RingCentral Video Reviews

After going through an extensive process where our company tested multiple project management platforms (Slack, daPulse, Asana, Wunderlist, and more), Glip came out the clear winner. The ease of use and the way the whole platform is based on conversations were the determining factors. We love the way Glip is really just conversations that you can turn into all sorts of actionable items such as file sharing, task list generation, etc. Easy to use, incredibly feature rich, and improving all the time. Glip needs to be experienced by more people!

Honestly, the fact that not many people have heard of it compared to some of the competitors that we feel Glip is superior to. Folks we work with wanted to use other platforms and Glip was something they just had not heard of so collaborating was a little challenging at times due to that fact.

There are so many pros with RingCentral including their extensive list of third-party apps that you can integrate with RingCentral, single sign on and so much more

My only con would be getting in touch with their customer service can be difficult at times but once you get in touch with them they're very helpful

Getting our organization set up with RingCentral was easy - that's it.

We hated it. RingCentral always caused problems. Meetings didn't work all the time, it seemed require powerful internet or it wouldn't work (IE someone remote couldn't video chat if they were at home), people got booted from meetings all the time, and in general the quality was just very low.

Besides being easy to use and checking all the prerequisites for video conferencing standards, RingCentral offer also chat, file transfers, note taking, calendar task management and channels for different teams or projects. All of this in a platform-agnostic environment that speaks nicely to Google, Microsoft and other ecosystems and apps.

From UX to features, the mobile app, at least for Android, still looks like a work in progress. If you want to get all the bells and whistles you better use the desktop app.

What I like about Ring Central is that at our company we have been able to depend on this. The connection is always stable and calls come through without issues.
The best part, is that the voicemails come to my email. If I am out of office, or on lunch, and eager to find out what my voicemails say, I am able to listen to them from my email account.

This has been the best part!!!

Sometimes, in the voicemail message in my email it will show me what the customer has said in text, and other times it does not.
Its not too much of an issue, but do wish it was more consistent!

This software is very practical when running an officer where your clients are international and so your other office locations. Whenever we need to make a conference meeting, we use this app. Even for conference meetings for the office we have bee using it and it allows you to: send documents, share screen even share the control of your screen, it also has video features. More complete and practical than skype.

I would not change anything about this software. For us, it has been very practical.

I do like the fact I can see my employees F2F during important meetings no matter if im 2000 miles away.

I feel that the company has overused this software. It has turned from encouraging phone calls to instant F2F meetings every 10 mins. I know its not the softwares fault but the company has turned me sour. We use this every hour on the hour which doesnt leave much time left to tend to my stores.

It accommodates a large number of attendees and has a less busy interface during presentations. For example, the chat box/questions features do not take up as much space as they do on other platforms. It is dependable- I've never had a connection issue with RingCentral vide.

It doesn't have the pizazz of its competitors, so you risk looking outdated if you invite people to a RingCentral conference. Also, since it's not frequently used across a wide range of platforms, invitees may have to download the app/software to use it the first time. I have also had it not load when I've needed it, and had to uninstall and reinstall it.

Has used this application most of the time for conference calls and third part calls found it very user friendly and very helpful

Don't have any concerns while using this application

I was invited to a virtual baby shower which used this software. I found that it was easy to log on, and it was a great way to see and hear everyone who attended the event. The screen sharing option worked well and everyone enjoyed the event.

This was my first time using the software so I was a little confused at first about downloading it onto my phone. I ended up sending the link to my e-mail and logging on via computer.

It was implemented right at the start of the pandemic and it did a great job filling the gap with everyone working remotely.

The biggest issue I have had is with answering calls. I will click on the button to answer maybe 6 times and still the call won't be answered sometimes, while other times it answers on the first click.

Just being able to get the full depth of learning as in class while being able to be at a convenient remote location is amazing

It's a litte bit of a work around for larger groups like my class group of 30 we have to be separated into groups of 10 then added to a bigger conference

Everyone in our office uses Glip because it's bundled with RingCentral and that's our unified communications solution. File sharing, starting calls or video meetings, creating and assigning tasks, groups of as many or few team members as you need - I don't know if there's anything groundbreaking here, but it is all included in one app, it IS all essential, and if you're a RingCentral customer it's 100% free.

My preference would be for synchronization between Glip's calendar and Google's to be a two way street. But although you can upload your Google calendar to Glip, the extra functionality within Glip prohibits updates there from syncing back to Google.

That each person in the office has their own meeting line, so you don't have to make sure that someone else has a meeting scheduled at that time.

I have a hard time "scheduling" a meeting for future. Typically I just have to schedule it in my calendar, then send an invitation with the dial/join information to those who need to attend. Wish I could schedule straight from ring central!

RingCentral is pretty much the same as Zoom so you might expect similar functionality and familiar interface. I've been using it for more than a year now daily for video calls and it's been pretty reliable even for larger calls of 50+ people. Audio/video lags are quite rare and there is an option to call in using phone which solves audio issues completely when they occur. Screen sharing works well, it has support for multiple screens. There's record and chat functionality built in. Apps for mobile devices are offered and work well (I've used the iOS version.) Lately they've added support for Linux, so all desktop operating systems are covered.

The design feels a bit dated and it the app might be a bit intimidating for users coming from simple video call solutions like Google Hangouts, Skype, or FaceTime. It requires a bit of getting used to, but nothing more that is not present in other enterprise-grade conferencing software.

-Available both for mobile and web users. More flexibility to joining meetings and chats
-Interface is easy to walk through with well-designed features
-quality for business meetings-We use this app on weekly basis for team meetings.
- Provides quality customer supports
-Constant updates with new features being added.
-It offers a high degree of administrator control- enhances business security
-pricing plans are worth its performance quality.
-closed caption feature available-with the possibility for a live host to transcribe live team discussions.

-Glip's email notifications sometimes are very retardative which can be an impediment factor to deal closings or live chats.
-regular ads popping up once in a blue moon on the mobile app version which can sometimes be very irksome.

RingCentral worked as well as any other video conferencing tools I've used. It's about as intuitive as Zoom.

I didn't like that I had to download yet another app on top of Zoom and the login process could be a pain.

Its easy to use and the layout are intuitive. This helps users feel comfortable with the interface making it more likely to be used. There is sufficient functionality to make it very useful without being overwhelming.

I wish it had better administrator controls over groups/teams and a high level view of how content is being created in the organization.

It has a nice clean design, and it allows us to create teams and private chat groups.

The notifications need work - for some reason, I don't always get notified of incoming messages...often I don't realize I've gotten a message in the desktop app until I look at my phone and see a notification there.

There isn't much to like about this software except that it allows people to meet by phone and by computer at the same time

Requires special meeting IDs and phone numbers that are just overly complicated. Browser extensions and desktop software fails to work properly. Use GoToMeeting or Hangouts instead, as you can setup a meeting in one-click.

RingCentral is easy to use audio/video conferencing meeting solution with a simple and straightforward user interface. In my experience, it usually provides good connectivity and audio/video quality. Meetings can be scheduled on the fly with integration to office and calendar apps

It was very challenging the very first time I tried to join a scheduled meeting through RingCentral, it just doesn't connect either from the app or browser, had to log in from another device to get going.
Looks and feel are somewhat similar to Zoom but a lot less reliable in comparison

Will ring to cell, office, anywhere - can use "office" extension from any location, removes need for fax machine or even a phone line, love the recorded line feature. This system was recommended to me and I recommend it to anyone I can.

I found the the initial set up training is incredibly awkward. The trainer assumed knowledge I did not have and there was way too much pressure to approve of what they said and did. The entire introductory training program was flawed, in my opinion.