---
description: Learn how Acefone can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Acefone.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Acefone Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Web Conferencing Software](/directory/110/web-conferencing/software) > [Acefone](/software/2039647/acefone)

# Acefone

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> Acefone is an intuitive VOIP phone system built to enhance sales, customer service and remote collaboration. Find success with solutions like free phone or virtual numbers, and features like call recording, virtual receptionist, and automated reports. All this and more from just £4.99 per user per month.
> 
> Verdict: Rated **4.6/5** by 135 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 135 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Acefone
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$19.99
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Acefone has 3 plans:
 
Basic: £4.99/user/month
Business: £9.99/user/month
Premium: £14.99/user/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: India, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Center Integration
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Monitoring
- Call Queues
- Call Recording

## Integrations (11 total)

- Bitrix24
- Dynamics 365 Customer Voice
- Freshdesk
- Google Workspace
- HubSpot CRM
- Kapture
- LeadSquared
- Microsoft Teams
- Salesforce Desk
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Web Conferencing Software](https://www.getapp.co.uk/directory/110/web-conferencing/software)

## Related Categories

- [Web Conferencing Software](https://www.getapp.co.uk/directory/110/web-conferencing/software)
- [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software)
- [IVR Software](https://www.getapp.co.uk/directory/289/ivr/software)
- [Unified Communications Software](https://www.getapp.co.uk/directory/599/unified-communications/software)
- [Team Communication Software](https://www.getapp.co.uk/directory/1257/team-communication/software)

## Alternatives

1. [Wildix](https://www.getapp.co.uk/software/2045027/wildix) — 4.7/5 (209 reviews)
2. [3CX](https://www.getapp.co.uk/software/103409/3cx) — 4.4/5 (465 reviews)
3. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (914 reviews)
4. [VoIP.ms](https://www.getapp.co.uk/software/2035391/voip-ms) — 4.8/5 (697 reviews)
5. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (10941 reviews)

## Reviews

### "Acefone Review" — 5.0/5

> **Gordon** | *12 May 2021* | Airlines/Aviation | Recommendation rating: 10.0/10
> 
> **Pros**: The software was easy to use and intergrate with our existing systems.
It really as easy as plugging it into the existing hub. The phone required configuration but that was done in minutes by a Technician from a remote location.
The whole set up from start to finish was hassell free.
everything worked as it should an I have never had reason to ask for any assistance over the last 12 months.
You have complete control and can make any changes from the Dashboard.
> 
> **Cons**: Nothing really. There is nothing I can say that I would call Cons: It all lived up to my expectations.
Perhaps my expectations are too low.
> 
> My overall experience has beed extremely positive. 
I will also add that most of my contact has been with \[SENSITIVE CONTENT HIDDEN\] who was most helpful.

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### "Acefone Review" — 4.0/5

> **Khawar** | *3 March 2022* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: Support was nice and application works smooth
> 
> **Cons**: I have just started using it so cannot comment

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### "Avoid this organisation \!" — 1.0/5

> **ross** | *8 January 2023* | Medical Devices | Recommendation rating: 0.0/10
> 
> **Pros**: There is nothing to like - it simply does not work, which for a medical supplies business is critical. We have been advised by them recently as we are unable to accept calls on our mobiles that it has to go through a PC, meaning someone has to sit at a PC 24/7 as we are a 24/7 business.
> 
> **Cons**: If you employ your business - prepare to have your company driven into the ground by this outfit disabling your ability to communicate with old and new customers alike.
> 
> Horrific - such that i will shortly be making a complaint in-person to a UK based company director, at a time to suit me.

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### "review" — 5.0/5

> **Hanna** | *18 September 2023* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: ability to lessen amount of calls ingoing from one number. ace phone helps us redirect calls to multiple users in the company to prevent an influx of calls on one employee.
> 
> **Cons**: the variety of voices for voicemails and introduction messages.
> 
> 10/10. great accessibility, easy to use, and they are very thorough in the set-up process. they set up one-on-one calls to help you understand the platform, and will answer every question you have. they know their stuff\!

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### "Excellent services." — 5.0/5

> **Suleman** | *12 October 2022* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: very helpful. very nice approach. i will recommend to everyone.
> 
> **Cons**: very good for business. the customer service staff is very nice.
> 
> excellent

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/2039647/acefone)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/acefone/> |
| en-AE | <https://www.getapp.ae/software/2039647/acefone> |
| en-AU | <https://www.getapp.com.au/software/2039647/acefone> |
| en-CA | <https://www.getapp.ca/software/2039647/acefone> |
| en-GB | <https://www.getapp.co.uk/software/2039647/acefone> |
| en-IE | <https://www.getapp.ie/software/2039647/acefone> |
| en-NZ | <https://www.getapp.co.nz/software/2039647/acefone> |
| en-SG | <https://www.getapp.sg/software/2039647/acefone> |
| en-ZA | <https://www.getapp.za.com/software/2039647/acefone> |
| fr | <https://www.getapp.fr/software/2039647/acefone> |
| fr-BE | <https://fr.getapp.be/software/2039647/acefone> |
| fr-CA | <https://fr.getapp.ca/software/2039647/acefone> |

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