Access PeopleHR Reviews

People HR is a very intuitive piece of software, its just so easy to operate.
We've watched it grow as our business needs change, not only can you use it for basic tasks like monitoring holidays and absence.
It is possible to run the full employee life cycle of an employee from recruitment via the ATS tab to monitoring the employee's progress via the progress tab.
We've recently used the facility to upload payslips to our system which will be a huge saving in stamps and stuffing envelopes!

Sometimes the queries facility baffles me, there are so many options, not really a con just a comment.

Cloud based so easy to access from anywhere including mobile access
Easy to use and navigate with great support centre and advice readily available either online or by phone
Supports all transactional activity and much much more including performance management, recruitment (end to end), training
Templates provided which can be adapted to suit the indidvidal business
Easy to run and export queries and reports
Continually being improved with end user feedback taken on board
Great value for money

Expenses module currently only available by mobile App.
Bulk upload functionality limited at present

The software has a lot of capabilities and comes across as an amazing solution

I have not been able to use it yet as they have not kicked off the project

Lots of flexibility - if you need a particular "thing" which isnt covered - just build your own screen!
Reporting and exporting is so easy - especially with Query Builder which can be given to teams to extract information relevant to them.
Management of Absence and Annual Leave is great for individuals and managers alike - with clear information displayed to users.
Configurable access right down to individual level if necessary

To be honest there aren't any serious issues we have encountered with PeopleHR. In the early days we found the appraisal functionality a little limited but that has been addressed.

Easy to use, advanced features and great for a small to medium workforce in tidying up every day HR admin.

Some great features you need to pay extra for like Ripple - it’s a shame this isn’t included in the basic price.

The People HR platform is a easy to use and relativity simple HR platform that gives small / medium sized businesses a flexible HR solution. We've been able to get up and running in a few weeks with little intervention from the People team, which is a testament to the usability of the system. Out of the 11 platforms we looked at People gave us the best value and of offered the widest amount of functionality. The system is constantly being developed with new functions and features being added on a regular basis, due to the modular nature of the system you can cherry pick the parts of the system you need to use helping with the deployment process.

The ability to create custom forms (though the logbook) adds a unique level of on the fly customization which lets you capture additional data removing the use of third party tools.

There is a decent amount of supporting documentation (written & video content) which makes getting going really easy.

The reporting out of the system is also really solid and very flexible.

You can load your own data !!! (this is a great feature)

The custom logbook forms are good but are also very limited, and working with them can be frustrating . It can take some very creative thinking to get them to behave in the way you want, this can be very frustrating. (this feature has so much potential and more development would greatly enhance the functionality and impact the system has)

The ripple workflow engine is very "unique" and does require a solid understanding of the system to make best use of it. There isn't a "test now" button which means when you build a workflow, you have to sit about waiting to see if its worked which is time consuming and a little frustrating.

The guys on he support desk are really knowledgeable, although it can take along time to get the right answer out of them. They are prone to making assumptions about your request with out fully understanding your requirements, and you end up going round the houses.

There isn't a customer roadmap showing platform development, understanding whats being worked on would be really useful.

Training matrix offers little functionality and currently isn't very usable

After a few weeks of use you start to notice there are lot of unnecessary clicks when navigating the system, e.g. to jump between employee records takes 4/5 clicks, when making a single change across multiple records this can become very annoying.

There are parts of the system where you assume you will be able to click on something e.g. when looking at a line manager you can see all their direct reports listed, but you cant click on them to view their profile. Cant click on employee profiles from the org chart

To assign an employee goals they have to have an active performance review

You cant have goals linked / team goals

If you want to add the same goals across team you have to copy and paste each goal to every individual team member

The performance review isn't "smart" there is no ability to add weighted questions.

You cant have an employee involved in more than one performance review at a time.

No ability to plot your staff into a 9 box talent matrix using the outcome from the performance review (having to do this off system using a separate tool)

The implementation process is a little vague, with little project management from their side. e.g. handing over data to be uploaded and not being told when this will happen.

Our system training is being delivered after having the system for 2 months, we could be using elements of the system completely wrong and wouldn't know.

When uploading data into the system, the data was "adjusted" by the system during the upload process which caused a random (/nr) command to be added to all our employee addresses, I still haven't had a response as to what happened. This means i have to go through 110 employees and remove this manually....

People HR is user friendly, looks good and simple to train staff, managers and admin in. It comes with an org chart with photos which is helpful but would be nice if this could be exported. Reporting is simple for general information. Task list is useful. Holidays and absence can be approved or declined without having to log which is a nice touch. Support is always available to help and staff are very friendly.

Not a great system if you want to use your HR data, reports are very simple and cannot be run for a certain period - for example, if I wanted to know the headcount at the end of last tax year it couldn't tell me. Address reports cannot be used for mail merge outside of the system without laborious manual manipulation. Task list is limited in that when an admin leaves the business their tasks cannot be reallocated without help for Support. There are notification emails that can go to managers but these cannot be tailored. When a person moves to part time hours the system will not automatically recalculate holidays in line with OTE.

This is an excellent, all-in-one-place, HR package for a small company. It has restrictions, but on the whole it's easy to use with good support both in on-line guides and the support team. The structure is very straightforward, menus easy to navigate and covers everything a HR department will need from on-boarding, through induction, training, timekeeping, holidays, disciplinary proceedings etc to leaving.

Expenses section is an additional extra and is a no-go area. I spent more time on to the helpdesk to it than anything and ended up having to stop using it.
I dislike the fact that you can't order your employees to your choice and maintain that order - or go into that employee and then come back out to go back into the next one, you have to start at the top again and scroll down which is very time consuming if you are working through a number of employees.

The software and functionality is great, the support when you click the help button to chat with Advisors is always very helpful and they are great in answering with any queries and offering fantastic customer service.

This was implemented into the business before I joined, and the person that did this did not train anyone on the system. From what I have been able to use so far it has been good, and looking at the functionality and capacity for what we can do I am quite excited for as I think utilising this properly will slick up a lot of current processes we have.

Ability to store HR documents
Ability to include more than one "Report To"
Mobile App
The fact that you can include TOIL
Ability to split and only show certain teams
API access for integrations
You can give specific access to certain queries and not others

I don't think you can book more than one 'event' on the same day. e.g. WFH (am) and TOIL (pm) which is a regular occurrence here.

Straight forward software built with the end user in mind - the employees. From inputting the initial data to updating existing fields is simple and intuitive. Running a query on your data is quick and easy. No advanced excel skills required.

The freedom to type anything into some fields can be vexing if your are running reports and want a standard output. Sometimes enforced formatting would be welcomed.

Everything in one place! the system can be adapted to your own business with different categories for leave/training/CPD sabbatical - you name it!

emails are sent welcoming new team members

The photos can appear a bit distorted sometimes, there's nothing else!

The dashboard sometimes isn't relevant to my use;

Ease of use for a small dispersed and agile organisation of employees demanding apps and fresh friendly interfaces.
Ease of setup and day to day administration by a part-time office manager, cloud-hosted so maintenance free!
API interfaces; plays nicely with our outsourced payroll bureau, email direct into PeopleHR records, slick stuff.

The company document area and design of customised data capture/entry screens are functional but a little basic.
These areas show a lot of promise and responsive technical support offer workarounds and accept suggestions for future development.