Backblaze B2 Cloud Storage Reviews

Backblaze B2 Cloud Storage

4.7 (142)
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Always-hot cloud storage to store, manage, and protect data

Overall rating

4.7 /5
(142)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.5/5
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142 Reviews for UK Users

Thomas
Thomas
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Backup Server with Backblaze

Reviewed on 05/10/2022

Pros

I've used Backblaze for years with mixed results with regard to using it as a backup for computer files. For the most part I've moved to Google drive for that because it works much better for my use case. But what I really like Backblaze for is remotely backing up my cpanel production servers. We used to use Amazon S3 to backup our servers. But it was a little expensive. Backblaze is way cheaper than AWS and just as easy to set up and even easier to use if you need to access files.

Cons

The smart phone app can be a little buggy at times when trying to connect or download files.

Scott
Scott
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Backblaze was a simple solution for what has always been a complex problem.

Reviewed on 19/03/2018

The peace of mind that if you're office burns down or floods and your harddrive backups and their...

The peace of mind that if you're office burns down or floods and your harddrive backups and their contingency drives die you still have a backup in the cloud... It's worth the few dollars. The value per dollar is stunning with Backblaze!

Pros

Being able to have your entire database and archive in the cloud, automatically synching everyday, is a huge weight off of a company's shoulders. It's incredibly cheap for what you're receiving and the options to get your data back are very convenient.

Convenience is the key to Backblaze's success. A program runs in the background and is transferring your files in the middle of the night (or whenever you set it), ease of mind with no extra work. The setup is easy and takes minutes and the updates are informative.

Cons

One issue with Backblaze is you literally need to upload ALL of your data so depending on your ISP you may hit some data limit caps. I also found the upload process to be very slow. It took a couple weeks to upload a dozen terabytes. However when it was all finished, there is no issue in keeping up with the daily influx of data.

Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Expensive and slow

Reviewed on 20/05/2022

Pros

Nothing

Cons

i can't recommend this provider, slow and expensive, and they change the prices constantly and change the packages of services

Response from Backblaze

We are sorry for your experience and would like to address your concerns. Backblaze has only raised the price of B2 Cloud Storage once, on Oct 3, 2023. We've purposely tried to make our pricing simple: no complicated tiers, rate variances by region, or minimum file size and minimum storage duration requirements. Our customers enjoy flexible, scalable storage at $6/TB/month, plus all customers enjoy free monthly egress up to 3x the data stored. As for performance, we have achieved upload speeds 10-30% faster than AWS S3 for small file uploads (1MB or less, which makes up 70% of all uploads to B2 Cloud Storage and are common for backup and archive workflows) all without any change to durability, availability, or pricing. Please let us know if this continues to be an issue and we're happy to help troubleshoot.

Bryan
Bryan
Overall rating
  • Industry: Design
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The simplest cloud backup solution

Reviewed on 07/03/2018

Pros

Backblaze is very easy to get running on a new computer and has configurable bandwidth limits. It doesn't backup the OS or applications which is great since it is unnecessary. It makes sense to have physical on and off site backups as well for critical data, but backblaze is so affordable that it is a great addition and adds peace of mind without having to always worry about if physical backups are 100% up to date.

Cons

I understand that they need to put limits on some things so people don't game the system, but I wish it was possible to keep a single external HD backed up without having to keep it plugged in all the time. If the external HD is unplugged for a certain amount of days, the data from it will be cleared. For teams that travel often, they may not always be able to have that external drive plugged in.

Andrei
Andrei
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Backblaze offers a consistent backup in a good deal for small businesses.

Reviewed on 11/12/2022

Backblaze is great for small teams or companies, is offers unlimited space, easy to set up...

Backblaze is great for small teams or companies, is offers unlimited space, easy to set up "beginners" backup and the fact that a license is for only one machine doesn't trouble if you are in a small team. Best cost-effective for small companies.

Pros

The best part is the unlimited storage, and it also is easy to set up for general use.

Cons

The mobile app is not fully developed yet.

Charles
Charles
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

It backs it up - but there's better out there

Reviewed on 30/09/2021

There backups have some me a few times. And their backups are reliable.

There backups have some me a few times. And their backups are reliable.

Pros

I love that it backs up my files and keeps them safe.

Cons

Every time I need to download a file I have to download everything and then update the computer again which takes ages.
Still, it's better than no backup at all. So I recommend that you use Backblaze if the other option is nothing. It's also more reliable than external hard drives, but it takes a long long time to backup larger files. So I can see it would be ideal if you're backing up documents, or scripts or basically text documents, not video files or super large images.

Samantha
Samantha
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I love backblaze for all my storage needs!

Reviewed on 07/11/2022

It's fast and reliable and provides me a huge piece of mind. I love how it automatically backs up...

It's fast and reliable and provides me a huge piece of mind. I love how it automatically backs up what I specify and is so affordable.

Pros

Unlimited storage at an amazing price! Backblaze automatically backs up drives, folders, and files you set.

Cons

It does not back up exe files which are mainly software installation files but that is also where malware likes to hide.

Nate
Nate
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The biggest success of this software is that I never have to think about it

Reviewed on 12/07/2018

Pros

First off, the biggest endorsement I can give for this software/service, at least for me, is that it is picked by The Wirecutter as the best online cloud backup service.

The first important thing to realize is that EVERY hard drive will eventually fail. Not if, but when. So you need a backup plan. And any backup plan that requires you to remember to do something is doomed. That's where BackBlaze comes in. The setup is dead simple (easier than other services I've used, like Crashplan), and then you simply let it do it's thing and run in the background. That's it! All you need to do is relax knowing that all of your data (and I mean all--the service allows unlimited data storage) is now safely backed up offsite.

Cons

I have yet to run into any issues with this sofware and service. I fortunately have not had the need to try out their data recovery features, however, so I can't opine on the quality there yet.

Jessica
Jessica
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Affordable option for business backup

Reviewed on 16/10/2018

I got tired of the regular price increases of the cloud backup solution that I had been using for...

I got tired of the regular price increases of the cloud backup solution that I had been using for years and in my research Backblaze came highly recommended, the price was right so I decided to do a trial. I have a lot of files so the initial backup took a long time but by adjusting the settings to use more bandwidth while I slept, the backup completed in a fraction of the projected time.

So far it has done a great job at backup up new files within hours thus giving me peace of mind. I haven't had the need to do a full restore yet (knock on wood) but I did conduct a test restore before the end of my trial, I had to go to the website to do so and it's not as instant as my old solution but it worked well. I like that in the event of a catastrophic hard drive failure I have the option to have a drive shipped to me.

The software has been running on autopilot since I signed up and I am saving money.

Pros

The price is a great value when compared to the products that I had been using before. Setup was easy and straightforward and it automatically backs up new and changed files giving me peace of mind.

Cons

Customizing settings isn't as user friendly as the app that I used before. You need to log on to the website to restore files which is a small inconvenience. My old backup solution had a small icon next to files so I knew at a glance which ones were already backed up, Backblaze doesn't offer that. It isn't able to back up GSuite's File Stream Drive.

Shawn
Shawn
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Peace of mind: priceless.

Reviewed on 08/02/2018

Peace of mind!

Peace of mind!

Pros

I love that once the software is enabled, I don't ever have to think about it. It's just there, silently making sure that my work is constantly being backed up to the cloud in case the unthinkable happens and I lose all of my data.

Cons

I haven't had to actually use it yet, but having explored the restoration process a little bit through the company's website, it seems to be a bit clunky. It would be nice if there were an easier way to pick through the files I need to restore. Would be even better if it could track multiple versions ala Apple's Time Machine (which I also use).

John
Overall rating
  • Industry: Construction
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The best tools to create a secure backup system at the lowest costs

Reviewed on 08/01/2023

Backing up on the cloud is very important, and Backblaze enables us to control our backups from one...

Backing up on the cloud is very important, and Backblaze enables us to control our backups from one place, and provides us with the required layers of protection for our data. We now have an integrated archive of all our files, and we can search it and access the data we need, as well as access and retrieve it with ease.

Pros

With Backblaze, I find great confidence that all the files and various data I work on are safely backed up to the cloud, and the encryption that Backblaze uses to authenticate system access and data recovery is something I greatly appreciate. Sync with Backblaze is excellent and we can keep multiple archives working with cloud backups at the same time, and we can schedule backup times with ease. I very much appreciate the notices and reports that document backup operations, as well as when an error occurs, which makes us fully prepared when any problem occurs with copying operations, and we can then call the support team, which I find very responsive, and we can always find appropriate solutions to problems.

Cons

There are no features that I do not like about Backblaze, as I find it has a simple user interface, and all the tools are clear and easy to use, in addition to that it integrates with all applications very efficiently. My only concern with Backblaze comes from the copying speed, which I find to be variable, and also because of the notification system, where sometimes I receive a notification that the copying process failed, and when I track the process I find that it is talking and that the copying was completed successfully.

Roger
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reliable Backups that Always Run!

Reviewed on 09/10/2022

This solved the problem, where my business would not be impacted by lost data, when a disaster...

This solved the problem, where my business would not be impacted by lost data, when a disaster happens. In my case, hard drives went down a few times. I could still access them online, and later, when adding a new drive, it was very easy to restore. Bottom line? Backblaze is reliable! It's so easy to use and has saved me from losing a lot of important data. I would highly recommend it to anyone looking for an online backup solution.

Pros

The best features of Backblaze are its affordability, ease of use, and... #1 is Reliability. It has saved me from losing important data on several occasions. There's a nice feature to ensure backups are live and ongoing always. Another good feature is the ability to login online and access files (if needed).

Cons

First, it can be a bit slow to upload large files. Second, the free version only allows for one computer to be backed up. Virtual (storage could) drives are not supported. The very first backup you create can take days - But to be fair... This is a result of how much data you are including in the first backup, and how fast your internet connection is.

Marshall
Marshall
Overall rating
  • Industry: Media Production
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great Value, but lacks robust recovery software.

Reviewed on 18/07/2019

Pros

The price is unbeatable at this point for unlimited storage. Versioning is fairly robust. Speed is good.

Cons

Many folks would see this as a Pro, but I'd prefer to specify directories to backup rather than files types or the "back up everything" approach here.

All recovery must be done through the web interface by browsing backed up data and selecting files to be placed into zip containers of limited size. This is slow and clunky. When I had a major failure, I needed to back up several TB of data. I had to wait a week for delivery of a 2TB volume, and still had to select 10-20 zip packages in addition, keeping track of what had been restore and what had not. Obviously, this is a value service, but a non-web interface that allows for direct recovery over a fast connection would be superior for me.

Response from Backblaze

Hey Marshall-
Thanks for being a customer. As another option for fast downloads, checkout our dedicated downloader - circumvents much of slowness introduced by browsers.

For Mac:
https://help.backblaze.com/hc/en-us/articles/217665908-How-to-Use-the-Backblaze-Downloader-Mac-

For Windows:
https://www.backblaze.com/help-backblaze-downloader-win.html

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and affordable backup solution for multiple computers. Easy recovery too!

Reviewed on 12/07/2018

Pros

After setting up your preferences, Backblaze runs unobtrusively in the background without any further interactions needed. The affordable pricing structure lets me use one account to back up several computers and easily access backups via the Backblaze website. Recovery is easy to do, fast, and multiple delivery options of your data are offered if you're trying to recover larger quantities than you'd prefer to download.

Cons

There isn't an archive solution to hold even a day or twos worth of backups. Your backup is only as good as the last state of your computer, so if you accidentally delete something on your machine, you have to be sure to recover it before the next automated backup takes place.

Brad
Brad
Overall rating
  • Industry: Computer Software
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

I used this service for many years backing up data of about 2 TB

Reviewed on 04/02/2018

Pros

It was easy to setup and configure the software. It ran in the background unattended. It was able to dd or remove folders quickly.

Cons

The one time I needed the software to actually work for a backup it failed. It was not able to retain my existing backup when I had to reinstall Windows 10 on my desktop. I was told I needed to re-upload my entire data-set again.

Response from Backblaze

Hey Brad - It can be quite annoying when one has to repush... although it can happen when 3rd party software impedes our "inherit backup state" feature. Please let us know if this continues to be an issue an we're happy to help troubleshoot

Scott
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product offerings for backup and file hosting

Reviewed on 12/08/2021

Pros

The desktop software is the most reliable I've run used, and sits quietly in the background rather than chewing away at resources while doing nothing. The app's interface is quite simple, and makes it easy to set external hard drives for backup or files to ignore. Regarding Backblaze B2, I host files for a website there and the price compared to AWS is very reasonable - an eighth of the price for bandwidth.

Cons

The Web UI for restoring files is a bit clunky, but thankfully I don't have to interface with it too often :)

Verified Reviewer
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Set it and forget it backup

Reviewed on 03/07/2020

I've used it for years, and have no complaints.

I've used it for years, and have no complaints.

Pros

I like the fact that it's always working in the background; and even though i already have cloud backups and disk backups, this is my third backup which makes a truly redundant (and assurance) solution.

Cons

Sometimes I want to quickly turn it off, i.e. I don't want backups going while I'm rendering or streaming, but it takes so many clicks to get to the on/of scheduling control panel deep inside System settings, that is annoying.

Ronnie
Ronnie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Peace of mind offsite backups

Reviewed on 02/02/2019

It provides great peace of mind knowing I have my important personal and business files backed up...

It provides great peace of mind knowing I have my important personal and business files backed up without any effort or thought.

Pros

It just trudges along in the background, doing its job securely backing up the files to the cloud. I like that I can have exclusion folders (like Dropbox, Google Drive, iCloud) since there's no point to back those up.

Cons

Not so much a con per se, but I haven't actually tested any of the backups because I haven't needed to.

Dany
Dany
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Serious peace of mind!

Reviewed on 22/04/2018

Pros

How can you go wrong with the idea of your machine being constantly backed up. I don't even realize it's happening, but seeing the reports of your backup is heartwarming. Knowing every computer regardless of platform is backed up is fantastic.

Cons

I can't think of anything negative to say about Backblaze. The price? Could it be cheaper? I'm sure it could, but it's very affordable.

Kimberly
Kimberly
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I near forget I have it because it's so easy to run.

Reviewed on 22/07/2021

My experience had been good. I had no problem getting a pre-sales question answered. Setup only...

My experience had been good. I had no problem getting a pre-sales question answered. Setup only took a few minutes and I love how quietly it runs in the background. You can't beat the prices

Pros

The software runs in the background and never nags me with popups and other notices. I get a notice each month from my credit card settings which reminds me I do have a backup and I should probably check it all being backed up everything. I'm a freelancer and handle a lot of important projects which makes this backup invaluable. The restore seems to be simple so it is a real piece of mind.

Cons

I think if you are not a technical person and don’t want to back up your full computer then you might need help picking the folder you do want to backup. However, I believe most people want to back up the whole C drive and will have no issue setting this up.

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Set and Forget Backup

Reviewed on 07/05/2019

Pros

I like that once it is setup it works in the background and backs up everything. It gives me piece of mind, and it works well.

I feel more confident for mine and other people's data if something should go wrong. I found it really easy to set up, and it has a bunch of options that make sense and allows me to exclude files if I need to.

Cons

More versioning of files would be good, just to give a bit more redundancy as some files can change a lot in a short period of time.

Chris
Chris
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Dead simple backup that works exactly as it should

Reviewed on 25/05/2018

Pros

LOVE LOVE LOVE IT! It is so easy to use, and I have it on all of my machines. Setting it up is so easy that I can recommend it to anyone. It finds what needs to be backed up and automatically transfers it in the background. And, best of all, it does not kill your Internet connection when it is transferring.

Cons

Absolutely nothing at all. Everything from setup to restoring files works intuitively. I've used a TON of backup programs, and Backblaze is just perfect.

Verified Reviewer
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Backblaze Business Backup

Reviewed on 13/11/2018

Overall Backblaze provides a quailty service at a fair price.

Overall Backblaze provides a quailty service at a fair price.

Pros

Backblaze was incredibly easy to setup. The first backup was running in less than 30 minutes.

Cons

On our Mac Mini Yosemite server, the backup of our database files was very difficult to integrate into the backblaze backup due to the files location.

Verified Reviewer
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Hands off cloud backup

Reviewed on 08/06/2021

I love that Backblaze is my fail-safe if something happens to my physical drives and I don't have...

I love that Backblaze is my fail-safe if something happens to my physical drives and I don't have to do extra work to maintain it. It's always there if and when I need it.

Pros

I don't have to do anything and I know all my files on internal and external drives are backed up off-site for peace of mind for me and my clients.

Cons

It is hard to tell exactly what is currently backed up at any given time when the continuous backup feature is on and using multiple external drives.

Rebecca
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gives me ease of mind regarding all digital documents I use for work and study

Reviewed on 10/04/2018

Ease of mind! Writing my master's thesis, it's just so good to know that all the work I do is...

Ease of mind! Writing my master's thesis, it's just so good to know that all the work I do is constantly being saved and updated, and I don't have to worry about what will happen if I break/lose my computer. I just can't get into the habit of doing manual backups, and now I don't need to!

Pros

- It's so simple to use! There's no fussing around selecting folders to sync, or need to do any manual syncs yourself! It just runs in the background
- Getting regular email updates allows me to have an extra sense of security
- I think the cost of the service is incredibly reasonable
- I love being able to remotely access files. It just makes working while travelling so much easier!

Cons

Really can't find fault with this service! The only improvement I would suggest is that a push notification for when updates are available would be great (currently, I have to request it to 'check for updates' every no and again), but that's not a massive problem.