--- description: Learn how ePayPolicy can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ePayPolicy. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ePayPolicy Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [ePayPolicy](/software/163719/epaypolicy) # ePayPolicy Canonical: https://www.getapp.co.uk/software/163719/epaypolicy Page: 1 / 11\ Next: [Next page](https://www.getapp.co.uk/software/163719/epaypolicy?page=2) > ePayPolicy is a payment processing solution designed to help businesses in the insurance sector collect credit card and ACH payments from policyholders. The centralized dashboard enables administrators to track transactions, access electronic receipts, and control user permissions. > > Verdict: Rated **4.9/5** by 247 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ePayPolicy \- ePayPolicy charges fees directly to your client - Accepts all 4 major credit cards (Visa, MasterCard, AmEx, and Discover) - Compatible with mobile devices - Integrates with the most popular management systems in the industry - Secure PCI Level 1 compliance ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 247 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ePayPolicy - **Location**: Austin, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Pricing and functionality are outlined below - Essentials Plan- $25/month Integrated Plan - $50/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Audit Management - Batch Processing - Billing & Invoicing - Broker/Agent Portal - CRM - Commission Calculations - Commission Management - Compliance Management - Contact Management - Credit Card Processing - Customisable Branding ## Integrations (9 total) - Applied CSR24 - BindHQ - HawkSoft CMS - Nexsure Insurance Platform - Novidea - NowCerts - QQCatalyst - Vertafore AMS360 - Veruna ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software) ## Related Categories - [Payment Processing Software](https://www.getapp.co.uk/directory/23/payment-management/software) - [Data Integration Tools](https://www.getapp.co.uk/directory/654/integration/software) - [Recurring Billing Software](https://www.getapp.co.uk/directory/1591/recurring-billing/software) - [Insurance Software](https://www.getapp.co.uk/directory/664/insurance/software) - [Commercial Insurance Software](https://www.getapp.co.uk/directory/1419/commercial-insurance/software) ## Alternatives 1. 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Before we started working with Epay in 2018 we either swiped the card through the machine or manually entered it in. Now we use our epay link to text or email the insured so they can process their payment and we receive an instant email when they do. The amount of time we save equals more than 150 hours per year. Not to mention the savings of cc fees charged by the banks and card companies of approximately 5k per year. I tell all my insurance agent friends about how much we love epay. I have never experienced the type of excellent service from a software company. The fact that it works exactly like they said it would is incredible. The features, integration, ease of use, and savings have taken my agency to another level. The fact that we can take Visa, Mastercard, American Express and Discover at no cost to us is amazing. The funding and tracking of fund availability is the best. ----- ### "ePayPolicy is a great game changer in payments\!\!\!" — 5.0/5 > **Verified Reviewer** | *25 August 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: ePay makes bill paying for both our clients and ourselves an easy experience. Our clients can simply and securely pay their premiums via a link we have available on our invoices and email without any additional help from our office staff. We also have a way to pay the insurance companies via ACH for a very nominal fee (less than the cost of a postage stamp) and can even attach a copy of the invoice or statement we are paying. Very rarely is it needed, but when I have contacted customer support, they are always friendly and helpful. > > **Cons**: More companies need to sign up and allow payments via ePay payables. I've sent several requests to different companies, but they never responded. Some of the company payment limits as you don't know what they are until you make the payment and then it tells you it's more than allowed. Also, the Credit Card Fees can be high, we make sure to state that to our customers on our invoice and when we send anyone the link, but we understand that there isn't much ePay can do about 3rd party charges. > > My experience with ePayPolicy has been 5 STAR as they have made my job easier and have saved me time\!\!\! ----- ### "Highly Recommend" — 5.0/5 > **Elena** | *26 August 2025* | Insurance | Recommendation rating: 6.0/10 > > **Pros**: ePayPolicy is simple, straight forward and easy to use. The option to use Credit card or Checking accounts is a easy to choose. > > **Cons**: I have not had any bad issues with ePayPolicy. I feel that it is secure and my information is safe. I have never had to contact customer support but I am sure they are helpful\! > > My Overall experience with ePayPolicy, whether I am on the receiving end of a payment or making a payment has been great\! ----- ### "User Friendly" — 5.0/5 > **Verified Reviewer** | *25 August 2025* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: The platform is very user friendly. I like the service they have for invoicing as well. It makes it easier for customers to make payment. > > **Cons**: it can take sometimes up to a week to receive funds. Depending on if its a CC or ACH payments made over a weekend or before it can get delayed. > > Overall Epay is a great service and has great customer service. I am happy to have this service for my customers. ----- ### "ePayPolicy is Outstanding" — 5.0/5 > **Michael** | *3 September 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: You can take credit card payments or bank account payments from insureds in 1 easy location. System is very simple and user friendly. You can send invoices or setup finance agreements fast. > > **Cons**: Have not found anything I do not like about ePayPolicy yet. ePayPolicy has all the tools and agency needs to service clients payment needs. > > ePayPolicy has been a great tool for my agency. Saves agency time from having to create invoices and financing agreements and automatically sends reminders on invoices. Great service and I am so glad I found ePayPolicy. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.co.uk/software/163719/epaypolicy?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/163719/epaypolicy) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data