PayPal Zettle Reviews
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2278 Reviews for UK Users
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wanna be a little less stressed? Then this is it
Reviewed on 04/12/2023
Zettle has been so wonderful. I use to wake up not have had enough sleep due to worrying if I...
Zettle has been so wonderful. I use to wake up not have had enough sleep due to worrying if I messed up with inventory or getting paid but on day one my life hasn’t been the same in a good way.
Pros
Zettle is my personal assistant without the cost. I now have peace of mind knowing I have this software. I’m not panicking wondering if I missed anything. This is the best software for peace of mind.
Cons
Honestly the only issue I had ace I’m not trying to crack a joke is that it doesn’t talk back. It’s my own personal assistant and it doesn’t respond to my conversation.
- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
PayPal Zettle, a complete payment solution
Reviewed on 29/05/2024
PayPal Zettle is an intuitive payment solution, ideal for small and medium-sized businesses thanks...
PayPal Zettle is an intuitive payment solution, ideal for small and medium-sized businesses thanks to its comprehensive functionality and integration with PayPal. Overall, it's a reliable tool for sales management.
Pros
I've been using PayPal Zettle for over two years now, and I've particularly appreciated its comprehensive features for payment and sales management, which are very accessible and uncomplicated. What's more, the transparent pricing and efficient customer support add to its value for small and medium-sized businesses.
Cons
I find that transaction fees are relatively high, which can weigh on small businesses, as well as some customization limitations for advanced features.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not a good platform for health care providers
Reviewed on 02/07/2023
Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your...
Terrrible. Do it their way or get lost. If you use Health Savings Account Cards as part of your practice, then this is NOT the company for you. They lock down my account every few weeks. I am a licensed primary care physician in the State of Oregon. They lock down my account regularly due to the clinic accepting Health Savings Account Cards (as do all doctors) which usually only have magnetic strips, not chips. Zettle readers are unable to process magnetic strips and can only ready chips. Magnetic strips require manual entry into Zettle. This locks down our account as Paypal assumes fraud. No matter how many times I call, send them copies of my medical and DEA license, and explain that I am a doctor and this is part of my practice - they continue every few weeks to lock up my money and threaten to further impede my business unless I clear up this presumed "fraudulent" activity. Their workaround is that I should log into Paypal manually every time a patient uses an HSA account and enter it into their online site. Since we use Zettle for inventory management including the inventory of controlled substances like testosterone pellets and RX injectables which is required by the DEA, that would NEVER work. Secondly, it is extra work for my front desk staff that is already hard-pressed to keep up with their workload and has people waiting to check in and out of the clinic. If you are in health care - stay away. This is NOT the company for you
Pros
I can't say that I really liked anything about Paypal. It is a pretty standard POS system but with the inability to track customers.
Cons
No ability to scan HSA cards which locks down your account for presumed "fraudulent" activity as these must be entered manually into Zettle especially if you are using Zettle to manage inventory. Their solution is to enter them into the Paypal screen online manually. This is rather hard when we use Zettle to manage inventory and track P&L on products. My staff is hard-pressed at the front desk to keep up as is and logging into their site every time we need to use an HSA is ludicrous and will completely ruin our inventory and P&L data. It happens every few weeks and then they ask you to "prove" your legitimacy as a business all over again. The fact that you sent them your DEA and medical license 30 days ago is seemingly lost on their staff. You are a pariah! They don't look at the notes and just cut you off all over again. Stay away from this company!!Also, no ability to tie sales to patients which is frustrating.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and good for our business
Reviewed on 15/03/2024
Pros
The way how this app has been designed ,is the best
Cons
Mobile Card Reader
Time reporting is accurate
- Industry: Animation
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
This platform is a very great and helpful for any people whatever they are staying in any...
Reviewed on 13/05/2024
This platform is really good and tha customer support with survice is to good
This platform is really good and tha customer support with survice is to good
Pros
Withdrawal processing and no conversion fee
Cons
Processing timing is very great full for me atleast
- Industry: Insurance
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Processing Payments In Person Is A Breeze With Paypal Zettle
Reviewed on 05/05/2024
My overall experience with PayPal Zettle is wonderful. The setup was easy.
My overall experience with PayPal Zettle is wonderful. The setup was easy.
Pros
I love that it not only takes credit and debit card payments, but it also prints out receipts!
Cons
I can't think of anything I don't like about Paypal Zettle. It works great.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paypal zettle review
Reviewed on 22/02/2024
Great experience, I love the item and the little gadget. It is not difficult to utilize and permits...
Great experience, I love the item and the little gadget. It is not difficult to utilize and permits me to deal with my installments effectively and successfully.
Pros
Great experience, I love the item and the little gadget. It is not difficult to utilize and permits me to deal with my installments effectively and actually.
Cons
that installments got through the PayPal Here framework are at first frozen for 48 hours, creating setbacks for getting to reserves
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is a best site
Reviewed on 27/05/2024
Pros
To me this is the absolute best and safest way toperform any sales or person-to-person financialtransactions! There is also a "PayPal in 4"opportunity that allows you to make a purchasetoday and pay it off within 4 installments, with nointerest. This can be helpful if payday is maybe aweek or two away. The money would be withdrawnfrom a debit or credit card, or linked financialaccount. Reputable sellers allow PayPal, and indoing so fills out shipping destinations. Never hadany problem.
Cons
The variety of fees depending on transaction types can be confusing and make it difficult to predict overall costs accurately.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paypal Great Service and Honestly
Reviewed on 08/03/2024
Pros
It is simply a great program obviously its a garantee for all
Cons
I believe that today there is nothing that there is to say against there system
- Industry: Research
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
User Friendly
Reviewed on 16/05/2024
I like using PayPal Zettle it is user friendly and the mobility of the app.
I like using PayPal Zettle it is user friendly and the mobility of the app.
Pros
I liked that it is user friendly and easy to navigate.
Cons
What I least like about Pay Pal Zettle is the lack of inventory control and integration.
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zettle - no need to pay extortionate rates for a PDQ machine any more.
Reviewed on 07/02/2024
Really happy I made the decision to use Zettle. I was previously paying a lot for a PDQ machine...
Really happy I made the decision to use Zettle. I was previously paying a lot for a PDQ machine which would often not get a signal or just time out.
Pros
It's small, neat, looks professional and works so well.
Cons
Nothing really. Once I got my wi-fi situation sorted out it works like a dream.
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst Purchase Ever
Reviewed on 12/09/2023
I bought the Zettle Terminal at the beginning of July, only to have it show up broken. No big...
I bought the Zettle Terminal at the beginning of July, only to have it show up broken. No big deal, I certainly understand that things go wrong and accidents happen; however, ever since then, trying to deal with customer service to get a refund has been nothing less than laughable. I first spoke to a woman who said she'd get me some shipping labels printed and sent within a few hours so I could send it back. A couple of days later when I inquired as to why I hadn't gotten them, they suddenly showed up and I was told that they can take up to 48 hours to print. Okay, fine. So after sending the box back in sometime near the latter part of July, it's now almost the middle of September and I still haven't gotten my money back. I've sent several emails (to which I've gotten the auto-responder saying they've been received and assuring me I'll have a response within a couple of days) to which no one has yet responded, and I've managed to get through to someone on the phone one time who ASSURED me that he would get to the bottom of it and have me a response emailed out within a few hours, and, surprise, I never heard back. Today I called the same Zettle number I've called every time so far and spoke to a woman for about ten minutes before we figured out that she doesn't even work for Zettle but in fact for Paypal, which is technically different. She helped by giving me the Zettle number which was in fact the number that I had just called, lol.
Pros
I never got a chance to use it to see if there was anything likable about it.
Cons
Customer service is a joke. I've been trying to get a refund for the broken equipment they sent me for two months now and haven't managed yet. And it's not because there's some kind of dispute, they just stopped answering my emails and when I do manage to get someone on the phone they don't do what they say they're going to. I'm looking at you, [sensitive content hidden]
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
It's my opinion on paypal
Reviewed on 18/05/2024
Pros
PayPal Zettle is a versatile point-of-sale (POS) solution that integrates seamlessly with PayPal's ecosystem, offering a range of features tailored to small and medium-sized businesses.
Cons
Limited Customization Options,Dependency on Internet Connectivity.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best payment app
Reviewed on 18/03/2024
Pros
It's very secure and easy to use for daily
Cons
It should be better interface and new themes
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Used to be great
Reviewed on 07/03/2024
Cons
Unfortunately they changed ownership over lockdown and we found the new system to be really terrible. It used to be great but unfortunately the table management was ruined and became unusable for restaurants.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
DONT WAIT GET THIS NOW
Reviewed on 17/12/2023
Pros
I love PayPal zettle it’s very easy when you at the store and to purchase a item all you need is a quickly scan !
Cons
No cons everything about it is good I told my friend and family about it
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easier way to keep your money safe
Reviewed on 28/02/2024
When making international transactions or payments, it was quite easy and felt safe. My money is...
When making international transactions or payments, it was quite easy and felt safe. My money is well protected.
Pros
It is very convenient with making international transactions.
Cons
The currency value sometimes makes the money difference higher, making it more expensive than using local money apps.
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great payment platform!
Reviewed on 15/12/2023
Pros
Paypal makes it easy to pay for purchases online in a safe and secure way. I use Paypal especially since they have great return policies. Great for supporting small businesses that take payment through Paypal.
Cons
There's sometimes extra fees. I'm unsure how good customer service is when you do run into an issue.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PayPal Zettle Review
Reviewed on 03/10/2023
Very nice and easy for customers to reach
Very nice and easy for customers to reach
Pros
Easy to use and deal with customers fast
Cons
I didn't understand it at first, but I got used to it
- Industry: Import & Export
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paypal zettle review
Reviewed on 14/06/2023
So far i have good experience with paypal zettle, nothing have a problem
So far i have good experience with paypal zettle, nothing have a problem
Pros
Easy to use and understand how to received / send money especially for business
Cons
I like all feature of paypal zettle amd help us and easy for everything
- Industry: Alternative Medicine
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Keep loaded
Reviewed on 16/06/2023
Easy to use , quick and approachable support centre hence its convenience
Easy to use , quick and approachable support centre hence its convenience
Pros
I most like the fastest connectivity, crediting services and the accessibility to the support team
Cons
Where you do mistakes they may presume intruders leading to be blocked
- Industry: Writing & Editing
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great POS Software
Reviewed on 15/02/2024
Absolutely great for the price. It makes processing payments easy.
Absolutely great for the price. It makes processing payments easy.
Pros
It is super easy to set up. You can take it anywhere with you.
Cons
I wish there was a way to integrate this on my e-com site.
- Industry: Animation
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Pay Pal ZETTLE REVIEW
Reviewed on 21/06/2023
I use PayPal Zettle for my bills, payment of devices and also receive payment from my customers...
I use PayPal Zettle for my bills, payment of devices and also receive payment from my customers through my business.
Pros
I like PayPal ZETTLE because it is easy to transfer money from my wallet to my Paypal account after sales every day. I have a good experience and I see it as the best alternative to paypal
Cons
It mostly have network issues and bug that make the app crash. I think it should be more faster even if offline
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paypal zettle makes small business pos so easy
Reviewed on 29/08/2023
Paypal zettleis a great thing to use for small business pos makes my job so much easier
Paypal zettleis a great thing to use for small business pos makes my job so much easier
Pros
It is so easy for payments on my phone makes d business so much easier
Cons
Nothing to dislike is super simple to setup and use
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Reliable POS system
Reviewed on 21/12/2023
Pros
I am the bookkeeper for a company that recently switched to Zettle so I do not use the app directly but the POS system integrates pretty well with their e-commerce site and payments are transferred timely. It is less expensive than other POS systems.
Cons
My customer complained of a confusing set up and that though they don't often use the hardware, it does take a while to boot up and occasionally loses it connection, making it less reliable than the online options.