Outfunnel Reviews

I really like that Outfunnel does exactly what it says on the box. For me, it elegantly bridges the shortcomings of Pipedrive which is our main CRM. The team is great and I've already had a few discussions with them and saw that they implemented a few of my requests

It's not as feature-full as other products on the market. For me, it's more of a tool and less of a solution. It's best to get into it already knowing what you're trying to achieve.

We have started using Outfunnel for Pipedrive and Mailchimp synchronizations first, but soon we’ve switched to Outfunnel as our main mailing tool. It's very easy to use and setup mailing campaigns for the selected target groups – Pipedrive filters. Creating or duplicating a newsletter is very simple and fast even for non-experienced users, the same goes for adding personalization fields to the content.
All sents, opens, clicks, bounces and unsubscribes are visible in the main Campaigns report and are reflected in Pipedrive as well.
Detailed campaign reports can be easily downloaded from Outfunnel to excel for further analysis. The automation and synchronization with Pipedrive are really outstanding – all activities done with Outfunnel are precisely reflected in CRM.

What we do not see in the report yet are ‘replies’ to our mailings as this feature needs some setup to our google account that’s not so simple for us to do without admin rights.

It's very easy to sync an audience from Pipedrive to Mailchimp and send out automatic emails.

The reporting is a bit basic. I would love to be able to go more in-depth in the data.

The lead score, the tracking links. and the pipedrive integration.

You have to build landing pages with other tools.

Does what it says, and is vastly easier to use than Frederick von Chimpenheimer IV's product. It you do need help setting up the support is very personalized and fast.

I'm not sure there's anything I don't like, except that it requires being connected to pipedrive; i understand that's it's purpose; but would be nice to have other intetrations.

I love that this tool connects into my tech stack and works seamlessly. And when I ran into bumps on set-up or was trying to figure out how to best use it, the team was SO very helpful with customer support. They answered every question and helped me figure out how to get the most out of the tool.

Doesn't have every integration yet but I'm sure they will build more over time.

Its cornerstone functionality allowed us to streamline the syncing workflow and to trigger CRM automations based on drip email activity of individual users. It's also a very straightforward tool to use, and it didn't require a whole lot of time to set up. Being reasonably priced, it's one of the best ways to build linked CRM automations for those using Mailchimp for email marketing purposes.

In the beginning, there were certain features that were lacking for an optimal workflow. However, after reaching out to the support team, those were added to the development roadmap and implemented as soon as 2.5 weeks after my request.

I've worked with hundreds of organisations helping to implement their sales process using Pipedrive. Outfunnel is my most used third party tool. The functionality allows us to track prospect engagement, score leads based on activity and highlight the hottest leads to the sales team. Not only is it a fantastic tool, but their rockstar team are always on hand to help with any questions you might have.Highly recommended!

There's not a lot to dislike. Perhaps it would be useful if they reinstated the email platform by default as this used to tie in nicely with the other functionality.

Outfunnel makes setting up automated email communication that can support your onboarding, sales and marketing processes effortless. The UI is simple. It has all the features to get going fast.

Their vision of a fully lifecycle communication and marketing tool is still in its infancy so it is a more of an aid to existing processes rather than a tool to setup your entire set of processes.

I've been using Pipedrive and Mailchimp for years, but never knew I could sync the two like this. Thanks to Outfunnel I don't have to think about my many email lists any more (they are in full sync with my contacts list). This tool has made my job way easier and the value I get for the price is great.

At first it wasn't clear to me how many contacts I can sync as the subscription fee depends on that. I contact their support and got an immediate answer that gave me the extra push I needed to buy their subscription.

We like how easy it is to link our CRM (Pipedrive) to Mail Chimp, the lead scoring feature is relevant and useful, the synch with our CRM is seamless and works smoothly. We think that the value vs. cost is really good for the price. Outfunnel worked with us when other companies declined us due to the industry we work closely in (Residential Mortgages)

We do not have any complaints or see any down sides as the product and service fully meets our needs

We love that we can now see how our key accounts have engaged with our marketing activity, allowing us to tailor our account management strategy.
I also once wrote in with a billing query and it was responded within hours - amazing!

I thought the pricing was based on the number of contacts you had (in pipedrive), as opposed to how often you talk to them. So we have c. 3,500 email address and a 15,000 contacts account, if I email these contacts more than 4 x we reach our limit. I don't tend to email more than 2-3 times, so it's not a big deal, but for the size of our business it wouldn't make financial sense for us to upgrade to the next level.

Outfunnel seamlessly integrates pipedrive and mailchimp to provide powerful data to our sales team. I don't have to think about it because it just does what it's supposed to do. If I have any issue or questions, customer service is on top of it quickly and helps me find the answer.

Minor thing, but when someone unsubscribes, I wish it updated pipedrive rather than stopped synching.

Syncs all contacts and info from pipedrive to MailChimp beautifully and exactly how it should. Rather simple but just works! Customer support is very personal from the small team at pipedrive

Slightly clunky as they develop the UI. Very basic functionality

We use Copper as our CRM. They do not have any way to automate email sequences so we can stay on top of our prospects. We can setup multiple sequences, assign a tag to the lead, then let the system work for us.

There were a few things that were unclear as to how to use tags between opportunities and people in Copper. Nothing wrong on the software side but it was a bit confusing on how it works. We sent an email, and they called me and walked me through it and it was easy peasy. The other part is it was confusing to know when a sequence was active. I thought I set it up correctly but turned out it wasn't on but I told them to change the verbiage to make it more clear that you need to click to the next step to actually make the sequence work.

Outfunnel made it easier for us to track email marketing actions for our leads and clients within our CRM. With it, we can now see which leads received and opened our newsletters and we can customize their lead-journey based on their actions and interests.

Outfunnel integrates Pipedrive and Mailchimp and more integrations (like chat-services, e.g. Intercom or Drift, and others) would be very useful.

I love having the ability to segment based on how prospects interact with various campaigns.

I would like to see more integrations, for example, a form integration for Squarespace.

I'm a marketer and one that doesn't code. Many tools require some plugin to be added to site but this means I have to go and ask the coder to do it. It can take days before the coder has time to help me out which can be at times frustrating. With Outfunnel I could set up my account myself and within minutes I could already see that my data was being synced between different tools.

I've been using Outfunnel for a few weeks and so far haven't had any problems.

The deep integration with pipedrive CRM is why I use this app for email mktg.

The features are still basic, but the integration outweighs this, plus the company is very open about their roadmap for new features.