BrowserStack Reviews

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418 Reviews for UK Users

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One stop destination to make your life easier as a tester
Reviewed on 27/09/2024
I have used, BrowserStack live, automate, app live & app automate. this vast features at one place...
I have used, BrowserStack live, automate, app live & app automate. this vast features at one place is truly amazing. and then comes Percy which is just a cherry on top for a tester and as well as developers.
Pros
Mostly the features & the support BrowserStack provide is very impressive & seamless. Support for new devices & new OS versions makes my life as a tester easier.
Cons
Nothing as such, but faced a big lag while executing automation scripts. else all looks good.
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Browser Stack - The all-in-one testing solution
Reviewed on 14/08/2024
It is good so far.
Will be exploring Live, Automate, Test Management and other side of it.
It is good so far.
Will be exploring Live, Automate, Test Management and other side of it.
Pros
App Live and App Automate.
Will be exploring Live and Automate for WEB.
Cons
No such con to mention as such.
I would like the team to work on APP Performance Testing which can share App metrics(Device metrics like memory, cpu, battery etc) along with ui rendering time and api response times.
Alternatives Considered
LambdaTestReasons for Choosing BrowserStack
Slow Performance of SauceLabs. There were glitches and the Support was not good as wellSwitched From
Sauce LabsReasons for Switching to BrowserStack
Due to Support and so far experience. Although the cost is on higher side if we compare, but we gave preference to Brand- Industry: Broadcast Media
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Shay Review
Reviewed on 14/08/2024
nice, i like the ui exceprt the video issues
nice, i like the ui exceprt the video issues
Pros
UI is very initiative, and ux us very sumple
Cons
performance especcialy on videos and controls buttons
Alternatives Considered
ApplitoolsReasons for Switching to BrowserStack
loyalty and old habits, ease of use and my whole suit is based on- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QA Automator Review
Reviewed on 08/10/2024
Great experience so far, makes things so much easier.
Great experience so far, makes things so much easier.
Pros
Easy access to multiple configurations of devices, OS, and browsers. No need to setup on the client side.
Cons
Dashboard to review automated tests could use improvement. I just dont like the way it looks.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great for quick access to multiple platforms for the team
Reviewed on 12/09/2024
It's great to be able to quickly get up an running with testing our code on whichever platform we...
It's great to be able to quickly get up an running with testing our code on whichever platform we need.
Pros
It's very easy to invite team members to the account to allow us to keep the flow of development and testing going in various browsers in both macOS and Windows.
Cons
We have 5 licenses, however 1 is always reserved for the account holder and 1 is always reserved for the admin. These 2 people rarely use this, so we really only have 3 usable licenses to share.
Alternatives Considered
TestCompleteReasons for Switching to BrowserStack
BrowserStack allowed us to use it for free as our repository is open source. Plus it was very easy to use and rated highly in reviews.- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best UI testing tool
Reviewed on 20/08/2024
My overall experience is good, and I recommend industry to use this product.
My overall experience is good, and I recommend industry to use this product.
Pros
It is a perfect application for web application testing. It has so many options. It is a one place solution.
Cons
Mobile application testing is little challenging as sometimes it is working perfectly on BrowserStack but not on real device. Also 2nd con what I observed is the pricing which is bit higher side.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Former Client
Reviewed on 27/08/2024
Service was good. Responsiveness was good, but our time to keep the system running was very high.
Service was good. Responsiveness was good, but our time to keep the system running was very high.
Pros
It is a very mature system with a lot of powerful features.
Cons
Due to the age of the architecture, there are performance issues. And the approach requiring multiple IP addresses which needed to be white listed, and constantly changed were a major nuisance.
Alternatives Considered
Sauce LabsReasons for Switching to BrowserStack
technical issues. Also we left for LambdaTest for cost, efficiency and performance issues- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Its Best Tool For UI/UX testing, Compatibility and Accessibility Testing
Reviewed on 18/06/2024
I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester...
I am Using BrowserStack around 5 Years for Android and iOS Mobile testing as per Functional tester and UI/UX tester.
Pros
Its very User Friendly. We can use all Current Windows and Mac OS with so many combination of resolution. And mostly all majorly used iOS and Android devices also available. Bug Raising we can take Screenshot and inbuild we can raise issues.
Cons
Some of the Features are not available in Browser Stack like Drag and Drop Functionality for Devices, Some of the Pointer functionality will not work in Browserstack.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Job Well Done
Reviewed on 13/08/2024
It is good journey so far , looking forward for continual support and exciting features in...
It is good journey so far , looking forward for continual support and exciting features in Mobile/API/Web space. Keep Shining !
Pros
BrowserStack has strong after sales support and continuously evolving as per trends and bringing the features needed for QA community.
Cons
They can improve on boot time for Real Mobile devices for enhanced customer experience and Network Logs analyser could be better as compared to other product offerings.
Reasons for Switching to BrowserStack
Sales Support and Competetive Product features- Industry: Broadcast Media
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just Awesome
Reviewed on 05/09/2024
Pros
Test Management
Low Code Automation
Cross Browser testing
Its very easy to use and we can get help anytime from Support team on any queries
Cons
We can still improve upon statuses mentioned in Test Management
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive testing solution for diverse requirements
Reviewed on 14/08/2024
My entire organization and I have found this software to be quite beneficial.
My entire organization and I have found this software to be quite beneficial.
Pros
I have been utilizing Browserstack for the past four years and have been consistently impressed with the comprehensive suite of modules it offers. The Live module, in particular, has proven to be an invaluable asset, enabling me to effectively address my clients' needs. Furthermore, the robust security measures implemented by Browserstack instill confidence in my clients, ensuring the utmost privacy and protection of sensitive data.
Cons
I have not yet identified any vulnerabilities yet.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Multipurpose Use
Reviewed on 13/06/2024
My overall experience has been moderately satisfying catering to the role i perform, As a tester i...
My overall experience has been moderately satisfying catering to the role i perform, As a tester i have to test application n functionality on a broader perspective in order to be accurate with results .
With wide range of emulators present becomes easy for UI and view port testing for designs which need to fit into sizes which play a major role for media based companies.
Pros
I have been using Browserstack since the time i have started working.
In my tenure of work ex i have used Browserstack at a broader level ,
it has helped me cover multiple aspects of testing, cater to client requirement which were specific to certain devices . In absence of physical devices BS has provided with wide range of emulator to test efficiently and with accuracy.
I can do define the test coverage for platforms and devices irrespective in the presence of devices.
Cons
1. Slowness : at time the Bs becomes slow to in terms of fetching results
2. 1out of 5 times , While doing niche UI testing the accuracy level is not reliable as the behavior changes on physical devices
3. Cost effective as compared to other tools present in market
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Matthew Ward BS Review
Reviewed on 14/08/2024
I am pleased with browserstack but think there are some improvements that can be made. When I reach...
I am pleased with browserstack but think there are some improvements that can be made. When I reach out to my account manager about issues it takes a while for them to get back or they don't understand my issue. As well as not being happy about purchasing a tier for a product and then having those features taken away from me.
Pros
Accessibility to quickly jumpstart building a regression test suite from the ground up using low code automation.
The ease in which I can build and edit a test.
Test management is one of my favorite features, being able to store and look back on every manual test I have run is important in my industry as it is highly regulated.
Cons
I purchased the essentials tier for low code automation. The features available in that tier were then moved to the Pro tier once the product went live. I don't feel like that is the right thing to do to your loyal customers
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Browserstack makes tester life easy
Reviewed on 19/08/2024
Amazing experience with browserstack, their features, customer support, automation capabilities and...
Amazing experience with browserstack, their features, customer support, automation capabilities and CI/CD integration
Pros
Browserstack make life of QA easier, compatibility testing was never easy but with browserstack we can get results in few minutes after deployment which results in faster deployment cycles. Another thing about browserstack is there customer support they schedule a call every two weeks with our team to know the challenges which we are facing.
Cons
Nothing as per se, they could improve automation capabilities

- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Browserstack gives wings to the testers
Reviewed on 05/08/2024
I can only say about the browserstack pros rather than one con which is price related.
Pros:
1-...
I can only say about the browserstack pros rather than one con which is price related.
Pros:
1- multiple cloud hosted devices to target multiple devices for wide range of testing.
2- parallel testing with selenium grid.
3- Jenkin setup is on tip with few clicks.
4- Test management tools like qtest, jira supported.
Pros
Browserstack help in parallel execution and targeting wide varierty of devices for quality testing of mobile and web applications. It supports almost all available frameworks where the jenkin jobs linking becomes easier.
Cons
It's quite expensive but worth of using it. Documentations has to be more crisp.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy Access to multiple devices
Reviewed on 09/09/2024
Pros
I found BrowserStack incredibly beneficial due to its easy access to a wide range of devices for both Android and iOS platforms. As a developer, having seamless access to multiple devices directly from my browser significantly streamlines my testing process. This accessibility ensures that I can efficiently test and debug applications across various devices without the need for physical hardware, saving both time and resources. BrowserStack's intuitive interface and extensive device coverage make it an indispensable tool in my development toolkit.
Cons
One of the drawbacks I experienced with BrowserStack is the need to repeatedly log in to the app stores, particularly when a session expires. This can be somewhat inconvenient, especially during longer testing sessions where frequent logins interrupt the workflow. It would be more efficient if there was an option to maintain these credentials securely over multiple sessions or at least extend the session duration to reduce the number of logins required. Despite this, the overall benefits of the platform still outweigh this minor inconvenience.
- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
The best available tool for testing
Reviewed on 04/06/2024
Its been such a huge help on my daily testing, be it for web or apps
Its been such a huge help on my daily testing, be it for web or apps
Pros
- Several different devices available
- For the same device, different OS versions available
- Easy to switch between browsers/devices
- Live app testing
- Crossbrowser testing
- Devices comparison side by side
- Location settings
- Integration with different tools suck as Jira, Azure, etc which helps reporting
- Automation features
Cons
- Session timeout
- Gets slow if apps are too heavy
- Would like a more detailed/code oriented dev tools
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
BrowserStack - We can trust for Cross browser testing and it is Reliable testing platform
Reviewed on 24/09/2024
Overall Experience is Excellent! We no need to worry about the real device which we don't have. I...
Overall Experience is Excellent! We no need to worry about the real device which we don't have. I am so confident that we can rely on Browserstack!and there is no doubt on this.
Pros
1. We can able to enable the Developer tools to observe the failures in network calls.
For example: I am launching the web URL in Safari/Chrome Browser and for some reason, if it is getting failed means there I can able to enable the Developer tools and able to verify the failure calls.
2. We can able to do local testing by installing BrowserStackLocal.msi. There we can test our web applications in local also. I personally love this feature.
3. We can also do Accessibility testing. I have did this and it is working as expected.
4. We can able to do Selenium automation for browser validations. It gives confident to both QA and Dev about the application stability and also we can ensure that all functionalities are working fine as we do testing in REAL devices.
Cons
1. Sometimes we can slowness and rendering while we do testing.
2. I found some some difficulties in setting up the local setup while testing.
- Industry: Internet
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Browserstack helps me as QA Tester
Reviewed on 27/08/2024
My overall experience with Browserstack is a great one, helping me to test webshops using almost...
My overall experience with Browserstack is a great one, helping me to test webshops using almost any mobile device, without the need of having the devices physically.
Pros
The ease of use of multiple mobile devices, operating systems and browsers along with multiple versions.
Cons
I disliked that sometimes the performance of the mobile devices might be a little low.
- Industry: Gambling & Casinos
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Real easy to use
Reviewed on 16/07/2024
Pros
I love Browserstack for it's ease of use and no fighting over sessions for a particular device like other rival companies. It's always available and performance is good on at least 80% of devices and desktop browsers.
Cons
There are some performance issues with some desktop browsers like Mac, and some devices but most work flawlessly. I wish we had an option for multitaps.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for any QA job
Reviewed on 24/07/2024
Overall, BrowserStack has been a great tool for QA at my current job and I have used it consistently...
Overall, BrowserStack has been a great tool for QA at my current job and I have used it consistently over the last 5+ years. I can't imagine going back to not using it, now that it has become such an integral part of my day-to-day work.
Pros
I like how it is all web-based and quickly connects to additional devices/browsers in order to test applications and web pages. It's very nice being able to officially support devices and browsers that you normally wouldn't have easy access to obtain or test against.
Cons
Some of the paid products have steep pricing models. There are also times where devices will just get stuck on a loading screen and don't officially boot-up which can get a little annoying when you are just wanting to quickly test something.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ease of use - BrowserStack
Reviewed on 13/06/2024
It's good but sometimes some of the devices are not available but very helpful.
It's good but sometimes some of the devices are not available but very helpful.
Pros
Usability is very good and user-friendly.
Cons
Sometimes devices lag and become very slow.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive Cross-Platform Testing with Minor Performance Hiccups
Reviewed on 21/08/2024
Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensi...
Overall, my experience with BrowserStack has been positive. It provides a convenient and comprehensive solution for cross-browser and cross-platform testing, allowing for efficient testing on real devices. Despite these minor drawbacks, it remains a valuable tool for ensuring compatibility and reliability across different environments.
Pros
The ability to test across a wide range of devices, browsers, and platforms without needing physical hardware is what I liked most about BrowserStack.
Cons
some feature like debugging not works on all platforms
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It is becoming better with time.
Reviewed on 10/09/2024
I think that Test Management is a good tool that could use some improvement to become faster to use...
I think that Test Management is a good tool that could use some improvement to become faster to use on a daily routine of test cases creation.
Pros
The Test Runs are well done, organized and contains a lot of good data available to track the progress of the run.
Cons
There are some things that could be improved on Test Management, like a button for copying a test case to the same folder and the possibility to drag and drop folders to reorganize the structure. There is also a few bugs, like when you click on edit folder name and select the current name using the cursor and the pop up window closes.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Browser Stack Good or Bad
Reviewed on 20/08/2024
Mostly good. Sometimes I have to check the pages in a regular browser because Browserstack will...
Mostly good. Sometimes I have to check the pages in a regular browser because Browserstack will make it look off or weird.
Pros
I like that I can switch between browsers or apps easily.
Cons
Sometimes it freezes or takes me to a blank page