ALLDATA Reviews

It works great for our body shop techs and advisors. Very easy to use and great for looking up repair processes.

It is priced just a little high. It seems to be better on the body side of repairs than on the mechanical side as far as repair instructions go.

Alldata has almost all the information needed.

The organization of the information is not very intuitive and can lead you down a deep rabbit hole that you find your way back to.

I like how diagnostics are at my fingertips. I can look up certain items on a vehicle or I can look up a code and either way I am able to gain all the information needed. It is easy to use. If I ever have difficulty or questions I call and they are so professional and help me right away.

I can't honestly say that I dislike anything about the program.

I love the AllData community. You can look up troubleshooting issues based on other technician's findings in an intuitive way. This is really useful when you need a quick solution.

It's very expensive for what you get. Also, the wiring schematics are not accurate (wrong color codings for the wrong circuit). As long as you don't rely on those, you'll be fine. It's a pretty big deal though if you rely on them, which can really damage a car.

Easy to use and train employees to use. Pc based using an sql server. Doesn't have long delays when starting up. Like the recommended services capability.

Lack of support for management program. No updating in last 5 years. System crashes daily and requires stopping app and then restarting. This is ridiculous and happens way too much.

OE Data that does not have altered wiring diagrams. I know there are no mistakes. Super intuitive from related repairs to parts and labor.

Some of the older vehicles don't exist.

Excellent source of material for those who enjoy working on their vehicles - has a collection of documentation and diagrams for vehicle maintenance. Step by step for procedures with part numbers listed as well for buying the parts needed.

A little tricky to use if for newbies working on vehicles - the manuals are for those who have a general understanding at times. Not all manual are the same as dealer parts - creates some confusion at times.

The program has clear images of the parts.

The program. Is not very organized, and the workflow is inefficient.

I like that you can find a solution for any make and model vehicle. The instructions are very detailed. I was able to replace a timing belt as well as set the timing on my vehicle with little to no mechanical experience. I simply followed the directions outlined in the program.

Some of the instructions could have been detailed a little bit better.

You can put in VIN and the car comes up and you can find out where you need to go.

Sometimes a vehicle does not have any specs.

the ALLDATA software is easy to use, for our service advisor, the techs and our apprentice. It gives us all the information that we need on any vehicle, any year and ALLDATA keeps the information up to date. It gives us all the newest information as well as tech tips for repair . It has an extensive library of information on repairs, TSB, and practical information . One feature that is very useful in the technical reference section is an interchange with USA made vs Canadian made vehicles. ALLDATA has an integration feature that is extremely useful and time saving. I have it integrated in my Lankar Shop Management system . With this feature all of the information of the vehicle that I am working on is instantly seeded into the ALLDATA program . ALLDATA will them integrate the labour time and part pricing back into my work order.

integration was easy and my ALLDATA representative came into my shop to set things up and explain all of the features

It's very easy to use. That's the only reason why I use it

Customer service sucks but tech support is very helpful

I've used Alldata for the last 15 years. The software is easy to learn and use and provides valuable information necessary to our business.

We've had problems with system updates and accessing the latest vehicle information.

Alldata keeps the user interface intuitive and easy to use. The data is quality, the depth of coverage is thorough and I can't imagine not having it at our shop.

On rare occasions information that we need isn't there. There is a time lag to get info when we need it. There is no totally complete information database but I think Alldata is close.

I love the knowledge base it has for so many vehicles. I can't even begin to recount how many times I've had to refer to this when working on a car I never have before looking for torque specs or using wiring diagrams for tracing finding shorts and broken wiring.

The UI could use a little work but nothing major, was very quick to learn it but I feel it could still be easier because sometimes I have trouble finding a specific part location or R&R procedure.

The feature I like most is that its easy to use when finding repair hours for a vehicle by entering the VIN. You just key in the part and it pulls everything you need to know.

I have not found any aspects that are difficult to use.

It’s very black and white and straight forward not hard to navigate. The diagrams are a huge plus for our mechanics

I wish they’d offer more for the price you pay

Software is easy to use and has a huge data base of information for our techs. We use it a lot and are glad we have it.

Its pretty user friendly and we are able to find all the information that we need.

For a vehicle store needing all the information about repairing a part in a car, this system really helps find the time it takes and a breakdown of the job. Great organization for the most part. Lots of parts available and systems to view in detail.

It could have more detail in some of the parts pages and easier ways to find parts that could be called different names.

I am a what you call a "weekend warrior" as to say I work on cars on the weekends outside of my normal 40 hour a week job. When I run into an issue or find myself working on something I am unfamiliar with I turn to Alldata, they have all the information you need to service any vehicle you need to.

The worst thing about Alldata is the price, the software itself is great. For some of us that are trying to support a family on a single income the price is too high. I think they should have other options for using Alldata.

The best thing about AllData is the ease of navigation and full information base including troubleshooting & diagrams.

I loved the way it helped keep all my inventory and customer files in one place as well as every schematic we needed for any repair and it was mobile also

We just couldn't afford it being a very small repair shop