GetResponse Reviews
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511 Reviews for UK Users
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Elite and a Must Use
Reviewed on 12/07/2023
Overall I have to say it is must have software. I do not think any other sites make it as easy or...
Overall I have to say it is must have software. I do not think any other sites make it as easy or are as feature ready as getresponse
Pros
The best feature of getresponse in my opinion is the landing page builder. Other maiinstream CMS sites need to learn how to setup theirs to be so quick and easy to use.
Cons
The least liked feature is probably the inability to just clear the information from a example. For example the email or landing pages if I could just clear the examples of info to begin with as an option.
Response from GetResponse
Hi Justin,
Thank you for taking the time to share your thoughts on GetResponse. We are thrilled to hear that you find our landing page builder to be the best feature in your opinion. Our team has put in a lot of effort to create a quick and user-friendly experience for our users, and your positive feedback reaffirms that we are on the right track.
We hear your point regarding the inability to clear the example information from emails or landing pages, we will definitely take it into account as we continuously work to improve our platform. Rest assured, we are always striving to enhance the user experience and make our software even more intuitive.
Best,
Abbie
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best for monitoring messages
Reviewed on 25/05/2024
It is helpful for a business owners like me as it can be use to monitor messages and can offers...
It is helpful for a business owners like me as it can be use to monitor messages and can offers multi task options. Every businesses even if its small or big can profit to this app.
Pros
It is a good application. Efficient tool to use and good for monitoring messages.
Cons
It is sometimes buggy and it is a little bit pricey compare to other applications.
Response from GetResponse
Hi Marilyn,
Thank you for your honest review! We're so happy to hear that you find GetResponse efficient and helpful for monitoring messages. We hear you on the occasional bugs and pricing – we'll take that feedback into consideration as we continuously improve our platform.
We're committed to providing tools that benefit businesses of all sizes, and it's great to know that our multitasking options are proving useful for you. If there's anything specific we can do to enhance your experience or assist with any issues, please let us know.
Thank you again for choosing GetResponse and for sharing your thoughts! 😊
Best regards,
Mariana
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Get Response I's Good For The Price and Beginners
Reviewed on 18/04/2024
My overall experience with Get Response has been great to be honest.
My overall experience with Get Response has been great to be honest.
Pros
I like the price and the free trial feature i tested it during the trial then decided to stay for the price.
Cons
Only cons are there are not enough landing page templates to work from so you have to be really creative or you might struggle.
Response from GetResponse
Hi Zuberi,
Thank you for sharing your feedback with us. We're so happy to hear that you've had a positive experience with GetResponse!
Regarding your comment about the landing page templates, we understand the importance of having a variety of options to suit different needs. We're continuously working on enhancing our platform, including expanding our template library to provide more choices for our users like you.
Thank you once again for choosing GetResponse. We look forward to continuing to serve you and exceeding your expectations! 😊
Best,
Mariana
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GetResponse Is a Must-Have Email Marketing Tool
Reviewed on 01/05/2024
Pros
GetResponse is an essential solution that makes work easier for us.
I like the capabilities of GetResponse.
Cons
GetResponse does not have flaws.
GetResponse meets our needs.
Response from GetResponse
Hi Nyoro,
Thanks so much for your glowing review, it made our day! Should you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way on your email marketing journey. 😊
Best,
Mariana
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Powerful Marketing Solution For Business
Reviewed on 01/02/2024
Pros
I like that GetResponse is an all in one marketing solution
From lead management, campaign management to email marketing and automation, this product has it all.
Cons
No cons as GetResponse offers all marketing features we need.
Response from GetResponse
Hi Renly,
Thank you so much for your glowing review! We appreciate you taking the time to share your positive experience with us. It's fantastic to know that our platform covers all your marketing needs.
If you have any questions or suggestions for us, please don't hesitate to reach out. We're here to support you every step of the way.
Best,
Mariana
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
GetResponse evaluative Review
Reviewed on 17/07/2023
Well worth the cost if you are trying to build your online business.
Well worth the cost if you are trying to build your online business.
Pros
This email distribution and automation is a must have in the marketing field today. GetResponse is a little more expensive than most autoresponders but is not outrageously priced and well worth the expense to continue to get the leads.
Cons
If things aren't set up with other programs just right you will be entering the emails manually until you get them set up. That takes a lot of time.
Response from GetResponse
Thank you for sharing your valuable feedback about GetResponse. We're delighted that you find GetResponse well worth the expense, especially when it comes to building your online business. We're committed to helping you succeed and providing you with the tools you need for your marketing efforts.
If you have any further insights or need assistance, please don't hesitate to reach out to our support team. We're here to support your online business journey.
Best regards,
Abbie
- Industry: Music
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very happy with GetResponse
Reviewed on 24/01/2024
We are beyond happy with GetResponse. It’s a useful tool that we use for two types of newsletters:...
We are beyond happy with GetResponse. It’s a useful tool that we use for two types of newsletters: company updates and news as well as dedicated merchandise e-mails. In my opinion it’s the go-to tool if you’re an artist or musician looking grow your fanbase. The interface is easily navigable, and you don’t need to be an expert to use it. It’s simple and to the point.
We have also used GetResponse to create cart abandonment e-mails. This is something that has been highly effective and has boosted our sales. It is highly recommended.
A standout feature is the integration of GetResponse with WordPress. This has helped our business to collect hundreds of email addresses each week; these are either people who sign up for our newsletter on our website or those who opt in for merchandise updates while browsing our online store..
GetResponse integrates with other tools that we use (such as gleam.io), which helps us get thousands of email subscribers when we launch competitions and giveaways.
This e-mail marketing suite is highly recommended. Without a doubt, it’ll help your business grow.
Pros
Affordable
Easy to navigate and understand
Great customer service/assistance
Cons
We're happy to say that there are no cons to report so far.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Bad service with bad support
Reviewed on 10/04/2024
As soon as i saw the overall features I did regret the yearly plan purchase and asked them to...
As soon as i saw the overall features I did regret the yearly plan purchase and asked them to cancel and refund, which they did not. I do not know where the trial is or starts as they claim but i wasn't offered a trial period for that plan, the payment was taken right away. They are just scammers used by scammers and spammers. Stay away before they force you to use their services.
Pros
At the time seemed as a reasonable choice
Cons
Paid account had little to no additional services compared to the free version. Very old UI, unexplained pixel/tracking system, no flexibility if you choose to switch. Upgrading to a larger account was very costly. Most of their IP ranges are in shady blacklists or in paid whitelisting services. It seems like you are growing your list for them not for your business!
Response from GetResponse
Hi Bledar,
We're truly sorry to hear about your disappointing experience with GetResponse. Your feedback is invaluable to us, and we're committed to addressing your concerns. We apologize for any confusion regarding our features and payment processes. We strive to provide transparent pricing and clear trial options.
Your satisfaction is our top priority, and we would appreciate the opportunity to make things right. Please contact us directly at [email protected], and we'll do our utmost to resolve any issues you're facing. Thank you for bringing this to our attention.
Best,
Mariana
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great email marketing and tracking platform
Reviewed on 28/03/2024
Pros
I use this platform daily it’s so convenient and great for email marketing and tracking. Will always use this. Also pretty affordable.
Cons
There is nothing that I dislike about this.
Response from GetResponse
Hi Taylor,
Big thanks for your positive review! We’re honored to have you as a customer. 😊
Best.
Mariana
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy and basic all-in-one option
Reviewed on 25/03/2024
Overall, it’s okay for someone just getting started who wants a low cost option.
Overall, it’s okay for someone just getting started who wants a low cost option.
Pros
This is a low cost email and landing page option for micro businesses. You obviously get more plan features at higher subscriptions but the basic plan is still pretty valuable for the cost.
Cons
Removed contacts should not count toward subscription limits since you pay for more subscribers.
Response from GetResponse
Hi there,
Thank you for sharing your thoughts on GetResponse! We're beyond happy to hear that you found our platform to be a valuable option for your marketing journey.
Regarding your concern about removed contacts counting towards subscription limits, we'd like to clarify that removed contacts are not included in the subscription limits. You can find more information about our pricing structure here: https://www.getresponse.com/help/how-does-getresponse-pricing-work.html
If you have any further feedback or questions, please don't hesitate to reach out to us. We're here to help! 😊
Best,
Mariana
- Industry: Design
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Check GetResponse
Reviewed on 14/11/2023
Overall, getRespone is a easy and exciting tool to use for narketing and crm works
Overall, getRespone is a easy and exciting tool to use for narketing and crm works
Pros
It's ease of use and realtime checking for correction of design errors and responsiveness
Cons
I think that will be their tools used in designing, some of them are not optimised for complete customisation as in case of icons and cta buttons
Response from GetResponse
Hi, thanks a lot for your review! We're thrilled to hear that the ease of use and real-time design error checking have been valuable to you. We also appreciate your feedback regarding the possibilities for customization, as we're continuously working to optimize these tools for even more complete and tailored options. If you ever have more suggestions or questions, do reach out! - Mariana
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Not bad but expensive
Reviewed on 15/04/2024
Pros
Free Plan: GetResponse offers a free plan that accommodates up to 500 contacts.
Unlimited Email Sends: With all paid plans, you get unlimited monthly email sends.
User-Friendly Visual Email Editor: The platform provides a user-friendly visual email editor, making it easy to create engaging email campaigns.
Cons
Pricing Tiers: GetResponse’s pricing tiers are relatively higher compared to other email marketing platforms.
Learning Curve: Although the visual email editor is user-friendly, some beginners may still experience a learning curve when navigating the platform.
Response from GetResponse
Thank you for taking the time to share your feedback about GetResponse. We appreciate your insights and are glad to hear that you find several aspects of our platform valuable.
Your feedback is invaluable to us as we strive to improve and provide the best possible service. If you have any further suggestions or need assistance, please don't hesitate to reach out.
Thanks for choosing GetResponse!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A true all-in-one marketing software
Reviewed on 10/09/2023
Take away the poor builders and you have a great software.
Take away the poor builders and you have a great software.
Pros
Jam packed with alot of features. The true all in one marketing platform. And I love it
Cons
It's expensive as compared to Systeme.The funnel builder is wack. It's so stressful to useThe email doesn't have much to play with.The funnel templates are not appealing
Response from GetResponse
Hi Ndifon,
Thank you for your feedback! We're thrilled to hear that you find our marketing software jam-packed with features and appreciate its all-in-one capabilities. We hear your concerns about certain aspects of the funnel builder and email features. We're constantly working to improve our platform, and your input is invaluable in helping us enhance your experience. We hope you continue to enjoy the benefits of our software as we work to address these areas of concern.
Warm regards,
Abbie
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Targeted digital marketing at an affordable price
Reviewed on 14/08/2023
GetResponse is a very valuable asset to streamline lead captures and segmented email marketing...
GetResponse is a very valuable asset to streamline lead captures and segmented email marketing without compromising quality and the bank account.
Pros
Getresponse offers a user-friendly platform to create and execute email marketing campaigns. The landing page and website creator is easy to setup, the AI email generator and segmentation features lets us capture leads and send personalized offers saving time while ensuring consistent content, all at an affordable price. Its a great platform to start your business and scale.
Cons
If you are seeking intricate designg might be slightly limiting, but the remaining features make up for it.
Response from GetResponse
Hello,
Thank you for your valuable feedback. We're delighted that you find GetResponse user-friendly, efficient, and affordable for email marketing. Our AI email generator and segmentation features aim to save time while maintaining personalized content.
We appreciate your input about design limitations, and we're committed to improving our platform continually. We're thrilled to be your asset for streamlining lead captures and email marketing.
Should you have any questions or further feedback, please reach out to our dedicated support team. Your success is our priority.
Best Regards,
Abbie
- Industry: Information Services
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
How I LIKE GET RESPONSE
Reviewed on 20/06/2024
My overall experience was that the product was easy to use.
My overall experience was that the product was easy to use.
Pros
The free trial portion of the product shows that they value their customers.
Cons
Nothing that I liked the least the product is good.
Response from GetResponse
Hi Britian,
Thank you for your positive review. We're happy to hear you find GetResponse easy to use!
Welcome to the GetResponse family,
Abbie
- Industry: Education Management
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A good email marketing platform you need for your business
Reviewed on 17/07/2023
It's been pretty good using GetResponse.
It's been pretty good using GetResponse.
Pros
That it's pretty intuitive. You need something that's user friendly otherwise, your team won't be able to use it easily.
Cons
Sometimes it can get a bit buggy and when it comes to email styling, there's limited options. I think if there were some more customisation options available - that would be good.
Response from GetResponse
Hi Quynh,
Thank you for sharing your feedback on GetResponse. We're thrilled to hear that you find our platform intuitive and user-friendly, making it a valuable asset for your business.
We understand that occasional bugs can be frustrating, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve and provide a smooth experience for our users.
Regarding email styling options, we appreciate your suggestion for more customization choices, and we'll take this into consideration as we continue to enhance our platform.
We're delighted that overall, your experience with GetResponse has been positive, and we're here to support your email marketing efforts and help your business thrive.
Best regards,
Abbie
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One of the best
Reviewed on 01/12/2023
Pros
Easy to use, we had good results from using GetResponse
Cons
Limited features regarding the free plan
Response from GetResponse
Hi, Tameem! Thanks so much for sharing your experience with us. We are beyond happy you are getting good results from using GetResponse! - Mariana
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It's an indispensable marketing tool for any type of business.
Reviewed on 01/06/2023
Pros
I really appreciate its easy-to-use email marketing automation features.It integrates easily with other software.
Cons
I'm satisfied with the features available.
Response from GetResponse
Hi Francois,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive Email Marketing Tool with Great Features
Reviewed on 23/03/2023
GetResponse is a comprehensive email marketing tool with a user-friendly interface, great features,...
GetResponse is a comprehensive email marketing tool with a user-friendly interface, great features, and excellent support. Its integration with other tools and services, and flexible pricing model make it a top choice for businesses looking to grow and engage with their customers effectively.
Pros
GetResponse offers a comprehensive set of email marketing features, including drag-and-drop email editor, automation workflows, A/B testing, landing page creator, and integration with various third-party tools. It also offers a user-friendly interface, excellent customer support, and competitive pricing.
Cons
One minor issue we have encountered is that the email templates provided by GetResponse could be more customizable. We would like to see more options to customize the templates to better fit our brand and style.
Switched From
Campaign Monitor by MarigoldResponse from GetResponse
Hi Imran,
Thank you for your feedback. We've heard your point on making our email templates more customizable, and will be taking this information to our team.
Thank you!
-Abbie
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Get-Response Customer Review Nightmare!
Reviewed on 15/03/2023
Pros
BEWARE! DO NOT USE GET RESPONSE, and here’s why.Note, we are about to enter a lawsuit with getresponse cause they are attempting to continue to charge us $2000 EVEN AFTER we canceled 2 months ago but thats not even the worst of it....We used getresponse for about 2-months before realizing we had to call it quits. We spent thousands of dollars in time and lost email potential migrating to getresponse after rising costs of mailchimp.The getresponse offer was storage of 1.5million contacts for $2,000/month, (way lower than their advertised cost.) Cheap right? WRONG. As good of a rate is, it doesn't matter if your open rate sucks. Our OPEN rate went from 10%-20% on mailchimp down to less than 3%. It DOESN’T matter if they store 10million contacts for $2,000 per month, your list is literally useless if your emails go straight to SPAM. Imagine spending weeks migrating all your flows only to find out open rate is close to non-existent. The main reason we thought of migrating was to save costs on rising email list costs.. This IS NOT what we found out. Your list will be stored on getresponse, but your contacts likely won't receive your emails.I HIGHLY RECOMMEND NOT TO MOVE TO GETRESPONSE.Secondly, even after giving about a months notice to cancel our account, they are still attempting to bill our account $2000.00/month!!!! We moved to klaviyo, and our open rates are close to 30% now.
Cons
The main is the poor deliverabilty and their audacity to try to charge even after not using their service.
Alternatives Considered
KlaviyoReasons for Choosing GetResponse
COST was too highSwitched From
MailchimpResponse from GetResponse
Hello,
Whilst we're sorry that you had a negative experience with us, after reviewing your case we found that the issue was caused by the incorrect use of our software after being provided with specific guidance on how to resolve this issue. While we understand this may have been frustrating for you, we strive to provide clear and comprehensive guidance to all our customers.
Justyna
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
"Streamlining Your Email Marketing with GetResponse: A Comprehensive Review"
Reviewed on 02/03/2023
By and large, GetResponse is a far reaching email showcasing programming that offers a scope of...
By and large, GetResponse is a far reaching email showcasing programming that offers a scope of elements to assist organizations with computerizing their email promoting efforts. While there are a few restrictions as far as customization choices and detailing, the reasonable evaluating and responsive client service make it a solid competitor for organizations hoping to further develop their email showcasing endeavors. Likewise with any product, it's critical to painstakingly assess your choices and consider your particular business needs prior to settling on a choice.
Pros
Easy to use: GetResponse is easy to use and instinctive, in any event, for amateurs. The connection point is basic and direct, making it simple to explore and get to highlights.Exhaustive email showcasing highlights: GetResponse offers a scope of email promoting highlights, for example, email layouts, mechanization work processes, presentation page manufacturers, and examination, making it an all in one resource for organizations hoping to further develop their email showcasing endeavors.Reasonable valuing: GetResponse offers a scope of estimating plans to fit different business needs and spending plans, including a let loose arrangement that backings to 1,000 endorsers and essential email showcasing highlights.Incorporation choices: GetResponse coordinates with a scope of different instruments, including CRMs, online entertainment stages, and web based business stages, making it simple to smooth out your showcasing work process.Responsive client service: GetResponse has gained notoriety for brilliant client assistance, with telephone, email, and talk support accessible for all clients.
Cons
Restricted email plan customization choices: While GetResponse offers a scope of email layouts, a few clients have detailed restricted customization choices concerning marking and appearance.Restricted structure customization: A few clients have detailed restricted customization choices as far as structure plan and usefulness.Expectation to learn and adapt for computerization work processes: While GetResponse offers mechanization work processes, a few clients have detailed an expectation to learn and adapt regarding setting them up and modifying them.Restricted outsider mixes: While GetResponse offers combination with a scope of different devices, a few clients have revealed restricted choices for outsider incorporations.Restricted announcing choices: A few clients have revealed restricted detailing choices as far as cutting edge examination and information representation.
Response from GetResponse
Hi Rosalina,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
GetResponse: The All-In-One Email Marketing Solution
Reviewed on 21/02/2023
GetResponse is a reliable and comprehensive email marketing platform that offers a wide range of...
GetResponse is a reliable and comprehensive email marketing platform that offers a wide range of features and tools to help businesses build and manage successful email marketing campaigns. From a user perspective, the platform is intuitive and easy to use, even for those who are new to email marketing.Its drag-and-drop email editor makes it easy to create visually appealing emails, and the platform offers a variety of email templates to choose from. Its marketing automation tools are also powerful and can help businesses automate complex workflows to save time and improve the efficiency of their email marketing campaigns.
Pros
GetResponse offers a user-friendly and intuitive interface that makes it easy to use even for beginners. The dashboard is well-organized, making it easy to navigate and access the various features.It provides a comprehensive set of email marketing tools that include email templates, landing pages, webinars, A/B testing, and marketing automation. These tools make it easy to create and launch effective email marketing campaigns.Powerful marketing automation feature that allows you to create complex automation workflows that help you streamline your marketing efforts.It has a robust landing page builder that allows you to create landing pages quickly and easily. The platform also offers a variety of templates to choose from, making it easy to create high-converting landing pages.
Cons
Its pricing plans can be more expensive than some other email marketing platforms, particularly if you have a large email list, which could make it less cost-effective for some businesses. Otherwise, all is good on GetResponse.
Response from GetResponse
Hi Manish Singh,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Email Marketing Tool for Internet Marketers
Reviewed on 20/03/2023
Impressive Email Marketing Tool.
Impressive Email Marketing Tool.
Pros
With a great UI, GetResponse is easy to set up and has an intuitive workflow, and this tool works pretty well. If you're looking for a lead capture tool and you're just getting started in the email marketing game, GetResponse is worth the shot. The free-forever plan is very lucrative, and it offers to host one website, which also comes with a 500 free contacts limit. I highly appreciate their effort and recommend using it.
Cons
It works fine for me, so I have nothing to complain about.
Response from GetResponse
Hi Shaikat,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
GetResponse from a Person who is not techie
Reviewed on 31/01/2023
The problems solved by having Get Response workspace are numerous. Firstly, it provides a platform...
The problems solved by having Get Response workspace are numerous. Firstly, it provides a platform for businesses to manage their marketing campaigns more efficiently. It offers tools for creating, managing and automating emails, as well as tracking their performance. It also offers tools for creating and managing landing pages, webforms and autoresponders, allowing businesses to better engage with their audiences. Finally, it offers lead scoring and segmentation, enabling businesses to target their campaigns more effectively.The benefits of having Get Response workspace are also numerous. It provides businesses with a one-stop shop for managing their entire marketing campaigns, from creating emails and landing pages to tracking performance. It also saves time by allowing businesses to automate their campaigns, while providing detailed analytics and reporting to help them make informed decisions. Furthermore, it allows businesses to easily segment their audiences and personalize their campaigns for better engagement. Finally, it offers competitive pricing, making it an affordable option for businesses of any size.
Pros
Easy to use drag-and-drop email editor for creating newsletters, campaigns and automated emails• Comprehensive analytics and tracking capabilities• Ability to create surveys, polls and quizzes• Automation features for segmenting and targeting customers• CRM and e-commerce integrations• Pre-made templates and forms• GDPR compliant• Includes a basic landing page builder• A/B testing tools• Mobile-friendly emails• Dedicated customer support
Cons
Limited customizability of email templates and forms• Limited automation triggers• Limited segmentation capabilities• No live chat support
Response from GetResponse
Hi Debbie,
Thank you for this detailed review! Feedback like this always helps us improve. We're so happy to hear you are pleased with GetResponse so far!
Thanks again,
Abbie
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
GetResponse: An Advanced Email Marketing Tool with Unmatched Features
Reviewed on 09/01/2023
I have used GetResponse and have generally been pleased with the service. Its user-friendly...
I have used GetResponse and have generally been pleased with the service. Its user-friendly interface, which makes it simple for me to navigate and use the platform, is one of the aspects of GetResponse that I value the most. A great opportunity for me to evaluate the platform and determine whether it suited my needs before committing to a paid plan was the 30-day free trial. My email marketing efforts have changed drastically thanks to the traditional funnel feature, and the webinar functionality has also been a great resource for me. Split testing has proven to be a relatively strong suit for GetResponse, which has helped me optimize my email marketing campaigns. As it makes it simple for me to communicate with my customers, I also value GetResponse's third-party integration and chat features. As a business owner, it's also important to me that GetResponse complies with GDPR regulations, so I appreciate that. Last but not least, GetResponse's customer support has always been excellent. Over the years, I've had a few questions and concerns, and the support staff has always been prompt in answering them and resolving my problems. Overall, despite some drawbacks like the lack of a free plan and the limited automation features available with the basic plan level, I have found GetResponse to be a comprehensive and potent email marketing tool that has assisted me in expanding my business.
Pros
I can honestly say that as a GetResponse user, I've been very happy with the service. GetResponse's user-friendly interface, which makes it simple for me to navigate and use the platform, is one of the features that I value most about it. When I first signed up for GetResponse, I also made use of the 30-day free trial, which was a fantastic chance for me to test the software and determine whether it met my needs. In the end, I made the decision to sign up for a paid plan, and I was pleased to learn that GetResponse gives a significant discount on its 24-month plan. For my email marketing campaigns, the traditional funnel feature has been a game-changer, and the webinar functionality has also been an invaluable resource. I have found GetResponse to be reasonably adept at split testing, which has helped me optimize my email marketing campaigns. Additionally, I value GetResponse's third-party integration and chat features because they make it simple for me to communicate with my clients. The fact that GetResponse complies with GDPR requirements is also something I value because I own a business. Last but not least, GetResponse's customer support has always been excellent. Over the years, I've had a few questions and worries, and the support staff has always been prompt in answering them and resolving any problems I've encountered. In conclusion, I heartily endorse GetResponse to any company searching for a complete and potent email marketing tool.
Cons
I've used GetResponse and found it to have a few drawbacks for my email marketing campaigns. One of the main problems I have with GetResponse is that there is no free plan available, which can be a problem for companies with tight budgets. Additionally, I discovered that complete automation is not offered at the basic plan level, which disappointed me because I was looking for an email marketing solution that was more all-encompassing. Additionally, only 500 people can participate in webinars on the basic plan, which might not be enough for bigger businesses or events. I was also disappointed to discover that only the max plan offers phone support, dedicated support, and slack support. I discovered that I had to rely on other support channels that were less practical or beneficial because this is not practical or cost-effective for all businesses. GetResponse's basic plan requires users to pay for add-ons that are included without charge with the plus plan, which is another problem I have with it. Because of this, using the platform became more expensive overall, and I felt like I was paying more for features that I could get for free from other email marketing tools. Additionally, I discovered that it is not possible to modify the split test message template, which I found to be restrictive because I preferred having more customization options. Apart from that, using Zapier to connect so many tools was a hassle, and I didn't like how clumsy the drag and drop feature was. Fin
Response from GetResponse
Hi Emil
Thank you for writing this detailed review, we really appreciate it. We're so glad that overall you're enjoying the platform, though we did want to make sure you knew about our free plan: https://bit.ly/3JwCKae
Be sure reach out to us if you have any questions on this!
Jack.