Houzz Pro Reviews

EAS OF USE AND LEADS AS WELL AS ABILITY TO SHOWCASE WHATWE GAVE DINE FOR CLIENTS

DIFFICULTY LAUNCHING WEB SITE MAINKY BUT THATS IT

The abundance of email with information and tips.

The lack of templates available to use, the inability to easily cancel subscription myself in my account. The price I paid for the services and goods that I received.

Houzz Pro makes designing for my clients super simple! I especially love the room scanning tool to build my floorpans!

I don't like how the set up suggestions stay up on your profile. I wish those were hide-able. It is also pricey to add a second user, however unavoidable.

Houzz provides good support to new business owners from how to get leads to how to manage and track projects. They set up the business owner with an account manager and the person I get to work with, [sensitive content hidden] is very knowledgeable and helpful at the time of making marketing decisions. I have enjoyed how easy it is to manage my website through houzz. From the design of it to the content that goes on it, I can change things myself at any time or request the support from a houzz specialist to advise me on what would work best. Houzz also has packages that help you expose your company at a local (city) and nation wide levels.

Houzz offers the option to buy marketing packages that expose you to different cities through adds but it doesn't offer the direct purchase of leads. You get to pick the level of exposure you want to pay for and this gets measured by clients interactions with company's houzz portal or website. I find this challenging specially if you are just beginning to build a brand/company, and although I have been satisfied so far with their service, I wish they offered the option to purchase leads in the future. I think this would help diversify their product and help business owners have more tools of generating new clients.

It has so many features to offer you to have a successful business and carry it out professionally.

I feel like all the features, but it could be a bit more organized and in categories that makes sense to it's functions. I also noticed the video tutorials are not all up to date, so there are something's that are confusing when following through with it.

Takeoff software is great. We mainly use it for digitizing plans for takeoff purposes. I need to learn how to integrate it in to the estimating part and project management but have not been able to learn that yet. The learning curve is a bit difficult if I am not able to directly communicate with a technician. It can be difficult to speak with someone when you need it to answer a question quickly.

I like all of the what house pro does but I need to learn to use all aspects of the software as we mainly only utilize the takeoff part of it.

so many different options. If i ever have any questions i get a fast response.

i don"t have a place to do contracts. And i wish when i did the estimates it would automatically give me the price for labor and materials.

Easy to work, even if not tech savvy such as myself. I am able to easily navigate for the most part. I also like the ability to communicate easily with my clients through the email feature. Overall, it feels like a very organized system, which my team enjoys.

I do wish the platform was a little easier for those of us that are IPad users.

Integration with marketing, design tools.

It is slow, it does not have a lot of integrations, or access to use APIs, webhooks and other type of data for sales as well as it needs better time management and cost management features like geotagging for time slip.

I was working on the Ivy platform and made the switch to Houzz Pro when they Acquired Ivy. I love the 3D scanner as it is fairly accurate in measurements as well as square footage for flooring and wall materials. I love the fact that you can merge invoices together. The time clock is fabulous and allows for exact time you work on a project. I like that when you get to a clients you are alerted to see if you need to clock in. Houzz pro makes paying sales tax each month easy. The reports are great!

I would like to have a direct contact & speak to a live person as opposed to chatting with a robot. When you email support, they have called back a day or 2 later which is well after the time I need.

This is an easy to use and intuitive application that has helped to streamline and concentrate tasks in my business.

I have found some modules to be oversimplified.

I love the organization. It helps me run my business's efficiently and keeps me sane bouncing from project to project.

That you can't have multiple screens for a mood board. Most times a room needs more than just one design board and I like give my client some options.

I love the estimate and invoicing features. I also really like the floor plan feature.

It has a very steep learning curve. I’ve used it for over six months and am still learning how to use it.

The ease of use and setup were key for me when I first started. The staff was eager to help get me started and are still just a phone call away when I need help or have questions. The estimating "program" is extremely helpful... I use it every day! The "Layout" and 3D design "program" is awesome for when I design a new kitchen or bathroom renovation.

Sometimes the updates and changes to the programs throw me for a loop, however, the staff always help get me back on track.

I really love how easy it is to manage all my projects on one platform and it also integrates with QuickBooks. Files no longer get loss or misplace and I can look up information on the drop of a dime either online or on my phone.

There are a few glitches but every year Houzz Pro is constantly making improvements to the tools available and user friendliness.

I like the simplicity of Houzz Pro, everything I need including my website is in one convenient location.

Sometimes they release upgrades too early and users suffer through the learning curve when there could have been a better way to incorporate new features and educate users.

Houzz Pro help our firm source products, manage project budgets and billing and acquire new leads.

Customer service and lack or clarity in contract. I got tied into expense monthly features my firm does not use for an entire year and was not satisfied with how it was handled.

The user interface is easy to use. Leads are well tracked/simple to make notes. Any changes made to our website, which is through Houzz as well, are easy to make from the Houzz pro web application. Their customer service has been helpful when we need to make adjustments.

Only one 'admin' can be a 'super user' of the site. I understand the thought behind this, that you don't want too many cooks in the kitchen, however, it would be great if you could more easily assign roles to admins rather than having one super user with all the power.