New Relic Reviews

It is one of the best tools to check the performance of your app. It can help you in checking the performance of different API's or can even tell that which API is making your system slower and you immediately need to optimize that. It also helps in finding out which front-end page is making your app slow by detecting the load time of that page.

Bar charts are confusion as no proper definition is given for them.

Front and back-end monitoring. Customizable dashboard and alerts.

Some JS overhead when in use. Can be tricky to focus in on different parts of the site.

Great analytic tool if you are non-technical. They provide a fully fledged online portal to get server infrastructure details, web call details, SQL queries details.

New relic internally calls powershell scripts & sql queries to generate reports which consumes CPU on its own.

Know what's happening on your servers, database use and external services
Multiple options to reach every need you have

Can be a little hard to configure
Not so simple UX

I LOVE how easy New Relic is for monitoring my system performance. Specifically the Insights portion of the software. For those of us that are non-technical, it is easy to set up a custom dashboard to show me graphs of the information I need to know at a moment's notice.

I am part of the team that monitors the traffic rather than connects everything. As a result, I have zero dislikes about the software, but am not tied to the back end processes.

New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests. The alert/alarming system helps my teams maintain 24/7 support.

New Relic agents are instantiated by the application which requires binaries be installed thereby increasing the footprint. There are fewer basic features than in earlier versions, requiring a more premium subscription to be adequate for serious debugging.

You can track your application real time using the tool. You can check the errors, load distribution, response time and almost everything that you are concerned about the application that is live on production.
You can deep dive in to the sluggish SQL queries and find out the culprit.
You can track your application all the way from QA environment to Production if you have integrated New relic on all those servers.
It is very powerful and helps you in keeping the application in production up and running smoothly.

The price. Price is something which can be improved. It is very expensive and the evaluation period is also not sufficient.

- easy to install and use;
- great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;
- nicely done alerts system;
- ability to create your own dashboards;
- team is improving UX on a regular basis;
- community support;

- expensive;
- has some minor bugs on the UI, sometimes pages seem to be unresponsive;
- learning curve could be high for not experienced developers;

The comprehensive set of unique features it has

The price, I think is kind of overkill, mostly given that there's a lot of competion out there.

New Relic can be used to monitor system performance effectively in the enterprise systems.

It gives better visibility on number of API Hits with Success and Failure Counts.

It helps to have the centralized monitoring systems for all the servers, processors and API's.

we can set up a prompt alert for the SLA failure on the performance of any API's or Processors.

Data visualization on the success and error rate shows the clear picture on the performance.

Licensing is too expensive.

Some time page hangs up and we need to reload the page.

It focus only on the software's. would like to have hardware performance monitoring.

Alerts and notification can be set upLog can be queried Easily with NRQL and Grok can be used to filter logsData visualisation differently (lines, pie charts, graph, area, etc...)APM is greatTransaction time has specifics suchas PHP, database, external calls which helps in identifying issuesThere's also a stack trace for code which helps in identifying problematic codeBrowser analysis is available

I have not found anything to dislike about New Relic

New Relic is easy to implement and has an active community.

They are constantly changing the way the software works, deprecating features for improved features. Which is good but requires constant changes. Their documentation is often out of date because of these changed. I once found an error in their documentation as part of a support case and they asked me to update their documentation. Support is slow and not the most helpful.

Perfect for staying on top of your software and monitoring everything going on with your application and code. Easy setup with AWS, alerts if ever major errors, and logs all errors to specific areas of your codebase.

User permissions were a bit of an issue for us for a little while but we ended up resolving. Setup was easy for the most part, but it still took a little more time than expected.

New Relic has given our company great insight into the health of our services. We have been able to be more proactive in finding issues and resolving them before our client's notice

As a user, it is a bit tough to learn and understand. Extensive complex features make it really tough to learn and understand everything. I pretty much only have an understanding of the graphs i need to know

Awesome metrics for your live application (website, apis, etc.). You can be safe that your are going to get all the information, the alerts and the dashboards you need to monitor your application, and your infrastructure.

It is difficult to find a flaw. The customer support is great. The free version is very limited. But you can start tasting the great solution New Relic

Offers nice clean visualizations on performance metrics. The intuitive UI makes it simple to drill down to a more detailed view of the recorded metrics.

Pity it doesn't offer network performance monitoring on routers, switches etc. It would be a great addition to hardware performance monitoring.

You can configure to monitor various servers, such as SQL servers, service fabric servers, and so on. You can zoom into a certain date and time, and see if the issue occurred because there was not enough CPU or memory. You can configute to be notified when CPU/memory goes below the amount you specified via email, mobile push notifications etc.

It took me sometime to figure out if the time displayed is our timezone or the server timezone.

Does not overload my servers and I can monitor resources remotely even when my servers are overloaded for some reason. Helps me tune up my software.

Price. I still find it too expensive. I get "bug check" notifications quite often, maybe because i'm on the free version.

Ability to gather Application Performance Metrics. Ability to drill down and analyze the code stack.

Some times dashboard gets caught up. Need to refresh page so that it can be loaded. This can be improved. Also see delay some times.