RXNT

4.3 (472)
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Cloud-based Practice Management, EHR, and eRx Software

Overall rating

4.3 /5
(472)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

87%
recommended this app
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472 Reviews for UK Users

Chad
Chad
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Efficient and quick

Reviewed on 06/09/2018

Pros

It allows not only to pull in medication directly into our EHR, but it can help to decide which medication will and will not be covered.

Cons

It has some difficulty with some insurance plans where you have to lookup by fill data rather than rd.

Julie
Overall rating
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

RXNT As An FRC

Reviewed on 31/05/2024

Pros

I liked the ease of access to client records

Cons

Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect more of medical field than appropriate for alternative field users.

Chris
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst Company

Reviewed on 06/01/2024

We have been with RXNT for over a year. Was great when we first started, now we spend all day...

We have been with RXNT for over a year. Was great when we first started, now we spend all day submitting support tickets. You can never get a hold of anyone over the phone. Its hard to run a medical office when the website is always down. All they every want to blame it on is your cache or cookies to be cleaned. You can only clear it so much over and over and over.

Pros

Nothing, the system is always not working

Cons

That the system never works. You have to send multiple support tickets a day to find out why things don't work. No one has time to sit around waiting for things to get fixed.

Response from RXNT

This user is no longer a current client of RXNT. We're sorry they had trouble with the system and with our support team, however, our customer service team works hard to ensure that issues are addressed promptly and effectively. The former client communicated their frustration in a disrespectful, threatening, and verbally abusive manner. This was unacceptable and RXNT does not tolerate customers treating our team members in such a manner. We are committed to resolving customer concerns, but we request that communication be conducted in a professional manner. For any concerns related to the review above, please contact [email protected] and we'll be happy to help!

Leslie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pleasure to use

Reviewed on 18/09/2024

I use it all the time and it is a pleasure

I use it all the time and it is a pleasure

Pros

Easy to work with and log onto for seeing patients

Cons

nothing bad about RXNT so no complaints when using

Nicole
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

rxnt review

Reviewed on 10/07/2024

Pros

Ease of use and layout make it very clear on what you need to fill in and complete.

Cons

The cost of the program is quite high, especially for a new business owner.

frederick
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

E-prescribing

Reviewed on 20/05/2024

Excellent. No problems
Ever and excellent support when rarely needdd

Excellent. No problems
Ever and excellent support when rarely needdd

Pros

Easy to access and very functional. Organized and fast to prescribe and to refill scripts

Cons

No complaints at all works well with good support

Paul
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great e-Prescribing solution

Reviewed on 17/06/2024

Pros

The most recent updates have created a smoother process for the prescriber.

Cons

Hard to update patient information as needed.

Kenneth
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 02/08/2024

It has been great except for 1-2 occasions when it went down and was unusable for a few hours

It has been great except for 1-2 occasions when it went down and was unusable for a few hours

Pros

The ability to see when a prescription was sent and delivered successfully.

Cons

The only Con would be when it goes down it stayed down for a few hours.

Angela
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great platform

Reviewed on 05/08/2024

Excellent platform, easy to use, allows refills with quick easy task to complete.

Excellent platform, easy to use, allows refills with quick easy task to complete.

Pros

It is very easy to use and allows you to schedule refill orders. Very user friendly highly recommend this platform.

Cons

the code does not always work for log in access.

beth
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All Shore Infusion

Reviewed on 26/06/2024

Pros

Easy to use, keeps all my files safe, protects account with code

Cons

I have no issues with this program and utilize it daily

Kim
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New Clinic EMR

Reviewed on 29/11/2023

I am very satisfied overall with the pros of RXNT.

I am very satisfied overall with the pros of RXNT.

Pros

I love the templates for charting which gives me access to the diversity of my patients.

Cons

The billing portion was complicated but I no longer use that feature.

Alternatives Considered

OptiMantra

Reasons for Switching to RXNT

Navigating RXNT was easier when I trialed the alternative products and the value is superb.
Nichole
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome Product

Reviewed on 02/11/2023

Pros

Ease of use! Templates for charting are awesome!

Cons

There is really nothing I do not lije about the product.

Amanda
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Absolutely Horrible.. don’t do it!!!

Reviewed on 19/02/2024

Horrible .. it will be your worst nightmare. Do not go with this system! I will spread the word...

Horrible .. it will be your worst nightmare. Do not go with this system! I will spread the word everywhere I can

Pros

Absolutely nothing this is been a complete nightmare! Don’t do it!

Cons

If I could give customer support a zero I would. You are basically on your own to try to navigate this horrendous system. I cannot wait to switch. Please save yourself the time and spend the extra money on a different system. Wish I would’ve went with epic.

Response from RXNT

Hi Amanda, we're sorry you've had trouble with the system and with our customer support team. We can assure you that our support staff works hard to ensure that issues are addressed promptly and effectively, and we are 100% committed to resolving customer issues. While we understand that this situation may be frustrating, we prefer that feedback be communicated directly and in a professional manner. Our team has already been in contact with you, but please reach out to [email protected] if there's anything else we can help you with!

isabella
Overall rating
  • Industry: Alternative Medicine
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

RXNT work or not?

Reviewed on 12/02/2024

Pros

rxnt was a very good website for making appointments and creating new patients, however it had many errors when it came to sending the forms to new patients, and it was very difficult to continue giving papers to everyone

Cons

I don't like that it is not easy to use, the first days with this application it is very difficult to adapt, it is very confusing.

Bruce
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Used in a very small practice.

Reviewed on 13/01/2024

For my purposes this is a good EHR since I have very few patients. I want to use an EHR and it is...

For my purposes this is a good EHR since I have very few patients. I want to use an EHR and it is not very expensive.

Pros

The price for this EHR is low which is very helpful since I have a very small practice.

Cons

Some features have been a problem for me to use. In particular, it seemed difficult to get set up for e-prescribing scheduled drugs. So I opted not to use this.

Lorraine
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Everyday EHR

Reviewed on 26/02/2024

Overall, RXNT is user-friendly. RXNT makes charting faster and easier.

Overall, RXNT is user-friendly. RXNT makes charting faster and easier.

Pros

RXNT is straightforward and easy to use. I love the wide variety of preset templates. makes my charting a lot easier.

Cons

Sometimes the site will crash. Too long to load a page

Carolina
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

MA RXNT Review

Reviewed on 21/05/2024

Pros

Pros:
-easy to use
-the layout of the page is neat and efficient.
- easy to find pt

Cons

Cons:
- loading time for somethings are slow
- crashes of the website happens sometimes pushes us back with pt

Prince
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top level Prescription service

Reviewed on 31/05/2024

Exceptional, great, amazing. Graphic design is engaging.

Exceptional, great, amazing. Graphic design is engaging.

Pros

It is 2024 compliant and top level service.

Cons

When i click on rnxt prescribe on Donefirst EMR, i wish it takes me to the patients portal. I am always having to search the patient before prescribing.

Susan
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent source for electronic prescriptions

Reviewed on 01/11/2023

very happy to use this product. All the trasnferring prescription or pharmacy identification were...

very happy to use this product. All the trasnferring prescription or pharmacy identification were always corrected the same day or within the hour.

Pros

the ease and immediate technical support, if needed.

Cons

none I have no problems with the system. I have not have any issues with the system that were not corrected.

haydee
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

great service

Reviewed on 03/09/2024

100% GREAT. I called and a few minutes later. I received help

100% GREAT. I called and a few minutes later. I received help

Pros

Their service and prompt attention always.

Cons

so far I like everything. service,

William
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall very good in function

Reviewed on 21/09/2023

Very good bust slow on showing data sheet for patient

Very good bust slow on showing data sheet for patient

Pros

Ease of access and efficiency and capable of executing anywhere and have records under previous. Also avoid mailing prescriptions

Cons

Do wish show phone number of patient beside birthday on face sheet

Bette
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RXNT Rocks!

Reviewed on 27/11/2023

Pros

I have not experience any issues while using RXNT. I was able to understand the program in a few days of training. If I do ever experience a problem or have any questions, I am reached out to within 24 hours and taken care of.

Cons

I haven’t had any bad experience with the RXNT system.

Sandhya
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent product

Reviewed on 04/12/2023

Excellent . No problem with sending rx or adding information

Excellent . No problem with sending rx or adding information

Pros

Ease of use and efficient in sending my narcotics prescription

Cons

I don’t have any comment. I love the ease of it

Patty
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

RXNT used for Hospice

Reviewed on 09/10/2023

I have been able to profile new Nurses relatively quickly and anytime I call Customer Service, I...

I have been able to profile new Nurses relatively quickly and anytime I call Customer Service, I get a human voice. That makes a real difference to me!

Pros

I like to e prescribing feature within RXNT. This allows our nurses to profile medications so family can pick them up at neighborhood pharmacies.

Cons

I have had staff nurses report that RXNT is hard to get established with, but I feel that is in part to lack of use.

Cynthia
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Rewview

Reviewed on 26/07/2024

Pros

It is straightforward and easy to understand

Cons

Can’t think of any right now. I believe the team at RXNT does its best.