DejaOffice PC CRM Reviews

Simplicity. Have used the mobile app for a long time but switched over from Act on my computer. This gives me all I need.

Have a little trouble get used to the process of putting the history in completed meetings, tasks, etc

User-unfriendly as it is, it's what I committed to as a replacement for my old Palm PDA. It retains most of the data...so that's good. But I wish I had time to shop for and switch to something more efficient and easy to learn.

Oh, where do I start? I guess if I could pick one thing, it would be how cumbersome the desktop is to use. It is SO SLOW!!! On my Palm desktop, I could modify tasks, memos, etc. and the changes would take place instantly. With Deja, it's like having a bad internet connection even when it's only talking to my hard drive! "Dum-de-dum-de-dum..." And then when it's done thinking, if I've changed a category, for instance, it's jumped to the new category - which then necessitates my navigating back to where I was, and again, LLLLAAAAGGGGG. AAARRRGH!~ Cumbersome. Consistently frustrating.

LET ME ADD - that one big reason I haven't sought help from customer service is how unpleasant my first experiences were trying to go that route. The agent I dealt with (or who dealt with me) was terribly condescending. Wouldn't let me finish describing my issue(s) before jumping in and unloading a bunch of mumbo-jumbo at me that usually ended with "must be a problem on your end."

It works fairly well, although I needed to use tech support a few times: when I first got it and had to buy Companion Link to make it work, and a couple of times after that when there were Windows and / or DejaOffice upgrades.

The Contacts portion constantly creates new Labels with the same name as existing labels. Sometimes these Labels (groups) are empty and sometimes they have some of that category's contacts. It's annoying and time consuming. I use Google contacts on the phone, and there seems to be some problem keeping everything straight between Google contacts and DejaOffice contacts. Perhaps I am just expecting too much from this software.

Superseded the ACT database we were using. Has GTD implementation built in along with Project management.

I really don't have any negative issues

After probably 20 years as a user of ACT, I made the switch to DejaOffice PC CRM. It does everything that I need at a fraction of the cost. Enough said.

With ACT I could sort my clients based on that day their data with input.

I was able to transfer SEAMLESSLY for the most part - ALL of my Palm Desktop Contacts, Memos, Calendar etc. to my Deja Office Stand Alone - AND it holds EVEN more information and notes than I could do w/Palm Desktop AND CompanionLink - which is what I had in between the Palm and Deja. And it syncs really well with my Android and switching between what I want synced works VERY VERY well!

It is hard to set up on TWO computers - I still don't have it working properly on my New Windows 10 Laptop - even after calling support. And Syncing is sometimes hard between Android and Deja - I have to "re-pair" the two all the time it seems.

In the past i used other offerings from Companionlink to keep my phone, desktop and laptop in sync. The product worked great and whenever I did have a problem the folks at Companionlink were there to help.

Their products installed easily and I don't think I ever needed to contact support for installation. I used Companionlink and their desktop calendar for tracking appointments. when my needs expanded the folks at Companionlink recommeded DeJaOffice and I have been using it daily for about a year now.

There are some nuances with Microsoft that can cause Outlook 365 to crash. It can be painful at times. We have some work arounds but I am waiting for a final resolution.

What I like about the Product is how simple it is to use and set up. It is exactly what we need at a great price.

At this time, I Can't think of any.

I have used a version of this software since I moved data over to DejaOffice when Palm became obsolete. I have data in this software that is over 20 years old. I love the contact management systems that allows the breakdown by categories. The ability to automatically sink across multiple devices makes the concern about having the most current information at my fingertips go away. The versions of this software has always been able to work with different PC operating systems and different mobile devices I have had over the years.

The short comings in the software, like limited number of categories I had earlier have been eliminated

I have used the Palm Desktop for 15 years. Without it, I could not conduct business. I have used the various versions of DejaOffice since its inception. I recently changed cell phones. There were some issues with the migration. My first email to tech support was with [SENSITIVE CONTENT HIDDEN]. He was prompt and persistent in resolving all the issues over several emails and a direct phone call. I highly recommend this fully integrated suite of applications. There is nothing even close to it in terms of simplicity, thoroughness, and reliability.

Earlier versions of DejaOffice had some issues with syncing with desktop. All resolved with updates, but frustrating at the time.

I was able to export my Act! for Windows database and go to this more basic Contact Management App - which links contacts to the calendar and syncs with my smartphone.

It is difficult to find scheduled events by looking up the contact the event is scheduled with and it doesn't allow you to schedule recurring events for the last business day of each month.

I really like DejaOffice, I have used it since having a Palm Pilot. Originally I used companion link to interface with ACT. I'm so happy DejaOffice created a stand alone program. I can't justify paying for ACT anymore as I am only one person, not an entire sales staff.

Occasional problems with syncing where I get duplicates. Frequently happened because I didn't have the settings on my phone correctly set.

Easy of installation and price. By far the best in these categories

Learning how to uses the features and online tutorials are both challenges

I needed a CRM to migrate my Palm database to. DejaOffice provided a seamless transition, particularly contacts, calendar and memos.

Difficulty syncing data between android phones, tablets, and windows PC. Always a risk of data loss.

Global Search. Preset data fields available. Fairly quick load and data save times

Lack of adjustable interface, data display. Tricking sync protocols

The permanent purchase option for the license and the annual sync to cloud agreements are a refreshing choice from other CRM software vendors. The features including link of desktop to cell phone dialing are unique.

I have no complaints. The recently added feature allowing a dial request from the desktop app to the cell phone app is great.

Is the most complete contacts app that I've ever used.
The two versions, especially the one that is in my smartphone

More graphical themes for the app.
Sync more quickly

it works fairly well to sync android to outlook

support rude, sarcastic tone of voice and in a great hurry to get off phone

It syncs my calendar and contacts between my Surface Pro and Samsung phone.

Calendar reminders are not consistently shown both on my SP and Samsung