Multiplier Reviews
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41 Reviews for UK Users
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best solution for businesses with remote teams
Reviewed on 27/01/2022
We have moved our entire team to the platform. We are able to run payroll for team members in the...
We have moved our entire team to the platform. We are able to run payroll for team members in the USA from the platform itself where we already have a local entity. Multiplier has removed the need to depend on multiple partners
Pros
Highly useful for distributed teams. You can manage all of your employment needs - from onboarding and paying to terminating- from literally anywhere. We were able to generate employment contracts, offer competitive benefits and pay employees on time with just one partner. We were able to scale fast and risk-free.
Cons
We are happy so far as it has solved all of our needs.
- Industry: Venture Capital & Private Equity
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Onboarding employees in Indonesia and Vietnam with Multiplier is super easy!
Reviewed on 27/05/2022
We needed onboarding for employees in Vietnam and Indonesia. With Multiplier, we were able to do...
We needed onboarding for employees in Vietnam and Indonesia. With Multiplier, we were able to do that easily.
Pros
You can quickly onboard employees from anywhere. We onboarded employees in Vietnam and Indonesia, without any hassle.
Cons
Nothing so far. We like their platform a lot!
Alternatives Considered
DeelReasons for Switching to Multiplier
Better coverage in Southeast Asia, and much better features.- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst product in the marketplace
Reviewed on 07/05/2023
This is literally the worst product I have ever used. If you are thinking of using this product...
This is literally the worst product I have ever used. If you are thinking of using this product save yourself the time and just burn 10,000 dollars and 100 of hours of time.
Pros
There is nothing good about this product, it doesn't do anything well
Cons
They got the payments wrong consistently, created liabilities for the employees and then refused to fix anything. We were bounced around from employee to employee who didnt know what they were doing and said that they were going to help. We spent in excess of 100 hours trying to get it working properly. They then refused to return our deposit when we tried to leave, in the end we needed to get lawyers involved for them to pay back the money they stole.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Choosing Multiplier for multiple onboardings in Indonesia has been the best decision
Reviewed on 13/04/2022
As a business we needed help in employing talent in Indonesia. Multiplier helped us onboard several...
As a business we needed help in employing talent in Indonesia. Multiplier helped us onboard several employees smoothly.
Pros
The platform removes all the hassle of onboarding multiple employees.
Cons
The platform is very simple and smooth. No cons.
- Industry: Furniture
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Stress-free freelancer management
Reviewed on 26/01/2022
Best expert team that solves queries for you in a jiffy. Best solution for companies engaging with...
Best expert team that solves queries for you in a jiffy. Best solution for companies engaging with 10s and 100s of freelancers.
Pros
They removed the need to use different solutions and partners to manage freelancers. For a fair price, Multiplier provides the best solution to manage several employees at once.
Cons
Looking forward to more top-notch features within the platform.
Alternatives Considered
DeelReasons for Switching to Multiplier
The user experience is just so much better.- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Multiplier goes above and beyond!
Reviewed on 04/04/2022
Partnering with Multiplier has helped in employing smart talent beyond the U.S. We had a goal which...
Partnering with Multiplier has helped in employing smart talent beyond the U.S. We had a goal which we were able to achieve quickly, without having to spend lots of money on setting up local entities.
Pros
The platform offers self-serving onboarding which is a game-changer. Super smooth and simple.
Cons
Happy with their service. Looking forward to hiring across borders.
Alternatives Considered
DeelReasons for Switching to Multiplier
I liked it better for my set of customers.- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Effective & Cost-Efficient
Reviewed on 27/12/2021
Problem we wanted to solve was building a lean yet multi-country team as an early stage company....
Problem we wanted to solve was building a lean yet multi-country team as an early stage company. Bunch of time, cost and headaches saved really by the team at Multiplier.
Pros
Responsiveness of the Multiplier team is amazing. Whenever issues arise, the team is extremely quick to tackle & solve them. I also love the very smooth onboarding of new employees, no matter the country.
Cons
Honestly not much other than multiple (3) billing cycles per month.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Borderless Solution
Reviewed on 30/05/2022
Multiplier is addressing the compliance challenges through their platform making it easy for...
Multiplier is addressing the compliance challenges through their platform making it easy for clients like us to focus on what matters the most -- whether it's hiring or expanding globally into other countries
Pros
An employment solution that does the job instantly without breaking the overall experience. Reliable platform packed with great modules for organizations looking to go global without having to worry about setting up entities.
Cons
Still improving on self service capabilities but their CS team are super helpful and quick to address questions
Alternatives Considered
Deel- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recommended Multiplier to 3 more businesses!
Reviewed on 26/01/2022
We had no entities in Pakistan and India and so we weren't able to hire from these countries. With...
We had no entities in Pakistan and India and so we weren't able to hire from these countries. With Multiplier's help hiring talent and onboarding talent from these countries became a breezy affair
Pros
The platform is simple and straight-forward. Compliance, employment contracts, payrolling are taken care of in one platform. It's so simple.
Cons
We are super happy with Multiplier. We even recommended them to other businesses. Do check out Multiplier.
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Multiplier is the best all-in-one employee management and payroll solution for your business.
Reviewed on 27/05/2022
We needed some last minute onboarding to be done and Multiplier made that happen without wasting...
We needed some last minute onboarding to be done and Multiplier made that happen without wasting any precious time. They also managed payroll including insurance coverage.
Pros
Multiplier has made sure that our employees have been able to join us in just hours and not wait around weeks. We are delighted with their platform!
Cons
We like their platform and cannot say enough about their great customer support.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Bad Customer Service
Reviewed on 13/03/2023
very bad service.
very bad service.
Pros
I do not know what I like most about it because I am having a horrible experience with it
Cons
Their customer service is really slow. One time I asked about my pay from my freelance contract, a rep told me I haven't started yet so I won't be getting paid WHICH WAS WRONG BECAUSE MY PAY WAS ALREADY ON ITS WAY. another time I asked adding dependents to my insurance, it took them A WEEK TO REPLY with NO HELPFUL INFORMATION. I asked for the process of adding dependents, and was given a reply of "send an approval to add dependents." that was my whole freaking question.
- Industry: Food Production
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Multiplier is the best partner to set up distributed teams in Asia
Reviewed on 30/05/2022
Overall, a great experience. They helped us build distributed teams in Asia.
Overall, a great experience. They helped us build distributed teams in Asia.
Pros
The ability to easily and quickly build distributed teams across the APAC region.
Cons
Great platform. Haven't noticed any cons.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, fantastic customer support.
Reviewed on 24/05/2022
Outstanding.
Outstanding.
Pros
Very easy to sign-up a new employee, prompt action from the support team, and accurate invoicing and reporting.
Cons
Features that are likely in the product roadmap but not yet available - clear tracking of paid invoices, itemised expenses reporting.
Alternatives Considered
DeelReasons for Switching to Multiplier
Price, customer support.- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dependable partner for expansion into new markets
Reviewed on 11/04/2022
We were trying to get a few expats in Thailand and Multiplier helped us hire them quickly without...
We were trying to get a few expats in Thailand and Multiplier helped us hire them quickly without delay by assisting us with visa solutions. Dependable crew and great support especially if you want to expand and employ in different markets.
Pros
Quick assistance on visa processing and expat hiring guidelines. Efficient customer support with great expertise
Cons
No cons. They seem to be quite knowledgeable and helpful.
- Industry: Accounting
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Onboarding at the click of a button
Reviewed on 14/03/2022
It is a complete solution for our international hiring, onboarding & payroll needs. Moreover, the...
It is a complete solution for our international hiring, onboarding & payroll needs. Moreover, the multi-lingual contracts coverage is a bonus.
Pros
A complete solution in many ways. Their attention to our employment requirements and payroll needs is very helpful.
Cons
None. It is a comprehensive platform for global employment and has met all our needs.
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very helpful
Reviewed on 04/01/2022
Very helpful for us - we were able to onboard remote hires easily while also ensuring we were...
Very helpful for us - we were able to onboard remote hires easily while also ensuring we were compliant with all local legislation. Most importantly Multiplier gave us confidence our team would be paid accurately, on time and with the right benefits.
Pros
Easy to understand, set up and use. Enabled us to hire remotely effectively and quickly.
Cons
Nothing really - no issues from our side.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best solution to hire and expand globally
Reviewed on 31/01/2022
We are managing and paying our entire team with Multiplier. We are able to pay multiple teams in...
We are managing and paying our entire team with Multiplier. We are able to pay multiple teams in their local currency at the right time
Pros
Their experts are knowledgeable and are quick in reverting to our queries. The platform is also very flexible.
Cons
We are happy with their platform. Looking forward for more features.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing service
Reviewed on 02/06/2022
Amazing experience. Best one in town
Amazing experience. Best one in town
Pros
such great customer service support - great user interface
Cons
there was some back and forth with customer service on some basic policies
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simply smooth and Seamless experience
Reviewed on 10/03/2022
Onboarding happens in just minutes. We enjoy how quickly we can employ someone in less than a day....
Onboarding happens in just minutes. We enjoy how quickly we can employ someone in less than a day. This is a big plus for Multiplier.
Pros
Multiplier takes the time to understand what we want. They are very supportive in looking after our needs. Their legal teams are a big problem-solver. With their help, we didn't have to worry about staying compliant in these countries.
Cons
The entire process is very smooth and easy. No complaints.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Experience for Global Freelancer Products
Reviewed on 17/05/2022
Pros
Great customer service - helps customize to specific use cases.
Were able to cover all countries where our freelancers are based in.
Able to deploy crypto as well as Fiat
Cons
Cost could be better. The pricing per transaction could have been replaced by some version of
Alternatives Considered
DeelReasons for Switching to Multiplier
Customer Service Cost- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thanks to Multiplier, we can sell to global customers
Reviewed on 12/04/2022
We get to hire from anywhere without any worries while they cover everything else. All the...
We get to hire from anywhere without any worries while they cover everything else. All the onboardings are done safely without having to wait for days.
Pros
Expansion outside the Indian market meant worrying about lots of compliance issues. One major pro in using Multiplier is the local compliance that they take care of. We loved how we just thought about the hiring bit and they did everything else. Be it calculating the payrolls, doing the taxes, providing locally competitive benefits, Multiplier gets the job done.
Cons
It has been smooth sailing so far. Love their platform which has really helped our business grow.
- Industry: Internet
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Choose Multiplier for expanding your business in India
Reviewed on 26/05/2022
Pros
Available in most of the countries we hire in, help us with the local compliances and the pay structures
Cons
We have had issues in onboarding new candidates a couple of times, mainly due to miscoordination between teams. Issues were resolved fast by the Multiplier team, and there were no further challenges
Reasons for Switching to Multiplier
Better pricing, Asia focus and standardized processes- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We recommend Multiplier for rapid talent onboarding in South Korea and Thailand
Reviewed on 01/06/2022
Multiplier has always ensured the seamless turnaround time for contract amendments and onboarding...
Multiplier has always ensured the seamless turnaround time for contract amendments and onboarding of our employees.
Pros
The quick turnaround time and responsiveness through the mail. They are easily accessible and help in onboarding our talent with zero hiccups.
Cons
We like their platform and are looking forward to more features.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Cost-effective and super quick
Reviewed on 01/02/2022
We were able to expand into the Philippines and set up our remote team.
We were able to expand into the Philippines and set up our remote team.
Pros
Cost-effective solution. Best for startups and small businesses.
Cons
No complaints. Our experience has been above expectation so far
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Worth every penny!
Reviewed on 08/03/2022
Choosing a good payroll platform can be tricky. With Multiplier, we experienced not just a good...
Choosing a good payroll platform can be tricky. With Multiplier, we experienced not just a good platform but one that is great and very efficient. The benefits are many and the support team is responsive and patient with our accommodations.
Pros
Very engaging with dedicated support. Seamless experience is a definite pro.
Cons
No complaints so far, it's going very smoothly! Satisfied and happy.