MapBusinessOnline Reviews
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177 Reviews for UK Users
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
This has helped us to focus on areas where we may not have known were a weakness.
Reviewed on 24/05/2018
Pros
Fantastic customer support. Rather than blindly calling prospects and customers, this allows us to see the big picture of where we need to focus on as a company.
Cons
I wish it was a little less costly to get a company or group license. This has become so popular that it is sometimes hard to access from my company.
Response from SpatialTEQ
Chris,
Thank you for you review. I really like your description, "Where we might not have known" you had a weakness. That's the biggest benefit. Revealing weaknesses.
Geoff Ives
- Industry: Mining & Metals
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Maps Bussiness is helpful.
Reviewed on 24/11/2018
I use the software daily. It help me to find the better time to travel and it gives me information...
I use the software daily. It help me to find the better time to travel and it gives me information of public transportation, for that reasons the software help me to increase my productivity.
Pros
Maps Business is a helpful software because it help to us to identify the better time to travel and shows to us the traffic rules, this is important when you want to increase your productivity reducing the traveling time. There are multiple features in this software such to the help tp find parking to user. With the voice application you can speak while your are driving that is very important for your safety.
Cons
This software is excellent in general. The only thing is you are unenable to use when you dont have internet on your phone. Another thing is the software does not alert you about ongoing construction or restrictions on the roads.
Response from SpatialTEQ
Thanks for this great review, whoever you are!
Geoff Ives
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Not as user friendly as expected
Reviewed on 14/12/2016
Although I did buy this software, I am not impressed with the features and functionality of it...
Although I did buy this software, I am not impressed with the features and functionality of it whatsoever. Small things like having to import an excel file to get the locations to pop up is just an extra hoop to jump through. The user should be able to spell out an address and plot it that way through the software. Other things like how you can only take a screen shot of the areas you want to save....should be able to select the states you want and get the full picture of the states.
Pros
Good photo quality
Cons
See my comments before
Response from SpatialTEQ
Thanks William. You may want to consider requesting a web demo (if you haven't had one.) We'd be happy to address some of your concerns.
Email us or call 800-425-9035 at your convenience. Geoff
- Industry: Wine & Spirits
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Map Business Online shows the sale of products in an interesting way
Reviewed on 28/11/2018
Map Business Online is a functional and advanced tool.
This software imports data from Dynamics CRM...
Map Business Online is a functional and advanced tool.
This software imports data from Dynamics CRM so this is a very useful software in my company.
Pros
The Business Online map is great because it has all the features we need.
This solution is accurate and easy to use.
Works great for creating routes and maps. This solution allows to save addresses on the map
Very good technical support, always helpful.
Cons
Generally, using Map Business Online software is easy, but in my opinion, navigating the map isn't intuitive.
Response from SpatialTEQ
Thank you for your review of Map Business Online.
Geoff
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
made it easy to access information needed
Reviewed on 24/05/2018
Pros
Ease of use, was able to access it, find the points I needed, load the information into inspection software, in a few minutes.
Cons
Clearly , I am completely saftified with this software. Prehaps I can say as a con the time to learn the software
Response from SpatialTEQ
Thank you for your thoughtful review.
Please send me your name so I can get back to you.
Geoff Ives
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
East to use and easy integration
Reviewed on 30/09/2019
The program was great to use and an easy implementation.
The program was great to use and an easy implementation.
Pros
It is easy to add addresses and use map layers. Great for a sales person or an office employee looking to stay organized.
Cons
Some features seemed a little old and could use an upgrade. It was easy to use but still a bit outdated.
Response from SpatialTEQ
Thank you for taking the time to review Map Business Online
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It does what we need it to do
Reviewed on 24/05/2018
We can easily create location maps and it is helpful for routing sales territories
We can easily create location maps and it is helpful for routing sales territories
Pros
You can upload a list of zip codes, set a mileage perimeter, and see the territories on the map right away.
Cons
Several of the functions are hard to figure out when you first start using the software. Some are learned after lots of trial and error.
- Industry: Education Management
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Powerful functionality for service based business
Reviewed on 30/05/2018
Pros
I run a small biz where we travel alot. This helps me communicate with team members about zip codes -- as pay rates vary by location. It's super powerful--lots of integrations, huge help sections, lots of integrations.
Cons
Like all powerful software, it takes awhile to figure it out. There's a lot of stuff you can do here so don't expect it get it overnight. There are plenty of help sections and consulting available if you need it.
Response from SpatialTEQ
Thank you for you kind review.
Geoff Ives
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Map Business Online is very user friendly. It's easy to navigate and figure out how to plot...
Reviewed on 25/05/2018
Pros
What I like most about Map Business Online is how easy it is to use. And should you run into any issue, they have the BEST CUSTOMER SERVICE!!!
Cons
My first time using the map I had too many items listed in the legend - over 12, which exceeded the limit. I had to rework the entire map in order to plot everything I needed. I worked out well, but had I known the limits beforehand, I would have plotted it properly from the beginning. I'm not sure that really a con more than my own lack of knowledge....
Response from SpatialTEQ
Thanks for your review. Please send me your contact info.
Thanks,
Geoff
- Industry: Hospital & Health Care
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Intuitive software leads to enlightened discussions
Reviewed on 24/05/2018
Ease of mapping. Wish it showed Residential vs Commercial designation by address
Ease of mapping. Wish it showed Residential vs Commercial designation by address
Pros
Easy to learn. Quick to use. I like that you can create a map template and share with others. Layering takes some tinkering.
Cons
None. It meets my business needs although it would be nice if it could integrate with other programs.
Response from SpatialTEQ
Thank you for your review. Integration is always possible, but a lot depends on the overall opportunity, because it does take a lot of time and effort to integrate with other software. We're happy to discuss specifics.
Geoff Ives
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software for mapping and understanding future locations
Reviewed on 15/08/2023
Pros
Visualizing data by zip code to determine markets.
Cons
Displaying data on the maps could be easier and look better.
Response from SpatialTEQ
Joseph,
We appreciate your review of MapBusinessOnline. We're always looking for ways to make data import easier. Stay tuned for future releases, and send us any specific ideas you may have.
Thank you,
Geoff Ives
President
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Complete Mapping Package to Compete with ArcGIS
Reviewed on 24/05/2018
I was able to have an additional tool to demonstrate quantifiable concepts to management. This both...
I was able to have an additional tool to demonstrate quantifiable concepts to management. This both enhanced my reputation for being able to have value in the reports I created as well as enhanced the quality of decisions that management made.
Pros
The low price point relative to it's expansive capabilities. No it doesn't have every feature you may want, but many advanced mapping features are only available in the software. For hundreds of dollars a year, I can create robust multi-layered heat maps, with plotted icons/dots/logos to identify points on a map with area overlays and territories.
For example, I plotted the hurricane as heat map with data from USGS, plotted people icons for customers, and another icon for collateral that we have. I then drew territories that I wanted to know more about and was able to extract data based on a defined polygon and pass that on to our risk management and customer service to call and support our customers who were affected. So I used 5 features to deliver highly actionable data to support both customers and business performance. I have many of these examples.
Also, the help section is pretty comprehensive, requiring minimal customer service support. If I do need to contact them, they've always been both helpful and responsive within a day.
Cons
There are some features not available that if I were to get more advanced are not available. I don't know what those features are though because I'm an intermediate data mapper and this software was designed for people just like me as an additional tool to my other data charting tools.
Some of the icons are not intuitive. It always launches to a new map versus being able to launch straight to a saved map.
Response from SpatialTEQ
Thanks Charlton,
Lots of great detail here. We appreciate your use of the tool.
Geoff Ives
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exactly what I needed to create multiple layers of alignment in the US and Canada! Great...
Reviewed on 17/11/2017
Allowed me to complete my territory alignment project in just one weeks time.
Allowed me to complete my territory alignment project in just one weeks time.
Pros
*The customer service was amazing! Cusotmer rep. was such a great support and super responsive. He never declined a screen sharing session and answered every email within a half hour. He was always happy to help me get unstuck. It was really only small details I needed him for because the program was very easy to use and the YouTube videos and help website covered most any question that came up.
*Now that I have it down, I see many more business uses for us.
*The price was very good for the product capabilities and the fact that the support was so good made the value amazing. Most companies would invoice you for the consulting or training.
Cons
*I wish it included Mexico.
*It would be nice to be able to combine both the zip code and county feature when making territories, instead of being committed to one or the other. There were times combining would have made the work faster.
*Better options for hiding everything when I only want to print part of the map. Too many filters required in addition to hiding map layers and it just wasn't as clean as I wanted.
Response from SpatialTEQ
Thank you for reviewing Map Business Online. Additional countries are under consideration - Mexico being one.
ZIP codes and Counties present some challenges when compiled together to construct a territory. One problem is that ZIP's often overlap several counties. We'll continue to review it.
We'll also continue to consider new ways to highlight sections of the map. Perhaps a view wizard to select and de-select layers all at once?
- Industry: Fund-Raising
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to figure out
Reviewed on 12/03/2019
Pros
We needed a mapping package for planning locations for events. This product was easy to use and get going quickly. It allows us to upload a large file of addresses and then maps the people by zip code. So we can easily see the concentrations of people to plan the best location for an event. There is a subscription to pay, but it was pretty reasonable and they are quick to reply when you have a question. We are still using it and find it very useful. In fact, I think we are under-utilizing it and need to train more people on it .
Cons
It is internet based and you are uploading your data to a web site, so I get a little nervous about our data being hacked. We removed names and just left ID numbers to get around this issue.
Response from SpatialTEQ
Thanks for your review. Map Business Online places security above all other concersn. All imported data is encrypted. We cannot access you maps or imported data. You'll find our privacy policy link listed under legal at the bottom margin of the website.
Geoff
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Review Source
Overall rating
- Ease of Use
- Customer Support
Low cost - easy to learn and share - brings CRM data "alive"
Reviewed on 31/05/2015
I tested 10 other sales mapping options before I found, and fell in love with, MBO. Our B-to-B ...
I tested 10 other sales mapping options before I found, and fell in love with, MBO. Our B-to-B telemarketing sales staff now has access to the geographic and demographic features of over 600,000 small business leads that I plotted across 50 separate state maps. (If the geocoding limit per map could be increased to 750,000 - hint, hint - I'd only need one map!) I added a Goggle street view link to the callout box and tons of business statistics to the data window so the sales staff can easily research their leads, and really 'see' who they're talking to. Also, businesses in our existing customers' territories are blocked out, making it clear who NOT to call. It's so easy to share all 50 maps with both our on-site and off-site telemarketing staff. I simply created a free WIX website containing 50 state links, and gave the name of that website to our salespeople (for security, the website is not published on the web). The changes I make to the maps almost daily are automatically updated at the WIX link. And all this functionality for the single-user MBO price!!! Overall, MBO is a brilliant, extremely intuitive, highly functional, and very affordable tool that gives our sales staff insight into who and where the best prospects are. It's helped our company tremendously in visualizing and achieving its potential.
My only complaint is that navigation around the map (zooming and dragging) is a little jerky and awkward. Even when I use the helpful preset zoom stops, it takes a while to recenter the map at a new location and/or zoom level. I'd also like to see automatic dialing software integrated into the maps. If MBO could do that, it would make a complete package for B-to-B telemarketing companies.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool we use to solve the common traveling salesman problem with our field staff routing.
Reviewed on 24/05/2018
We route 20+ people to over 2000 site visits per month in 50 states.
We route 20+ people to over 2000 site visits per month in 50 states.
Pros
It's stable and functional and at the right price point. Once you get over the learning curve and create a work-flow, it is easy to use and repeatable.
Cons
Territories by zip code is constrictive. Need other options to create territories like free drawing them with a poly. I probably just need more training. The UI could be definitely be updated and made more intuitive.
Response from SpatialTEQ
Jason,
Thank you for your review. You certainly can use draw tools to create free form territories. Please contact our technical support for a web demo or some direction.
Thanks,
Geoff Ives
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Review Source
Overall rating
- Ease of Use
- Customer Support
Love Map Business Online!!
Reviewed on 21/12/2014
Much like the title of my review, I love Map business online. The interface is very user friendly...
Much like the title of my review, I love Map business online. The interface is very user friendly and I have gotten so much out of the software in many cases. Saying that, I think it needs to become available in other browsers because I can't stand Internet Explorer. Also, I used to be able to log in and access my saved maps immediately without having to create a new map first. Lastly, sometimes when I zoom in and out, some of the data gets moved outside of the map. Overall, this is the best mapping software on the market as far as I am concerned. The ease of being able to access this from anywhere is a major plus, not to mention all of the capabilities that exist within the program. Individuals throughout my company have come to me and asked how I make my maps because they are so perfect. I love that I can create a territory without anything else in the background. Finally, I have dealt with customer service and they are very willing and able to assist. Thank you Map business online!
Response from SpatialTEQ
Linzee,
Thank you for your thoughtful review. Try MBO with Firefox, Google Chrome, or Safari as an alternative to I.E. People use it in all the browsers.
Regarding saved maps, nothings changed so perhaps we should conduct a web demo and go over your approach.
MBO
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MBO Review
Reviewed on 14/12/2016
Overall it is a great product, it just takes some time getting familiar with all the features and...
Overall it is a great product, it just takes some time getting familiar with all the features and functions as well as how they work as there are so many.
Pros
features and functions
Cons
some addresses were not found
Response from SpatialTEQ
Thank you Cristian. Please let us know any specific address issues you find. geoff
- Industry: Design
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great customer support!
Reviewed on 26/10/2017
Easy to purchase and get started, able to import locations from Excel, able to use my own art as...
Easy to purchase and get started, able to import locations from Excel, able to use my own art as the pushpin, and GREAT CUSTOMER SERVICE.
Pros
The customer support for Map Business Online is off the charts! I am only just beginning to use their software so can't tell you all about it, but it was very easy to purchase and get started. Even more important - they are extremely responsive. We needed answers about compatibility before purchasing, and then wanted to use our own art as the pushpin. While I'm sure that information is available in their tutorials, they responded to my emails before I could search out the answer myself. Another feature I'm happy about is that I purchased the 3 month version, but if my client gets their job, I'll need to continue using this, and I can upgrade then and have my initial investment credited. I highly recommend Map Business Online.
Cons
I haven't used this long enough to have any cons. It's possible there aren't enough variations of map styles, but I could always export the data points and overlay on my own art if I want something more stylized.
Response from SpatialTEQ
Thank you for your review. We appreciate your taking the time.
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent mapping software
Reviewed on 14/12/2016
I enjoy using this system. It is a lot cheaper than others I found and it does just as good of a...
I enjoy using this system. It is a lot cheaper than others I found and it does just as good of a job as far as I can tell. I travel a lot with my job and this allows me to keep all of the locations mapped and easily mapped so as to make my computer work less and more organized.
Pros
I like the multiple layers. And the ability to cluster locations and label them for future use.
Cons
I have been unable to use the graphing and it is hard to figure out how to change that.
Response from SpatialTEQ
Thanks Synthia. I think by "graphing" you may be referring to the Pie Chart or Bar Chart symbol options. These symbols are applied to two or three columns of your imported numeric data. They then show the visual comparisons of your data segments. If you require more help on that please call us at 800-425-9035 and we'll be happy to demo that functionality for you. Geoff
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 16/12/2016
Love it for mapping ... works wonderfully ... I use it every day to map our driver's routes and...
Love it for mapping ... works wonderfully ... I use it every day to map our driver's routes and find where they are on the route work great.
Response from SpatialTEQ
Thanks Jodie.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great view and ease of use, but can be a little slow at times.
Reviewed on 14/12/2016
The map looks good, adding customers and viewing area look good and is easy to use. The loading of...
The map looks good, adding customers and viewing area look good and is easy to use. The loading of the map can be a little slow.
Pros
View of customers area, and ability to click on a pin and have their info pop up.
Cons
Not being able to mouse scroll in and out in map view.
- Industry: Executive Office
- Company size: 5,001–10,000 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Tried the free option to see if it had what I would nee for my company.
Reviewed on 13/04/2018
I have not bought the software. I only did the demo and was given this review popped up.
I have not bought the software. I only did the demo and was given this review popped up.
Pros
I liked the demo and the ease of use, the set up of the data sets and the overall look of the finished product, but needed more in the lat/long field.
Cons
It does not support lat/long by address. If I have the address, I'd like it to also give me the lat/long of said address.
Response from SpatialTEQ
Marybeth - thank you for your review. While lat/lons do not show by hovering over your imported points you can actually retrieve lat/lons using MBO. Still, the tool is not designed to be a lat/lon generator. Go to the Data Window, hover over the left hand column of any imported dataset (colored dots) - choose to edit locations by clicking the pencil icon. An address correction map pops up. Click at the point presented and you'll see lat/lon on the left panel. Call 800-425-9035 for further assistance.
- Industry: Transportation/Trucking/Railroad
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this program!
Reviewed on 14/12/2016
Map Business Online is exactly what we need!
The program is easy to use, and we always have great...
Map Business Online is exactly what we need!
The program is easy to use, and we always have great support from the Map Business Online support team!
Pros
It's ease of use
Cons
Can't think of anything right now
Response from SpatialTEQ
Thanks Marcy.
- Industry: Market Research
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Young Strategies Review
Reviewed on 14/12/2016
We Use mapping software in all of our reports as a research company to show where people originate....
We Use mapping software in all of our reports as a research company to show where people originate. I wish the maps were a bit more aesthetically pleasing, but your software is the best value around.
Pros
Price
Cons
Looks
Response from SpatialTEQ
Thanks Kristen.