---
description: Learn how Klarna can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Klarna.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Klarna Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Headless eCommerce Platforms](/directory/1999/headless-ecommerce-platform/software) > [Klarna](/software/2047668/klarna)

# Klarna

Canonical: https://www.getapp.co.uk/software/2047668/klarna

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Next: [Next page](https://www.getapp.co.uk/software/2047668/klarna?page=2)

> Klarna is a payment processing platform designed to help businesses offer a secure checkout experience to customers with several payment methods. Shoppers can use the application to manage purchases, report returns, and communicate with customer service agents.
> 
> Verdict: Rated **3.7/5** by 101 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 101 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Klarna

## Commercial Context

- **Pricing Details**: Contact Klarna directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Sweden, United Arab Emirates, United Kingdom, United States

## Features

- Credit Card Processing
- Customisable Branding
- Data Security
- Debit/Credit Card Processing
- Electronic Payments
- Mobile Access
- Mobile Payments
- Multi-Channel Marketing
- Multi-Currency
- Multiple Payment Options
- Online Payments
- Partial Payments
- Payment Fraud Prevention
- Payment Options
- Reminders
- Reporting/Analytics
- Third-Party Integrations

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Headless eCommerce Platforms](https://www.getapp.co.uk/directory/1999/headless-ecommerce-platform/software)

## Related Categories

- [Headless eCommerce Platforms](https://www.getapp.co.uk/directory/1999/headless-ecommerce-platform/software)
- [eCommerce Software](https://www.getapp.co.uk/directory/744/ecommerce/software)
- [B2B eCommerce Platform Software](https://www.getapp.co.uk/directory/2627/b2b-ecommerce-platform/software)
- [Subscription Management Software](https://www.getapp.co.uk/directory/574/recurring-billing-and-subscription-management/software)
- [Shopping Cart Software](https://www.getapp.co.uk/directory/97/shopping-cart/software)

## Alternatives

1. [Stripe](https://www.getapp.co.uk/software/91015/stripe) — 4.6/5 (3346 reviews)
2. [NetSuite](https://www.getapp.co.uk/software/9137/netsuite) — 4.2/5 (2043 reviews)
3. [PayPal](https://www.getapp.co.uk/software/91263/paypal) — 4.6/5 (26428 reviews)
4. [Venmo](https://www.getapp.co.uk/software/106635/venmo) — 4.7/5 (9284 reviews)
5. [Square Payments](https://www.getapp.co.uk/software/112251/square-payments-processing) — 4.7/5 (2691 reviews)

## Reviews

### "Good Platform" — 5.0/5

> **Gustavo** | *7 May 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It does offer a fractionable payment method without interest
It won't affect any credit score towards traditional banking systems.
> 
> **Cons**: It does not have a good customer support at all. There are no phone numbers or chat systems to get human prompt response to issues that might appear.
> 
> My experience with Klarna has been good most of the time, and I find it a pretty convenient way for customers to pay. Notwithstanding, I found some  issues to get refunds.

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### "Amazing Service" — 5.0/5

> **simon** | *17 November 2022* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Integrates perfect with shopify, customer service there 24/7 to assist if any issues, setup was straight forwards when you have the right documents, there team work close with you on boarding.
> 
> **Cons**: Decline rate has increased in past year but this i prob down to FCA regulations
> 
> Love it, cant say enough good things about it, team are there to support you whether your a small business or big retailer. We have also worked with them at events which was an amazing opportunity

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### "Boo thumbs down" — 1.0/5

> **Torus** | *22 May 2025* | Utilities | Recommendation rating: 0.0/10
> 
> **Pros**: I liked that it stored my shopping cards in one spot easily accessible and could open it quickly and efficiently in the store to earn my points
> 
> **Cons**: That it required me to put in a “security code” to sign in and slows down my process at the till and
> 
> Really pissed off that we have no choice but to add another stupid code in to remember when I only use the app to store cards. If I was using this app to make purchases it would make sense. But I do not and never will so having me need a code to sign in is a dumb waste of my time.

-----

### "Spicy kebab" — 3.0/5

> **Damian** | *28 March 2026* | Computer Software | Recommendation rating: 5.0/10
> 
> **Pros**: I like how seamless the checkout integration is for my clients stores. The buy now pay later option really helps with conversion rates and customers love the flexibility.
> 
> **Cons**: The merchant fees can add up quickly especially for smaller businesses making it not worth effort putting integration with it.

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### "Its the fantastic BNPL product for any company." — 5.0/5

> **Hikmat** | *28 April 2022* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: This software is bringing us at least 10% revenue.
> 
> **Cons**: Sometimes their customer service responses are delaying.
> 
> Klarna helped us to sell our expensive products easily.

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Next: [Next page](https://www.getapp.co.uk/software/2047668/klarna?page=2)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/2047668/klarna)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/klarna/> |
| en-AE | <https://www.getapp.ae/software/2047668/klarna> |
| en-AU | <https://www.getapp.com.au/software/2047668/klarna> |
| en-CA | <https://www.getapp.ca/software/2047668/klarna> |
| en-GB | <https://www.getapp.co.uk/software/2047668/klarna> |
| en-IE | <https://www.getapp.ie/software/2047668/klarna> |
| en-NZ | <https://www.getapp.co.nz/software/2047668/klarna> |
| en-SG | <https://www.getapp.sg/software/2047668/klarna> |
| en-ZA | <https://www.getapp.za.com/software/2047668/klarna> |
| fr | <https://www.getapp.fr/software/2047668/klarna> |
| fr-BE | <https://fr.getapp.be/software/2047668/klarna> |
| fr-CA | <https://fr.getapp.ca/software/2047668/klarna> |
| pt | <https://www.getapp.com.br/software/2047668/klarna> |
| pt-PT | <https://www.getapp.pt/software/2047668/klarna> |

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