Medesk Reviews

Secure EHR, scheduling, online appointment booking, telemedicine, payment for services, prescribing AND reporting analytic all in one place! Makes my daily work life easier and my patients also have records and payments at their fingertips!

Seems to have less customization than similar programs.

Software is very easy to use. Keeps track of everything in the office from scheduling to invoices. We can schedule Telehealth visits

Nothing! I love the software! Is so easy to use and everyone in the office loves it!

Web based
Can sore documents and photos
Can have an organised template upon which notes can be written
Good templates
Excellent for contaxting GP practices to update them on our activities and request input

1/ Medical Hx is not on one page that can be scrolled down
2/ Meds can be stored on a medications list page
3/ Problems and or diagnosis list page
4/ additional functionality has additional cost - some times this is OK, but not always eg text service integration

I love the fact that this is cloud based and so you can access it from anywhere and don't have to worry about backing up, etc. It is also very reasonably priced and yet it is very powerful software that is always adding features and listening to their users' feedback with regard to what new features to add. I have to say their customer support is second to none as well. They respond so quickly and get any problems sorted almost instantly. Very happy with this software.

They are always adding features and do listen to their users' ideas, but it remains a bugbear that they don't have the facility to do postcode lookups. You can get around this by installing an extension in your browser, but virtually all their competitors have this functionality built into the software.

Support is fantastic, both chat support and direct zoom call.

It is so comprehensive that it requires someone familiar to do the initial setup and customisation.

Quickly to learn, easy to use. For our small company this is the best solution for now.

We had some troubles with additing contract, we need to have it on profile once, but still I have this issue.
Also it was a little bit difficult with invoices, but after support, now is quick :)
We need more report, a little bit difficult to create for simple user as me.

The navigation and features are fully packed. All you need are all there.

If you are a beginner, It's a bit confusing but you will appreciate it if you actually use it for patients.

functionalities is ok not anything advnaced than cheaper options.

lack of support and not user friendly.sms functionlaity is outsourced and very cumbersome.whiotellable option is non-exiistent waited for over 6 weeks to get white lablelled portal with no help from team.

Wonderful tool/software to use when you are starting youre own little private practice.
you dont need to worry about assistance the staff is at youre side 24/7.
privacy policy for clients and staff are 5 star.

well at first it was very difficult, to use the software it had a lot of new things that we were not use to.
and it is kind of expensive.

Very user friendly system with lots of shortcuts to help make duplicate tasks much more streamlined. I have the GP database pre-loaded on so I don't have to manually type each GP name and address. The only part of the letters I have to populate is the main body of the letter which is very time saving.

A really helpful extra would be the possibility to scan notes and result reports directly from my scanner into the uploaded documents section. Currently, the only way to do this is scan, save to my computer and then upload. Being able to scan directly in would be a great time saver and also reduce the chance of error in uploading to the incorrect patient file.

Very user-friendly. Has streamlined the way our organisation operates and processes are now much quicker

Only a few minor details such as a quicker way to book in several appointments at once and receiving email alerts for tasks

Medesk is the best software I have ever used .Very convenient it has almost every option required and [SENSITIVE CONTENT] is always there to help!

There is nothing that I like least.If I need help and additional service [SENSITIVE CONTENT] will find the way to help us .

User friendly software, cutomised to my personal needs/setting.
Excellent IT support. They respond quickly and resolve the issues effectively
Has various functions that are useful for building up my private practcice

I think that the invoicing system, even though very user friendly it could do better with invoice clerance with UK private medical insurers

I like that it is customizable. The support team has adapted the system to my needs and I can even make changes myself.

Til now I have not come across any negatives.

easy to use, adaptable for your suitability, very helpful staff

nothing so far, Still learning to use it

The support provided and customised feature

Cost. Not as competitive as other similar products however, does offer more overall.

La posibilidad de reorganizar todo el software a la medida de que van ocurriendo los cambios en los protocolos, el poder incluir los datos provenientes de la captación de pacientes , sus ingresos y movimientos

La capacidad de los archivos adjuntos es muy baja cuando se trata de incluir historiales muy antiguos

Logramos digitalizar historias clínicas formularios y comenzamos a sistematizar procesos, que antes no lograbamos. Si bien, aún no llegamos a utilizar el 100 % de las capacidades que brinda el software, piesno que proximamente será un elemento que agregue valor a nuestro servicio profesional

El soporte lo veo distante, solo chat ...pienso que es un punto debii. Las dudas no terminan de cerrar

Me encanta que es una herramienta fácil de usar, me permite tener al día las historias clínicas de mis pacientes, siento que la información esta segura y puedo gestionarla con efectividad. Además, manejo la agenda con facilidad, me permite unificarla con mi calendario y me genera recordatorios útiles para mi organización y planeación de la agenda.

Ninguna, hasta ahora todo me ha gustado de la herramienta.

La facilidad para manejarlo, es una plataforma amigable y ayuda mucho a que se organice el consultorio medico.

Que toca pagar por cada modulo un adicional a la inscripción inicial.

Estoy montando mi consultorio con múltiples servicios y además de la facilidad para el agendamiento de las citas y el manejo estadístico, me permite editar las plantillas y formatos de atención, que no solo facilita mi trabajo sino que mejora la calidad del producto

De pronto la asesoría con personal internacional, donde lenguaje, formas de explicar procesos pueden no interpretarse rápido y adecuadamente. Puede ser que con un coterráneo pueda desenvolverse mas fácilmente