Lusha Reviews

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377 Reviews for UK Users

- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast & Accurate Prospecting at the Touch of a Button
Reviewed on 25/06/2020
I have been using Lusha for about 1.5 years and I have never once run into an issue using this...
I have been using Lusha for about 1.5 years and I have never once run into an issue using this software. Furthermore, Lusha complies with the standards set by GDPR and CCPA, which takes a lot of stress off of my shoulders (as I have noticed many of the alternatives do not offer this option).
Pros
Lusha is incredibly easy to use and integrates perfectly with our companies Salesforce. The ability to quickly gather accurate and tested contact information ensures that our sales team always has the highest quality contacts available. Furthermore, Lusha customer support makes it easy to troubleshoot any issues you may come across.
Cons
I believe that it would be beneficial for Lusha to be able to pull geographical locations from LinkedIn profiles in addition to emails and phone numbers. Perhaps having a checkbox that allows users to pick and choose what data they would like to pull can be useful.
Reasons for Switching to Lusha
We spent about 3 months trying all of our options before finally choosing to go with Lusha. During this process, I took a list of 50 companies, and began finding contacts for them. After comparing my results, I found that Lusha returned the largest quantity of WORKING emails. Some of the alternatives returned emails that did not actually exist, possibly due to faulty coding with the software. Therefore, it made sense for us to go with Lusha, since it seemed that we would get the most ROI on this product. A year and a half later we have renewed our yearly contract with Lusha, and have no inclination to change products anytime soon.- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Cost Effective
Reviewed on 17/11/2023
Pros
Lusha is a straight forward solution that offers value for money. Compared to expensive competitors it does a fairly good job. Some of the data could be better however it is grate product for speeding up the time taken to find information and generate leads.
Cons
Quality of the data could sometimes be better however for the price its value for money
Reasons for Switching to Lusha
Price mainly. Fora smaller company the other options are extremely expensice- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Pretty good data provider
Reviewed on 11/08/2023
Pros
Super easy to use and the import/export is always successful
Cons
I think the data quality isn't as good as some other providers and it doesn't have as many features

- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Data and Has Gotten Better Over the Years!
Reviewed on 04/06/2022
I love Lusha..I've been using it for years and the data has gotten even more accurate.
I love Lusha..I've been using it for years and the data has gotten even more accurate.
Pros
The accuracy of the data and prospecting tool
Cons
I've found that many of the contacts are retired or at different companies, otherwise very accurate.
Reasons for Choosing Lusha
Had it at GDS Group and changed jobs, took it with me!Switched From
ZoomInfo SalesResponse from Lusha
Thanks for the great score, Olivia!
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This tool changed my sales prospection
Reviewed on 23/01/2022
Pros
Its interface is beautiful and made contact extraction become something much more "normal" to me. Super easy to use and I simply love the fact that it shows prior to credit usage whether one will have access to an email, phone number, or both.
Cons
The fact that the extension requires some permissions that I do not feel comfortable allowing them to have. I ended up using the web platform only.
Alternatives Considered
SignalHireReasons for Choosing Lusha
Privacy options - SH's extension requires permissions that seem absolutely abusive (such as passwords, pin numbers, and other authentication data.Switched From
SignalHireReasons for Switching to Lusha
I actually use them all, but on their free plans.- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Search Less and Sell more
Reviewed on 08/04/2022
This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation...
This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation and their contact detail database is updated which helps me in connecting with my prospective client and generate sales .
Pros
updated database
Best LinkedIn data extractor.
Best lead generation software.
Best sales Management software.
Cons
Subscription charges are very expensive .
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 1.0 /10
Disappointed at Capability of Lusha
Reviewed on 26/05/2022
It is often that I can't find contact details for an individual on Lusha, however, when I go to...
It is often that I can't find contact details for an individual on Lusha, however, when I go to ZoomInfo or Rocket Search I can find it
Pros
There is not much that makes this a good tool
Cons
The database and information is seriously lacking to be an effective tool
Response from Lusha
Thanks for the feedback Gerd,
We'll always looking to improve our database and results. Hopefully, you'll see improvements in the results and find value in it in the long run.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The WORST tool out there, the customer support in Israel is just horrific
Reviewed on 29/04/2022
SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the...
SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the subscription only to find out a few days later that it wasn't cancelled and I was charged anyway. I tried cancelling again and when I went through the whole process the cancellation failed AGAIN without notifying me at all that somethign went wrong. When I asked the rep to cancel it for me and give me a refund for the month that I didn't use and didn;'t even log in once, he asked me for an email confirmation, in the same conversation he admitted that they don't always send email confirmations.
Pros
It IS really easy to use and I liked the interface
Cons
The qualitity of data is horrible, I guess one out of 10 leads will have a correct data
Response from Lusha
Hi Stas,
I'm sorry for your experience and will be happy to look into it with the CS team.
Please respond with your email address and I'll try to get back to you asap.
Thanks!
- Industry: Online Media
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Expensive, but it solves the problem like no other
Reviewed on 19/06/2020
Great experience and totally recommended.
Great experience and totally recommended.
Pros
Lusha's slogan should be "data you can trust". While other tools in the market just "guess" your prospect email, Lusha gets it right. I don't know details about their database, but the accuracy of the e-mails and phone numbers provided are incredible high. Other tools in the market just make a guess like "[email protected]", try to validate it and that's all. Most of them can't even give phone numbers. I have tested over 15 tools (Hunter, Snov, Findthatlead, Skrapp and etc) and I can assure that Lusha is the most accurate.
Cons
I find it very pricey. You can buy larger credit packs and get a discount, but it's still way more expensive than competitors.
Reasons for Choosing Lusha
I could'nt select more options, but I tested Skrapp, Snov, Hunter, Findthatlead and a few more. I switched because Lusha has the best accuracy on the data provided.Switched From
Skrapp.ioReasons for Switching to Lusha
Lusha has the best accuracy on the data provided.- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most affordable and secure software you will ever find.
Reviewed on 18/10/2023
Used it for data enrichment solution to update my audience all the time.It is very fast thus...
Used it for data enrichment solution to update my audience all the time.It is very fast thus reducing time spend.I am a delighted user.
Pros
Lusha is the most satisfying software have ever used so far.It has improved my business growth with fresh and accurate data leads that you can't get enough of.Provides job filters and alerts for me and my team.It is a user friendly software and it's flexibility makes it compatible with everyone.
Cons
No complaints against the most satisfying software have used so far.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
This is as close to a scam as possibe
Reviewed on 31/05/2023
The free trial is worthless. I signed up for the subscription which only was available annually. I...
The free trial is worthless. I signed up for the subscription which only was available annually. I cancelled after getting 1 whole lead.
Pros
The leads are worthless on this website. You can use google and get far more accurate and complete data. google is also free
Cons
It is a ripoff. A scam. Theft. Terrible
- Industry: E-Learning
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Not easy and reliable to use
Reviewed on 12/06/2023
Pros
It gives you the option to extract email id and phone number.
Cons
The price is very expensive and not easy to use the tool.
Response from Lusha
Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don't waste your money
Reviewed on 30/05/2023
Pros
The sales pitch. Regretfully this was the most positive part
Cons
Having paid a significant amount to match contact information to contacts, we have found the software to be unfit for purpose. With a next to 0 success rate in the UK, please don't waste your money.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
B2B Lead Generation and Nurturing Tool
Reviewed on 11/03/2023
Pros
Have been using the paid version of this since more than 6 months and it provide the detailed contact information and allows us to save the same as well in the list.
Cons
Sometimes I have faced a downtime while using Lusha.
- Industry: Market Research
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Good B2B prospecting software with many features and benefits
Reviewed on 20/01/2023
Pros
Good coverage of direct phone numbers and accurate email IDs
Cons
Cost of the subscription is on the higher side
Response from Lusha
Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com.

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easiest tool to use for lead management
Reviewed on 09/04/2021
Pros
Lusha is a very powerful tool and has a great UX.
It allows it's users to capture direct dials, work and personal emails just by navigating to their profiles.
List view of contacts is also managed by them, thus making the life of a user easier to navigate through the contacts.
Third Party integrations is a bumper feature that reduces a lot of workload where you need to add leads to your CRM manually.
Data export/import features are perfectly built and very easy to use.
Cons
Pricing is on the higher side.
Sometimes it feeds you with wrong contacts.
Might get air in some cases.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Need Contact Details? Get Lusha?
Reviewed on 13/10/2018
Lusha is great for finding contact details for key people in time-critical situations and for...
Lusha is great for finding contact details for key people in time-critical situations and for building biz dev campaigns. Not perfect but best we've used; really useful tool.
Pros
Lusha is pretty well known amongst the sourcing community as one of the best tools for getting personal contact details - email address and phone numbers - from social media profiles. The chrome plug-in works well. Most users will be using this with LinkedIn. When you visit a profile, it tries to find phone number and email addresses and usually it comes up trumps. This often gives you personal contact details allowing you to bypass the corporate gatekeepers - that's why this is popular with recruiters. The LinkedIn Inmail system can be hit and miss (lots of LinkedIn users don't check or don't respond) and when you consider that Lusha could replace a premium or recruiter version of LinkedIn, it is good value if you are a sourcer, recruiter or biz dev professional.
As you can turn off the monthly subscriptions this would be a good option for campaigns targetting specific verticals for example if you don't have an ongoing requirement.
Cons
The software isn't perfect and it does get it wrong sometimes, but it is currently the best at what it does. While there's not much to dislike about Lusha, the problem with apps like these is that they invariably get either bought by LinkedIn/Microsoft and killed or just blocked when they become too popular. You may also be running into data privacy issues by using apps like this - check the legislation in your jurisdiction and you might want to run this past the Data Protection Officer (DPO) if you have one.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Lusha price increase of 66%v
Reviewed on 10/03/2021
Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks,...
Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks, the upfront subscription doesn't work for us in these covid times. When it came time recently to buy more credits, the price increased by 66%, that's way to expensive and out the cost of a lead to over 50 cents, and that was the discounted price, the best price the guys could offer us. Thus sadly, we have had to close our account. NOW, this is not a reason to stop using the solution, just be aware that your pricing is bout to increase by 66% or more, and that's if you pay annually advance, so I think a few of the smaller accounts, 12 credits useage a year will find other solutions,
Pros
We've been a user of the solution for a few years, it's very very helpful and the team supportive, covers the US market well, the European market not so well, but that's not really Lusha's fault
Cons
the 66% increase in pricing, it forced us to find alternatives
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Bad data
Reviewed on 10/02/2022
Pros
Lusha (when it works) makes your life a bit easier when to comes to data extraction and finding the lead/contact's info (email / phone)
Cons
1) if the contact has 2 emails on Lusha one is obviously a spam email (e.g Hotmail) and other one is real then the software isn't smart enough to flag this and write that the person works at hotmail / mircosoft
in other words, it has the ability to differentiate one from the other of a 3 year old
2) the data 50% of the time is wrong and bad, which creates way more work than anything else
3) when exporting the data to a 3rd party tool (e.g Salesloft) the system can't really read the title of the person right "VP of digital transformation " would be saved as VP.
which is pointless

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent prospecting tool
Reviewed on 03/03/2022
I have used the chrome extension of the tool in a very efficient manner, which has allowed us to...
I have used the chrome extension of the tool in a very efficient manner, which has allowed us to get used to the tool (Free version) before making a purchase. The tool has helped us with getting leads and helping us to convert some of them too.
Pros
It's very easy to use and it's super useful to get the data (Leads) possibly interested in your products or services.
Cons
The tool does not always get the information directly from LinkedIn about people from time to time which results in less accuracy of data. There should be manual data checking more frequently which could result in data enrichment.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feedback for Lusha
Reviewed on 03/06/2022
Lusha is a very helpful to lead generation and helps me do my job effectively everyday
Lusha is a very helpful to lead generation and helps me do my job effectively everyday
Pros
This software helps me to do my lead generation effectively. Most of the time mobile number is available and that is important to connect and talk to prospect directly
Cons
Some contacts doesnt have updated contact number especially mobile number and email address.
Response from Lusha
So glad you're seeing value from the product! Thanks for the lovely review!
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Tool to generate leads
Reviewed on 20/08/2022
Pros
If you are making cold calls, this is an essential tool. In most cases, Lusha was able to find the mobile numbers and emails I was looking for. In fact, it's extremely simple, as the app pops up with the contact information without you having to do anything, you just need to click the button.
Cons
There is nothing I dislike about Lusha. I can always contact the support team for assistance and answers to my questions. In addition to that, Lusha is improving every day, and I think it's a simple tool with a simple interface. My hope is that it will work on all websites.

- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One of the best Enrichment tool which can be used by any industry
Reviewed on 24/10/2022
Pros
Lusha is one of the best tool available in the market which helps any Database enrichment team work more easy. We have been using multiple tools and Lusha provides the best results. Using Lusha and Hubspot helps easy export of data into the CRM.
Cons
As not all enrichment platforms are accurate, it happens with Lusha as well for atleast 8-10% of Inaccurate emails/contact details are provided.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Lusha Review
Reviewed on 26/05/2022
I'm mostly using the direct number service which resulted in more conversations and thus more...
I'm mostly using the direct number service which resulted in more conversations and thus more conversions
Pros
Direct numbers being the need of an hour, lusha is exactly catering to that. Very user friendly.
Cons
Replacement of incorrect numbers should get introduced in the system.
Response from Lusha
Thanks for the feedback Rajat!
Glad you're enjoying the platform, and we're working on some updates and features that should bring up better results and improve the feedback process.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Lusha is the basic necessity for SDR prospecting
Reviewed on 26/05/2022
I need it so I use it.
Could be better, but overall it does what it supposed to do
I need it so I use it.
Could be better, but overall it does what it supposed to do
Pros
Integration into LinkedIn is very easy and comfortable to use.
Most of the time I get some information on a potential prospect.
And most of the time it is pretty accurate
Cons
Integration into CRM system is not applicable.
No automatic import into company's CRM.
Part of the time the information is not correct and there is no validation tool
Response from Lusha
Thanks, Gil!
Improving the CRM integration is a major focus for us and there are some potential game-changer updates coming out soon.
Thanks for the honest feedback!