Lusha

4.0 (377)
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Sales Intelligence Platform

Overall rating

4.0 /5
(377)
Value for Money
3.7/5
Features
4.1/5
Ease of Use
4.6/5
Customer Support
3.9/5

76%
recommended this app
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377 Reviews for UK Users

Sage
Sage
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast & Accurate Prospecting at the Touch of a Button

Reviewed on 25/06/2020

I have been using Lusha for about 1.5 years and I have never once run into an issue using this...

I have been using Lusha for about 1.5 years and I have never once run into an issue using this software. Furthermore, Lusha complies with the standards set by GDPR and CCPA, which takes a lot of stress off of my shoulders (as I have noticed many of the alternatives do not offer this option).

Pros

Lusha is incredibly easy to use and integrates perfectly with our companies Salesforce. The ability to quickly gather accurate and tested contact information ensures that our sales team always has the highest quality contacts available. Furthermore, Lusha customer support makes it easy to troubleshoot any issues you may come across.

Cons

I believe that it would be beneficial for Lusha to be able to pull geographical locations from LinkedIn profiles in addition to emails and phone numbers. Perhaps having a checkbox that allows users to pick and choose what data they would like to pull can be useful.

Alternatives Considered

SignalHire, Snov.io, LeadLeaper and Skrapp.io

Reasons for Switching to Lusha

We spent about 3 months trying all of our options before finally choosing to go with Lusha. During this process, I took a list of 50 companies, and began finding contacts for them. After comparing my results, I found that Lusha returned the largest quantity of WORKING emails. Some of the alternatives returned emails that did not actually exist, possibly due to faulty coding with the software. Therefore, it made sense for us to go with Lusha, since it seemed that we would get the most ROI on this product. A year and a half later we have renewed our yearly contract with Lusha, and have no inclination to change products anytime soon.
Ben
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Cost Effective

Reviewed on 17/11/2023

Pros

Lusha is a straight forward solution that offers value for money. Compared to expensive competitors it does a fairly good job. Some of the data could be better however it is grate product for speeding up the time taken to find information and generate leads.

Cons

Quality of the data could sometimes be better however for the price its value for money

Alternatives Considered

ZoomInfo Sales and Cognism

Reasons for Switching to Lusha

Price mainly. Fora smaller company the other options are extremely expensice
Emily
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Pretty good data provider

Reviewed on 11/08/2023

Pros

Super easy to use and the import/export is always successful

Cons

I think the data quality isn't as good as some other providers and it doesn't have as many features

Olivia
Olivia
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Data and Has Gotten Better Over the Years!

Reviewed on 04/06/2022

I love Lusha..I've been using it for years and the data has gotten even more accurate.

I love Lusha..I've been using it for years and the data has gotten even more accurate.

Pros

The accuracy of the data and prospecting tool

Cons

I've found that many of the contacts are retired or at different companies, otherwise very accurate.

Alternatives Considered

ZoomInfo Sales, Seamless.AI and Swordfish

Reasons for Choosing Lusha

Had it at GDS Group and changed jobs, took it with me!

Switched From

ZoomInfo Sales

Response from Lusha

Thanks for the great score, Olivia!

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This tool changed my sales prospection

Reviewed on 23/01/2022

Pros

Its interface is beautiful and made contact extraction become something much more "normal" to me. Super easy to use and I simply love the fact that it shows prior to credit usage whether one will have access to an email, phone number, or both.

Cons

The fact that the extension requires some permissions that I do not feel comfortable allowing them to have. I ended up using the web platform only.

Alternatives Considered

SignalHire

Reasons for Choosing Lusha

Privacy options - SH's extension requires permissions that seem absolutely abusive (such as passwords, pin numbers, and other authentication data.

Switched From

SignalHire

Reasons for Switching to Lusha

I actually use them all, but on their free plans.
Abhra
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Search Less and Sell more

Reviewed on 08/04/2022

This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation...

This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation and their contact detail database is updated which helps me in connecting with my prospective client and generate sales .

Pros

updated database
Best LinkedIn data extractor.
Best lead generation software.
Best sales Management software.

Cons

Subscription charges are very expensive .

Gerd
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 1.0 /10

Disappointed at Capability of Lusha

Reviewed on 26/05/2022

It is often that I can't find contact details for an individual on Lusha, however, when I go to...

It is often that I can't find contact details for an individual on Lusha, however, when I go to ZoomInfo or Rocket Search I can find it

Pros

There is not much that makes this a good tool

Cons

The database and information is seriously lacking to be an effective tool

Response from Lusha

Thanks for the feedback Gerd,

We'll always looking to improve our database and results. Hopefully, you'll see improvements in the results and find value in it in the long run.

Stas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

The WORST tool out there, the customer support in Israel is just horrific

Reviewed on 29/04/2022

SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the...

SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the subscription only to find out a few days later that it wasn't cancelled and I was charged anyway. I tried cancelling again and when I went through the whole process the cancellation failed AGAIN without notifying me at all that somethign went wrong. When I asked the rep to cancel it for me and give me a refund for the month that I didn't use and didn;'t even log in once, he asked me for an email confirmation, in the same conversation he admitted that they don't always send email confirmations.

Pros

It IS really easy to use and I liked the interface

Cons

The qualitity of data is horrible, I guess one out of 10 leads will have a correct data

Response from Lusha

Hi Stas,

I'm sorry for your experience and will be happy to look into it with the CS team.

Please respond with your email address and I'll try to get back to you asap.

Thanks!

Eduardo
Overall rating
  • Industry: Online Media
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Expensive, but it solves the problem like no other

Reviewed on 19/06/2020

Great experience and totally recommended.

Great experience and totally recommended.

Pros

Lusha's slogan should be "data you can trust". While other tools in the market just "guess" your prospect email, Lusha gets it right. I don't know details about their database, but the accuracy of the e-mails and phone numbers provided are incredible high. Other tools in the market just make a guess like "[email protected]", try to validate it and that's all. Most of them can't even give phone numbers. I have tested over 15 tools (Hunter, Snov, Findthatlead, Skrapp and etc) and I can assure that Lusha is the most accurate.

Cons

I find it very pricey. You can buy larger credit packs and get a discount, but it's still way more expensive than competitors.

Alternatives Considered

LeadIQ, Snov.io, Skrapp.io, Hunter and FindThatLead

Reasons for Choosing Lusha

I could'nt select more options, but I tested Skrapp, Snov, Hunter, Findthatlead and a few more. I switched because Lusha has the best accuracy on the data provided.

Switched From

Skrapp.io

Reasons for Switching to Lusha

Lusha has the best accuracy on the data provided.
Ivy
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Most affordable and secure software you will ever find.

Reviewed on 18/10/2023

Used it for data enrichment solution to update my audience all the time.It is very fast thus...

Used it for data enrichment solution to update my audience all the time.It is very fast thus reducing time spend.I am a delighted user.

Pros

Lusha is the most satisfying software have ever used so far.It has improved my business growth with fresh and accurate data leads that you can't get enough of.Provides job filters and alerts for me and my team.It is a user friendly software and it's flexibility makes it compatible with everyone.

Cons

No complaints against the most satisfying software have used so far.

Tony
Tony
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

This is as close to a scam as possibe

Reviewed on 31/05/2023

The free trial is worthless. I signed up for the subscription which only was available annually. I...

The free trial is worthless. I signed up for the subscription which only was available annually. I cancelled after getting 1 whole lead.

Pros

The leads are worthless on this website. You can use google and get far more accurate and complete data. google is also free

Cons

It is a ripoff. A scam. Theft. Terrible

Priyanka
Overall rating
  • Industry: E-Learning
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Not easy and reliable to use

Reviewed on 12/06/2023

Pros

It gives you the option to extract email id and phone number.

Cons

The price is very expensive and not easy to use the tool.

Response from Lusha

Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com.

Michael
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Don't waste your money

Reviewed on 30/05/2023

Pros

The sales pitch. Regretfully this was the most positive part

Cons

Having paid a significant amount to match contact information to contacts, we have found the software to be unfit for purpose. With a next to 0 success rate in the UK, please don't waste your money.

Harshit
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

B2B Lead Generation and Nurturing Tool

Reviewed on 11/03/2023

Pros

Have been using the paid version of this since more than 6 months and it provide the detailed contact information and allows us to save the same as well in the list.

Cons

Sometimes I have faced a downtime while using Lusha.

Verified Reviewer
Overall rating
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Good B2B prospecting software with many features and benefits

Reviewed on 20/01/2023

Pros

Good coverage of direct phone numbers and accurate email IDs

Cons

Cost of the subscription is on the higher side

Alternatives Considered

ZoomInfo Sales, UpLead, Apollo.io and useArtemis

Response from Lusha

Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com.

Lokesh
Lokesh
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easiest tool to use for lead management

Reviewed on 09/04/2021

Pros

Lusha is a very powerful tool and has a great UX.
It allows it's users to capture direct dials, work and personal emails just by navigating to their profiles.
List view of contacts is also managed by them, thus making the life of a user easier to navigate through the contacts.
Third Party integrations is a bumper feature that reduces a lot of workload where you need to add leads to your CRM manually.
Data export/import features are perfectly built and very easy to use.

Cons

Pricing is on the higher side.
Sometimes it feeds you with wrong contacts.
Might get air in some cases.

Colin
Colin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Need Contact Details? Get Lusha?

Reviewed on 13/10/2018

Lusha is great for finding contact details for key people in time-critical situations and for...

Lusha is great for finding contact details for key people in time-critical situations and for building biz dev campaigns. Not perfect but best we've used; really useful tool.

Pros

Lusha is pretty well known amongst the sourcing community as one of the best tools for getting personal contact details - email address and phone numbers - from social media profiles. The chrome plug-in works well. Most users will be using this with LinkedIn. When you visit a profile, it tries to find phone number and email addresses and usually it comes up trumps. This often gives you personal contact details allowing you to bypass the corporate gatekeepers - that's why this is popular with recruiters. The LinkedIn Inmail system can be hit and miss (lots of LinkedIn users don't check or don't respond) and when you consider that Lusha could replace a premium or recruiter version of LinkedIn, it is good value if you are a sourcer, recruiter or biz dev professional.

As you can turn off the monthly subscriptions this would be a good option for campaigns targetting specific verticals for example if you don't have an ongoing requirement.

Cons

The software isn't perfect and it does get it wrong sometimes, but it is currently the best at what it does. While there's not much to dislike about Lusha, the problem with apps like these is that they invariably get either bought by LinkedIn/Microsoft and killed or just blocked when they become too popular. You may also be running into data privacy issues by using apps like this - check the legislation in your jurisdiction and you might want to run this past the Data Protection Officer (DPO) if you have one.

Marc
Marc
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Lusha price increase of 66%v

Reviewed on 10/03/2021

Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks,...

Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks, the upfront subscription doesn't work for us in these covid times. When it came time recently to buy more credits, the price increased by 66%, that's way to expensive and out the cost of a lead to over 50 cents, and that was the discounted price, the best price the guys could offer us. Thus sadly, we have had to close our account. NOW, this is not a reason to stop using the solution, just be aware that your pricing is bout to increase by 66% or more, and that's if you pay annually advance, so I think a few of the smaller accounts, 12 credits useage a year will find other solutions,

Pros

We've been a user of the solution for a few years, it's very very helpful and the team supportive, covers the US market well, the European market not so well, but that's not really Lusha's fault

Cons

the 66% increase in pricing, it forced us to find alternatives

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Bad data

Reviewed on 10/02/2022

Pros

Lusha (when it works) makes your life a bit easier when to comes to data extraction and finding the lead/contact's info (email / phone)

Cons

1) if the contact has 2 emails on Lusha one is obviously a spam email (e.g Hotmail) and other one is real then the software isn't smart enough to flag this and write that the person works at hotmail / mircosoft
in other words, it has the ability to differentiate one from the other of a 3 year old

2) the data 50% of the time is wrong and bad, which creates way more work than anything else

3) when exporting the data to a 3rd party tool (e.g Salesloft) the system can't really read the title of the person right "VP of digital transformation " would be saved as VP.
which is pointless

Mohammad Bilawal
Mohammad Bilawal
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent prospecting tool

Reviewed on 03/03/2022

I have used the chrome extension of the tool in a very efficient manner, which has allowed us to...

I have used the chrome extension of the tool in a very efficient manner, which has allowed us to get used to the tool (Free version) before making a purchase. The tool has helped us with getting leads and helping us to convert some of them too.

Pros

It's very easy to use and it's super useful to get the data (Leads) possibly interested in your products or services.

Cons

The tool does not always get the information directly from LinkedIn about people from time to time which results in less accuracy of data. There should be manual data checking more frequently which could result in data enrichment.

Rosemarie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feedback for Lusha

Reviewed on 03/06/2022

Lusha is a very helpful to lead generation and helps me do my job effectively everyday

Lusha is a very helpful to lead generation and helps me do my job effectively everyday

Pros

This software helps me to do my lead generation effectively. Most of the time mobile number is available and that is important to connect and talk to prospect directly

Cons

Some contacts doesnt have updated contact number especially mobile number and email address.

Response from Lusha

So glad you're seeing value from the product! Thanks for the lovely review!

Yawar
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Tool to generate leads

Reviewed on 20/08/2022

Pros

If you are making cold calls, this is an essential tool. In most cases, Lusha was able to find the mobile numbers and emails I was looking for. In fact, it's extremely simple, as the app pops up with the contact information without you having to do anything, you just need to click the button.

Cons

There is nothing I dislike about Lusha. I can always contact the support team for assistance and answers to my questions. In addition to that, Lusha is improving every day, and I think it's a simple tool with a simple interface. My hope is that it will work on all websites.

Jeevan
Jeevan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the best Enrichment tool which can be used by any industry

Reviewed on 24/10/2022

Pros

Lusha is one of the best tool available in the market which helps any Database enrichment team work more easy. We have been using multiple tools and Lusha provides the best results. Using Lusha and Hubspot helps easy export of data into the CRM.

Cons

As not all enrichment platforms are accurate, it happens with Lusha as well for atleast 8-10% of Inaccurate emails/contact details are provided.

Rajat
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Lusha Review

Reviewed on 26/05/2022

I'm mostly using the direct number service which resulted in more conversations and thus more...

I'm mostly using the direct number service which resulted in more conversations and thus more conversions

Pros

Direct numbers being the need of an hour, lusha is exactly catering to that. Very user friendly.

Cons

Replacement of incorrect numbers should get introduced in the system.

Response from Lusha

Thanks for the feedback Rajat!

Glad you're enjoying the platform, and we're working on some updates and features that should bring up better results and improve the feedback process.

Gil
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Lusha is the basic necessity for SDR prospecting

Reviewed on 26/05/2022

I need it so I use it.
Could be better, but overall it does what it supposed to do

I need it so I use it.
Could be better, but overall it does what it supposed to do

Pros

Integration into LinkedIn is very easy and comfortable to use.
Most of the time I get some information on a potential prospect.
And most of the time it is pretty accurate

Cons

Integration into CRM system is not applicable.
No automatic import into company's CRM.
Part of the time the information is not correct and there is no validation tool

Response from Lusha

Thanks, Gil!

Improving the CRM integration is a major focus for us and there are some potential game-changer updates coming out soon.

Thanks for the honest feedback!