webexpenses

4.5 (1,040)
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Software for smarter expense management & invoice processing

Overall rating

4.5 /5
(1,040)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.5/5

93%
recommended this app
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1040 Reviews for UK Users

Dave
Dave
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Webexpenses Review from a USER after 2+ Years of Use

Reviewed on 04/07/2024

Have used this now for over 2 years and it is far superior to other sites we have used, be it...

Have used this now for over 2 years and it is far superior to other sites we have used, be it easier and the data you can get from it is excellent.

Pros

Easy to operate and supply all the information along with receipts to Head Office. It even tells you if you have submitted a receipt twice.

Cons

Uploading receipts can be a bit clunky and could be done from the main screen.

Soniya
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Expense Tool

Reviewed on 04/07/2024

Pros

it's quick and easy to use, great options to select from

Cons

I think the mileage map shouldn't pick the shortest route at every point- it's very rare that route has been used- think there should be a 10 mile overage allowance before it's marked as red

Simone
Overall rating
  • Industry: Veterinary
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Webexpense Review

Reviewed on 04/07/2024

Overall experience is good but I think some features could be improved to make it quicker and more...

Overall experience is good but I think some features could be improved to make it quicker and more automated for the user.

Pros

The mobile app and the desktop link well. The automatic search of receipts has improved significantly over the last couple of years.

Cons

It would be great if some of the tabs automatically populated fields from past entries such as the attendees tab.

Caroline
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Web Expenses user

Reviewed on 04/07/2024

In general it works well.
The reminder to submit comes too late in the month for my company, so the...

In general it works well.
The reminder to submit comes too late in the month for my company, so the deadline has already passed when I get this.

Pros

Easy to use
Easy to add receipts
Fairly intuitive

Cons

Doesn't give actual amount claimed - this maybe the way the company have set it up.
The print summary does not include the hours claimed

James
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great System

Reviewed on 08/07/2024

Great, overall better than the old style of spreadsheets. Its clear to view from a YTD aspect also.

Great, overall better than the old style of spreadsheets. Its clear to view from a YTD aspect also.

Pros

ease of use and vey easy to see the status of expenses, and the total YTD it gives

Cons

can be clunky at times but a bit of patience and you'll get there

Mark
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Just Bad. Clunky and behind competitors

Reviewed on 10/05/2024

Frustrating. Inefficient. Clunky. Not well programmed.

Frustrating. Inefficient. Clunky. Not well programmed.

Pros

Not a lot. It hasnt crashed or lost items. But thats about it.

Cons

Its clunky, awkward, and aimply fails as a time saver. Other products are ligjt years better. Worst of all trying to record receipts and transactions as you go simply doesnt work properly when its time to reconcile and submit a report.

Response from Webexpenses

Hi Mark, thank you for your feedback.

We're sorry to hear about your experience and regret that our product did not meet your expectations.

Your comments about the clunkiness and inefficiencies are valuable to us. We're committed to continuous improvement and will be in touch with the relevant teams to address your concerns.

We offer extra training to help you get the most out of our platform. Please contact your account manager at [email protected] for assistance.

Feel free to reach out to us at [email protected] with more details or to discuss your concerns further.

Best wishes,
The Webexpenses Team

Tamas
Overall rating
  • Industry: Facilities Services
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Seen worse

Reviewed on 05/07/2024

It would be a good system if the features would work. The inaccuracy of maps makes it hard to plan...

It would be a good system if the features would work. The inaccuracy of maps makes it hard to plan routes and most times impossible with multiple stops. The app can't attach claims to receipts. It's very annoying to capture receipts via the app and then needing to log in the desktop to associate with the claim.

Pros

Clear structure on screen, easy to follow the claims status

Cons

Maps don't work with multiple stop routes and highly inaccurate locations. Mobile phone app several bugs.

David
Overall rating
  • Industry: Individual & Family Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Travel Mileage

Reviewed on 03/07/2024

It's so simple to navigate and I like how webexspenes calculates my mileage

It's so simple to navigate and I like how webexspenes calculates my mileage

Pros

I like how I can save my mileage to my document and I can submit this at anytime

Cons

I have not experienced anything negative while using webexpenses

Katarzyna
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

easy to operate App

Reviewed on 03/07/2024

Pros

I am using webexpenses on app and my laptop. very easy to navigate.

Cons

adding photographic evidence could be easier

Alex
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

WebExpenses

Reviewed on 04/07/2024

Overall, I am fairly happy with it. If webexpenses offered some training a few times a year it...

Overall, I am fairly happy with it. If webexpenses offered some training a few times a year it would help.

Pros

The UI is very easy to understand. Without any training, I was able to learn the system quickly.

Cons

Attaching receipts to expenses is more fiddly than it needs to be. This might be due to the lack of training.

Mateusz
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Expense Tool Overall

Reviewed on 04/07/2024

My overall experience with Webexpenses is good and I genuinely enjoy using it to submit my work...

My overall experience with Webexpenses is good and I genuinely enjoy using it to submit my work related expenses. It's really simple to do and much easier compared to other expenses tools out there. I have colleagues who have to use different expenses systems and they absolutely hate them.

Pros

I like how easy it is to submit expense claims without difficult tax codes.

Cons

There was a period of time when Webexpenses had an issue with tax percentage amounts but that got fixed really quickly. Otherwise, no issues at all.

carrie
Overall rating
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great tool!

Reviewed on 04/07/2024

My overall experience with web expenses is a good one. It makes keeping track of travel expenses...

My overall experience with web expenses is a good one. It makes keeping track of travel expenses easy.

Pros

Web expenses is very easy to use and navigate. previous and current claims are easily accessed and dates of last and previous items added are clearly visible. Doesn't take very long to add a new item to the claim and is also easy to access through the mobile app.

Cons

very rarely we will experience web expenses not working. We are sometimes unable to add a new item to the claim when this happens. But it doesn't happen very often.

Ibrahim
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Simplifies filing expenses

Reviewed on 08/07/2024

There are/ have been teething problems and you have to update or delete and reinstall in some...

There are/ have been teething problems and you have to update or delete and reinstall in some cases. Overall it makes life quicker for myself and the accounts team.

Pros

Simplifies filing expenses by using OCR
Always on hand as it's on the phone
Quick one touch to get into menu

Cons

Does not always read the correct date
Does not always recognise the correct amount when there are deductions
some files do not upload via the app have to be Jpeg or Pdf
Some car parking tickets just get kicked out

mechelle
Overall rating
  • Industry: Writing & Editing
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Emerald Publishing employee payment experience

Reviewed on 06/07/2024

very good experience from the beginingg until present

very good experience from the beginingg until present

Pros

can easily manage the total payroll payment sent by the company from the beginning of employment up to present. and can be used as fianncial requirements in Bank Loan Application.
additionaly it can be sync to computer and mobile devices.

Cons

latency but also depends sometimes on the area and internet conenction.

Peter
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PG employee WebEx review

Reviewed on 03/07/2024

Pretty good, still slughtly consuming but better than previous manual approaches or competitors.

Pretty good, still slughtly consuming but better than previous manual approaches or competitors.

Pros

Speed, ease of review and oversight, simplying a very lengthy process.

Cons

Slighty clunky occasionally and significant refrencing required, however this is the nature of accurate expense claims

JOHN
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The benefits of using Webexpenses

Reviewed on 02/07/2024

Overall an excellent platform for all web expenses.

Overall an excellent platform for all web expenses.

Pros

With detailed records of your expenses, you can make better financial decisions. Whether it's choosing between needs and wants or evaluating the cost-benefit of a purchase, expense tracking provides the necessary data.

Cons

I find the routes are often wrong. My actual mileage is sometimes very different.

Victoria
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

User friendly

Reviewed on 08/07/2024

I'm happy with my overall experience as a webexpense user, the system is easy to use - especially...

I'm happy with my overall experience as a webexpense user, the system is easy to use - especially when you're on the go.

Pros

Linked desktop and mobile app makes it much easier to add items to a claim than before. Uploading receipts via the mobile app automatically inputs most of the required elements and makes the process much quicker.

Cons

Viewing receipts linked to an item via the desktop site can be temperamental at times.

Darren
Overall rating
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent Interface

Reviewed on 03/07/2024

Very Good overall with easy to use drop-down menus and selection criteria is very user friendly

Very Good overall with easy to use drop-down menus and selection criteria is very user friendly

Pros

Easy to navigate around the dashboard and submit claims

Cons

Sometimes it is difficult to navigate certain icons when using side bars to scroll down within frames

Graham
Overall rating
  • Industry: Religious Institutions
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Saving Receipts and Fringe Benefits

Reviewed on 03/07/2024

Pros

Having webexpenses on mobile devices makes it very accessible. It is intuitive to use. It's logarithms for automatically collecting details from receipts are mostly accurate and save time

Cons

The automatic filling of details is not always correct

Wayne
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Webexpenses is Great!

Reviewed on 05/07/2024

I find that the process of capturing claims and submitting them takes no time at all especially if...

I find that the process of capturing claims and submitting them takes no time at all especially if I am on the road and working through the application on my phone.

Pros

Very easy to use and extremely quick to submit expenses.
Historical claims are easy to retrieve.

Cons

Nothing, everything works as expected and the process is easy to follow

Marvin
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great webpage - app needs working on!

Reviewed on 04/07/2024

I have been using webexpenses for over a year now. I would like to see improvements with the app,...

I have been using webexpenses for over a year now. I would like to see improvements with the app, receipts do not always show up yet they are there on the web page.

Pros

The ease of use, on the website. It is very simple to navigate.

Cons

I don't like when you submit one line, that you cannot just automatically go to the next line. Also the app does not always synch with the web page.

Marie-Charlotte
Overall rating
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

WebExpense Review

Reviewed on 03/07/2024

My overall experience with WebExpense has been positive. The software significantly simplifies the...

My overall experience with WebExpense has been positive. The software significantly simplifies the process of managing and reporting expenses, making it a valuable tool for both personal and business use. The intuitive interface and easy-to-navigate features ensure that users can quickly get accustomed to the platform. I particularly appreciate the receipt upload functionality and automatic expense categorization, which save a considerable amount of time.

Pros

WebExpense is a highly convenient software solution for managing expenses efficiently. Its user-friendly interface makes it simple to track and report expenses, whether for personal or business use. With features like easy receipt uploads, automatic expense categorization, and seamless integration with accounting systems, WebExpense significantly reduces the time and effort spent on financial management.

Cons

While WebExpense offers a lot of convenience, there are a few areas that could be improved. Some users might find the initial setup process a bit complex, especially if integrating with other accounting systems. Additionally, the mobile app, while functional, can sometimes be slower than expected, which can be frustrating when you're in a hurry. The customer support response time might also be slower than ideal during peak periods. Despite these minor drawbacks, WebExpense remains a valuable tool for managing expenses effectively.

Vinny
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use for submitting expenses

Reviewed on 05/07/2024

Generally like the portal and mobile app for ease of navigation.

Generally like the portal and mobile app for ease of navigation.

Pros

The interface is easy to navigate and love you can use the mobile app to quickly submit receipts.

Cons

SSO seems to cause issue when logging in.

Zahra
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

ThinCats Limited

Reviewed on 03/07/2024

Good, would like to streamline this process to automatically prepare and input journals into...

Good, would like to streamline this process to automatically prepare and input journals into Business Central (Microsoft 365)

Pros

Easy to use, set up new users, car allowances.

Cons

Having to manually export reports into accounting system - into a different format compatible to post journals.
Only one cost centre per user - can't change this so have to manually recode.

terry
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Overall it is easy to use

Reviewed on 03/07/2024

Overall it is easy to use , quick to update daily, easy to submit my own and check that of my staff...

Overall it is easy to use , quick to update daily, easy to submit my own and check that of my staff does not add un needed admin to my day

Pros

Quick and easy also like the app to use on the go

Cons

The map is diffculit to adjust if I have had to take a differnt route