PayPal Zettle Reviews

PayPal Zettle

4.6 (2,266)
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Mobile point of sale software to process online payments

Overall rating

4.6 /5
(2,266)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.3/5

95%
recommended this app
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2266 Reviews for UK Users

Lorena
Lorena
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My best friend since I've been freelancing

Reviewed on 06/07/2018

Currently, almost all my payments for freelance work come through this medium, so without Paypal, I...

Currently, almost all my payments for freelance work come through this medium, so without Paypal, I would have no money, basically.

Pros

Paypal's reach and the ability to receive payments from anyone quickly and easily is definitely its greatest advantage. In addition, notifications are always fast both by email and by the app, payments can be processed at any time from the smartphone, and its portability is an advantage for any freelancer or business.
And, of course, the fact that it is one of the most widely used online payment methods.

Cons

The first thing they should try to correct is the unnecessary blocking of accounts. They're not only annoying and unexpected (any small action can lead to being blocked, in my case, a trip), but they also take a long time to solve the problem, the verification is absurdly slow and they don't give much support so the account is unusable during that time.
The other thing I would like them to take into account is the users outside the USA (there are so many of us). Getting the money out of Paypal is very difficult because we can't receive the card, and half of the balance it goes away in commissions to make the currency changes or withdraw the dollars. Not to mention that the commissions for payments are one of the highest of these platforms.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PayPal Here Review

Reviewed on 30/03/2021

My overall experience is great with PayPal Here, I like the software because it is very convenient...

My overall experience is great with PayPal Here, I like the software because it is very convenient and I can charge the customer credit card anywhere as long as I have a smartphone and the fee is decent because it is not too expensive but it is also not too cheap either.

Pros

The software is extremely easy to use and the device that is used with the software is also easy to use. What I love most about the software is it is available on any mobile device and I can easily take payment anywhere on the go.

Cons

The one thing I like least about the software is, there is no ability to upload pictures of a product you are selling to the software. The software only accepts a name for each product.

Judi
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Ditching PayPal

Reviewed on 13/06/2023

I enjoyed the low cost processing fees but PayPal Zettle lacks in so many ways and is limited in...

I enjoyed the low cost processing fees but PayPal Zettle lacks in so many ways and is limited in features.

Pros

Zettle by itself would be an excellent concept but I absolutely loathe having to deal with PayPal. I have a list of complaints as long as my leg with PayPal !

Cons

The card processor and terminal tends to be very seedy and has technical issues more often than not. PayPal is very frowned upon these days and my customers do NOT like using it !

Alternatives Considered

Clover

Reasons for Choosing PayPal Zettle

The features I need to access were not offered and invoicing and POS keyed in transactions were over the top .

Reasons for Switching to PayPal Zettle

My husband (and business partner) was at the time very fond of PayPal and influenced my decision.
Gourab
Overall rating
  • Industry: Animation
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

This platform is a very great and helpful for any people whatever they are staying in any...

Reviewed on 13/05/2024

This platform is really good and tha customer support with survice is to good

This platform is really good and tha customer support with survice is to good

Pros

Withdrawal processing and no conversion fee

Cons

Processing timing is very great full for me atleast

Carol
Carol
Overall rating
  • Industry: Museums & Institutions
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

It was Great- until they made one little change

Reviewed on 23/01/2023

I needed a quick fix when they were phasing out our version of Quickbooks POS and we wanted...

I needed a quick fix when they were phasing out our version of Quickbooks POS and we wanted something a little more flexible. After spending nearly a month looking for a new system we settled on this one, price is right, processing fees aren't bad, reporting was adequate enough to get by and we expected/hoped that it would get better the longer it was in use in the US, I was very wrong. The 'features' they've added have been mostly useless.

Pros

It's free, it's by PayPal so you can trust it and the price can't be beat

Cons

I've let a lot of things slide because it's free, but now that they transfer EVERY credit card transaction to my PayPal account it's terrible to try to reconcile in Quickbooks. The reporting is truly terrible and the customer service is basically non-existent. Try to even find the help section on the PayPal site. It's like they bought and make money off this thing, but don't actually want to support it.

Alternatives Considered

Lightspeed Restaurant

Reasons for Choosing PayPal Zettle

Too expensive and clunky

Reasons for Switching to PayPal Zettle

It checked enough boxes for us to make the switch
Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use and easy to set up

Reviewed on 13/07/2022

Really pleased with it. I'm still find cool things that I can do.

Really pleased with it. I'm still find cool things that I can do.

Pros

I needed to find a new card reader as my previous one had died. As I have a paypal business account I wanted one which will link direct with my account without having to set up a new payment system.

The software and reader links straight to my shopify account so that I could use the card reader to link to my iPad and set up a POS at the mobile shows I attend. It brought in my entire inventory from shopify.

The software is easy to use and allows easy data to be accessed from the software dashboard showing sales by timeperiods and even go into each transaction to granular levels. You can also refund card transactions from within the software.

you can trigger your payments out to be daily, weekly or monthly to your designated account.

Cons

Note that the reader is really sensitive so do not put your phone close to the reader when entering in payment details or you can trigger apple pay ... yes, I accidentally paid for an order and had to refund it to myself (which was really easy in the software).

Alternatives Considered

PayPal

Reasons for Choosing PayPal Zettle

My exisiting reader had died and this was a cheaper option.

Switched From

PayPal

Reasons for Switching to PayPal Zettle

Cost of reader, quickness of delivery and low charges for transactions
Basma
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PayPal Zettle Advantages

Reviewed on 03/10/2023

As I’m an admin, I’m very stressed in managing many stuff such like meetings, organizing tournaments...

As I’m an admin, I’m very stressed in managing many stuff such like meetings, organizing tournaments, visas issuing, reports, staff follow-up and so on, and this app made things easier to me at the time I was checking and reviewing the lot of bills, payments and receipts, which reduced stress on me and saved my time.

Pros

It’s easy, simple, quick to pay and receive.

Cons

There is no obstacles or difficulties I found during using it.

Alternatives Considered

PayPal

Reasons for Switching to PayPal Zettle

The reputation, easiness, security and privacy.
Willie
Overall rating
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Most user friendly for accepting in person payments

Reviewed on 25/09/2020

Overall this app is the most user friendly I've ever used and the usage fees are minimal compared...

Overall this app is the most user friendly I've ever used and the usage fees are minimal compared to other apps like paypal here I recommend this app to any small business

Pros

Love how easy this app is to use and love how you can save your product or service by individual selections for easy future checkout

Cons

I can't find anything I didn't like about this app I give it five stars two thumbs up. Every small business should use this app.

Mike
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

PayPal Zettle is great for on the go

Reviewed on 21/12/2023

I was worried at first when PayPal transitioned to Zettle but the process has been smooth overall. ...

I was worried at first when PayPal transitioned to Zettle but the process has been smooth overall. It works great and I love the customization. Haven't had a problem with it yet.

Pros

I love the reader and all the simple reports it entails. It's perfect for on the go sales. It's super small and easy to use.

Cons

Biggest con is that it has to be charged. The older readers did not so this takes some getting used to.

Reasons for Choosing PayPal Zettle

Paypal switched readers from PayPal Me to Zettle so i upgraded.

Switched From

PayPal Invoicing
Joshua
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Easy way to enhance your mobile transaction on the Go

Reviewed on 24/06/2024

Pros

Transactions are instants and its easy to use.

Cons

Disputes on payments are not resolved instantly

Tama
Overall rating
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for small to medium businesses

Reviewed on 30/06/2021

We are an animal rescue, and we hold adoption events both at our rescue and in other places...

We are an animal rescue, and we hold adoption events both at our rescue and in other places (parking lots, pet stores, etc.). The biggest benefit of PayPal Here is the mobility - we can take payments anywhere, and can have multiple volunteers set up with the mobile app to do so. It's reasonably easy for new users to figure out, and also easy to correct mistakes that occur - refunding an incorrect amount is a simple two-click process, and it goes through quickly for the customer. Payments go through quickly, as do transfers to our business checking account.

For me as the treasurer, the fact that the PayPal Here transactions go into our "standard" PayPal account is great. I can use the reports as generated by PayPal or download transactions to Excel or into QuickBooks to merge them into the overall reporting for the board. They're clearly marked so I know which are from PayPal Here vs. the donation button on our website so that I can correctly categorize the income quickly.

Pros

The best thing about PayPal Here is that it is 100% portable. We can process donations or adoption fees from our rescue, a pet store, a street fair - as long as we have a bar or two of signal, we can accept any major credit card. It also has a QR code option, so if the customer has the PayPal app or would prefer a 100% touchless transaction, we can generate that code and they can pay from their own phones rather than having to physically hand over a card. The readers are small and easy to tuck into a pocket, and have proven remarkably sturdy in spite of some pretty rough handling. (Literally had a puppy chew on one, and it still worked just fine afterward!) (Welcome to life in a rescue, y'all, puppy is gonna chew ANYTHING that falls out of a pocket into their enclosure...)

Cons

The card readers can be a bit fiddly, especially for folks with older model phones. The newer Bluetooth readers in particular are unusable by several of our authorized users who stubbornly cling to their ancient Androids (not PayPal's fault). To be fair this can easily be overcome by manually entering the card number, but the fees are considerably higher than when we are able to swipe the card or insert the chip into the reader.

Alternatives Considered

Square Payments

Reasons for Switching to PayPal Zettle

The fees were more reasonable for us as a nonprofit, and the seamless integration with our existing PayPal account was a big plus for us. It was also a more familiar interface for our users, and at the time had better options for setting up individual user access so that we could have some people who could only take payments, others who can process both payments and refunds, and admins who can see full balances, make transfers, etc.
Obrian
Overall rating
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PayPal zettle I love it

Reviewed on 09/01/2022

My over experience with PayPal zettle is great it is simple one of the best out there which is...

My over experience with PayPal zettle is great it is simple one of the best out there which is great PayPal is always innovative I love it

Pros

What I love about mostly about PayPal zettle is that to me the revolutionized the point of sale business which I know others giant company are big man, I’m not new to using PayPal services over the many years I’ve been a PayPal user but what PayPal did with zettle is next level where I don’t necessarily have to have excellent internet connections to take payments I can do over simple mobile internet and the transactions are always a success, PayPal put in a lot of work into it and I love it…

Cons

What I don’t like with it which could be just a software issue is that something it just disconnect from my phone off its own which is a bit annoying but it takes seconds to reconnect so it can work around probably a software update can if it and sometimes the card payment fails like 1 or 2 but it never goes over the third retry so I think those can be fix with an update they are minor but if it happens in a rush it can be a big deal but some problems

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Relieable Product

Reviewed on 26/03/2020

It is becoming a cashless society and so this fills that void by allowing people to purchase...

It is becoming a cashless society and so this fills that void by allowing people to purchase product without cash.

Pros

It's been around a while so people know it by name when they hear about it. Easy to ask or send money, or send someone a request for money with a invoice.

Cons

That is cost so much to use it that I have to add a little cost to my card transactions to help offset the cost.

Kristen
Kristen
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

PayPay for the win

Reviewed on 20/03/2022

Overall I really enjoy using this software its extremely easy to navigate through all my platforms...

Overall I really enjoy using this software its extremely easy to navigate through all my platforms are all hooked right into there I get all my business info. Really it been the best software I have used it seems it has more features than Shopify and cheaper. So its a win-win in my book GREAT JOB PAPPAYL

Pros

The availability of use from all different platforms The way I can manage and keep up with my business is amazing its better than Shopify in my opinion and way cheaper. Once you dive into PayPal Zettle you will see differences between them it's much easy to navigate. Very easy to learn a lot about my business I can now see what is trending in my stores online.

Cons

I loved a lot about this software A LOT but the prices can get out of control just make sure you get what you need and not what u want if that makes sense. I ended up with a bigger bill than wanted but still got all services offered and it was still cheaper than shopify.

Eduardo
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to process the pays of your customers.

Reviewed on 06/05/2022

Pros

It easy to use for your customers. And it is so secure for processing pay for the customer and the business.

Cons

Sometimes we had a problems with the gateway, because Paypal couldn't process the customer credit card and lose the sell.

Elizabeth
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

A Fantastic Way To Start!

Reviewed on 16/08/2017

Overall, this was a great POS for our company to start with at mobile markets. It was simple and...

Overall, this was a great POS for our company to start with at mobile markets. It was simple and straightforward and I found the customer support to be great! If you need/want a simple POS to get you started, give it a try!

Pros

This was an easy way to get started with a POS. It was free and simple to setup. I found it very simple to change the products around, as well as prices. The app is simple to install across different devices and platforms and it works just as well on my android as it does on my staff's iPhone. Adding products to the shopping cart and checking out is a breeze. Also, it is simple to change tax rates within the app. This was helpful for mobile events that we needed to change the tax rate temporarily. It also worked well for multiple people to use at different events. Finally, the company was awesome at sending more swipers to get us setup. We realized that we needed 5 people to be able to ring up product across multiple events at a given time and paypal was quick to send us more swipers and get us up and running!

Cons

There isn't much style to the app. This doesn't really matter, but once our company was established and we started using a different POS in our store, this was only used as a backup and my staff actually complained that there weren't pictures of the products.

Fred
Overall rating
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst Purchase Ever

Reviewed on 12/09/2023

I bought the Zettle Terminal at the beginning of July, only to have it show up broken. No big...

I bought the Zettle Terminal at the beginning of July, only to have it show up broken. No big deal, I certainly understand that things go wrong and accidents happen; however, ever since then, trying to deal with customer service to get a refund has been nothing less than laughable. I first spoke to a woman who said she'd get me some shipping labels printed and sent within a few hours so I could send it back. A couple of days later when I inquired as to why I hadn't gotten them, they suddenly showed up and I was told that they can take up to 48 hours to print. Okay, fine. So after sending the box back in sometime near the latter part of July, it's now almost the middle of September and I still haven't gotten my money back. I've sent several emails (to which I've gotten the auto-responder saying they've been received and assuring me I'll have a response within a couple of days) to which no one has yet responded, and I've managed to get through to someone on the phone one time who ASSURED me that he would get to the bottom of it and have me a response emailed out within a few hours, and, surprise, I never heard back. Today I called the same Zettle number I've called every time so far and spoke to a woman for about ten minutes before we figured out that she doesn't even work for Zettle but in fact for Paypal, which is technically different. She helped by giving me the Zettle number which was in fact the number that I had just called, lol.

Pros

I never got a chance to use it to see if there was anything likable about it.

Cons

Customer service is a joke. I've been trying to get a refund for the broken equipment they sent me for two months now and haven't managed yet. And it's not because there's some kind of dispute, they just stopped answering my emails and when I do manage to get someone on the phone they don't do what they say they're going to. I'm looking at you, [sensitive content hidden]

Aaron
Aaron
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Went from great to just okay

Reviewed on 25/03/2019

I used to love this app, and use it on a weekly basis for my business, but after a few updates it...

I used to love this app, and use it on a weekly basis for my business, but after a few updates it has just gone down hill. It started with just not working on my personal phone, then it stopped functioning on my computer and on my wife's phone. We uninstalled and updated on all devices, but it would no longer allow us to complete a purchase by typing the card numbers in, in fact it wouldn't even let us get to the screen to try and place the charge. This really has inconvenienced us as a business, as many of my clients are using church credit cards with no personal names on the cards, while they always had issues making payments via the paypal site because of this, they had always been able to make their payment by giving me the payment info over the phone. I have since had to have those clients send personal checks which is okay, but I am waiting for payments 1-2 weeks, whereas before I was paid instantly.

Pros

I liked the functionality of it in that it was easy to take payments where ever you are. It was simple to use, easy to understand, and great for being able to instantly send receipts to clients.

Cons

I dislike the fact that the fee is higher if you are not swiping the card, because in my business I have clients all over the world and very few that are local that could actually just swipe the card.

Verified Reviewer
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

If you sell, trade or freelance, you need PayPal

Reviewed on 08/12/2018

Good!

Good!

Pros

The most important thing about PayPal Here App is that it’s easy to set up! A quick download, register your account and link it to your bank account which doubles as your verification process enables you to start collecting payments as fast as possible! If you take debit/credit card payments then you can’t do without PayPal! I sell goods in store and online, so having a POS that is scaleable across various platforms is extremely important for my business. Once payment is received, it’s easy to figure out the source, the amount and your total balance on account in one window! The App is available across several platforms, whether it’s a tablet, iPhone or android!

Cons

Cons per the App is that moving money to your linked bank account is not automated, as you have to manually move the amount to your designated bank account unless you use a PayPal card. Also, getting customer support is not pretty straightforward and getting someone to talk to is near impossible due to the difficulty in getting hold of the number. It’s however easy to send a mail.

Abhijeet
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PayPal Zettle Review

Reviewed on 20/02/2024

As a small business owner, PayPal Zettle has transformed the way I handle transactions. Its...

As a small business owner, PayPal Zettle has transformed the way I handle transactions. Its user-friendly interface and versatile payment options make it easy for customers to pay, while robust analytics tools provide valuable insights for business growth. While fees and offline functionality pose minor challenges, overall, Zettle has been a game-changer for my business. Highly recommended.

Pros

User-Friendly Interface: PayPal Zettle offers a remarkably intuitive interface, making it easy for small business owners to set up and start accepting payments swiftly. The platform's simplicity ensures that even those with minimal technical expertise can navigate and utilize its features effectively.

Cons

Limited International Availability: Although PayPal Zettle has expanded its presence globally, its availability in certain regions may still be limited. Businesses operating in areas where Zettle is not yet widely available may need to explore alternative payment solutions to cater to their customer base effectively.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PAYPAL PROS AND CONS

Reviewed on 01/06/2021

My overall experience with PayPal, the anxiety over online shopping is taking away because i know...

My overall experience with PayPal, the anxiety over online shopping is taking away because i know my money is protected and it makes my online shopping and earning effortless,
but,with that said I'm still trying to figure out how to transfer money,without being charged on both ends.
would definitely recommend this site to anyone who shops online or conducts their businesses online.
PayPal has to remember some of us were not born with a cell phone,some of us had black and white 2 channels tv's with rabbit ears for static.

Pros

VERY EASY TO SET UP ONCE YOU UNDERSTAND WHAT TO DO.WHEN THERE IS A DEPOSIT IN YOUR ACCOUNT,YOU ARE NOTIFIED IMMEDIATELYTHEY DO NOT HASSLE YOU AT ALL.
YOUR MONEY IS SAFE AND ITS A FANTASTIC APP FOR PEOPLE WHO WANT TO MAKE EXTRA INCOME AND HAVE A SECURE WAY OF IT BEING PROTECTED MORE SO IF YOU ARE DOING ONLINE SHOPPING,IF YOU DO NOT RECEIVE YOUR PRODUCT IN A REASONABLE TIME FRAME THEY TAKE ACTION TO GET YOUR MONEY BACK,BECAUSE THEY SECURE YOUR MONEY AND I WOULD GO SO FAR AS TO SAY ' BETTER THAN SOME WELL KNOWN BANKS".

Cons

AH,CONS.THE ONLY PROBLEM I HAVE WITH PAYPAL IS TRYING TO TRANSFER MONEY TO OTHER CARD OR EVEN BACK TO MY OWN PRIMARY BANK ACCOUNT THAT I HAVE LINKED PAYPAL WITH.
THIS SITE HAS THE POTENTIAL TO BECOME AS BIG AS OTHER NATIONAL BANKS,ONCE THEY DECIDE TO MAKE IT MORE COMFORTABLE FOR THE GENERATION THAT WAS NOT BORN INTO THE COMPUTER ERA.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Easy to use, as long as I can get the card scanner to work.

Reviewed on 12/12/2018

Overall, I think this app and pay experience is a great way to have small organizations have the...

Overall, I think this app and pay experience is a great way to have small organizations have the ability to take these types of payments in various situations and locations. However, if the card reader doesn't operate well, it defeats the purpose and can make the organization look unprepared or unorganized.

Pros

This app is set up in a very user friendly format. I like the use of the larger font sizes for all text and buttons. I use this app for fundraising events, so having the option to filter items to each event is a great feature. The sale area is clear and easy to edit if a mistake is made. The sales activity area is also very user friendly, and easy to manage and review sales. The look and feel of the app is very well paired with the website experience.

Cons

My only issue with this app is that I have repeated trouble using the swipe card reader. Even upon receiving a new reader with a new iPad, I sometimes have to swipe 4 times to get the card to read. This is not ideal when I have a donor standing there watching me and I have to apologize. I always test the reader before each event with my own card, to see what problems arise. Luckily, I typically only have to use the card reader with individuals I know and work with, so it's not as much of an embarrassment. I have taken the iPad out of the case to see if the connection would work better. Sometimes that does work better but not always.

Antonio
Antonio
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PayPal here (Zelle

Reviewed on 17/08/2021

The description of our experience using PayPal here is exemplary, appreciated and exceedingly...

The description of our experience using PayPal here is exemplary, appreciated and exceedingly efficient, cost-effective, and easy to use and because of the efficiency of Paypal Here we have not once required use support. The interfacing properties of Paypal here have allowed us to navigate smoothly, efficiently, and without any problems whatsoever. If and when a question needs answering, the Paypal website has an extensive list to garner the required answers.

Pros

It does not get any easier than PayPal here to facilitate payments from clientele for our company. The ease of the compilation of information is required for us to track expenditures and income. This allows for comparisons to our own systems to identify and ensure the accuracy of both of the aforementioned. And if a client may already possess a PayPal account, payment is relatively immediate and there is never any need for additional requirements or information from the client. Expediency and efficiency are expected by our clientele and this system allows it to be an integral part of the expectations of our clientele.

Cons

Not any discernible cons with the possible exception it cannot integrate possibly with WooCommerce.

Mounir
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

PayPal Amazing

Reviewed on 10/06/2022

Overall I am satisfied with PayPal which remains a simple and effective way for me to pay online.

Overall I am satisfied with PayPal which remains a simple and effective way for me to pay online.

Pros

We have recently seen that the payment solutions on the Internet are varied such as bank card, western union, paypal, etc. PayPal has understood the interest of offering a single and secure payment solution and receives its commission on almost all of the transactions. Buyers benefit from various guarantees in the event of non-receipt of their order. For example, I made an order about a year ago from the United States and the value was $170. Unfortunately I never received this order. However, following a request, PayPal considered it normal that I be reimbursed in full. On a completely different point, PayPal presents a great solution for receiving payments in real time. For example, a person who is going to trade on the forex can receive his capital directly on his paypal account. The solution is quick, but is not optimal given the costs involved.

Cons

The big disadvantage of PayPal remains the relatively heavy fees. In addition, the seller is sometimes forced to send the order via certain postal services when they are very expensive compared to what can be found. Clearly, a collector's ticket seller is forced to send his tickets via tracked mail, which is much more expensive than conventional mail. In this sense, PayPal should lighten its regulations to allow sellers with 200/300 transactions to their credit to send with the most economical transport service. Do you see yourself paying 3 euros in shipping costs for an item worth 2 euros?

Kim
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Money on the go

Reviewed on 29/05/2021

Great! Anyone who has paid bills online, made online purchases and/or does any form of billing...

Great! Anyone who has paid bills online, made online purchases and/or does any form of billing should use PayPal.

Pros

That it's easily available for everyone to use and that it has simple step by step options that anyone can follow to pay or to be paid by anyone else even if they don't have a PayPal acct..There is a community feed, not assistance and you can mssg/chat/call customer service.

Cons

The .com site and the app offer the same options but in different setup/steps and that confusing for a newcomer as well as those of us who use them regular.