Mindstamp Reviews
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36 Reviews for UK Users
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The most cost-effective and fuss-free solution for post-covid arts world
Reviewed on 11/12/2021
100% satisfied with the quick turnaround time, very responsive support, very intuitive interface,...
100% satisfied with the quick turnaround time, very responsive support, very intuitive interface, very customisable options, and very very affordable rates. I had thought that building something would cost me thousands of dollars, but it was really just a subscription basis and you could always revive it for another subscription period after as and when needed!
Pros
I LOVE the many highly customisable options for interactions, adding of content, and functions which are really fool-proof! Especially the Conditional logic that allows me to really choose and customise who sees what based on their previous choices. IT's PERFECT for creation of a digital interactive theatre experience and something that the Arts/Theatre world might wish to consider!
Cons
It's already as perfect as I could possibly imagine, but perhaps if there is any way for users to see others people's comments during the experience and could toggle on and off (though to be fair, it's a very Asian-market kind of preference) that would be fun too, cos users could watch the show and see how others think and interact at the same time to certain plot during the show. There's this greater sense of being part of a community and sharing your emotions, which could greatly enhance the sense of presence as if you are physically watching a show with a group of people. So it would benefit the performing arts/theatre audiences more to have that addition.
Reasons for Switching to Mindstamp
Generally a lot of the companies out there do not have a very transparent billing/pricing, or they do not really have a very user friendly showcase of what their various interactive options are. So Mindstamp stands out because I could easily look at their demonstration videos which were really user friendly to understand. So if they are able to make me, as a client, understand what they do so fuss free, I figured it would be easy to work with them for the user experience as well. If a company is not able to make me understand their work, then I have not much confidence that it'll be an easy process to get it out to the public in a user-friendly manner as well. Also there's discount for Vimeo Pro subscriber, so that's another perk!- Industry: Animation
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great plattaform to make interactive videos. With the greatest customer support.
Reviewed on 20/07/2023
My experience is very positive in time of onboarding and time spent in learning how to use it. The...
My experience is very positive in time of onboarding and time spent in learning how to use it. The results obtained are great. And again the support of the team is remarkable.
Pros
It´s a very easy to use and achieve very remarkable results. The integrations are very good. And the customer support is outstanding.
Cons
The possibilities and controls in the design aspect can be a little bit basic for people that use to work with Adobe products for instance.
Alternatives Considered
VimeoReasons for Switching to Mindstamp
I choose Mindstamp because their functionalities, price and convenient plans. And because the demo meeting with Tyler was great.- Industry: Textiles
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mindstamp: Unlocking Radical Possibilities in Interactive Video Experiences.
Reviewed on 18/02/2023
Mindstamp is an incredible video solution that has transformed the way I view and create interactive...
Mindstamp is an incredible video solution that has transformed the way I view and create interactive video experiences. It’s easy to use and provides powerful tools to personalize and enhance my videos. Additionally, Mindstamp integrates seamlessly with popular video hosting services, making it simple to upload my creations to the web. All in all, I am fundamentally satisfied with how Mindstamp has completely revolutionized the way I create videos.
Pros
The thing I like most about this software is its ease of use and the fact that it integrates with the most popular video hosting services. It enables users to quickly enhance their videos by adding interactive elements such as polls, call to actions, customizable overlays, and more. This makes it easy for viewers to take action and convert easily.
Cons
We haven't found much to dislike about the software. Mindstamp is easy to use and very straightforward, making it simple to create interactive videos that really engage viewers. The only issue we've encountered is the fact that Mindstamp isn't compatible with all video hosting services, which could be an inconvenience for some users. Other than that, we haven't any complaints.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
"Great platform for marketing "
Reviewed on 04/03/2023
They are outstanding! Quick responses, an INCREDIBLE price, and overall satisfaction with the...
They are outstanding! Quick responses, an INCREDIBLE price, and overall satisfaction with the programme and business. excellent clientele service. extremely helpful and receptive. This team, in my opinion, is doing something truly unique and values their customers greatly.
Pros
Mindstamp is simple to use and has all the features I needed at a reasonable price. A video can have hotspots, buttons, or other timestamps that viewers can click on to move to other material. I appreciate this because it gives you the impression that some of the solution is yours. I appreciate this because it gives you the impression that some of the solution is yours.
Cons
There were a few minor technical problems when configuring Mindstamp for our unique needs, but these were quickly and expertly resolved by the support team. Editing the searchable transcripts and adding additional flexibility to the series page are definitely what I should suggest.
Alternatives Considered
SurveyMonkeyReasons for Switching to Mindstamp
The help and simplicity of use. There are all the features you could possibly want!- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mindstamp is a snap
Reviewed on 02/05/2023
Product experience is a snap. Easy to create, fun to use. The use cases are only limited by your...
Product experience is a snap. Easy to create, fun to use. The use cases are only limited by your imagination. Writing scripts with ChatGPT, creating video scenes with Synthesia, creating narration with 11ElevenLabs, creating branching self-directed learning scenarios with Mindstamp, and serving them in an Articulate Rise course hosted on Articulate Reach360 - snap - done! Faster to create real value using Mindstamp to bring it all together.
Pros
Ease and speed of creating valuable multidimensional experiences.
Cons
Give me time. I have not used it long enough to know of its true faults.
Reasons for Switching to Mindstamp
3 points - Value to the end user, ROI for the organization, and ease of training.- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Love Love Mindstamp
Reviewed on 18/11/2020
The best! After wading through so many interactive video platforms, trying to contact them, trying...
The best! After wading through so many interactive video platforms, trying to contact them, trying super un-user-friendly editors and getting frustrated, Mindstamp was a breath of fresh air- I literally felt like I could breath and complete my project in a reasonable time on a budget. There really isn’t any other platform that delivers the quality at their price, and I have looked!
Pros
Where do I begin? I love the simple straightforward editor- much more user friendly than any of the competition. I love the functionalities- does almost exactly what I envisioned my interactive video to do. I love the customer service. I get a real person right away, in fact, they reached out to me first and I always get a response same day. I also agree with other reviewers that my suggestions were considered -and implemented within a couple days! Wow you can’t get that service anywhere! I also love how easy and flexible it is to embed and share the videos on any website. Woohoo!
Cons
Hmmm, this is tough, all of the issues I thought there were have already been addressed by the programmers, I guess I wish I would have discovered them sooner!
Response from Mindstamp
Dana, thank you so much for your kind review! It's been a pleasure supporting the School of Visual Philosophy and watching you utilize the Mindstamp platform. We look forward to serving you now and in the future! Thank you!
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Innovative and reakthrough in delivering an engaging customer experience
Reviewed on 19/06/2024
Always easy to work with support team, if any minor glitches have been experienced, the support...
Always easy to work with support team, if any minor glitches have been experienced, the support team has resolved in less than 8 hours.
Pros
Ease of use, minimal training and very powerful functionalities
Cons
No issues at all the program works flawlessly without a lot of additional programming
- Industry: Design
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing E-Learning Tool!
Reviewed on 16/11/2023
It's probably my favorite tool for creating e-learning content.
It's probably my favorite tool for creating e-learning content.
Pros
Adds lots of interactive elements to videos, which is the main platform I work in.
Cons
I don't have any complaints yet. The Mindstamp team is great about listening to feedback.
- Industry: Online Media
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and support
Reviewed on 21/02/2024
Pros
Support, easy to use, lots of great features.
Cons
Have not found any. The support is amazing.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great customer service and product
Reviewed on 24/07/2023
Brilliant
Brilliant
Pros
Great customer service and easy to use product that gives good end results
Cons
Price, however they worked with me when needed to keep the cost down!
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Interactive Video App
Reviewed on 04/04/2023
They team was great and very easy to work with. The pricing was very appropriate and the interaction...
They team was great and very easy to work with. The pricing was very appropriate and the interactions and CTAs were exactly what I was looking for.
Pros
Setting up the interactions and CTAs was quick and easy. Great UI. [sensitive content hidden] personally walked me through everything I needed and was quick to answer any questions I had.
Cons
In a perfect world, the videos would be download-able but I understand why they're not.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for making a CTA video
Reviewed on 24/01/2023
Pros
It's easy to use and fun! I'm able to create engaging videos that help promote our business in a unique way.
Cons
I would like it if the videos could preview on Linkedin.
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Don't hesitate. An incredible experience all the way around.
Reviewed on 16/06/2021
Switching to Mindstamp from another platform has been an excellent experience. The support has been...
Switching to Mindstamp from another platform has been an excellent experience. The support has been incredible and the platform itself is simply the best we've used. You really have the ability to customize things the way you envision them and the software has been reliable and effortless.
Pros
First, the software itself is incredible. Everything runs smoothly and looks stunning. It's easy to use and has an intuitive feel. I've used several other interactive video softwares and everything just feels right.
Secondly, the support is the best I've ever seen in a similar company. They're always willing to help whenever you have questions and the response time is fast. It sounds cheesy, but it feels almost as if you have a partner in your efforts with a team that genuinely wants you to succeed.
They've even been responsive to feature requests and value your opinion for ideas to improve the software. After using other platforms and sampling ever more, Mindstamp is at the top of their game.
Cons
I literally cannot think of anything that we haven't liked so far.
Response from Mindstamp
Anthony, thank you very much for your review! We greatly appreciate you choosing Mindstamp and for your detailed, thoughtful feedback throughout the switchover process. We are proud to serve you and look forward to innovating in the future!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform for training and sales outreach
Reviewed on 19/08/2021
By far one of the best customer experiences we have had to date. Very informative team and very...
By far one of the best customer experiences we have had to date. Very informative team and very helpful. Always willing to give us some more time to help us understand how we can do things easier.
Pros
This platform offers very detailed analytics on very valuable information that is so important in both the sales process as well as in training. Being able to easily insert videos and overlay messages that we want to portray without typing something up in a different forum is very nice.
Additionally, throwing in the question and answer process really helps managers track things during onboarding, trainings, etc..
Cons
Honestly, anything that ever came up was addressed extremely fast by the Mindstamp team. That’s all you can ever really ask for.
Response from Mindstamp
Alex, thank you so much for your review! We have greatly enjoyed becoming a part of your success story through interactive video. It's been a pleasure serving you and the team over the past 2 years and we are excited for what's coming next!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product for Marketing Teams
Reviewed on 22/03/2022
Excellent Product & Support!
Excellent Product & Support!
Pros
We have been using Mindstamp for the last couple years for some of our marketing presentations and proposals which enabled us to really connect with our prospects. The tools allow you to track, analyze and stay on top of your marketing campaigns and performance metrics.
Cons
The software is definitely one you should consider. When it comes to "Cons", I would say that it fulfilled what we were looking for so we don't have much to say here.
Response from Mindstamp
Thank you Samer for your review! It's been a pleasure working with you and we look forward to continuing to support your interactive video campaigns.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A perfect solution for our distance learning needs
Reviewed on 20/01/2021
Overall, the experience has been extremely positive. As I mentioned above, their customer service,...
Overall, the experience has been extremely positive. As I mentioned above, their customer service, flexibility, willingness to go the extra mile, and creative solutions to issues we encounter have not only made them a great partner, but they have also really helped our new product launch succeed.
Pros
The team at Mindstamp! They have been more helpful than I could possible articulate. We chose their platform to make our distance learning materials more interactive and engaging. Throughout the whole process with us, they have developed a custom solution for us that we can scale and deploy to all the districts that we work with. It goes without saying that this year has been a bit chaotic and yet at every turn, Mindstamp and been incredibly flexible in helping us adapt to new requests or needs. Their customer service is unparalleled and their willingness to be a good partner and work with us to create the best platform possible has helped our company succeed this year.
Cons
Can't think of anything - Every problem we have encountered, Mindstamp has worked with us to redevelop the platform so we no longer had that issue. They've been incredibly helpful and their custom solution has allowed us to fit our exact needs.
Response from Mindstamp
Thank you Jimmy for the fantastic review! We're pleased to work with you and looking forward to the future!
- Industry: Design
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy & powerful
Reviewed on 15/04/2021
Pros
There are very few options for creating an interactive video. Mindstamp offers a lot of options to add interactivity to any video you might have. We only grasped the possibilities with our first project but it allowed us to create the interactive experience we had in mind, in less than a month shooting included. The team was super helpful throughout the production to help us with what we wanted to do.
Cons
Nothing too bad. As a no-code guy I use powerful solutions that go super far into allowing you to control the thing you're building. All interactive video platforms can really improve on that aspect, allowing you more and more customization to build profound experiences. But remember it's still a new market and Mindstamp has a lot of options already.
Response from Mindstamp
Thanks for your review, Josselin! It was a pleasure working with your team and we look forward to doing so in the future!
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best platform out there for custom CTA buttons and other features
Reviewed on 28/07/2021
Super nice people, responsive and helpful to my questions.
Super nice people, responsive and helpful to my questions.
Pros
I chose Mindstamp because of its custom CTA buttons, which are terrific. I could find no comparable feature on Vimeo, YouTube, or any other platform I considered. The buttons are beautiful, customizable, and appear (and disappear) where and when you want them. There are many other features for adding other elements to the videos, which I have not explored fully. The video library is very attractive, so visitors can see your whole library of videos. I have not yet implemented Hubspot integration, but look forward to doing so.
Cons
There is nothing not to like. The one feature I like would to see improved is increased customization of the video player.
Alternatives Considered
VimeoReasons for Choosing Mindstamp
CTA button functionalitySwitched From
VimeoReasons for Switching to Mindstamp
Superior CTA buttons (see above)Response from Mindstamp
Seth, thank you for your review! It's been an absolute pleasure innovating alongside you and the team - we love to see your success with interactive video. Here's to the future!
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wow! So much easier to use and such fantastic support
Reviewed on 24/10/2021
Making interactive videos seemed super high tech! But mindstamp make it easy. I can see why people...
Making interactive videos seemed super high tech! But mindstamp make it easy. I can see why people are so enthusiastic about this products ability to transform your user engagement.
Pros
It really is an amazing tool - it has so much power and flexibility. Yet it is remarkably easy to use. The interface was easy to get the hang of compared to other interactive video editors.
Support was amazing - [SENSITIVE CONTENT] was so helpful. And the developer time super quick to respond.
Cons
Hard to pinpoint - perhaps the customization of different buttons but I found a workaround using PNGs instead.
Response from Mindstamp
Thank so much for your review! It's our goal to make interactive video as simple yet powerful as possible. Our team is excited that you are enjoying the software and the support behind it. Thank you again!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HUGE Fan of Mindstamp
Reviewed on 04/10/2022
Amazing - they have the BEST customer support of any company I've worked with. They've gone way...
Amazing - they have the BEST customer support of any company I've worked with. They've gone way above and beyond to help.
Pros
I love the branching feature - it has increased our conversions by 30%
Cons
It's a bit complicated to build out branching, but if you just plan ahead a bit, you'll be fine.
Response from Mindstamp
Adam, thank you for taking time to share your experience - it's a pleasure having you on board!
- Industry: Education Management
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mindstamp for Orientation
Reviewed on 05/08/2021
They are fantastic! So fast to respond, an AMAZING deal on price and just really pleased with the...
They are fantastic! So fast to respond, an AMAZING deal on price and just really pleased with the software and the company.
Pros
I love that there is a searchable transcript! I wish it was editable but it gets pretty close for most all words.
It is invaluable for students searching for something specific.
Cons
I would probably say editing the searchable transcripts and more customization for the series page.
Response from Mindstamp
Sarah, thank you so much for your review! We've greatly enjoyed working with you through interactive video. Glad you enjoy the transcripts and are able to help you serve your customers at the highest level. Thank you for trusting Mindstamp and we're excited to keep innovating with you!
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An almost ideal Video transformer
Reviewed on 13/08/2020
We had a beautiful corporate video but it was too long and boring. With Mindstamp, I managed to...
We had a beautiful corporate video but it was too long and boring. With Mindstamp, I managed to bring life to it and re-use it in areas where I never thought it would have been possible.
Mindstamp solution is a must have for business with restricted budgets that needs to use and reuse existing material to cope with plenty of various needs.
Pros
The software is very intuitive and easy to use whereas the support is second to none. Also, when you push an idea to improve the product, you are always welcome and your idea is implemented in a blink. That makes you feel like the solution is a little yours and I like this.
I cannot imagine doing that with GAFAs, can you ?
Cons
There is very little I like less in the solution, it is just that sometimes the editor seems like having his own life, but at the end of the day, when you watch the finished product, it does exactly what you expect it to do. I guess that the weird things that happen are mostly to be associated with the browser you use.
Response from Mindstamp
Marc, thank you for your kind review. It's been a pleasure getting to know you and serve you as a Mindstamp customer. Your thoughtful feedback has helped us improve the platform and we appreciate it. We look forward to serving you for a long time!
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you're creating any videos, you got to use Mindstamp!
Reviewed on 16/04/2021
It's been unbelievable! As a person who lives with a learning disability the staff at Mindstamp...
It's been unbelievable! As a person who lives with a learning disability the staff at Mindstamp have been very accommodating, including incorporating ideas we have mentioned that can help people who have a disability or learns differently to be able to participate.
Pros
Incorporating cool interactive features to your videos is very straight forward and easy to use. Also the features you can add into your video makes the video more engaging to your audience, so people retain information that you're giving out.
Cons
There is not a lot I disliked about the software. The only suggestion I would have is to continue to speak with people who have a disability as more features can be added to continue to improve this unbelievable product.
Response from Mindstamp
Max, thank you for your review! It's a pleasure to support you and we look forward to continuing to help you engage your audience through interactive video.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It does exactly what I wanted!
Reviewed on 02/04/2021
My goal was to create a video presentation with a Q&A section that allows viewers to click on which...
My goal was to create a video presentation with a Q&A section that allows viewers to click on which option they want, and when they click it jumps to a different section of the video. Mindstamp was the ONLY service I could find that could do this for a 30+ minute video without costing a fortune.
Pros
Mindstamp is easy to use and has all the functionality I was looking for at a good price. You can add hotspots and buttons to a video that viewers can click on to jump to other media, or different timestamps in the video. It works.
Cons
Integration with Youtube is not great due to Youtube's pop ups and stuff, but you can use Vimeo or other services instead.
Response from Mindstamp
Thank you Forest for leaving us a review! It's a pleasure to serve you and we're glad we were able to meet your needs.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best value for a video branching platform. No contest
Reviewed on 02/12/2020
Mindstamp is the best value you can find for a video branching platform. Within the current market,...
Mindstamp is the best value you can find for a video branching platform. Within the current market, there are probably close to a dozen competitors that offer similar services. However, none of them come close to the pricing of this service, the ease of use, and support of the staff. Similar products on the market will run you close to double this price and don't even come close to the level of service provided from this company. Mindstamp has repeatedly been able to implement my suggestions, make small tweaks, and tailor my experience to our company's desire. Trust me, I spent weeks researching the entirety of the market, and this is by far the best option. Unless you are looking to spend around $15,000 a year for a top of the line product used by major film and production companies, you will NOT be able to find a better product than Mindstamp. Head to toe, in every aspect and fashion, I highly recommend this company, their team, and the product itself.
Pros
The software is easy to use, virtually no errors, and provides every function with seamless load times and a visually appealing display.
Cons
Nothing. Slight errors, if they ever occur, are handled immediately by the staff. Zero complaints
Response from Mindstamp
Tyler, thank you for your review! It's been a pleasure working with you and we look forward to creating even more powerful e-commerce experiences going going forward. Cheers!