--- description: Learn how Instacart can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Instacart. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Instacart Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Food Delivery Software](/directory/909/food-delivery/software) > [Instacart](/software/2047346/instacart) # Instacart Canonical: https://www.getapp.co.uk/software/2047346/instacart Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/2047346/instacart?page=2) > Instacart is a food delivery platform designed to assist grocery stores and shoppers with online ordering and delivery tracking processes related to multiple products such as beverages, office supplies, seafood, and more. Customers can add items to cart, communicate with their shoppers in real-time, and order products based on their zip code. > > Verdict: Rated **4.0/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 47 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Instacart ## Commercial Context - **Starting Price**: US$3.99 - **Pricing model**: Flat Rate - **Pricing Details**: Pricing starts at $3.99 for same-day orders over $35. It varies for one-hour deliveries, club store deliveries, and deliveries under $35. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Delivery Tracking - Food Delivery Dispatching - Live Tracking - Mobile Access - Online Ordering - Order Management - Order Tracking - Real-Time Monitoring - Status Tracking ## Category - [Food Delivery Software](https://www.getapp.co.uk/directory/909/food-delivery/software) ## Alternatives 1. [DoorDash for Merchants](https://www.getapp.co.uk/software/2046953/doordash) — 4.1/5 (188 reviews) 2. [Restroworks Cloud Kitchen Management Software](https://www.getapp.co.uk/software/2069247/restroworks-cloud-kitchen) — 4.9/5 (79 reviews) 3. [GrubHub](https://www.getapp.co.uk/software/2035511/grubhub) — 4.3/5 (131 reviews) 4. [Owner.com](https://www.getapp.co.uk/software/2074040/owner-com) — 4.7/5 (96 reviews) 5. [Slerp](https://www.getapp.co.uk/software/2051367/slerp) — 4.9/5 (33 reviews) ## Reviews ### "Grocery Life Saver" — 5.0/5 > **Lisa** | *13 December 2021* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I have always despised going to the grocery store. Instacart has saved me so much time and stress from having to make the dreadful weekly trip\! Ordering groceries is as simple as writing a grocery list and the price is well worth it\! > > **Cons**: I do wish that shoppers were better informed on how to pick quality produce. I order a lot of fresh produce and sometimes have to go back to the store to repurchase them on my own. The app still does save me time because my grocery list is significantly reduced and Instacart makes it easy to report a problem and request a refund when the shopper has done poorly. I think more education for the shoppers would help resolve this problem. ----- ### "If I can do it, You can do it\!" — 5.0/5 > **Jordan** | *27 February 2022* | Shipbuilding | Recommendation rating: 10.0/10 > > **Pros**: What I truly liked the most about having access to Instacart is, if you're home and for some reason can't leave, and you realize, shoot I needed something else and its something that you need right away. All you need to do is click on your Instacart and look for the store you need. Most places you need, that doesn't already offer delivery services themselves, are on Instacart. This is what I truly enjoy the most about this company\! I know from experience as this happened to me which is what caused me to try Instacart out the first time I ever tried their services. > > **Cons**: The only negative mark I can give honestly is I wish there trial offers were a little longer, to give you a more realistic idea, other than a week. I truly have no other negative experiences with Instacart. > > My over all experience with Instacart was a five star rating. Every aspect from choosing the store I needed, to getting my items delivered have been excellent experiences\! ----- ### "Instacart onto something Smart" — 3.0/5 > **Edward** | *30 November 2022* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: Quick and easy to navigate the site and offer the option to use your food stamps. > > **Cons**: Delivery time windows are inadequate for the customer. ----- ### "Instacart with ease" — 5.0/5 > **David** | *6 February 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Before using Instacart, I was a user of another software program for my grocery deliveries. The first time I tried Instacart I was over joyed with how much thought goes into ensuring I will get the groceries and products I selected or as close to the product of my choosing. They allow you to see who your shopper is and where they are at during the entire shopping process. (It is almost as if you're there yourself) If an item needs to be substituted they allow you real time choices to figure out what you would like Instead. Once they are finished, they will let you know they are checking out and you can track them until they reach the final destination. Friendly service and early as expected 8 out of 10 times. > > **Cons**: I didn't care about when an items substituted. Whatever they choose for your substituted item, you'll be paying that price. Unlike other software shopping programs I've used that will give you a substitution and the lowest price as the original item you had asked for or Whichever price is best they will go with. Instacart doesn't do that. Whatever is chosen for your substitution is what you'll be paying. > > My overall experience with Instacart I'm able to do other things that are needed to be done. What's amazing is while I'm getting my to do list complete, specifically my shopping done for me, I'm able to complete many tasks at once. Its great\! I truly enjoy that you can literally choose from so many stores (convenience stores, most grocery stores, pharmacies, etc.) I'm truly grateful I tried Instacart out, its helped me in so many ways. ----- ### "I will always use Instacart\!" — 5.0/5 > **Shari** | *29 September 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I love how easy I can order groceries and how quick I can receive them\! I can receive my order in as little as 2 hours\! Everything always comes well packaged and delivered right to my door. If I have any issues with my order (rare occasions), I can simply report it in the app and receive a refund. Very easy and convenient app to use frequently. > > **Cons**: There is nothing that I like least about Instacart. > > Overall, my experience with Instacart has been highly satisfied\! ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.uk/software/2047346/instacart?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2047346/instacart) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data