Arena QMS Reviews

The possible customization, the document storage and the approval process control.

The tool is not immediate to use and sometime the user interface is not so easy. Sometime the updates of the UI get the users confuse.

All documentation in one platform, Sorting and searching made easy

Work order and material sync up with other platforms is a problem and hassle to deal with

The score system that will rate you with the other users of the platform.

There are a lot of links to follow and some are repetitive.

Easy to use, great system for document lifecycle and document management.

Some documents tend to become buggy like formatting gets bad.

I appreciate the wide array of accessibility features for quality management.

I'd like more options available on home screens prior to being "recently used" items. Also, sometimes the search feature doesn't reset after going back to the home screen and uses the previous search word.

I like that I can search whatever product I need to understand and see all documentation tied to it. I also enjoy the traceability of said documentation for doing investigations for failure analysis.

When searching an item number, I dislike needing to select the type of thing I'm looking for. I usually look for drawings and ECOs, and a minor thing is when I go between the two it will yield an empty search result, even though both documents I am searching have unique IDs.

I like the personalization each company can incorporate into Arena to fit their own needs.

The user interface could use improvements. It would be preferable for the search tool to be able to search all "worlds." There are some other actions that require lots of "clicks" as well and could be streamlined.

Arena QMS has all the features we need for quality management. I like the functionality and integration across our various different locations and product lines.

Could be more intuitive and user-friendly. Can get confusing and convoluted at times.

The configurability and wide array of abilities is what drew us to Arena. The support was A+ from the start.

The configuration period is lengthy if you aren't able to dedicate 100% of your time to it.

ease of use and features are easily accessible

initial learning took some time to get used to and going thru the features

The interface is easy to navigate, and the servers seem to run well

No complaints, Arena QMS is well pretty well put together

Easy to use for ECOs and many other features. It helps to have access with various functions so that everyone can get the information in one place. Integration to SAP is great.

Nothing is really too bad about Arena. We have not had many issues with it.

Arena QMS is very user friendly for non-technical users. It is easy to locate items, changes and such with the powerful search tool provided. I enjoy the user interface.

It seems like BOM searches time out and take a long time during busy times of day.

User-friendly interfaceComprehensive functionalityIntegration capabilitiesRegulatory complianceCustomer support

Users may find that the level of customization available in Arena QMS is insufficient for their specific organizational needs and workflows.

Its broad capabilities and ease of use makes ARENA the front runner for QMS.

Training is a bit long but there are a lot of features which some of them I am not yet fluent with.

Because we rolled out Arena for Doc Control, QMS, Training, etc all at once, it was the first time I've seen a eQMS work well together. I love the integration of all the components and "worlds" and that once you understand the logic, it's very intuitive.

We have not been able to create reports out of Arena to get the Quality metrics that we'd like. That may be partly because we haven't put the correct fields in. The good news is that it is easy to download data into Excel and manipulate the data from there. Arena is very good responding to requests, so it is improving all the time.

I like training management, reminders, DCO, item creations

It would be nice to be back to sign off trainings on files and ot only items. Examles, if I have 1 itema with 5 files in it, the training plan allowas to sign on the primary file only.
In addition would be nice to get the document number automatically printed on pdf, to avoid human error

Keep tracking of BOMs and training records

User experience and Graphic user interface can improve a great deal.

The change control and lifecycle management is well implemented and makes version control very easy to process and review.

Sourcing and costing is something that isn't easy to use. I would like to see version control and better API endpoints as retrieving, updating and using this data can be challenging.

The functions in the software make bill of material keeping consistent and reliable.

The search engine and the need to manually click to show more per page gets annoying.

Very easy to use. Able to bookmark items which you require. Message triggers for approvals and reminders very handy.

Reminders to tasks could be highlighted differently if they are urgent and need attending to. With so many assignments and tasks it is hard to keep track of them.

Cover most of ISO requirements and connected different parts togeter.

Not enough statistic. Analytics is a good tool, but not enough.