Afterpay Reviews
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279 Reviews for UK Users
- Industry: E-Learning
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Way to Buy Now and Pay Later
Reviewed on 15/02/2023
I enjoy using Afterpay for both personal and business and will continue to use this software.
I enjoy using Afterpay for both personal and business and will continue to use this software.
Pros
I like that AfterPay is user-friendly inside the app when shopping and looking for stores. Putting all their available stores in categories makes it easy to navigate through and there is a variety of stores. Anyone can find a store to shop at. I like that they offer in-app and in-store options and I like that they have a rewards program.
Cons
The speed of the app when going from store to store or category to category can improve. It is way too slow and very frustrating. I get impatient most of the time I am in the app and start clicking everywhere because nothing is happening and when it finally wants to wake up and go it clicks me everywhere I clicked except for the intended location. That is my only complaint about this softwarde.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommend using it!!!
Reviewed on 13/06/2024
Pros
I like it because it is so convenient. It is a fast and secure way to purchase goods. It allows you the time needed in your budget to procure the goods you need immediately without putting a strain on your account.
Cons
I have had no problems thus far with afterpay. They clearly state and update you about your payment plan.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very convenient program
Reviewed on 15/11/2024
Pros
I like that you can accept payments in installments it through a third-party vendor. I also like that you can pay them off early.
Cons
I don't have anything that I do not like about afterpay.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not use AFTERPAY!!
Reviewed on 24/09/2024
Customer service sucks. They do not care about helping people. Blocked me after having my bank...
Customer service sucks. They do not care about helping people. Blocked me after having my bank account hacked and only owing $12.96!!
Pros
At first a good way to help manage payments. After that horrible
Cons
I owed only $12.96. Then my bank account was hacked. Successfully paid the balance and still blocked me from future use. DO NOT USE THIS EVER!!
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Product Payment Option
Reviewed on 11/09/2024
Very good experience! The site is easy to use and convenient. Multiple credit cards can be used...
Very good experience! The site is easy to use and convenient. Multiple credit cards can be used with a clear means of using each for different products. Payment options are listed on a specific page for clarity and another pages lists all purchases with the amounts "paid" and "yet to be paid."
Pros
It allows payments to be broken up into a more affordable means of making purchases without interest.
Cons
The payments are made weekly instead of monthly.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unsatisfactory
Reviewed on 16/12/2023
Absolutely horrible. This is prob one of the worse companies advertised right now.
Absolutely horrible. This is prob one of the worse companies advertised right now.
Pros
Nothing. I likes absolutely nothing about this company so far.
Cons
There is no customer service. You reach out to speak to someone and it’s a robotic response. No customer service number to talk to anyone just weeks and weeks waiting on some kind of response and still nothing. It’s absolutely ridiculous!
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Misleading application info.
Reviewed on 27/06/2023
Frustrating and a waste of time.
Frustrating and a waste of time.
Pros
Didn't get a chance to use it as they denied my application after they let me get it all set up.
Cons
After applying on-line I received an email directing me through the process to set up the service on my website, which I did successfully and received another message saying it was ready to use. Then I received an email from customer service to say my application was rejected because my average shop item costs over $2000. They do not provide any info. about these restrictions anywhere on the website and I wasted my time setting up the service under the impression that I was already approved. Be very careful when setting up this service and don't waste your time doing anything until you get confirmation of account approval from customers service.
Alternatives Considered
KlarnaReasons for Switching to Afterpay
Klarna isn't available to sole proprietorships in Canada. - also learned this the hard way after wasting time with an application process of 2 weeks.- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great app
Reviewed on 23/09/2024
Great experience, has enabled myself and my company to make larger purchases more frequently and...
Great experience, has enabled myself and my company to make larger purchases more frequently and the amount of stores on here make it so easy.
Pros
The range of different businesses on Afterpay and that they are constantly being updated and new ones added to the list.
Cons
it is difficult to remove old payment details from the App, late fees occur even after contacting customer support.
- Industry: Construction
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good app! Love this
Reviewed on 05/09/2024
Good experience overall. Very convenient
Good experience overall. Very convenient
Pros
It’s easy to use in the app and in other apps
Cons
Nothing. It’s pretty simple and easy to use
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Afterpay review
Reviewed on 28/10/2024
Good experience with Afterpay with the availability to buy now pay later.
Good experience with Afterpay with the availability to buy now pay later.
Pros
Great flexibility with payments. Allows you to pay after purchase.
Cons
Late fees will apply after 10 days late with no choice of payment dates, does not build your credit.
- Industry: Furniture
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Afterpay Review
Reviewed on 24/01/2023
afterpay has helped me pay for some expensive items in installments when it is more convenient for...
afterpay has helped me pay for some expensive items in installments when it is more convenient for me.
Pros
afterpay provides a simple way of purchasing items online on credit, allowing you to pay for items in installments and without interest which has come in handy many times. it is secure and simple, and the app is very organized and easy to navigate
Cons
I do not have anything i like least about this software, it is extremely helpful and keeps all information secure.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Another great tool for getting what you want!
Reviewed on 01/04/2024
Pros
I love being able to pay over time. Afterpay has been a lifesaver for me and my budget. It is a wonderful tool for purchasing power!
Cons
I can't think of anything I dislike about this. It has been the perfect alternative to using credit cards for me!
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Afterpay Review
Reviewed on 27/11/2023
Afterpay can save you from making the big purchases all at once by just making a small down-payment....
Afterpay can save you from making the big purchases all at once by just making a small down-payment. Instead of breaking the bank you can buy that new flat screen in a few weekly payments.
Pros
Afterpay is a worry free buy now pay later app that can be used online or in store to split large purchases into four or six biweekly or monthly payments.
Cons
The Afterpay app has all of the pros and no cons.
- Industry: Cosmetics
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Afterpay
Reviewed on 27/07/2023
Pros
I love how easy it is to set up, and it boosts sales like you wouldn't believe.
Cons
I don't think there is anything I don't like about what Afterpay has brought to my website.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Treating myself without breaking the bank has neve been so easy!
Reviewed on 21/07/2023
My overall experience with this app is extremely smooth, the interface is user friendly and I love...
My overall experience with this app is extremely smooth, the interface is user friendly and I love seeing that they are working with more stores/vendors every week!
Pros
I love that you see the benefits of making on time payments over time as the app is utilized. When I first started using Afterpay I only had $500 to spend and now I am able to spend well above that if I want, just because I make on time payments.
Cons
I wish I could pre-set automatic payments for other lengths of times. For instance, I use my Afterpay primarily to purchase pet supplies and cosmetic products, I go in each week and schedule early payments because the app won't let me schedule them for auto pay at other intervals, more specifically weekly.
- Industry: Music
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Thank God for Afterpay !
Reviewed on 03/12/2023
Pros
Afterpay gives me time to pay for things I couldn't buy at once. I love it
Cons
I don't necessarily agree with the late fee charge in the amount of time but besides that its great!
- Industry: Media Production
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best of buy now, pay later
Reviewed on 16/11/2023
Pros
The range of stores that accept afterpay makes them my go to buy now, pay later platform to use. It is easy to set up and the option to change payment date, incase you cant afford the upcoming payment date is a plus.
Cons
I have used afterpay for over 2 years and I haven't had any issues with using the platform.
- Industry: Retail
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Use it for my website
Reviewed on 09/05/2024
Pros
I’m able to offer Afterpay on my website and I think it’s a great tool to be able to have. I like being able to give my customers the option to split up payments. So far I have not had any issues for orders that have used Afterpay
Cons
The only complaint I have about Afterpay is the processing fee is higher than the regular processing fee
- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don’t use it unless you have to (when you are going bankrupt later that day!)
Reviewed on 21/11/2023
It could be great if they were more client friendly. Now it is just a pain. Took me quiete some...
It could be great if they were more client friendly. Now it is just a pain. Took me quiete some time to file a complaint. And they haven’t responded till so far. Not good
Pros
You can wait to see if the goods are delivered before you pay.
Cons
I tried several different debit/credit cards which normally work fine, they accept none of them for their payment. I offered to pay with a check or ach. They dont respond and still want to charge a late payment fee. Impossible to communicate with them through their website.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
I use Afterpay to make most of my large purchases.
Reviewed on 26/06/2023
I love this application. I can make purchases and pay for the items over an extended period.
I love this application. I can make purchases and pay for the items over an extended period.
Pros
Afterpay allows you to make purchases and allows you to make payments in installments.
Cons
I do not have anything negative to say about this application.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Afterpay
Reviewed on 20/10/2023
Over all afterpay is great for persons that are on a fixed income allowing them to buy things that...
Over all afterpay is great for persons that are on a fixed income allowing them to buy things that are needed in payments
Pros
I love that you can buy things and make payments through afterpay.
Cons
I had fraud on my debit card which needed to be replaced, since I did not have an updated card at the time pf payment, they lowered my credit due to this.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Afterpayyyy
Reviewed on 23/11/2023
Pros
Once I got familiar with after it was easy to use. I would recommend to anyone.
Cons
It just took a minute to get familiar but after that i haven't really had any issues with afterpay.
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thomas's Review
Reviewed on 13/09/2023
Pros
It allows me to get a product now and worry about paying later. I'm able to schedule payment amounts and manage my money.
Cons
I haven't had any issues with Afterpay, so I don't have any cons.
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Product Review
Reviewed on 08/03/2023
Pros
Excellent and safe to do the online transactions.
Cons
I don't come across any cons for this software.
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Afterpay Review
Reviewed on 14/01/2023
Great overall experience! I have never had any issues.
Great overall experience! I have never had any issues.
Pros
Afterpay is a great software! It’s so convenient to use and is great that it works with many different stores and retailers for online purchases.
Cons
There’s nothing I don’t like about this software. It’s very well designed and user friendly