Adobe Connect Reviews
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695 Reviews for UK Users
- Industry: Information Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Adobe Connect and I
Reviewed on 08/11/2018
Adobe allows our company to work with work-at-home agents using the same materials and software as...
Adobe allows our company to work with work-at-home agents using the same materials and software as in a traditional training room or conference.
Pros
I was a bit hesitant about using Adobe Connect. I thought it would be a software that would be complex and non user friendly. I was surprised to discover the opposite is true. Adobe allowed my training class to be engaged with user friendly options to be apart of the classroom. You can raise your hand, ask a question, provide feedback and even express thoughts in the moment. It is equipped with a white board, chat and options for getting the instructors attention without disrupting the class. the interface is easy to use and appealing. It is secure and private and as a company we often have several training classes going at one time as well as conferences via the Adobe Connect.
Cons
I am very impressed with Adobe Connect and don't have many critiques as far as cons go. Visibility of icons are the common criticism. Once you get acclimated to where things are then the icons themselves are not an issue.
- Industry: Human Resources
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for an online training class
Reviewed on 07/12/2021
As a presenter, it is great to know that you will be the only one who can start the conference and...
As a presenter, it is great to know that you will be the only one who can start the conference and there are not chitchats on the side while you are out. However, it will also be a downside since if the presenter is late then no other people can start the conference which can be a waste of time.
Pros
The software provides reporting capabilities on the timestamps of the attendees which makes the attendance reporting of a training class easier than to do it manually.
Cons
While the presenter can manage the microphone usage of the attendees, it is hard as a user to maintain a quiet background because as a user, I did not locate the noise cancellation option.
Alternatives Considered
Microsoft TeamsReasons for Switching to Adobe Connect
The reporting capabilities for attendance purposes.- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Adobe Connect with teaching
Reviewed on 23/06/2020
I would say that I am thankful I used Adobe Connect. For simply screen sharing, and limited VOIP...
I would say that I am thankful I used Adobe Connect. For simply screen sharing, and limited VOIP audio, it did a decent job. The worst parts of the software were really in the setup. Once it was up and running it was pretty much streamlined. I think it did a good job; I just really feel Zoom to be the superior product hence my review at the level of 3.
Pros
My institute had a license for Adobe Connect for several years. I began to use Adobe Connect around 2016 to facilitate lecture delivery in a large classroom. In my case, I had a room where students had a poor viewing angle of the screens and whiteboard. Initially used the software to solely screen share. As I became more comfortable, I also began to share audio when students could not attend a lecture. This was a help with being prepared for the Covid-19 online transition. As it turned out, I used another software en lieu of Adobe Connect (Zoom) as it was better setup to facilitate captioning and cloud recording. Nonetheless, Connect was a good software package.
Cons
I found that the UI was not plug and play. Every time I setup a new course/lecture it was moderately involved to get it to a situation in which I could screen share with the students. It did work but ultimately in comparison with Zoom or Blue Jean it was more involved on the setup end. Setting up a recurring meeting was not an option that I ever found. This meant that I was using a single link for the class. Prior to Covid-19, I doubt this was a big issue, but post-Covid-19 and Zoom bombing, I'm certain this would potentially have been a significant issue. Additionally it was not directly integrated in my university's course management unlike Zoom. This meant there were a few steps of "abstraction" I had to follow in order to get the notifications out to students vs. having a link automatically appear in the learning management system.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A functional and effective tool for business
Reviewed on 08/04/2019
We definitely recommend you to try Adobe Connect for your business. With a help of this service,...
We definitely recommend you to try Adobe Connect for your business. With a help of this service, you can easily share files, presentations and organize meetings. In addition, it helps to stay in touch with your team despite a location.
Pros
The best thing about Adobe Connect is its functionality. The software offers different pools, chats, file shares, and quizzes. In addition, there are multiple designs which are very useful for work. We are convinced that Adobe Connect service will help you to conduct online conferences, meetings, training classes or webinars much more successful. Adobe Connect is a web conferencing service with a help of which you can easily share data and multimedia files. With the assistance of this software, you can get back immediate feedback from hundreds of users. Moreover, with this tool, you can easily lead to webinars and online meetings.
Cons
There is no doubt that Adobe Connect has more advantages than disadvantages, but some issues should be improved. Firstly, it is a little bit hard to figure out everything connected with the interface’s features and options because of an interface itself a bit overloaded. It takes some time to sort out everything and learn all the necessary combinations. Moreover, the service can easily shut down or freeze without any reason.
- Industry: E-Learning
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Collaboration with the audience must be easier
Reviewed on 15/12/2020
We have been able to meet with our students.
We would expect an improved UI design, easer to use...
We have been able to meet with our students.
We would expect an improved UI design, easer to use icons and tabs both for the students and the presenters.
It looks primitive when compared to other popular applications. (Zoom, Tandem, Meets)
Pros
Adobe Connect features specific sections for notes, easy surveys, screen shares, and document uploads which are really cool if you manage are planning to lecture with little interaction with the audience. You can present your work, get audience opinions via polls and sketch on the shared files.
Cons
We have been using the program since the outbreak of Covid19 around March and the overall concern of many of the teachers is that they cannot indulge the students into the meeting. The reasons stated (and I also experience) are: students have conncetion problems starting the porgram, they log off when trying to activate mic or camera, once the voice is activated you have to wait some time to hear the student as the system activates and lets him/her heard by the others. Overall, this pai program makes me (and the other personnel) feel that the free version of other programs (Zoom maybe) works better for video conferencing and collaborative teaching.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
So..
Reviewed on 02/05/2021
Pros
I used adobe connect to join my online classes. Actually I don't like it at all. It looks like an old software and I don't like to use it. There is a lot of better options. So I would not use adobe connect again if I don't have to.
Cons
Absolutely the interface. I don't like it. It looks really old.
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A software that allows us not to leave pending assignments for later
Reviewed on 01/08/2018
Pros
Due to my duties within the corporation where I live, we have to make trips to the interior of the country and abroad in order to attend petroleum meetings, chemistry or simply go to recondite places where it is presumed there will be future oil exploitation.
In this absence to our natural workspace, Adobe Connect plays a fundamental role, since, among its many benefits, one of the most important and for which we use the software the most, is that we can make meeting rooms online, from a Android device, tablet or IOS, with our immediate supervisors, managers and managers, making daily reports of the progress we are making in the external areas where we are working.
This incalculable goodness saves us incalculable resources of time and money, since only from our cell phone or tablet, we can be making timely advances in the site in an effective way and with the greater security that only Adobe Connect can offer.
Cons
When I have had to set up an online room to set up meetings, complications have arisen based on some complex tools that the software has. While it is not a problem in itself of the functionality of the software, it is a point that should be taken into account so that the next updates are easier to use and so everyone can use the software in a simple way.
- Industry: Semiconductors
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
High quality videoconferencing
Reviewed on 29/08/2022
Adobe Connect has features that stand out and make it an effective choice. It reduces costs and...
Adobe Connect has features that stand out and make it an effective choice. It reduces costs and optimizes the company's communication capacity.
Pros
It has a pleasant and easy-to-navigate user interface. It has a reduced learning curve. It allows you to connect in an easy and agile way, from anywhere and at any time, using any media, device or operating system. Security and scalability are two characteristics that stand out in this platform. It enables effective videoconferencing and screen sharing. It offers a library of content stored in the cloud for easy access.
Cons
Although this platform is very robust and versatile, it is necessary to have a good bandwidth to enhance the experience and enjoy all its features to the fullest.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
A Solid Choice for a Virtual Classroom
Reviewed on 22/03/2024
Despite some hiccups, I've enjoyed using the platform overall.
Despite some hiccups, I've enjoyed using the platform overall.
Pros
The necessary components are all there for a virtual classroom. I think the breakout rooms work very nicely.
Cons
I've encountered several glitches in using this software, some of which might be a home internet problem, but other times they were on Adobe's end.
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect for everyone
Reviewed on 22/02/2024
Pros
This app helped me flawless attend my lectures without having to worry about connection issue. I particularly like the app, which means I can not worry about accidently closing a browser tab
Cons
I have seen a few, very rare glitches, which I have had to load in, but this has never been an issue
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I use to sell Adobe Connect...Best Reliable Conference Platform on the Market
Reviewed on 27/06/2017
This was the best conferencing tool. Sold it and used it daily.
This was the best conferencing tool. Sold it and used it daily.
Pros
You can customize your conference room depending on how and what you want to share. There are pods within your conference room which allows you to have a document sharing pod, a video sharing pod, a chat pod, survey pod, etc. To many to name. You can host one on one as well as one to many(Events). I use to train clients on this tool and the feedback was always positive. The interface dashboard is very is to navigate while in the meeting because you can show only what you what your audience to see. This allows you to pull documents, presentations and videos in the meeting on the fly. You can also record your meetings and send out recording that can be tracked to know if the recipient viewed the recording and or forwarded. There are way to many pros to name. The company I worked for was a conferencing provider and we sold partner products...WebEx, Microsoft, etc and Adobe Connect was always ranked high. One other pro...there is no download to join a meeting, you click the link and you're in. Ever tried to join a meeting and have to wait for something to download on your desktop before you enter - headache.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
So much potential but failed to deliver
Reviewed on 19/12/2022
The team put a HUGE amount of effort into converting our existing materials to Adobe Connect. We...
The team put a HUGE amount of effort into converting our existing materials to Adobe Connect. We loved the all of the functionality that the platform provides - some of which are not available elsewhere to my knowledge. We ran the first few sessions on the new platform but it was just too unstable. The video quality for just about acceptable but the audio was just unacceptably unstable and was interfering with the learning process. Very disappointed to have had to drop the whole thing after so much effort went into making it work. Lots of promise but just did not deliver.
Pros
I absolutely love the concepts that Adobe have created in relation to online classrooms. The ability to create rooms and screens and views with elements that can be switched on and off is fantastic. The best feature for me is the ability to save these set-ups and re-use them over and over again. Run a session; save it; refresh it back to the start-up and run another session.Breakout rooms are great and with some work it is possible to set up shared whiteboards that the facilitator can monitor in real time without entering each of the rooms.
Cons
The biggest issue was the audio quality - or lack of it. It was OK most of the time - not great but useable. However it was often very poor and it became too much of a hurdle. We had to ditch the whole thing and revert to MS Teams. Most disappointing.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Good purposes, needs more work on its execution
Reviewed on 21/02/2019
Pros
Leaders of the meeting can customize the layout of the Adobe Connect room which is very nice to have. You can have pods inside, like notes pods or certain buttons to click to let the instructor/leader/host know that you would like to raise your hand to speak, agree, disagree, step away from the meeting, ask them to speed up or slow down, etc.
Cons
The software constantly lags, uploads can be slow, and sometimes it kicks members out of the room (or even the host) for no reason. In principle this software is extremely useful, but could really use some user experience work. In my experience, our video conferences have been randomly frustrating when Adobe Connect acts up and we've had to switch to different modes of communication, which is difficult to work with when you want to rely on one source.
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
An expensive option compared to others...
Reviewed on 29/08/2020
My overal experience with Adobe connect is cool but very expensive for me! So had no other choice...
My overal experience with Adobe connect is cool but very expensive for me! So had no other choice but to migrate to a cheaper option...
Pros
Ideal for High end professionals who need to be under the hood of Adobe Ecosystem. Meetings and heavy files sharing are available. Adobe's smooth as well as attractive navigation and interface is just mindblowing! Slide Sharing and Audio recoring or Playback is Awesome! Screensharing, Whiteboard and lots of other exclusive features.
Cons
Expensive!!! 50$ a month! other than that the Cons are likely very less! But one of them is also major! It works Properly in Chrome Browser of Mac But not in PC. IE is to be used to solve the problem. Virtual Background is still not supported but its not a serious issue or just can be termed as a fancy one!
- Industry: Computer & Network Security
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid product
Reviewed on 23/09/2020
Pros
I like how reliable and easy to use Adobe Connect is as well as the many features that are available for collaboration.
Cons
It seems like Adobe is not investing much into the future of this product and I have started to use better more modern competitors.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Adobe Connect for Meetings and Webinars
Reviewed on 02/11/2018
Adobe Connect is great when it works. When it does not, you have to deal with the reseller and...
Adobe Connect is great when it works. When it does not, you have to deal with the reseller and Adobe. Both tend to point fingers at each other versus attempting to resolve the issue for you.
Pros
Adobe Connect is a versatile product that can very easily be used to host meetings and webinars. We use it for training sessions where we have attendees interact with various aspects of the program and with each other. The interaction keeps the attendees engaged and interested in the material being presented or taught.
Cons
The Adobe Connect reporting and dashboard capabilities are not intuitive. You really have to think and try out different scenarios before you find the format that works for you. We're also seeing latency when launchign the event catalog.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Tool For Web Conferencing
Reviewed on 27/02/2023
Adobe Connect is best Web Conferencing and real time collaboration tool . It has best GUI n which...
Adobe Connect is best Web Conferencing and real time collaboration tool . It has best GUI n which we can easily find associate ,create breakout ,chat and polls. It provides HD audio and video web conferencing and recording . It provides great features for interactive sessions.
Pros
I am using Adobe connect from last 3+ year and I found It best tool for web conferencing . We are using this for online training with team also it provides recording meeting feature so we can share this with absentees.It is very secure tool. It also provide virtual breakout, chat and poll feature.
Cons
I haven't found any issue yet. It is working very smooth and perfect for me.
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Useable and Decent
Reviewed on 09/11/2019
My overall experience with Adobe Connect was alright. I was able to use it for its proper purpose,...
My overall experience with Adobe Connect was alright. I was able to use it for its proper purpose, but it definitely worked a lot slower than other software. Some of my classes also stopped using Adobe Connect for office hours because it was older and slower than other software.
Pros
Adobe Connect is definitely a useable tool to use, although it seems to be a bit less modern than other tools. I like that there are options for video chatting, voice only, text chatting, and sharing screens. This came in handy for school projects and office hours that I attended in school. I study through an online university and Adobe Connect is what we used to connect with teachers for office hours and for presentations. While having office hours, students were able to easily ask the teacher questions and the teacher was able to share their screen with us.
Cons
What I least liked about this software is that it seems not so updated compared to more modern products that do the same thing. It was also a little bit difficult to use at first. I thought it worked very slowly as well.
- Industry: Arts & Crafts
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Overcome the barriers of space thanks to this software.
Reviewed on 24/09/2018
Adobe Connect is one of the software I use most regularly when I hold high-level meetings,...
Adobe Connect is one of the software I use most regularly when I hold high-level meetings, involving managers of other publishers, cultors, artists, musicians, and other members of the various publishing projects we intend to undertake.
Pros
Currently in our publishing house we have made many links with authors and musicians outside our latitudes, with whom we have developed joint work to align strategies for the construction of new books, where music and literary elements go from the hands of the experiences, anecdotes and stories of these authors.
Adobe Connect has been a fascinating tool, which has allowed us, among many things, to overcome this barrier of distance, thanks to a comfortable and highly interactive online conference room, where we interact and steal information according to our interests as a publisher. Another innovative element of this efficient software, is the possibility of establishing lines of work for each room in order to treat each topic with special depth, without combining themes or dispersing information. Another positive argument of this software is its warm and functional interface that segments the roles of each of the people who participate in videoconferences, making much easier the work of editorial research.
Cons
One of the impediments that seem when I use this software is that for some artists and developers it is not very easy to use, having to do small introductory courses to use it as I wish. This happens because there are certain aspects of computing and software management that are not so digestible. However, it is not such a big obstacle that it detracts from this incredible software.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Web Conferencing Platform
Reviewed on 09/10/2019
It's the best tool of this kind on the market as it has all the features needed to organize and...
It's the best tool of this kind on the market as it has all the features needed to organize and coordinate online projects. It's expensive, however, the annual subscription offers a good discount.
Pros
It is a premium product from a trusted brand. Features like dynamic participation and video recording make it a useful tool for any team that is looking for an all-inclusive web conferencing software.
Cons
It's an expensive product. It comes in three pricing plans with monthly and annual billing options. Fortunately, there is a 30-days free trial. The Meetings module is free for up to three participants.
- Industry: Luxury Goods & Jewelry
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Solid Tool for Web Conferencing
Reviewed on 30/12/2022
It is multifunctional allowing you to share files, and presentations, and organize attendees into...
It is multifunctional allowing you to share files, and presentations, and organize attendees into pods for group work. It also is able to record the sessions for future viewings.
Pros
I appreciate that you can run the app from your browser and it is also mobile-friendly. It offers high-quality video conferencing and is useful for running my international business.
Cons
Some participants in the conference have issues getting the platform to work, ut requires a strong internet connection. It does require some high-level software knowledge to set up the back end.
Switched From
Zoom Workplace- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Works great for hosting meetings
Reviewed on 01/05/2018
Pros
Adobe connect has a very robust set of tools for hosting meetings. It's easy to manage and switch between different tools and roles. Adobe makes it easy for clients to connect to meetings.
Cons
Broadcast quality leaves a lot to be desired. There's no way to set up crystal clear output for others to view and sharing pre-recorded video makes for enormous lag while it cuts in and out. It also seems to go offline fairly often, and customer service is very difficult to get a hold of to ask questions.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
A good program, but were forced to refuse
Reviewed on 20/02/2018
Pros
We decided to use this solution because of its functionality. But they did not calculate that it would cost so much. Indeed, the product does not require the installation of additional software and has a wide cross-platform. All you need is access to the Internet. However, the price just killed. The cost of a package for 5 students with installation on the server of the company and technical support cost $ 30. Our need was to expand the package to at least 30 people. Here also consider.
Cons
The main disadvantage - the price. It is easy to find affordable solutions cheaper, albeit not so convenient.
- Industry: Machinery
- Company size: 11–50 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Solid for Classroom Environments
Reviewed on 24/06/2021
Overall Adobe Connect is a solid software, however I think that its application is geared more...
Overall Adobe Connect is a solid software, however I think that its application is geared more towards education than anything else. Although the plethora of dynamic features is nice, I'd say for the average small-medium sized business it would be overkill. Additionally, there are free solutions for virtual meetings that can accomplish the goal of putting you e-face-to-face with others if that's all you need.
Pros
Adobe Connect is packed with functionality. In comparison to some of its immediate competitors in the virtual meeting space, Adobe Connect provides a customizable layout plan that allows you to feature a lot more than just your screen or your face (or whatever is on your webcam). It's document share feature allows hosts and participants to share documents quickly between one another, and moreover you can actually have the system narrate a document if needed!
Cons
A big area for improvement is the mobile application. Adobe Connect's mobile app consistently has connectivity issues, which I have experienced both via a WiFi and Cellular connection. The connectivity issues have been both in just joining a meeting, and being unable to do so from the start; and also during a meeting.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An excellent resource for remote professionals
Reviewed on 08/07/2019
Pros
I used Adobe Connect in a trial period while I was trying to build my business. I loved it so much that when my trial was up, I spoke with a sales representative to pay to continue using it - which I am doing to this very day. Adobe Connect was essential to building and maintaining my business connections remotely over vast distances. I was able to very easily hold Webinars, Web Meetings, and Business Meetings to get clientele interested and engaged. Adobe Connects tools and features made it interesting and fun to track how well I engaged with potential clients and how much of my time was well spent and where. As with all Adobe Products, the user interface is flawless and the program seamlessly integrates into your existing software suite.
Cons
Only con is that pricing for the software is a little more than I thought it would be. Also, I couldn't seem to find pricing on the official website or from Sale Reps before I began my trial period. I wanted to know pricing before I got too attached to a particular software. This could be more clearly available.