Bitdefender GravityZone Reviews

Bitdefender GravityZone

4.6 (208)
Security & risk analytics platform with threat intelligence

Overall rating

4.6 /5
(208)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support
4.3/5
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208 Reviews for UK Users

Andrigo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Strongest anti virus available on market

Reviewed on 02/07/2019

My overall experience with bitdefender is very good, it's a reliable protection solution.

My overall experience with bitdefender is very good, it's a reliable protection solution.

Pros

Bitdefender always proved me to be a very reliable solution for endpoint protection. It is simple to implement, easy to configure and there's no need of dedicated server for managing your policies and things like that. Also, you can configure various different types of policies and apply each one on a group of machines. So, you can adjust the configurations to match the needs of your environment. Currently, all of our customers run Bitdefender as they primary protection solution.

Cons

Bitdefender try to block everything they think it's malicious, and sometimes it causes trouble by blocking false-positives. I don't really know if this is a downside, but annoys frequently

Matthew
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Highly Recommended

Reviewed on 17/12/2022

Pros

I like that it's never let a threat overcome any endpoint.

Cons

The management of the software, protection profiles and other settings is somewhat confusing. The terms used in the dashboard area are sometimes confusing and could use some better explanation in the help area.

Alternatives Considered

ESET Endpoint Security

Reasons for Choosing Bitdefender GravityZone

Webroot SecureAnywhere would literally not uninstall. It was a nightmare to jump through all the troubleshooting hoops to get the software off of workstations.

Reasons for Switching to Bitdefender GravityZone

ESET was too aggressive so it generated false positives and required a lot of "maintenance time" to whitelist known good apps.
aseal
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

One of the greatest antivirus

Reviewed on 17/04/2023

Actually, it was a great experience working with Bitdefender and I were always sure that my PC will...

Actually, it was a great experience working with Bitdefender and I were always sure that my PC will be safe, but we didn't use Bitdefender for a long time because we could find better offers from local vendors of other antivirus applications

Pros

We have used Bitdefender in our company as endpoint security and network protection. I like the antivirus and malware protection on the PC it works very effectively, and it is one of the oldest antivirus applications in the world.

Cons

This software is a little bit expansive compared to same antivirus applications.

Response from bitdefender

Dear Aseal,

Thank you for taking the time to write the review! We're thrilled to hear that our product provided great endpoint security and malware protection for your company, and that you found it to be one of the greatest antivirus applications.

Your comments are important to us, and we will take them into consideration as we continue to improve our offerings. We also appreciate your mention of local vendors and are glad that you were able to find a suitable alternative for your company. However, if there is anything we can do to win back your business in the future, please do not hesitate to reach out to us @ [email protected].

It would be great if we could expand on the topics you mentioned. We take all customer feedback seriously, and we investigate each thoroughly to ensure that we can provide the best possible product and customer experience.

We hope to have the opportunity to serve you in the future again!

Best regards,
The Bitdefender Team

Ibrahim
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Bitdefender a good choice that is becoming great

Reviewed on 13/12/2020

It was good to very-good experience. the application did its part and role efficiently. The...

It was good to very-good experience. the application did its part and role efficiently. The service compared to the price was fair. A bit heavy on the computer's resources. I might consider subscribing again.

Pros

- I liked the ease of the installation process
- The great graphics and user interface
- The quality of service and the detection rate

Cons

- You are bound to buy at least 5 users although you might not have 5 devices
- The settings can be categorized in a better way as they might look scattered and a bit overwhelming
- Too much advertisement
- Was a bit heavy on the computer resources

Alternatives Considered

Norton AntiVirus and Trellix Endpoint Security

Reasons for Choosing Bitdefender GravityZone

- I got an advice on switching the security software every period and not sticking to the same one for more than 1-2 years - The top reviews for Bitdefender online

Reasons for Switching to Bitdefender GravityZone

- The top reviews over the internet
Barış
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Protection against attacks

Reviewed on 04/06/2022

We used this application to protect the computers in the company against external attacks and we...

We used this application to protect the computers in the company against external attacks and we used it so that users do not get viruses from downloading files.

Pros

The application successfully detects threats. Easy to use. The interface is user friendly. It can definitely turn your computer into a safe environment.

Cons

There is nothing wrong with the application, but in general, antivirus software slows down your computer.

Mike
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lightweight AV

Reviewed on 10/06/2019

Overall very happy with this product, especially for the price. Would recommend 9/10.

Overall very happy with this product, especially for the price. Would recommend 9/10.

Pros

Software is easy to deploy, administer, and upgrade. We have tried a few AV's on the market and gravity zone was one of the best ones we could find with a cloud console that did not severely limit the functionality of the product.

Cons

support can be a little slow at times, and the software could afford to be a little more customizable.

Steve
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Very good product

Reviewed on 23/11/2021

Our email is very secure so we have been very pleased with the service.

Our email is very secure so we have been very pleased with the service.

Pros

We primarily use the product to prevent viruses and malware through email. The Email Security does a great job with our Google Workspace

Cons

Some features and hard to setup and requires a good deal of technical knowledge.

Abdihamid
Overall rating
  • Industry: Dairy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bitdefender GravityZone

Reviewed on 07/05/2023

We are using it to protect our network and users PCs from internal and external threats. We have...

We are using it to protect our network and users PCs from internal and external threats. We have specified the Applications to be allowed in our network

Pros

Application control was the most impactful. The product is easy to use. Integrating it to our business was seamless.

Cons

It has all features that you are looking for to protect your network and users PCs, Laptops and phones, No feature is difficult to use, integrating it to our business process was easy.

Marcin
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 07/02/2023

Pros

Advanced local and cloud machine learning, behavioral analytics technologies, integrated SandBox, and device hardening

Cons

I cant find nothing so far. For last two years i didnt have any problems

Alternatives Considered

Comodo

Reasons for Switching to Bitdefender GravityZone

Bitdefender was more affordable
Michael
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Bitdefender. Set it and forget it.

Reviewed on 27/01/2023

As an IT Admin, I am responsible for keeping 5 servers, 50 computers and 40 iOS devices, and...

As an IT Admin, I am responsible for keeping 5 servers, 50 computers and 40 iOS devices, and everyone's software running. We use Salesforce, and administering that is a full time job in itself. While I am doing my part saving the world, Bitdefender has my back, protecting my MacBookPro. I'm Captain Steve Rogers, Bitdefender is my vibranium shield.

Pros

Bitdefender constantly runs in the background. I set it up and just let it run. If something iffy happens, it lets me know. The best part is the confidence that I don't have to babysit protecting my data.

Cons

Monthly billing. Annual is probably available. I need to change to that if possible. The cost is minimal, so a longer billing interval would be painless for the one license I currently need.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Well protected

Reviewed on 25/12/2020

Pros

the GravityZone antivirus solution from bitdefender is currently one of the best solutions on the market. updating to the latest incidents / exploits is very timely and provides reliable virus detection. The suite also brings numerous features (application control, firewall, USB device management, web threat detection, and more). In our experience, the bitdefender solution works quickly and reliably. Furthermore, the very competent support can be mentioned.

Cons

for the work with the management console some training or better a briefing/training on the part of bitdefnder is recommended. the structure and the functionality is not self-explanatory in some places

Zuhairah
Overall rating
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best digital security for any organization

Reviewed on 09/07/2021

Pros

Bitdefender GravityZone protect all my digital appearance and all my device like my computer and tablet. It has a cloud storage that i can linked on all my device, and create a safe passage if i am transferring files from one device to other.

Cons

It work so well on my computer, but i have found several issues when trying to install it to my tablet. It keep showing error and asking me to contacting the customer support. It has solved since then, but a simple operation like installing a software should be simple enough.

Monika
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bitdefender is the best security progeam

Reviewed on 11/11/2021

Pros

Bitdefender works with amazing ease on the network and individual systems. It was simple to install and caused no issues. Since installing has helped with keeping employees on point for what they are supposed to do while at work and has protected the system and network from being hacked and various viruses and malware from being installed.

Cons

There isnt anything that I do not like about this software.

José Alejandro
Overall rating
  • Industry: Plastics
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Good option but a little overpriced

Reviewed on 21/06/2021

Pros

It gets the job done, that's it. It's a good personal antivirus but a little overpriced for the kind of protection it provides you. If you can get a good offer in the anual fee, it can be a good option for you personal computer.

Cons

It feels a little to simplified, almost if they didn't want you to personalize the protection. They want to be a ready to use antivirus, but for me that isn't a good option, I want to set the options to my own need, and bitdefender didn't make that an easy job.

Chrysostomos
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A very robust security solution. Minimalist and clear interface covers everything you need. ...

Reviewed on 07/03/2018

This is a complete security solution for computers and servers. You get a very powerful but easy to...

This is a complete security solution for computers and servers. You get a very powerful but easy to use management console. The users are happy because of low demand resources. While still protected from one of the best product, the management effort and time was greatly reduced.

Pros

- Modern, well organized interface makes management very simple
- There are a lot of features but still easy to walk through
- The on premise deployment can manage road warriors
- Very powerful policies for different protection levels
- Web content filter, can scan SSL connections
- The agent can be configured for different levels of interaction with the user, including stealth activity
- The agent doesn't consume lot of resources. There are many protection options, and explicit anti ransomware option
- Includes patch management for the operating system and a set of popular applications including Office
- Includes disk encryption management
- Protects Windows (workstation & server), Mac and Linux
- There are very responsive product updates in line with the operating system requirements
- The antivirus engine is one of the best rated for many years consecutively
- Runs on Linux server, no license costs

Cons

- The best practice recommends using relays, which are dedicated clients for caching
- The relays are mandatory for patch management
- Complicated initial setup for patch management involving certificates
- The patch management module is very expensive, but sell separately

Gihan
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Bitdefender - Best Security

Reviewed on 04/06/2021

Overall this is good solution for personal / home use. if you are planning to install inside a...

Overall this is good solution for personal / home use. if you are planning to install inside a corporate environment, you will face some difficulties while configuring the application because you have to do big application whitelisting process, because the Bitdefender application monitoring process is very advanced.

Pros

As a home user I mostly like the detection engine of the virous guard, it detects all threats before they active and also this is not a very heavy virous guard. as a personal user all the features are in Bitdefender is very helpful to me for protect my computer from various kind of attacks. the firewall, email threat protection and application monitoring is very advanced.

Cons

As a home user The installation process is bit difficult, first have to install it as a trial version and then you have to login to the app using registered account, and you have to add license to the web portal, It's bit difficult.

Thea
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Best Antivirus software

Reviewed on 24/09/2018

Pros

I have tried many antivirus software, both free and paid apps. So far, Bitdefender is the best one that I've used. I like their cloud-based control center, and how you could easily navigate into the admin panel, if you're using the software for a company. It has a lot of reporting tools, customization options and software deployment options. I also like that the pricing is reasonable. The other thing that I really like about it is it's very silent. It does its work in the background, doesn't disturb the regular user, and doesn't use a lot of RAM. I recommend this, and even the free Bitdefender.

Cons

I didn't find anything that I don't like about the software.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellence software for anti-viruses

Reviewed on 26/12/2018

Pros

Bit defender is a virus guard which helps to protect the computers from number of viruses that attacks the computers. It protects the computer not only from viruses but it also protects the computers from spyware and phishing scams too.

One of the main advantages of bit defender is while the defender is running it does not make the computer slow. Bit defender runs as a background process so it does not affect the cpu or the memory. That’s why running bit defender does not cause slowness in computer .

Bit defender has the capability of scanning all the web sites and emails that a user may use. It reduces the chance of virus attacks.

It is easy to install bit defender .All you have to do is just follow the instructions given. Users does not need expertise to do all these.

It supports most of the platforms like Linux, mac and windows.

Cons

One of the main disadvantages of bit defender is sometimes it does not work well in long terms.

Verified Reviewer
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Best business antivirus/firewall option

Reviewed on 09/07/2018

Pros

The web interface is very nice, you can set policies and apply to the rest of the clients or create a specific policy for a server or machines.

If you need restart a machine you can do it remotly. They give you tools in order to create your reports and see them on the website or you can schedule (weekly, montly, dayly) in order to received them as an email.

They have a very good customer support.

Cons

Sometimes is not than easy try to figure out which rules you need to apply in order to not block a application or port, but I guess is part of be the administrative on the network.

Natalie
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Total Security.

Reviewed on 14/02/2019

Just great to have peace of mind when it comes to online security.

Just great to have peace of mind when it comes to online security.

Pros

This software is like having a personal guard on your laptop, it does everything to keep your laptop safe and secure in the background without you having to even worry about it or give it a second thought. Once you do the initial set up it seems to work in its own way I guess it just read what you're using and monitors the sites you visit. Very secure have had no issues with viruses or any breaches of security on my laptop.

Cons

I did find for a few weeks after I set up the software I had a lot of pop-ups from the software checking if certain sites were ok and when I was using documents or forms asking if I wanted them stored elsewhere or giving additional security but this passes I assume the software learns about your practices and is able to judge what to do with certain things, so I see the pop-ups rarely now.

Giorgio
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Not for a SOC but very good coverage of Microsoft Windows endpoint threats

Reviewed on 08/09/2021

Pros

Good malware and advanced threat detections (non signature-based techniques, fileless protection, sandbox analyzer, network attack defense with the eXtended EDR, etc.). Multi-tenancy options, APIs advanced integration with several SIEM platforms (we tested the integration with Sumo Logic). The attractive price point (if compared to other EDR vendors).

Cons

The Linux coverage is less than optimal. Some tests failed and the attacks were not detected by the BEST agents or reported to the GravityZone web console. The problem is due to the strong kernel dependency of the agent. Limited interaction with the remote endpoint with the remote shell (a very small number of commands and functions are supported, if compared to other solutions more SOC oriented). Limited custom blocking rules (e.g., YARA support), and guided investigation.

Jennifer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Disappointing Customer Service

Reviewed on 18/01/2020

Great product, poor customer service.

Great product, poor customer service.

Pros

It protects my machine from all kinds of viruses.

Cons

I was overcharged and when I reached out to customer service they were less than helpful. The charge was on a old, closed account. I could not access it and to prove I had been overcharged I had to contact the bank and go through an entire process which was very frustrating. Customer service at Bitdefender was frustrating to deal with and less than accommodating.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Budget minded security for a small office

Reviewed on 06/12/2018

At the end of the day, BitDefender gets the job done, and I am confident in the job that it is...

At the end of the day, BitDefender gets the job done, and I am confident in the job that it is doing to protect a small computer network. If it is your choice for antivirus needs, be prepared to spend some time getting to know the ins and outs of the Gravity Zone dashboard system.

Pros

BitDefender was one the better rated security programs I found when researching a new option of office that I help out with IT needs. And it is very cost effective for small businesses as it had the best pricing to license a smaller number of devices.

Cons

I find the GravityZone dashboard to be a bit cumbersome. You really have to work through it to get the hang of it, which is true of a lot of programs. But the layout and functions for deployment and monitoring systems feels a bit convoluted in execution. I think there are ways that it could be simplified, streamlined, and made for a more user-friendly experience.

Richin
Overall rating
  • Industry: Events Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the Best out in the Market

Reviewed on 07/09/2022

Pros

Most affordable application out in market.

Cons

The navigation in some way I feel little complicated to understand.

Jorge
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Cheap and keeps you virus free

Reviewed on 24/07/2021

Pros

I loved that you can always get a good deal for a one-year subscription to get three computers safe and sound. I like that it is not constantly bugging you with a million reminders and notifications.

Cons

I wish it was more thorough at explaining all of its functions. Once it is installed, it runs well. However, I wish I understood better how the VPN secure or Safepay actually works. The notifications pop-up, but I dont feel safe enabling something right as you are making a payment or joining a network. So, a simple walkthrough would make a big difference