RXNT Reviews
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472 Reviews for UK Users
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Efficient and quick
Reviewed on 06/09/2018
Pros
It allows not only to pull in medication directly into our EHR, but it can help to decide which medication will and will not be covered.
Cons
It has some difficulty with some insurance plans where you have to lookup by fill data rather than rd.
- Industry: Individual & Family Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
RXNT As An FRC
Reviewed on 31/05/2024
Pros
I liked the ease of access to client records
Cons
Logging in is somewhat of a chore and no explanation of menu categories…some seem redundant and others seem titled to reflect more of medical field than appropriate for alternative field users.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst Company
Reviewed on 06/01/2024
We have been with RXNT for over a year. Was great when we first started, now we spend all day...
We have been with RXNT for over a year. Was great when we first started, now we spend all day submitting support tickets. You can never get a hold of anyone over the phone. Its hard to run a medical office when the website is always down. All they every want to blame it on is your cache or cookies to be cleaned. You can only clear it so much over and over and over.
Pros
Nothing, the system is always not working
Cons
That the system never works. You have to send multiple support tickets a day to find out why things don't work. No one has time to sit around waiting for things to get fixed.
Response from RXNT
This user is no longer a current client of RXNT. We're sorry they had trouble with the system and with our support team, however, our customer service team works hard to ensure that issues are addressed promptly and effectively. The former client communicated their frustration in a disrespectful, threatening, and verbally abusive manner. This was unacceptable and RXNT does not tolerate customers treating our team members in such a manner. We are committed to resolving customer concerns, but we request that communication be conducted in a professional manner. For any concerns related to the review above, please contact [email protected] and we'll be happy to help!
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pleasure to use
Reviewed on 18/09/2024
I use it all the time and it is a pleasure
I use it all the time and it is a pleasure
Pros
Easy to work with and log onto for seeing patients
Cons
nothing bad about RXNT so no complaints when using
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
rxnt review
Reviewed on 10/07/2024
Pros
Ease of use and layout make it very clear on what you need to fill in and complete.
Cons
The cost of the program is quite high, especially for a new business owner.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
E-prescribing
Reviewed on 20/05/2024
Excellent. No problems
Ever and excellent support when rarely needdd
Excellent. No problems
Ever and excellent support when rarely needdd
Pros
Easy to access and very functional. Organized and fast to prescribe and to refill scripts
Cons
No complaints at all works well with good support
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great e-Prescribing solution
Reviewed on 17/06/2024
Pros
The most recent updates have created a smoother process for the prescriber.
Cons
Hard to update patient information as needed.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 02/08/2024
It has been great except for 1-2 occasions when it went down and was unusable for a few hours
It has been great except for 1-2 occasions when it went down and was unusable for a few hours
Pros
The ability to see when a prescription was sent and delivered successfully.
Cons
The only Con would be when it goes down it stayed down for a few hours.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform
Reviewed on 05/08/2024
Excellent platform, easy to use, allows refills with quick easy task to complete.
Excellent platform, easy to use, allows refills with quick easy task to complete.
Pros
It is very easy to use and allows you to schedule refill orders. Very user friendly highly recommend this platform.
Cons
the code does not always work for log in access.
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All Shore Infusion
Reviewed on 26/06/2024
Pros
Easy to use, keeps all my files safe, protects account with code
Cons
I have no issues with this program and utilize it daily
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New Clinic EMR
Reviewed on 29/11/2023
I am very satisfied overall with the pros of RXNT.
I am very satisfied overall with the pros of RXNT.
Pros
I love the templates for charting which gives me access to the diversity of my patients.
Cons
The billing portion was complicated but I no longer use that feature.
Alternatives Considered
OptiMantraReasons for Switching to RXNT
Navigating RXNT was easier when I trialed the alternative products and the value is superb.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product
Reviewed on 02/11/2023
Pros
Ease of use! Templates for charting are awesome!
Cons
There is really nothing I do not lije about the product.
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Absolutely Horrible.. don’t do it!!!
Reviewed on 19/02/2024
Horrible .. it will be your worst nightmare. Do not go with this system! I will spread the word...
Horrible .. it will be your worst nightmare. Do not go with this system! I will spread the word everywhere I can
Pros
Absolutely nothing this is been a complete nightmare! Don’t do it!
Cons
If I could give customer support a zero I would. You are basically on your own to try to navigate this horrendous system. I cannot wait to switch. Please save yourself the time and spend the extra money on a different system. Wish I would’ve went with epic.
Response from RXNT
Hi Amanda, we're sorry you've had trouble with the system and with our customer support team. We can assure you that our support staff works hard to ensure that issues are addressed promptly and effectively, and we are 100% committed to resolving customer issues. While we understand that this situation may be frustrating, we prefer that feedback be communicated directly and in a professional manner. Our team has already been in contact with you, but please reach out to [email protected] if there's anything else we can help you with!
- Industry: Alternative Medicine
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
RXNT work or not?
Reviewed on 12/02/2024
Pros
rxnt was a very good website for making appointments and creating new patients, however it had many errors when it came to sending the forms to new patients, and it was very difficult to continue giving papers to everyone
Cons
I don't like that it is not easy to use, the first days with this application it is very difficult to adapt, it is very confusing.
- Industry: Medical Practice
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Used in a very small practice.
Reviewed on 13/01/2024
For my purposes this is a good EHR since I have very few patients. I want to use an EHR and it is...
For my purposes this is a good EHR since I have very few patients. I want to use an EHR and it is not very expensive.
Pros
The price for this EHR is low which is very helpful since I have a very small practice.
Cons
Some features have been a problem for me to use. In particular, it seemed difficult to get set up for e-prescribing scheduled drugs. So I opted not to use this.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everyday EHR
Reviewed on 26/02/2024
Overall, RXNT is user-friendly. RXNT makes charting faster and easier.
Overall, RXNT is user-friendly. RXNT makes charting faster and easier.
Pros
RXNT is straightforward and easy to use. I love the wide variety of preset templates. makes my charting a lot easier.
Cons
Sometimes the site will crash. Too long to load a page
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
MA RXNT Review
Reviewed on 21/05/2024
Pros
Pros:
-easy to use
-the layout of the page is neat and efficient.
- easy to find pt
Cons
Cons:
- loading time for somethings are slow
- crashes of the website happens sometimes pushes us back with pt
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top level Prescription service
Reviewed on 31/05/2024
Exceptional, great, amazing. Graphic design is engaging.
Exceptional, great, amazing. Graphic design is engaging.
Pros
It is 2024 compliant and top level service.
Cons
When i click on rnxt prescribe on Donefirst EMR, i wish it takes me to the patients portal. I am always having to search the patient before prescribing.
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent source for electronic prescriptions
Reviewed on 01/11/2023
very happy to use this product. All the trasnferring prescription or pharmacy identification were...
very happy to use this product. All the trasnferring prescription or pharmacy identification were always corrected the same day or within the hour.
Pros
the ease and immediate technical support, if needed.
Cons
none I have no problems with the system. I have not have any issues with the system that were not corrected.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great service
Reviewed on 03/09/2024
100% GREAT. I called and a few minutes later. I received help
100% GREAT. I called and a few minutes later. I received help
Pros
Their service and prompt attention always.
Cons
so far I like everything. service,
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall very good in function
Reviewed on 21/09/2023
Very good bust slow on showing data sheet for patient
Very good bust slow on showing data sheet for patient
Pros
Ease of access and efficiency and capable of executing anywhere and have records under previous. Also avoid mailing prescriptions
Cons
Do wish show phone number of patient beside birthday on face sheet
- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RXNT Rocks!
Reviewed on 27/11/2023
Pros
I have not experience any issues while using RXNT. I was able to understand the program in a few days of training. If I do ever experience a problem or have any questions, I am reached out to within 24 hours and taken care of.
Cons
I haven’t had any bad experience with the RXNT system.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent product
Reviewed on 04/12/2023
Excellent . No problem with sending rx or adding information
Excellent . No problem with sending rx or adding information
Pros
Ease of use and efficient in sending my narcotics prescription
Cons
I don’t have any comment. I love the ease of it
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
RXNT used for Hospice
Reviewed on 09/10/2023
I have been able to profile new Nurses relatively quickly and anytime I call Customer Service, I...
I have been able to profile new Nurses relatively quickly and anytime I call Customer Service, I get a human voice. That makes a real difference to me!
Pros
I like to e prescribing feature within RXNT. This allows our nurses to profile medications so family can pick them up at neighborhood pharmacies.
Cons
I have had staff nurses report that RXNT is hard to get established with, but I feel that is in part to lack of use.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Rewview
Reviewed on 26/07/2024
Pros
It is straightforward and easy to understand
Cons
Can’t think of any right now. I believe the team at RXNT does its best.