is why it is possible from the outset to model first elementary systems and deepen one's skills over time.
Cons
At present, I see few difficulties for my purposes.
I would increase its functionality in warehouse processes (picking, stocking, etc.).
- Industry: Civil Engineering
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Ashford user
Reviewed on 30/04/2024
A good experience overall but the support team are essential to enable one to get the most out of...
A good experience overall but the support team are essential to enable one to get the most out of the product.
Pros
The basic building blocks are quite intuitive and simple scenarios easy to model. The Simul8 support team are excellent for help with more complex schemes.
Cons
The visual logig guidance assumes a degree of coding familiarity. Given it is such a powerful addition to a model I feel the introductory guidance on line could be better presented.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
User Feedback
Reviewed on 11/07/2024
Pros
1. Ability to visualize results, KPIs in Result Manager
2. Ability to export results easily
3. Ability to have Visual Logic code at one place
4. Built in plot features e.g. Utilization, Contents
Cons
1. Hangs/Crashes a lot if the simulation input data is huge
2. Takes huge time loading (on every click) if simulation input data is huge
3. Visual logic needs experience (unlike java or other commonly used languages)
4. The resource-pool size value changes after optimisation experiment is run
5. Their is no direct way to plot utilization for activities that have replications (>0)
- Industry: Paper & Forest Products
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simul8 Support and Service
Reviewed on 26/03/2024
Their customer service and support are second to none. As a statistician I used to think SAS had...
Their customer service and support are second to none. As a statistician I used to think SAS had the best service and support, but Simul8 tops them which I didn't think was possible.
Pros
Great tool and very powerful. Like everything there is a learning curve, but you can get good results very quickly and as your learning progresses, you can build even more insightful models.
Cons
Don't have any big dislikes. The graphics are not quite as elaborate as some other packages, but those packages are more expensive. The graphics quality does not detract from the results of the models.
- Industry: Civic & Social Organization
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Appreciate the tool and support, still working on implementation
Reviewed on 04/01/2024
Excellent. The support I've been receiving is fantastic.
Excellent. The support I've been receiving is fantastic.
Pros
The ability to simulate my complex work process and test the impact of various assumptions.
Cons
Still finding it difficult to set up processes myself at the level of complexity that I would like. I am an operations manager with a background in process improvement and business analysis, but not able to devote as much time or coding skill to master this as quickly as I would have liked.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good job with caveats
Reviewed on 02/04/2024
The simulate training should have included more hands on usage of building a system to use the...
The simulate training should have included more hands on usage of building a system to use the tools.
Pros
The software was really powerful and a lot of functionality built in. The help function included a lot of helpful info.
Cons
The training would start several minutes late each day. We would be in a TEAMS waiting room with no info as to when or if the meeting would start. The meeting should have started on time each day.
- Industry: Pharmaceuticals
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Problem solver a simulation away
Reviewed on 30/03/2023
As a consulting firm that caters to pharma and medical devices industry, developing and design new...
As a consulting firm that caters to pharma and medical devices industry, developing and design new custom-made manufacturing facilities were often needed. Simul8 allows us to easily design, validate and optimized plans and improve on strategies. Would definitely recommend to use in any industries!
Pros
With Simul8 we were able to develop a usable model that would meet the needs and requirements we have for the pharma and operations industry. We needed to have a system tailor-made to be able to leverage downtimes, equipment and being able to come up with strategies that fulfil stakeholders' requirement.
Cons
Graphics of model results could need improvements but as software is regularly updated, so there were signs of improvement. Some interface and vocabs used were different than other software, which lead to some confusion but some questions could be solved with their academy contents.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simul8: engaging, intuitive and interactive simulation modelling
Reviewed on 04/04/2023
Simul8 allows for simulation models to be developed quickly and efficiently, due to the fact the...
Simul8 allows for simulation models to be developed quickly and efficiently, due to the fact the interface and features are easy to use. My experience using Simul8 live in workshop settings in particular has been valuable - due to the ability to develop the simulations in an interactive and engaging manner. Further, the 1-to-1 coaching that Simul8 provide is brilliant - the coaches are very flexible, engaging and friendly, and really go the extra mile to support your development .
Pros
Simul8 delivered the most value through the ability to build complex models with an intuitive and easy to use interface. This ensured that different simulation scenarios could be run quickly and with confidence live in a workshop setting. Various parameters of the simulation can be rapidly flexed, such as resource numbers, shift patterns, process timings, etc. In turn, this allows for simulation modelling to be engaging and interactive, as well as effective in terms of delivering an accurate model with informative and pertinent results.
Cons
As someone with no prior knowledge or experience in coding, I initially found it a challenge to get to grips with the Visual Logic code. However, after a few hours getting to grips with it, the language is actually quite intuitive, and more similar to excel commands in the way that it is used. Also, there is a sidebar that allows you to search for every command and provides a definition for what the respective command/Visual logic code does.
- Industry: Electrical/Electronic Manufacturing
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Introducing Process Simulation to a Tech Company
Reviewed on 20/12/2021
My exposure to modern process simulation tools began only 4 months ago. I am on a long learning...
My exposure to modern process simulation tools began only 4 months ago. I am on a long learning curve mixing my day job with simulation skill development. The support folks at Simul8 have been wonderful helping me understand how their modelling program works, providing solution approaches and code snippets. Further, they have a comprehensive library of on-line documentation.
The trick to using their online documentation is knowing which search terms to use. I had no coding or scripting experience before working with Simul8, so it is taking me extra time to learn the simulation and VL coding vocabularies. While the standard interface is very functional – almost simplistic – Simul8 has a rich set to pre-defined object-attribute terms and code snippets. It takes a while to understand where to find what you need. Again, the support team at Simul8 has been wonderful helping me through this period.
While I still have a long way to go to moderate proficiency, I know enough now to help jump start other engineers on modelling projects. This, of course, helps them, reinforcing my learnings, and exposes me to a variety of simulation use-cases.
Pros
Ready and very capable support, via email and chat. Support is responsive and helpful. They even have a chat button on their "Help" pages. If they are unavailable, you can submit support request and get response in a day if issue is not too complex.
Extensive documentation and examples, both in the application and on-line.
Simple UI for setting up realistic process flow models and for verifying pieces of the model perform as expected.
Excellent value for the money
Cons
VL Code Dictionary a bit terse, could use links to example uses of the code object and its attributes (object.attribute)
Hard to find a complete dictionary of keyboard shortcuts
I'm using the desktop version. I have not found a way to manage version control except to save the file often with new names each time. In my early model-development phase, I would break my models frequently, then couldn't remember all the changes I made before it broke.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SIMUL8–A must have tool
Reviewed on 02/08/2022
We use Simul8 to solve complex problems for our clients in healthcare, manufacturing and service...
We use Simul8 to solve complex problems for our clients in healthcare, manufacturing and service industry.
Pros
It’s easy to use. Everything about the software is excellent. Each year there are awesome updates to the software, adding new features to put the power of simulation in the hands of users.
Cons
There is nothing l do not like about the software.
- Industry: Government Relations
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simul8 Review
Reviewed on 30/06/2022
Pros
Initially, the product wasn't easy to use, as the variety of features made it hard to remember what each feature could do. However, as I gained in familiarity, the software become really easy to use and navigate around. The varied features allowed discrete event simulation modelling to be done with ease, and include significant levels of detail. The ability to record/ store results in simul8, at a very granular level, and then export them to Excel made the analysis of the model thorough and comprehensive.
Cons
Lack of available examples of Visual Logic coding online made it hard for me to do my work. I had to use simul8 support, which were very helpful. However, if more information was available online, I think this would benefit the wider community, and release strain on simul8 support.

- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
easy-to-use software that allows you to create simulations with precision, flexibility and...
Reviewed on 19/06/2018
It has been a very useful software in the subject of simulation and Models, especially in the units...
It has been a very useful software in the subject of simulation and Models, especially in the units of simulation of discrete models and in the units of study of tail systems, and events
Pros
Easy to use software that allows you to create simulations with precision, flexibility and speed. It allows simulation of events and also allows the creation of scenarios similar to reality, minimizing the risks associated with the administration of processes and projects. in addition, the creation of the simulation is done in the most simple and intuitive way possible, by the use of an explicit interface and the basic but efficient method of "drag-drop" to define the process. The user can run animated simulations very quickly without writing any line of code. And Simul 8 Professional plus all the features of the standard allow Customize the results, graphics and reports to show the KPIs (key performance indicators) that matter. Easily compare scenarios to make informed decisions. Realistic graphics Convert 2D models to 3D simulations with a simple click. Use photos and graphics known by your customers, or download from the large SIMUL8 image library, Optimize: save time and avoid errors using Optquest: it will show you the different scenarios and offer you the optimal solution. Share simulations "Viewer" allows you to share your simulations with clients or associates who do not have the full SIMUL8 license. Even more powerful with "Visual Logic" allows you to add complexities and nuances to your simulation in a way that reflects your real life system and processes. Other interfaces can be connected including Microsoft Excel, VBA, VB, and C ++.
Cons
Actually, as such, I do not have any disadvantage or feature that is not my taste, I think a very good software
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best customer and technical support in industry
Reviewed on 03/05/2021
I use the software as a teaching tool but my students always work in a practical project for the...
I use the software as a teaching tool but my students always work in a practical project for the final part of their course.
Pros
The software is intuitive and easy to use. Being visual means customers will clearly see what the model is doing and will be able to interact with the modeller to improve the model and make it more adequate for the needs of the customer. But the BEST thing about this software is their technical and customer support. It is best to none. And this is vital when you are using software like this. Simul8 is a company that makes each user valued and for this reason is always ready to help you with any questions you might have. If I could give it 10 marks, I would.
Cons
Their online help needs improving but in the end if you don't find online what you are looking for, you can always ask their technical support who are more than happy to fully explain to you what the problem is, or how to do what you need to do
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simul8 for eCom fulfillment
Reviewed on 27/05/2021
I am making heavy use to the VL capability. Most of my Activities have an attached VL routine. I am...
I am making heavy use to the VL capability. Most of my Activities have an attached VL routine. I am simulating Robots and Operators in pick aisles using WMS simulated pick lists. Testing Optimization algorithms for efficient Robot travel, Operator travel, and Robot "swarming" to meet Operators at a pick face.
Pros
Very flexible, fast, user friendly, and intuitive.
Cons
A little buggy. Crashes several times a week. Memory overflow seems to be the biggest cause. Also, multi Activity changes can cause crashes.
Alternatives Considered
Visual ComponentsReasons for Switching to SIMUL8
Functionality and price.Response from SIMUL8
Thanks for the great review! A member of our team will be in touch so we can look into your valued feedback.

- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Software and Customer Support
Reviewed on 04/11/2021
Have used Simul8 on a variety of projects ranging on different sectors. The main goal has always...
Have used Simul8 on a variety of projects ranging on different sectors. The main goal has always been to optimize the process and improve the KPI's that we are attacking.
Pros
I like the software because it's easy to use on a basic level and you can unlock the next level with more complicated tools and functions, the support team is amazing available for any questions you might have and always ready to help.
Cons
The webpage software lags when using, the app is way better. Reporting results has a basic view can be more advanced.
Alternatives Considered
SimioReasons for Switching to SIMUL8
Customer support- Industry: Civic & Social Organization
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Discrete Event Simulation in Civil Service - very helpful
Reviewed on 04/05/2022
Very helpful for facilitating Discreet Event Simulation Modelling, particularly for sharing with...
Very helpful for facilitating Discreet Event Simulation Modelling, particularly for sharing with stakeholders. Sometimes a little slow and glitches do seem to appear, although this could just be me.
Pros
Ability to label work items and visually show how they move through a system.
Incredibly helpful Customer Service from [SENSITIVE CONTENT] following a bootcamp.
Cons
Slow to extract raw data from and glitches.
Response from SIMUL8
Thank you for taking the time to leave a review. It's greatly appreciated as it helps us improve.
You said you found it slow to extract raw data from the simulation. We're currently developing a new feature to extract transaction logs of simulation data with just a few clicks. It'd be great to speak with you to get your feedback and share our beta versions with you. If you'd like to get involved please email [email protected] and they'll link you up with our Product Development team.
And thank you for your positive feedback on our customer service - our team are awesome - we're incredibly proud of them!

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Useful and Brilliant simulation product.
Reviewed on 08/08/2018
Outstanding simulation software particularly for simulating discrete models quickly and easily. It...
Outstanding simulation software particularly for simulating discrete models quickly and easily. It is not wrong to say this is proved to be the superb simulation package.
Pros
SIMUL8 Professional software is the fantastic software frequently used by a wide range of people. Easy to use and analyses results. Best software for creating simulation immediately based on the fascinating features like precision, flexibility and fluent speed. This software can be easily installed, downloaded and operated by anyone.
Cons
One of the cons of this software is that it lacks screen graphics and Annotations. Another limitation is that sometimes while using this software, operator travel link becomes corrupt creating difficulty for the users.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
New User Experience
Reviewed on 07/03/2023
Great experience, the support team is great! My problems were addressed quickly and effectively.
Great experience, the support team is great! My problems were addressed quickly and effectively.
Pros
I enjoy the quality of support received from Simul8 team. The team is able to help you identify your needs for software version. It has the ability to take into account the complexities present in health care system, by using visual logic.
Cons
Having templates for processes will help newer user learn the capabilities and limitations of the software quicker. For example if the software is applied to health care systems, templates of real life scenarios/problems where Simul8 was used would be very helpful. I recognize there are instructional videos on YouTube but having built-in template would be very helpful.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good for teaching simulation.
Reviewed on 22/07/2022
Pros
I use Simul8 as part of teaching students about Discrete Event Simulation. Simul8 is easy to use, shows all of the basics of simulation modelling, and can model a wide range of scenarios. My students seemed to enjoy using it and generally found it easy to use and the support on the website adequate to expand their skills and build relatively complex models.
The support team were also very helpful to me when developing my course.
Cons
The educational version doesn't have all of the functionality of some of the other simulation products.
One of the downsides of Simul8 doing most of the analysis for you is that if you want students to do things themselves, then you sometimes need a bit of extra work, which is not always easy within fairly short workshops.
A very minor point is that the MORE plots produced do not have confidence intervals on the quantile estimates.