RentRedi Reviews

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104 Reviews for UK Users
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Long term rentals software
Reviewed on 02/11/2023
Pros
It's a platform that provides easy search. It also the secure payment and personalized support.
Cons
The site is sometimes out of my control at the moment.Have to go to each unit's page to see who has paid, and who has yet to pay.
Response from RentRedi
HI there! Thank you so much for leaving us this rating and review. We value your insight into how we can improve our product and will pass along your feedback to the team!
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Reoroc & Raine LLC.
Reviewed on 04/11/2024
My over all experience has been good because the video helps alot.
My over all experience has been good because the video helps alot.
Pros
Easy to use
Help is available and friendly
Cons
Not sure how my tenant can do a partial rent if section 8 is paying the difference
Response from RentRedi
Hi there! Tenants can absolutely make partial payments on RentRedi! Here's an article about how Section 8 housing assistance works with RentRedi's software!
https://help.rentredi.com/en/articles/9092357-how-to-create-section-8-charges
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Awful Software
Reviewed on 13/03/2024
AWFUL AWFUL AWFUL AWFUL
Get the message?
AWFUL AWFUL AWFUL AWFUL
Get the message?
Pros
Absolutely nothing. This is the worse software I have had to use in the last ten years.
Cons
I can never tell if a tenant has paid their rent. The system changes the numbers that I input and then charges me to change them back. At 20 cents per month- I am being over charged.
Response from RentRedi
Hi Christina, thank you so much for reaching out and giving us this feedback. We appreciate your insights into how we can improve our processes. A RentRedi representative will be reaching out to help address any concerns or questions you have!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good software for property management
Reviewed on 16/11/2023
Pros
I almost like how easily I can use it for the first time. Without technical knowledge, I still can use and explore all its functions easily. Also, when checking its documents, I can always get the answer for my issues and concerns. Cannot tell about the dashboard with the good arrangement which provides a good view and work on it faster. It fits with all my requirements for manage properties for my daily work. Save lots of time and improve my working performance.
Cons
Not so much but sometimes, I need to refresh the software to get the better performance as well as the technical support needs to rely more quickly. It is good if it supports auto hint for input based on the history.
Response from RentRedi
Hi there! Thank you so much for this great review and rating. We appreciate your feedback and hope you continue to enjoy using RentRedi to manage your rentals!
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rent Redi Full Review
Reviewed on 04/09/2024
Overall I have enjoyed my experience and would recommend to friends and family
Overall I have enjoyed my experience and would recommend to friends and family
Pros
Rent Redi makes being a property owner simple. They have great resources and a responsive customer service team.
Cons
The interface on the app is a bit clunky/slow.
Response from RentRedi
Thank you so much for your thoughtful review! We’re thrilled to hear that RentRedi has made your experience as a property owner simpler and that you’ve found our resources and customer service team helpful. We aim to make your job easier, and it's great to know we’re achieving that!
We also appreciate your feedback about the app’s interface. Our team is continuously working on improving the user experience, and your input helps us prioritize those efforts. If there’s anything specific you'd like to see enhanced, feel free to reach out—we’d love to hear your suggestions.
We're here to support you and your properties every step of the way.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Will recommend to anyone
Reviewed on 01/11/2024
Software is great but customer service puts it over the top. Chat is actually useful to answer...
Software is great but customer service puts it over the top. Chat is actually useful to answer questions in prompt manner. I see a lot of resources but have not needed them so far.
Pros
Super user-friendly interface on both the landlord side and tenant side. I have a few tenants that are not great with technology, but have no issues with their end.
Cons
Seems that documents upload to one tenant and not the entire household. I was confused when I thought documents went missing.
Response from RentRedi
Thank you for sharing your experience! 😊 We're so glad to hear that RentRedi’s user-friendly interface is working well for both you and your tenants.
Making the platform accessible for everyone is one of our top priorities, and it's great to know it’s making a difference for you and your tenants. If you ever have questions or need assistance, don’t hesitate to reach out—we’re here to help!
Thanks again for your feedback! 🙌
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RentRedi Review
Reviewed on 27/07/2024
Easy. Convenient. Great price for what you get. Lots of support options such as extra insurance.
Easy. Convenient. Great price for what you get. Lots of support options such as extra insurance.
Pros
Ease of set up. User friendly. Great support team.
Cons
I have zero complaints. Would highly recommend
Response from RentRedi
Thank you so much for your fantastic review! We're thrilled to hear that you found RentRedi easy to set up and user-friendly. Our support team is always here to help, and it's wonderful to know that they've made your experience even better. We're grateful for your recommendation and look forward to continuing to support you in managing your rentals!
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
RentRedi Review
Reviewed on 08/11/2024
Pros
It is pretty user friendly, and once you go through the setup up it's easy to track what payments are upcoming and any overdue.
Cons
There are some quirks that I'd think are easy to fix. When naming your units you can't use spaces or special characters. You can't attach documents to notifications even if they are uploaded already.
Response from RentRedi
Thank you for your review and for highlighting both the strengths and areas for improvement!
We’re glad to hear that you find RentRedi user-friendly and that it helps you track upcoming and overdue payments efficiently. Making the landlord experience seamless and organized is one of our top priorities.
Thank you for helping us improve RentRedi! If you have any more suggestions or questions, please don’t hesitate to reach out—we’re here to help. 😊
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
RentRedi Review
Reviewed on 05/10/2024
Pros
The multiple sections to support all aspects of the landlord process.
Cons
There is no lease agreement creation page
Response from RentRedi
Thank you for sharing your feedback! We're glad you find RentRedi's multiple sections helpful in supporting the landlord process—it’s our goal to make property management as seamless as possible.
Regarding your concern about lease agreement creation, we understand how important that feature can be. While RentRedi doesn’t currently offer a built-in lease agreement creation tool, we do allow landlords to upload and manage their existing leases directly in the app.
Your input is valuable, and we're always working to improve. We'll share your suggestion with our team as we continue to enhance RentRedi for our users. If you have other ideas or questions, feel free to reach out—we’re here to help!
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy, User Friendly & great technical support staff
Reviewed on 07/10/2024
RentRedi has been very easy to navigate and use since the moment I signed up and every time I had a...
RentRedi has been very easy to navigate and use since the moment I signed up and every time I had a question or concern it was always answered promptly
Pros
I like how easy it is to collect rent, not only for the landlord but also for the tenant
Cons
So far there is nothing I dislike about RentRedi
Response from RentRedi
Thank you for your wonderful feedback! 😊 We're so glad to hear that RentRedi has been easy to use and has made rent collection a breeze for both you and your tenants.
Our team works hard to provide prompt and helpful support, so it’s fantastic to know your questions and concerns have been addressed quickly. Your kind words mean a lot to us!
If you ever need anything else, we’re always here to help. Thanks again for choosing RentRedi—we appreciate your support! 🙌
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use
Reviewed on 14/02/2024
Overall experience has been positive and easy to use
Overall experience has been positive and easy to use
Pros
It is easy to use and set up, easy to get tenants set up and easy for them to use also
Cons
May have to pay for additional features
Reasons for Switching to RentRedi
Price was the main reason this product was chosen- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Work smarter, not harder!
Reviewed on 19/10/2023
So glad we went with RentRedi first, no problems!
So glad we went with RentRedi first, no problems!
Pros
We love the comprehensive coverage that we have with RentRedi. We can use it for all of our property management (collecting rent, advertising, sending reminders to renters etc.) and it's all done from the comfort of our home or on the go!
Cons
We don't have any complaints with RentRedi.
Alternatives Considered
TrelloReasons for Switching to RentRedi
RentRedi was more comprehensive and came highly recommended.Response from RentRedi
Hi Cherise! Thank you so much for choosing RentRedi for your property management needs. We appreciate you using RentRedi and taking the time to leave this feedback!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best App for Managing my Properties
Reviewed on 24/01/2023
I love the app and I do appreciate the customer service. Anytime I had a question they were quick...
I love the app and I do appreciate the customer service. Anytime I had a question they were quick to resolve the issue.
Pros
Everything is done on the app. As a landlord you don’t want consistent emails or texts. This makes it a one stop shop for all your properties and tenants to jot concerns, updates etc. Your payments are all listed and you can see pending charges.
Cons
I have section 8 tenants and their checks get automatically deposited into our bank account. I would like an option where I can customize the tenants portion of the rent and what the housing authority paid on rent redi. This way I know you how payments came in. Also the mobile app seems to have a delay and sometimes it doesn’t load correctly.
Alternatives Considered
AvailReasons for Switching to RentRedi
Ease of use and the options it has for managing properties.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An application that just works at a value!
Reviewed on 23/09/2022
Problems - tenant management (keeping everything in one place). And the benefits to this when...
Problems - tenant management (keeping everything in one place). And the benefits to this when having multiple properties is enormous.
Pros
The software offers all dashboards any landlord would need - rent management; maintenance requests; tenant documents and files; and more. It also offers an easy and intuitive site for tenants, which is incredibly important for any landlord. Data shows that tenants are more inclined to use an app that is easy to use. And thankfully RentRedi is simple to use that each one of my tenants have shared positive feedback, and as a landlord, this is what you want to hear. Additionally, it works nice by giving you the option to text your tenants, that feature is nice since text is slowly becoming the next email. A job well done in putting together a tool that just works at a valued price. Highly recommend landlords start with RentRedi, easy to use, affordable, and intuitive for any tenant.
Cons
The only con is how slow the deposits take from when tenants pay. It takes about 3-4 business days, so it would be nice where we can speed this up a 1-2 business days. With how competitive the market is, other software programs advertise one business day transfers. Otherwise, the software is incredible!
Alternatives Considered
BuildiumReasons for Switching to RentRedi
It was truly intuitive and not overwhelming for both the landlord and tenant.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best way to collect payments online. Improves pre-lease tenant communication.
Reviewed on 13/09/2022
Customer Support is unmatched and gives new landlords a lot confidence in the application....
Customer Support is unmatched and gives new landlords a lot confidence in the application. Improving the time required to process payments would help a lot. Many landlords don't allow a tenant to move into a property until a payment clears however RentRedi verifies the payment clears their system quickly so that helps.
Pros
I like how I can collect payments for $1 free and my tenants can choose to pay with a debit card if they wish. Also real human support is better than you can get from any other software package.
Cons
The time required to get paid is a week or so.
Alternatives Considered
Zillow Rental ManagerReasons for Switching to RentRedi
While RentRedi UI is a bit strange at times the Zillow UI is unusable and changes every week so it is difficult to find features each time I return to it to rent a new unit.- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Using Rentredi as a first time landlord
Reviewed on 16/02/2024
My experience overall has been a pretty good one. I can’t complain much about this app, but what I...
My experience overall has been a pretty good one. I can’t complain much about this app, but what I will say is I think they have a long way to go in terms of the interface and how intuitive it is for their users. I will be happy to see the advances they make in the future and hopefully continue to use their product in the future.
Pros
What I appreciate most about rentredi is their customer service! I think this platform has a lot of the common features that someone might need and if for any reason you need assistance they are ready to help.
Cons
My lease favorite feature from rentredi would be the application process! In my opinion it would be very helpful to have tenants insurance available to the landlords as well as when leases are completed, we should be able to sign through rentredi. There currently is not a feature for you to send the lease for signature.
Response from RentRedi
Hi Zakau, thank you so much for leaving this great review and feedback! We appreciate your insights. If you would like to share your experience using our interface and how we can improve it, feel free to email [email protected]!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service
Reviewed on 04/10/2024
Pros
RentRedi is a great tool to manage rental payments and automate things for our renters. We have multiple properties and its so easy to keep the tenants and payments in order!
Cons
Nothing! The platform is really great and easy to use!
Response from RentRedi
Thank you for the fantastic feedback! We're so glad RentRedi has made managing multiple properties and keeping tenant payments organized easier for you. Streamlining tasks and making rental management simpler is what we’re all about. We appreciate you choosing RentRedi and look forward to continuing to support your business!
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Patience is a Virtue
Reviewed on 26/07/2024
Overall RentRedi has been wonderful, easy to navigate and accessible.
Overall RentRedi has been wonderful, easy to navigate and accessible.
Pros
Charli helped me set up all my properties in RentRedi today and could not have been more gracious or patient!!!
Cons
Connecting financial accounts because it feels like you’re giving a stranger access to your complete income source.
Response from RentRedi
Thank you so much for your kind words! We're thrilled to hear that Charli was able to assist you in getting everything set up smoothly. Our team prides itself on being patient and helpful, so it's great to know that was reflected in your experience.
We're always working to make the account process as secure and comfortable as possible. Your feedback is valuable, and we'll continue to enhance our security and user experience.
It's fantastic to hear that you're finding RentRedi easy to navigate and accessible overall. If you have any other questions or need further assistance, we're here to help!
- Industry: Information Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool for managing rentals
Reviewed on 02/11/2023
Pros
It has a fanatics dashboard with friendly user interface that I can have a good overview with just a glimpse. Also, with detailed documentation, it is quite easy for setup and understand how to use. Lots of features to support the requirements like automated reminders on the due date.
Cons
Support should be more faster and sometimes, observes the app errors.
Response from RentRedi
Hi there! Thank you so much for leaving this great feedback and review! We really appreciate it and value your insights regarding how we can improve our support to better serve our customers. Thank you again!
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great platform!
Reviewed on 03/11/2024
It’s been wonderful! We would definitely recommend it!
It’s been wonderful! We would definitely recommend it!
Pros
Ease of collecting rent with multiple methods from renters.
Cons
Haven’t found anything yet. So far everything has been great.
Response from RentRedi
Thank you for your kind words and positive feedback! 🎉 We're thrilled to hear that RentRedi has made collecting rent easy for you and that you've had such a great experience so far.
If there’s ever anything we can do to enhance your experience even further, feel free to reach out to us. We're here to help! 😊
Thank you for recommending RentRedi—we appreciate your support!
- Industry: Transportation/Trucking/Railroad
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Landlord user
Reviewed on 28/06/2024
Great experience, responsive and professional
Great experience, responsive and professional
Pros
Easy to reach out to customer support. They have been helpful.
Cons
There is nothing that I can think of right now.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Poor customer service, they develop the app and than they hire a cheap customer service
Reviewed on 11/10/2023
Pros
Easy to use, for the thing I need to do I think the software has all the features and more with a reasonable price
Cons
The process for creating a payment profile is not clear. They ask to upload documents but they do not give any feedback. Considering that they create an ACH profile I cannot see why all of this.
Response from RentRedi
Hi there!
We are sorry to hear that your experience wasn't the best, and we appreciate you taking the time to leave this feedback. We ask for verification documents to ensure that we keep our platform safe for everyone.
If you ever need any help, please feel free to reach out to our Customer Success team at [email protected] and we will help you out!
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Small business landlords, look no further!
Reviewed on 03/03/2023
Exceeded my expectations!
Exceeded my expectations!
Pros
As this is my first rental property and venture into property management, I was searching for a platform that did everything in one place. I work full-time taking care of my mother, and since my experience and discretionary time is very limited, I required property management software that allowed me to learn at my own pace. I first scheduled a live demo - I didn't think I really needed it because I had already started, and the software is very user-friendly, but I'm glad I did. RentRedi was able to schedule a time at my convenience, and most importantly, they didn't try to up-sale, and they let my needs drive the demo. It's reassuring to speak with staff that not only are well-versed in the product they represent, but were happy to share any other little nuggets that might not be covered elsewhere. I have used all the RentRedi property management tools that have applied to me thus far, and I couldn't be more pleased. My favorite tools are the ones that allow me to interact with potential renters as much or as little as needed. Everything from applications, listings, monthly rent payments, scheduling maintenance, this property management software has it covered. I have reached out multiple times via online chatting and have always been met with friendly, competent staff...they are simply irreplaceable, even though RentRedi has a multitude of easy to read articles, easy to follow videos, etc. I look forward to the day when I can add my second property. Thanks RentRedi!
Cons
I was disappointed when my pictures were uploaded to Zillow, Trulia, etc. out of order. I realize what happens on their sites is something out of your control at the moment. I'm hoping, since you obviously have a contractual relationship with these other sites, something can be done in the future to correct this. We all know the 1st picture is important!!!
Response from RentRedi
Hi Carrie! Thank you so much for this awesome review. We really appreciate you taking the time to let us know what you're liking about RentRedi and where we can improve! Thank you again!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Tool to have in your tool chest
Reviewed on 07/02/2023
Overall RentRedi is worth integrating into your system. We are a small company that is growing. We...
Overall RentRedi is worth integrating into your system. We are a small company that is growing. We started with three properties and have grown to five properties. We wanted software that would be robust enough to grow with us where if we had 100 properties we would not need to change. That is why we chose RentRedi.
Pros
We were just starting our rental business and needed something to help us keep up with the different properties and renters. Something with online access that would be easy for our renters and robust enough to be a help to us. RentRedi fit the bill, it allows you to execute leases between you and the renter, it is a repository for your documents, it is our payment and notification hub for the renters, and we use it for our listing, application, and background checks.
Cons
It is lacking easy-to-follow instructions in several sections. When trying to list properties it does not allow for photos to be permanently attached to each individual property. So, if you have multiple properties you have to delete photos and hold them off software. And, there are times when customer service assistance is not available. You have to leave a message and wait for them to call back and usually by the time they call back I am off to the next project and not near the computer.
Response from RentRedi
Hi Clint! We appreciate your feedback regarding listing properties. For support, we are available with our live chat support, in addition to phone and email support if you ever can't get ahold of someone!
Again, thank you so much for this feedback. We do appreciate it!
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Almost perfect
Reviewed on 22/11/2022
Overall this is a great system for the price. I have had it in use for less than 6 months but I...
Overall this is a great system for the price. I have had it in use for less than 6 months but I believe, after a few weeks of research that this is the best product in the market today.
Pros
This system is easy to learn and the tracking of your tenants rents is a breeze. The app allows the tenants to send rent conveniently which all of them have reported to me is appreciated and efficient.
Cons
In my situation I manage property leases for landlords. This system does not allow you to split a tenants payment between yourself and the landlord. This one step would save me a ton of time and effort. Their tech department said they were working on a solution but I haven’t heard of any updates.