Square Online Reviews

I like how easy it was to create a simple website that looks good and works well with little issue.

Square Online is meant to go along with their other services, such as POS, inventory management, online shops, appointments, etc. It's not trying to be highly customizable, but it is just customizable enough to do a fine job for most small businesses.

All Square products are super dependable to have a great UI.

There was nothing I hated and my expectations were met.

Free plan,Relative ease to set up a website

Serious bug on shipping profile setting. the program is written without a logical mindset. and problem was first brought up in community forum in 2021!!A Custom shipping profile allows Single Ship rate setting. And the insanity is, Square won't permit you to assign the product to multiple custom profiles. So your product is restricted to one custom profile where you can set one or multiple destinations, but with one ONE SINGLE ship rate allowed. The one who wrote the program does not have a sound mental state. The management at Square also have serious problem to allow the issue remain over 24 months.Live Chat agent confirmed with me today Sept 30, 2023, the feature I want is currently not available with Square OnlineWARNING TO WHO MAY BE INSTERESTED TO USE SQUARE ONLINESTay away unless they fix the problem !! It is a joke and a waste of time!

Square Online is simple to use and track purchases.

I have not had issues using Square Online.

Really enjoy the point of sale software & hardware, the invoicing ability and the CRM tools that are available with the marketing tools that you can subscribe for.

The inability to do instant transfers until you've processed a certain amount of payments, payroll fees being deducted per payment versus per service.

I loved how easy everything was and that it was very similar to the way Apple products work.

There are a LOT of hidden costs with Square. We were going to use Square for our entire operation as it has features for a food business that no one else in the market has. Unfortunately Square charge 50p per online order that is not explained clearly on their website. As we process thousands of orders per week that cost is huge compared to rivals. Square were unable to provide an explanation of what that 50p per order was for and as it can’t be justified we cannot transfer our complete customer base to Square.

Square Online has been a boon for our salon's transaction management and e-commerce. Its user-friendly interface allowed us to quickly adapt, facilitating smooth credit card payments for our customers. The platform's robust analytics have been key in overseeing profits and tax, offering clear insights that guide our business decisions. Additionally, the seamless integration with Square's ecosystem streamlines operations, from inventory management to customer payments, enhancing overall efficiency and the customer payment experience.

However, Square Online isn't without its drawbacks. Customization of the online store is somewhat limited, posing challenges for salons looking to create a unique online presence. While it performs well for basic e-commerce needs, those requiring deeper customization or unique branding might find it lacking.

Use friendly app, cheap transaction and transfer fees

Transfer times can take a bit long but there is an option to instantly transfer funds

The ease of taking debit/credit payments anywhere !

Nothing I don’t like about Square online !

I’ve lived using square products. They’re very easy to navigate and set up

Sometimes I wish the mobile app had all the same features as the web but doesn’t hinder me using it

Its convenient to use and easy to set up.

Customer service is terrible and not easily accessible.

I know of caterers that have used Square and it makes things so simple for the purchase of their services or items. Also, there is peace of mind there as far as security goes. I have never had an issue with square whether I am the provider or the customer.

I have nothing negative to say about Square

This is a great way to help me and my customers with easy payment. i have never had a complaint. I have also purchased stuff from others that use square and its just wonderful for everyone.

I dont have many cons, the easy of Square Online is so fantastic

Easy to use, inexpensive, integrates with square store easily.

Website templates are limited and square online stores start to all look similar. Offering discounts with multiple purchased items without using a coupon is not available. Having automatic shipping discounts without using a coupon is not available. Would like automatic discounts and be able to offer free shipping when minimum orders are met. Have to be careful about generating a shipping label because you only get one chance. If a shipment requires two or more labels, can only generate through square online via shippo. Then have to go to shippo to generate additional labels. That is a hassle.

The ability to add multiple photos and contiually edit photos is probably what I like best. Description of product tells only some about the product. Buyers want to see it. I can easily edit the photos and rearrange them for renewed interest.

My products need a numbering system that a buyer can easily see and add when asking me questions about the product. Many customers want to use Pay Pal.

Square makes starting an online business seem easy! They keep track of the inventory, allow you to make customer profiles, and be as creative as you like. The best features in my opinion are: the free stock photos, low cost domains, and checkout links.

Now that I've been using Square for a year now, I realize I would love the option to have my customers control their account and see past orders. I get asked that question a lot. Apparently it's not user-friendly as of right now

I like that square offers different other features and applications that work with all the other square products. Square is also very easy to use and maintain.

Sometimes I think that square is physically too small or not sturdy enough.