Ginger Reviews
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86 Reviews for UK Users
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Grammar Saver
Reviewed on 13/11/2019
I'm Satisfied to use this. help me a lot in composing email.
I'm Satisfied to use this. help me a lot in composing email.
Pros
this software is very helpful for me, specially in grammar when composing an email. it save my everyday task.
Cons
it will be more helpful if this is free. so that students can also use it in checking their grammar and words.
Response from Ginger Software
Hi Jayr,
Thank you for your review.
We are doing all we can so mainly students will be able to enjoy our software.
We have many great sales in our online store so students can enjoy a reduced price for Ginger.
Cheers,
The Ginger Team.
- Industry: Consumer Goods
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mastering English Grammar with Ginger
Reviewed on 28/01/2023
Pros
Ginger is a great tool to improve English grammar skills. Ginger provides easy-to-use features that help identify and correct grammar mistakes, such as misused words, spelling mistakes, plagiarism, incorrect verb tenses, and incorrect punctuation. The best feature I liked about Ginger is explanations for each mistake, so users can understand why it was made and how to avoid making the same mistake in the future. Ginger offers a wide range of writing and editing tools that can help users refine their writing.
Cons
I'm really satisfied with what Ginger offers. Ginger needs upgrade its add-in for MS office suite and Ginger Desktop application, it is a old school application needs to improve its UI.
Response from Ginger Software
Hi Rahul,
Thank you so much for your positive feedback and for taking the time to post this review. Please continue to share your feedback, as we always love hearing feedback from our users! We are all ears on how we can continue to improve Ginger together.
Thanks again,
Ginger Support team
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Ginger stop working
Reviewed on 12/02/2021
The company is not responsive to any user queries-
See: [SENSITIVE CONTENT HIDDEN]
The company is not responsive to any user queries-
See: [SENSITIVE CONTENT HIDDEN]
Pros
It used to be a great product. It worked well with MS Word.
Cons
Ginger is taking people's money and its not working at all!
Ginger stop working on MS Office - since Flash is required and is has been discontinued.
It is also not working in Google Doc.
They are now running a fraudulent operation. It used to be great and I was and will be a great fan - if it starts working again - At this stage they are sealing users' money!
Response from Ginger Software
Hello Gerrit,
The latest update of Windows removed support for Flash Player. This prevents Ginger from working.
We have launched a new Ginger app for Windows and Microsoft Office. In addition to fixing the issue with the latest Windows update, it features:
Fast one-click correction from any application on your computer
Smart alternatives to add creativity and style to your writing
New Microsoft Office add-in to boost your productivity in Word and Outlook.
Rephrase integration with Word, PowerPoint and Outlook.
A mistake by mistake explanation and correction in Word and Outlook
New shortcuts for Correction-(Ctrl+Enter) and Rephrase (Ctrl+R)
To download the new version, please head to our download page - Grammar Check, Spell Check & Proofreading Ginger (gingersoftware.com)
*Please remove Ginger's old version before proceeding and installing the new version!!!
For further support, please contact - [email protected]
Regards,
The Ginger Team.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Highly Reliable Software for Grammar and Spell checks
Reviewed on 08/04/2019
One of the best software to try that delivers high accuracy results. It helps you save your time...
One of the best software to try that delivers high accuracy results. It helps you save your time and energy in fishing for the errors and rectifying the same.
Pros
Its ben three years now that I have been using Ginger Software and it has never let me down. As a writer I need to be quite particular about my grammar and spellings. Therefore, this software has everything to help me relieve for repetitive and the taxing process of checking for any grammatical or spelling errors, if any. Besides that it also provides various online drill sessions and tutorials to help one learn enhance his/her grammar.
Cons
The only thing that I do not like about Ginger is that it does not work in Google docs. Firstly you are supposed to write your text in the Ginger and then transfer the same from there to Google docs.
Response from Ginger Software
Dear Diksha,
Thank you so much for your positive feedback.
You are correct, at the moment we are not compatible with Google Docs, we are looking for better solutions and hopefully a full integration into Google Docs.
We wish you to keep enjoying Ginger.
- Industry: Higher Education
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I use Ginger to help grammar in my paper
Reviewed on 24/11/2019
I am very satisfied with the performance and features of Ginger, but I am still waiting for add-on...
I am very satisfied with the performance and features of Ginger, but I am still waiting for add-on on several browsers.
Pros
As a student who has the task of writing many papers, Ginger has helped me check the grammar in my writing. The way Ginger checks grammar is by checking the structure of sentences so that I can easily understand his mistakes.
Cons
Sometimes Ginger experiences errors and problems when I use it on some software. This add-on is also not yet available in some browsers. But I am sure this will be fixed in the next update.
Response from Ginger Software
Dear Rivaldo,
Thank you for your positive feedback.
We can assure you we are ahead of any bugs we are aware of. If there is anything you think we should know about, feel free to contact our support -
[email protected]
Regards,
The Ginger Team.
- Industry: Higher Education
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to use and useful
Reviewed on 21/07/2019
Pros
-User-friendly
-Easy to learn and use for beginners
-It has an extension in chrome
-Powerful in finding grammatical errors
Cons
-The only thing that I can say is that It is not compatible with Google docs.
Response from Ginger Software
Dear Vahid,
Thank you for providing your feedback.
Overall, we are happy to read that you enjoy our product.
We are working to bring Ginger to Google Docs as well.
Always at your service.
The Ginger Team.
- Industry: Writing & Editing
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
A nice affordable option for editing!
Reviewed on 30/01/2019
I think that Ginger works decently and does do as it promises for the most part, but I don't think...
I think that Ginger works decently and does do as it promises for the most part, but I don't think it's better than other similar options out there.
Pros
I like the free option. I like the chrome extension that catches your writing mistakes online, like emails, social media, and blogging. It catches lots of spelling mistakes that I wouldn't have noticed. The tools for vocabulary and sentence rephrasing are very helpful.
Cons
There are some glitches I encountered. It doesn't pick up as many editing mistakes as a different program that I use, so it's not my first choice.
Response from Ginger Software
Dear Olivia,
Thank you for your feedback.
It means a lot for us as part of our progress to develop and become better.
If you have encountered with any issue that requires our attention, feel free to contact our support staff by email and we will do our best to solve the issue.
[email protected]
All the best,
The Ginger Team.
- Industry: Management Consulting
- Company size: 501–1,000 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Ginger it !
Reviewed on 30/08/2019
Pros
a) The best about thing, it gives you the alternative sentences.
b) Spelling checking and make the sentence with correct with suggestions and adjectives.
Cons
a) Till now, i did not found any glitch in it
Response from Ginger Software
Hi Abhishek,
Thank you so much for leaving us a review. So happy to hear that you enjoy using Ginger.
All the best,
The Ginger Team
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Ginger
Reviewed on 16/04/2020
It helps to add professionalism to jobs by ensuring crisp clean typo-free sentences.
It helps to add professionalism to jobs by ensuring crisp clean typo-free sentences.
Pros
Ginger gives suggestions and corrections for wrong spellings and grammatical errors.
Cons
It doesn't seem to have a smooth interface.
Response from Ginger Software
Thank you for your feedback.
We are working to improve our product and also our user experience. We hope you will see good changes very soon with new interface and improved features.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Decent Tool for bloggers.
Reviewed on 02/01/2019
Pros
It is a decent tool if you’re a writer or blogger and trying to catch errors before posting articles and the such. It is not the easiest to use, but those new to the program won’t have a huge learning curve. It’s a value for the money.
Cons
Has a tendency to be a bit buggy but not enough that it’s a major con.
Response from Ginger Software
Hi Rose,
Thank you for your review and feedback.
We at Ginger are working hard to improve every day and you can rest assure that the program will only get better and better.
- Industry: Research
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A decent tool to improve your writing
Reviewed on 07/05/2021
I have been using Ginger for many years to check, correct, and rephrase my writing to make my...
I have been using Ginger for many years to check, correct, and rephrase my writing to make my papers flawless.
Pros
Very simple and easy-to-use tool.
Flexible. it works on PCs and mobile.
I like that it can be easily integrated into Microsoft word and chrome.
Ginger has many helpful features, like paraphrasing and read back, which is very appreciated by non-native English speakers.
Cons
I find it very annoying not to work with Google Docs. Also, the chrome extension does not work properly. It would be great if there is full offline proofreading. Other than that, I am very pleased with Ginger.
Response from Ginger Software
Hello,
Thank you for your feedback..
We currently don't fully support Google Docs but we are working to be fully compatible with Google docs. If you encounter with any technical issues, please contact our support staff - [email protected].
Regards,
The Ginger Team
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Ginger spell and grammar checker
Reviewed on 24/06/2021
I like it very much and I am using this software 1+ years. It really helps me to structure my...
I like it very much and I am using this software 1+ years. It really helps me to structure my writing without major errors. For daily emails I am using this a lot.
Pros
I like this software a lot because I can add Ginger extension to web browser - Chrome. So, whenever I make mistakes in writing online, it helps me to correct by writing. Even it provides rephrasing options as well. Awesome !
Cons
However, I am using Ginger online and if you need help from this software you need to have a good internet connection.
Response from Ginger Software
Hi Shehan,
Thank you so much for taking the time to leave us a review! Love hearing that you enjoy using Ginger. Sincerely appreciate it :)
All the best,
The Ginger Team
- Industry: Photography
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do Not Respect their Cancellation Policy!
Reviewed on 24/10/2020
The program worked as advertised, but their cancelation process does not honor their policy. If...
The program worked as advertised, but their cancelation process does not honor their policy. If you plan on never canceling the program then my complaint is not for you. But if you want to give it a try for a few months, beware of canceling your subscription. Their website is very shoddy and has no cancelation tool. Plus they ask for a "reference Number" which they NEVER provided.
Pros
It worked well enough to give it a good rating.
Cons
When I canceled my subscription they continue to charge me the monthly payment and their cancelation process is a "Contact Us" program. I received a confirmation that they received my request, but still charged me days later , even though I canceled well before my renew was due. So far no response from the Support Team, nor refund for the monthly fee they charged me after canceling. Still waiting for a proper response.
Response from Ginger Software
Dear Millard,
Thank you for your honest feedback.
Our refund is very simple.
Once you wish to cancel your subscription all you need to do is send us an email with a request to cancel your subscription. We ask for a reference number just to make the search easier when looking for your order because not always the email provided is the same email you have used to sign up to Ginger.
This info is also published in our website FAQ, we do not hide any information about how to cancel a subscription.
You have contacted us asking to cancel your subscription and then you were charged again, our agent responded back letting you know that there was a but and therefore you were falsely charged. On October 28th we have refunded your last charge and canceled your subscription per your request.
We are sorry for the confusion and hope that you understand that we honor every request that we get.
Regards,
The Ginger Team.
- Industry: Human Resources
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Improvement for the future
Reviewed on 02/07/2019
Good
I appreciate customer service. The staff contact immediately and try to fix the issue.
Good
I appreciate customer service. The staff contact immediately and try to fix the issue.
Pros
Reading of the text. I listen to the writing draft while editing.
Rephrase provides me subtitute and suitable syntax
Cons
payment process.
the update process is so annoying. I updated in 2018 despite I received many messages for an update. And, I could not update although I paid the amount.
In the advertisement of ginger, I observe several functions however when I used the software all functions don't run properly.
Response from Ginger Software
Dear Khan,
Thank you for your feedback.
As part of our will to improve the payment process as well as the other cons mentioned, please contact our marketing manager Michael Libman - [email protected] and elaborate on these issues as they are extremely important to us.
Regards,
The Ginger Team.
- Industry: Electrical/Electronic Manufacturing
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Free Grammar Check
Reviewed on 12/05/2019
We write more perfectly and professionally with ginger. It is a worthy tool
We write more perfectly and professionally with ginger. It is a worthy tool
Pros
Ginger offers grammar check for free. Suggests accurate corections to grammar errors, and also checks for sentence formating. It has an easy to operate interface as well
Cons
The premium version is expensive. Costlier than similar products
Response from Ginger Software
Hi, thanks for the review! We now offer Ginger Premium starting at $9.99 per month if you buy the two year plan.
All the best,
The Ginger Team
- Industry: Research
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
ms word function doesn't work at all on windows 10 and office 365
Reviewed on 23/02/2021
Very poor! I wouldn't buy it again
Very poor! I wouldn't buy it again
Pros
The tool works when you click and paste the text into their software box, but you don't get as many suggestions as with Grammarly.
Cons
I would like to say that I do not recommend this product, because its announced feature to correct as you type in ms word has not worked one day on my fairly new computer with new software. I have contacted customer support, and they haven't been able to help at all, but I know they are in trouble due to the flash plugin making it hard for their software to be compatible with office etc. I asked for getting my money back, so that I could buy another correcting software, and they have not responded to this message. Also, I bought this product to help me in my final work with my phd thesis, and I am just very dissapointed that the money feels like flushed down the drain.
Response from Ginger Software
Hi Felix,
Thank you for your review.
The software has made many updates since your last comment, it is now fully functional in Word, Outlook and PowerPoint with improved features and a quicker response. Please ensure you are downloading the most recent version from our website. If you are still experiencing technical issues, please contact our support team - [email protected] Sincerely, the Ginger team.
- Industry: Publishing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
I use ginger daily to improve my efficiency
Reviewed on 24/09/2022
Pros
Ginger always saves me while writing mail, it has very good AI based suggestions option that suggest me the best word and correct all the mistake on my sentences.
Cons
I do not have to say anything that i least like about ginger.
Response from Ginger Software
Hi Sultan,
Thank you so much for your positive feedback and for taking the time to post this review. Please continue to share your feedback, as we always love hearing feedback from our users! We are all ears on how we can continue to improve Ginger together.
Thanks again,
Ginger Support team
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Really first class!
Reviewed on 22/06/2019
As a published writer, I left the mainstream went solo, and moved across to Amazon a few years...
As a published writer, I left the mainstream went solo, and moved across to Amazon a few years ago. All was well, until the books were finished and it was time to proofread. As a now one-man-band, it fell to me to proofread... bad idea! My readers loved my books but many complained of proofreading errors - My bad.
I tried various software packages to wash my manuscripts free of errors but the situation didn't improve until I discovered Ginger. It marches through the manuscript with consummate ease, finding typos, spelling errors punctuation mistakes et all. In my humble (and experienced) opinion, Ginger is simply excellent!!
Pros
Better than any I have tried before. Ginger seems to trap just about every error in a 60,000+ manuscript.
Cons
Not a great fan of the price. I've used Ginger in the past and a returning discount would have been a nice touch.
Response from Ginger Software
Dear Nigel,
It was heart touching to read your feedback.
It just shows that hard work pays off.
Thank you for a great review.
Cheers,
The Ginger Team.
- Industry: Online Media
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Double and Triple Your Work with Ginger
Reviewed on 17/04/2019
I am a multi tasker and in a desire to get stuff done quickly I miss simple typos that would make...
I am a multi tasker and in a desire to get stuff done quickly I miss simple typos that would make my work look sloppy, Giner has corrected that for me.
Pros
I like that I can be certain I have not missed any typos and correct in real time.
Cons
Sometimes when I have to copy and paste into Ginger Writer suggestions do not always show up. Sometimes Ginger will delete a word that is a mistake.
Response from Ginger Software
Hi,
Thank you for your review.
We would recommend contacting our support staff to try and solve any technical issue you have encountered with Ginger.
[email protected]
Regards,
The Ginger Team.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Make the life easier
Reviewed on 10/05/2022
Pros
Its help improve the writing and also suggest the best words as alternative.
Cons
I was mainly using it for the writing journal paper so it was also give me correction suggestions for the references. Which was annoying.
Response from Ginger Software
Hi Ihsan,
Thank you for taking the time to leave us a review! We're very sorry to hear about your experience. Ginger shouldn't be correcting references, and we will look into this further. Please share any examples of references or other incorrect suggestions with us via https://tinyurl.com/4znj94vx. We look forward to speaking with you directly.
Thanks again,
Ginger Support team
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Nice tool for proof reading
Reviewed on 15/10/2021
I like using Ginger, and I will continue to use it. It is a very helpful, simple and professional...
I like using Ginger, and I will continue to use it. It is a very helpful, simple and professional tool that improves my writing.
Pros
Ginger helps me a lot to correct my grammar and all my typo errors. I prefer using it because the app provides more professional suggestions and edits that makes my writing looks more professional.
Cons
There is nothing that I dislike about Ginger
Response from Ginger Software
Hi Timothy,
Thank you so much for taking the time to leave us a review! Love hearing that you enjoy using Ginger. Sincerely appreciate it :)
All the best,
The Ginger Team
- Industry: Banking
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Subscription Problems
Reviewed on 28/10/2020
Avoid this company at all costs. This is another in a series of fraudulent internet firms.
Avoid this company at all costs. This is another in a series of fraudulent internet firms.
Pros
Nothing, it simply does not perform well enough to use.
Cons
We tried to cancel the monthly subscription but Ginger refused to accept cancellation and continued to charge. We had to cancel the company credit card to end the subscription.
Response from Ginger Software
Dear John,
Thank you for your feedback.
I am sorry to read that Ginger didn't perform as expected. Our refund policy is very simple. We provide with 7 days of testing and reviewing our software, if the client wishes to cancel within these 7 days, we shall fully refund him, otherwise if the subscription was automatically renewed or it was more than 7 days we shall only cancel the next renewal to avoid further charges. I have tried to look for your case with our support staff but was unable to locate and case with your name involved.
Please consider contacting support if you haven't done so and we shall discuss your case further - [email protected]
We have more than a million users worldwide with great feedbacks, I am sorry that you are not among these users but to call Ginger a fraudulent company is false information, and being an Israeli company doesn't mean anything. We are a respected company otherwise we wouldn't give attention to your review.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Worst Customer Support
Reviewed on 22/01/2021
Software is excellent but support is horrible. Now it's a pain in my head.
Software is excellent but support is horrible. Now it's a pain in my head.
Pros
The Software is really good. That motivated me in purchasing monthly plan. When I found the my subscription is auto renewed after my purchase(whi
Cons
Software usage motivated me in purchasing monthly plan. When I found that my subscription is auto renewed after my purchase(there is no info shared in the purchase page). I don't like their approach so I decided to cancel.
Then I found out, only way to contact them is via email. I created cancellation request and it's been 2-3 days with no updates. (the SLA termed is 24 hours to get back to the request)
And the worst of all is, as a card holder and user I don't have access to cancel my subscription or remove my card.
I don't want to end up paying because of poor customer support.
Hope the team would see this and act of my request.
Response from Ginger Software
All of Ginger's subscriptions are recurring payments. However, you can log in to your Ginger profile page via our website, and on the main profile page, click on 'Cancel subscription' to cancel your auto-renewal process.
Your subscription will remain active until the renewal date and then will be downgraded to a free account.
Regards,
The Ginger Team.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
very good software
Reviewed on 07/09/2019
Very Good
Very Good
Pros
I am using Ginger software for almost a year ago, It is a very good program which helped me a lot in my career.
There are a lot of features in the software and the best feature is the software reviewing and provide you with alternative sentences / words.
Cons
Very accurate
Alternative sentences option
Response from Ginger Software
Dear Ahmed,
We are so happy to read that you enjoy Ginger.
Thanks!
The Ginger Team.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ginger Program
Reviewed on 09/01/2017
Used ginger at the daycare I used to work at- and it was great. Only problem was checking in the...
Used ginger at the daycare I used to work at- and it was great. Only problem was checking in the wrong dogs which isn't a software problem just a staff problem. Overall really liked how easy it was to use.
Pros
It's very easy to use
Cons
Fixing an error was a long process
Response from Ginger Software
Hi Savannah,
Thanks for reviewing us. Regarding your feedback on the long process for correction, I am definitely all ears on how we can continue to improve Ginger :) My direct email is [email protected] if you have any other feedback.
All the best,
The Ginger Team