Synder Reviews
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246 Reviews for UK Users
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Time Saver
Reviewed on 18/04/2019
Saves time having to enter each transaction into Quickbooks. I love this product!
Saves time having to enter each transaction into Quickbooks. I love this product!
Pros
This product is a no brainer. Automatically syncs PayPal transactions to Quickbooks. Easy set up, then you don't need to touch it again!
Cons
I would like the software to also import the invoices.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does the job superbly in the background
Reviewed on 02/05/2019
Brings payments into Quickbooks on Line from my PayPal account with no worries. Initially I had a...
Brings payments into Quickbooks on Line from my PayPal account with no worries. Initially I had a bit of a problem because some settings were wrong but the team at Business Payments quickly discovered the problem and advised me.
Pros
I just set it up and it works, i dont have to think about it.
Cons
The is nothing to dislike i just does the job!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Absolute scam of a service [SENSITIVE CONTENT] you have a lot to answer for
Reviewed on 19/01/2022
Absolutely horrible kept the Fees the software does not work and is unfit for purpose
Absolutely horrible kept the Fees the software does not work and is unfit for purpose
Pros
Kept my money refused to assist loess about why they can’t refund and they constantly hide behind this
Not professional
Not trustworthy
A pitiful company
Terrible software
Cons
I hate these people and the software is a joke
- Industry: Veterinary
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Seamless!
Reviewed on 18/04/2019
Chuffed to bits - and I highly recommend this product.
Chuffed to bits - and I highly recommend this product.
Pros
Automation. Automation is the name of the game. And with this integration into QuickBooks, what used to be cross-referencing between online banking on the left side of the monitor, with spreadsheets on the right side, with 10 open tabs for Amazon purchases, eBay purchases etc, etc, etc... ...All of this is done in a few clicks. Literally a few clicks.
I'm a one-man-band (not literally), so saving time and stress with this type of payments system makes my life a heck of a lot easier.
Cons
I haven't come across any bumps/issues/whatever yet.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quickbooks intergration
Reviewed on 20/04/2019
Pros
Very easy to setup and use and support was patient with my questions even though I didn't really need them as the answers were easy to find.
I love the ability to either syn automatically or turn that off and select only the items I want, and that it was easy to setup both Stripe and PayPal with the same APP.
We are a Canadian company using QB online in multicurrency and it was very easy to select to proper accounts for everything to map to correctly
The pricing is reasonable
Cons
So far there is nothing negative to say
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
SImplify The Process
Reviewed on 12/05/2019
This App has made the integrating of Payal Transactions with Quickbooks simply saving time and...
This App has made the integrating of Payal Transactions with Quickbooks simply saving time and eliminating problems.
Pros
This APP simplifies acccounting and integration of PayPal with Quickbooks saving time, and eliminating the complexity of accounting for the novice. It is easy to set Up and thus track Profits & Loss & Taxes . Nice Tool.
Cons
Price: This App Could Be More affordable at the higer tiers to attract Statup Ventures
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Saves a lot of work
Reviewed on 14/05/2019
We are very happy. Saves a lot of time.
We are very happy. Saves a lot of time.
Pros
Business Payments generates the invoices on Quickbooks online for all Stripe and Paypal transactions. Before using this app we had to split manually every transaction, which took a lot of work.
Cons
Some time the information from stripe and Paypal arrives before the transfer. It's a bit confusing
- Industry: Market Research
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Snyder App is Excellent tool for Stripe to QB sync
Reviewed on 28/04/2020
Great product! Very easy to get started using the app to sync Stripe to QB. Customer support is...
Great product! Very easy to get started using the app to sync Stripe to QB. Customer support is super helpful, especially [SENSITIVE CONTENT HIDDEN]!
Pros
Very easy setup, intuitive, and user-friendly. Mapping of accounts is seamless.
Cons
Wish there were more pricing options... we need something between "Small" and "Medium"
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Happy
Reviewed on 25/06/2019
Just fine. Very happy so far.
Just fine. Very happy so far.
Pros
The ability to hook into other platforms to be able to streamline the data input. The ease of doing that without aligning data fields has been a huge benefit. Everything goes where it is supposed to go and that helps!
Cons
Nothing that I have found at this time.
- Industry: Music
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy, painless process.
Reviewed on 19/04/2019
Pros
Spent way too long searching for alternatives to integrate Stripe with Quickbooks, ended up using this app directly within Quickbooks and I'm more than satisfied.
Cons
Costs money, which adds up amongst everything else, but that's to be expected.
- Industry: Internet
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Synder App - They Do One Thing and Do It Well
Reviewed on 09/04/2021
It was excellent. We went from a Quickbooks Desktop workflow that included emails/post-its to a...
It was excellent. We went from a Quickbooks Desktop workflow that included emails/post-its to a fully streamlined, automated workflow. While we could have stayed with Quickbooks Desktop, we shifted to Quickbooks Online with little or no effort on the Synder app.
Pros
Loved the flexibility of the application to act as a conduit for our transactions. Support staff [SENSITIVE CONTENT HIDDEN] were fantastic to help us through testing and onboarding.
They support multiple transactional sources.
Cons
We had some glitches at first and had some display issues using various browsers. The support staff helped to rectify the issues and kept us in the loop throughout the process.
Alternatives Considered
MyWorks SyncReasons for Switching to Synder
For some reason, MyWorks charged extra for Quickbooks Desktop integration (which we were initially shooting for.) Originally, we were using quickbooks for inventory management along with transactional data. We shifted to separate our inventory management to other software an use QB for our ledger alone. At that point, Synder was the obvious choice.- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Synder sync is very powerful and helps sync Stripe and QBO
Reviewed on 15/05/2020
the sync process is nice and they are dilligent to get the sync right and work with you as a client
the sync process is nice and they are dilligent to get the sync right and work with you as a client
Pros
This is a very good sync app that syncs with Stripe or Square to QBO. I have used it on both platforms with two different companies I do bookwork for. One is about 500 transactions per month from Stripe and the other is about 100 transactions or less. But it is very nice in that the app sync process sets up the customer in QBO that had the sale over in Square or Stripe. You don’t have to do all that legwork. And you can rollback a transactions or cancel the sync at any time or try a sync then roll it back. Very useful.
I used the competition and couldn’t get any tech support and gave up and tried this company out and am very pleased. [SENSITIVE CONTENT HIDDEN] have been very helpful in helping get my client companies setup and track down problems in the sync process. Highly recommend.
Cons
took a while to get synced and all setup, client accounts take a while to get configured correctly if you are an accountant providing this service it is a little rough
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customer Service / Support
Reviewed on 14/01/2021
Overall I am happy with this service
Overall I am happy with this service
Pros
I hate any kind of technical software issues and when I have trouble, or questions, I LOVE your customer support. Tonight, I was able to use a chat with [SENSITIVE CONTENT HIDDEN] and he answered all my questions quickly and efficiently and solved my problem right away. I appreciate you hiring wonderful people like [SENSITIVE CONTENT HIDDEN] to help me thru things like tonight's issue which are so frustrating for me.
Cons
Sometimes I get emails or corespondence that is not intuitive to me. I wish things were worded more "idiot proof" so that a layman can understand it. I make jewelry .... I am not an IT person.
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Synder review
Reviewed on 01/09/2021
Pros
This app syncs all of our Stripe payments into QBO in nearly real-time. Would recommend for that efficiency and accuracy alone.
Cons
The subscription price is high if you don't have a lot of transactions. Also, recently there's a fraud prevention charge added to every Stripe transaction, so if you have 100 syncs a month, that covers only 50 transactions, whereas before the fraud prevention charge was added, that would cover 100 transactions.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helps me a ton
Reviewed on 14/10/2021
Really good customer support (recently [SENSITIVE CONTENT] was a big help) and very happy with the...
Really good customer support (recently [SENSITIVE CONTENT] was a big help) and very happy with the software. My only gripe is the price. I don't use nearly the amount of syncs I pay for, so I wish there was a lesser-tier option.
Pros
It's generally easy to use and works just like it's supposed to.
Cons
None that I can think of. Fits my needs exactly.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and fantastic support
Reviewed on 05/07/2021
Pros
This SaaS synchs my Stripe transactions and Quickbooks. It is fast, accurate. And the tech support is excellent.
Worked today with [SENSITIVE CONTENT] who was knowledge and patient. Really knew his stuff, did not waste anytime as his communications were very clear and actionable. Superb chat support.
Cons
none, I love Synder. This is fantastic software
If you need your QBO to talk to Stripe, this is the stuff to use
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic customer support
Reviewed on 25/04/2019
Pros
The automation between QuickBooks and payment gateways. The support is absolutely fantastic. I had such in depth and immediate help from the rep who made me feel that I was important enough to answer promptly and spend time on. I have been so frustrated in setting up my new QuickBooks account, and their online chat was painful and clearly the operator was talking to someone else. With Cloud Business, I had immediate and individual help, which really worked for me and helped to get my book keeping operational where QBO had no real interest. Thank you so much. The support alone is why I have now chosen to use Business Payments going forward.
Cons
The price of course but it's not a real complaint!
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So far, so Great!
Reviewed on 16/04/2020
I would highly recommend this app and these folks. Outstanding!
I would highly recommend this app and these folks. Outstanding!
Pros
I switched to Synder from Sync with Square because our business has 20 locations. Synder makes it really easy to link multiple locations, where Sync with Square did not. AND Synder’s customer service is outstanding (especially [SENSITIVE CONTENT HIDDEN].) There has always been somebody available to do a chat when I’m stuck on something, and they have been very patient with me – as I am not an accountant and none of this is easy for me.
Cons
I wish there was another tier for subscription fees.
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
OUTSTANDING SUPPORT
Reviewed on 13/02/2020
The Chat Support offered here is OUTSTANDING. Stan took a long time to walk me through setting...
The Chat Support offered here is OUTSTANDING. Stan took a long time to walk me through setting multicurrency accounts, answered ALL my questions with patience and then answered some more questions. Every time I have chatted with him, I am super happy. This is a rare thing today. OLGA is equally Super! Thank you!
Pros
This software logical and makes sense to the accounting user. It is forgiving in allowing rollbacks of syncs, just in case you screw up.
Cons
So far no cons with the product. I will have to use it longer to look for cons.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New user here
Reviewed on 09/11/2021
Pros
New user here. Can't comment on anything yet except implementation assistance, which was outstanding. Anna asked all the right questions to find out what we needed, then walked me through every step of the process to configure Synder AND configure QBO (!!!) to integrate the two products in exactly the way I hoped things would work. I think this is so important to a successful implementation and, honestly, not something many companies get right. Synder did.
Cons
New user - don't have enough experience to comment.
- Industry: Luxury Goods & Jewelry
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
save time and money
Reviewed on 08/09/2021
Pros
very easy to integrate, this app saves you time and works seamlessly. great customer support.
Cons
sometimes a bit confusing with the different european VAT rates.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Check out the Synder app for syncing transactions with Quickbooks!
Reviewed on 05/05/2020
I had a great experience. I was very pleased.
I had a great experience. I was very pleased.
Pros
I had a great experience in researching the functionalities of the Synder App for my Stripe and Paypal transactions. [SENSITIVE CONTENT HIDDEN] was extremely knowledgable and answered all of my questions. If you are unsure about getting this app, be sure to chat in and speak to [SENSITIVE CONTENT HIDDEN]. He will assist and guide you and address any concerns you may have.
Cons
I did not experience any negative effects of using this software.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Syncing Square with Synder is a breeze!
Reviewed on 08/05/2020
This company has the best support people you will ever find. It's 7.20pm here in California, I...
This company has the best support people you will ever find. It's 7.20pm here in California, I didn't think anyone would be able to help me at this hour, but [SENSITIVE CONTENT HIDDEN] was available to help me via chat. I got all my locations set up in just a few minutes. I also had a lot of questions and she answered all of them, she knew her stuff. Thank you so much, [SENSITIVE CONTENT HIDDEN]! and Synder for how easy to use their system is.
Pros
Best tech support team
Easy to use
User friendliness
Cons
So far there is nothing I didn't like, this app is great!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Accountant at the Beach
Reviewed on 16/04/2019
Good.
Good.
Pros
It allows Stripe to feed through and properly reflect fees.
Cons
It is a little complicated to get started.
- Industry: Import & Export
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Synder Support
Reviewed on 25/02/2021
Excellent! We are new to Synder but so far it has been a seemless transition. I had to make a...
Excellent! We are new to Synder but so far it has been a seemless transition. I had to make a change to our process today and [SENSITIVE CONTENT HIDDEN] was on chat to walk me through it every step of the way and didn't jump out until my change was completed successfully.
Pros
Customer Support is excellent! Walked us through the setup of the product and had us going in an hour
Cons
Not always intuitive where to find the item you need to update