Kissflow Reviews
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56 Reviews for UK Users
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
We improve workflows and dashboards with Kissflow
Reviewed on 10/04/2024
Its integrations provide pre-built interfaces to automate specific processes and data exchange...
Its integrations provide pre-built interfaces to automate specific processes and data exchange between systems, and the workflows are incredibly easy to use, even for those without development experience.
Pros
Kissflow has been an integral part of the operations team's workflow development for several years, serving as a connector between our various IT platforms. At first, we focused on its Workflow feature, but now we are exploring its Dashboard feature and its Application feature.
Cons
Workflows and Boards do not have an adequate development and testing environment, which hinders the ability to implement an industrialized development process.
- Industry: Individual & Family Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great workflow management software
Reviewed on 01/12/2023
Overall, Kissflow has been able to address our company needs and the company is constantly making...
Overall, Kissflow has been able to address our company needs and the company is constantly making improvements on the software.
Pros
The software support is incomparable, and once the workflow processes are developed, the customer experience is pretty seamless and predictable
Cons
Limited API support, notifications and reminders could be much better, and since it's a no-code environment, building conditions into the workflows is very time-consuming.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
BPM system with lots of customization available
Reviewed on 12/12/2023
Pros
I like that I can create the exact workflow that I need for our use case. The system can handle most requests and is extremely customizable.
Cons
It's not as intuitive as I would like so I often need to enlist the support team, however, they are always readily available and quick to respond and help me.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kissflow for management and approval
Reviewed on 01/12/2023
overall, i like using kiss flow it makes life much easier for me; as I said you can see excatly...
overall, i like using kiss flow it makes life much easier for me; as I said you can see excatly where the kissflow is lying and follow up on it
Pros
Easy accessible; easy to use; set up in a way that everybody can use it
Cons
sometimes it is very slow or we struggling to get access in to kissflow
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
This software is very useful for our company
Reviewed on 29/11/2023
In general i am very happy with kissflow
In general i am very happy with kissflow
Pros
Easy to implement new processes
Now is more easy prepare new workflows and we can automatize more process
Cons
the link with sharepoint or the backup users is necessary for us
We need a better interface in the mobiles, specially with the text fields
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Kissflow Review
Reviewed on 28/11/2023
It is very easy to learn and very customizable to your specific needs.
It is very easy to learn and very customizable to your specific needs.
Pros
I love the customizable checklist and other options for our company.
Cons
I haven't found any yet. We have been using it for about a year.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
From 3+ years of using kissflow, It is a great platform that could still be improved.
Reviewed on 13/12/2023
Pros
Ease of implementing new business workflow
Cons
The permission feature is not ideal and not practically viable.
Customer support does not know much about Kissflow's features and limitations.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It's a 9 out of 10 for me
Reviewed on 14/12/2023
It is an 8 for now, for the dashboard not properly displayed on our screens
It is an 8 for now, for the dashboard not properly displayed on our screens
Pros
Makes task delegation easier, helps manage/track tasks.
Cons
It is somehow glitchy at times and right now we can't see the dashboard
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Workflow Automator
Reviewed on 26/12/2023
Overall kissflow is very useful for our organization
Overall kissflow is very useful for our organization
Pros
Wokflow creation is very easy in kissflow and duplication of process also very helpful
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Kissflow review
Reviewed on 08/12/2023
Pros
the Kissflow has an Easy interface
easy to use
Cons
the kissflow product lacks some of the basic functionalities
- Industry: Writing & Editing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Kissflow Review
Reviewed on 01/12/2023
Good overall, its been a helpful tool too use.
Good overall, its been a helpful tool too use.
Pros
It works great for automating and digitizing many different kinds of work flows. Its also very customizable and helpful with a diverse range of tasks and needs.
Cons
The search function doesn't seem to work very well when trying to search specific documents within flows. It doesn't seem to find the documents very well unless searched or typed a specific way. The search range needs to be a lot broader.
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great but there are places for enhancement
Reviewed on 01/12/2023
Pros
Porcess automation
Approvals
Notifications
Documents upload
Cons
No. of users limitation
Price increase of monthly subscription
Limitation of forms design
Can't share reports via links
No tools specific to link Dynamics aX 2012 ERP
Or to link menaItech (a leading HR software in the middleeast) for IT amateurs.
Native English speaker in the team would make the software look more international.
- Industry: Glass, Ceramics & Concrete
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great workflow solution
Reviewed on 30/11/2023
Pros
Kissflow has a few key advantages. The first is user friendliness which helps to take the system to various levels of stakeholders. Also, Kisflow is easy to customize according to the business requirement which saves a lot of money spent on developers
Cons
Sometimes Kissflow is a bit complicated to introduce formulas and field restrictions.
Alternatives Considered
Microsoft Teams- Industry: Design
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Title your review
Reviewed on 19/12/2023
Pros
the edit is flexible and easy to use the kissflow
Cons
What did you like least about Kissflow?s
- Industry: Chemicals
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
User friendly tool
Reviewed on 21/12/2023
Pros
Kissflow has revolutionized the way I develop and manage tasks. With its user-friendly interface, I can easily assign tasks to each party, without any need for coding. additionally, Kissflow offers top-notch functionality for access control and field obscuring. Overall, Kissflow is a game changer for anyone looking to streamline their workflow.
Cons
I would recommend creating or initiating a new document without logging into Kissflow, without the need for a license.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Video Editor
Reviewed on 28/11/2023
Pros
I like that they added a filter feature so you can keep your tasks organized by the current day.
Cons
The browser notifications do not work. I have to refresh the page to see new tasks. I have to rely on my email to know when a new task came in.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A simple to use system that offers complex solutions
Reviewed on 28/11/2023
Pros
I enjoy that kissflow has been very easy to adopt for myself, my team and those viewing our forms. We have been able to create processes that have amplified our productivity and access data we've never had before.
Cons
I don't know enough about it yet! Kissflow has numerous capabilities and in my time so far I think I've only scratched the surface. I'd love more guidance on how to use it to it's fullest.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
My experience with KF
Reviewed on 14/12/2023
Always supportive, it is flexible enough to cope with the changes in your work require
Always supportive, it is flexible enough to cope with the changes in your work require
Pros
Customization and Good support, especially the live support,
Cons
At times the integrations we are making down may affects the integrations earlier made without us knowing
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Versatile project manager
Reviewed on 08/01/2024
Pros
Ther user interface is an amazing performance.workflow management is very easy.no code platform.
Cons
No issues still I don't have with kissflow.
- Industry: Tobacco
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Value for money
Reviewed on 30/11/2023
Pros
Easy to use and clear information about tracking progress
Cons
Not so easy to mofify as we would like it
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Kissflow is a good tool for business process automation and tasks management
Reviewed on 20/12/2022
Experience was good, in fact it was flawless.
Experience was good, in fact it was flawless.
Pros
Ease of task assignment and tracking and compliance tracking.
Cons
Needs bit of time to get used to the UI, otherwise it is an awesome platform for business use.
- Industry: Outsourcing/Offshoring
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Breakthrough time consuming traditional workplace practices.
Reviewed on 15/01/2021
KissFlow is the perfect tool for bridging the workflow gaps between various functions in the...
KissFlow is the perfect tool for bridging the workflow gaps between various functions in the company. Our lead time has been reduced and helped our internal team members increase their overall productivity by spending on high impacting tasks instead of working on manual data entry which is time consuming.
Pros
The product support personnel has been very helpful and always available when needed to help us fix a problem in the back end.
Cons
The transition from the Old KissFlow to the New Version should have done differently one step at a time. We found out that there are a few fields that have been changed or no longer supported in the new version which is causing a setback, particularly in our Operations. Luckily, KissFlow support personnel has always been there to help and guide us with getting back on track.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Customize project systems and workflows to suit every need
Reviewed on 05/02/2022
KIssflow’s multipurpose functionality provides a unique broad spectrum solution for a wide variety...
KIssflow’s multipurpose functionality provides a unique broad spectrum solution for a wide variety of project needs. We have used it to build forms for progress tracking, task assignment, MVP development for field testing, etc. And with its great user interphase, there is little to complain about.
Pros
Kissflow is one of the most multipurpose software tools I have ever used. Allowing us to easily build out newly proposed features as stand-alone programs for easier field testing and data management to fully assess them before incorporating them into the structure of the bigger product or project.
Cons
Reporting and insights analytics are much harder to manage for bigger forms with much heavier and diverse datasets.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
It was great. Then they made a new version and "migrated" us...
Reviewed on 20/04/2021
Seriously regretting spending the investment in this system. Unfortunately we are now stuck with it...
Seriously regretting spending the investment in this system. Unfortunately we are now stuck with it while I plan an exit strategy. At least with their new pricing model the other options are actually now quite competitive. Do yourself a favor and go with something more established with long term stability.
Pros
It was a great tool. We built our entire set of business process controls using it. There was a steep learning curve and a few limitations that we had to work round but over all it worked.
Cons
We came to rely on this software and then were forced to move to the new version.
Massive price increase.
Migration was a disaster. The process was slapped together and not a single workflow actually worked afterwards. It has taken me a month of painstakingly testing every field and formula and fixing almost every single one to get it working again. I have ended up fixing almost everything myself as the "migration specialist" seems to think that the way to fix an error in a workflow is to simply delete the formula causing it... no more errors. no more actions either.
- Industry: Public Relations & Communications
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Kissflow
Reviewed on 28/12/2022
Pros
With this software I can easily which of my projects is active which is in agreement and which is finished it's easy to use and saves you a lot of time
Cons
Some features lack improvement and it's not interesting