BambooHR Reviews
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2998 Reviews for UK Users
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
BambooHR is a comprehensive and easy-to-use HR software
Reviewed on 13/11/2023
In terms of HR functions, BambooHR handles everything. Our human resources department and management...
In terms of HR functions, BambooHR handles everything. Our human resources department and management can benefit much from this system. BambooHR serves many uses for many divisions. Every day, the human resources team uses BambooHR because it is quick, simple, and easy to use.
Pros
This HR management system is both feature-rich and user-friendly. The user interface is made user- and administrator-friendly. The site is user-friendly, and my staff appreciates how straightforward the features are.
Cons
One of BambooHR's less enticing characteristics, in my opinion, is its pricing structure. We are a very young company, thus cost-effectiveness is of paramount importance. Unfortunately, it appears that BambooHR's rates are out of reach for startups like ours.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Bamboo - nice HR tool for most of small/medium sized companies
Reviewed on 23/12/2024
Simple tool where I could always manage my HR daily tasks with ease
Simple tool where I could always manage my HR daily tasks with ease
Pros
Simple platform, we can see and manage our personal information, book time off in a few clicks, simply check payslips in the documentation section, review and give feedback about colleagues and also review our own goals and evaluation.
Cons
can't remember of nothing I didn't like, maybe the page layout, sometimes it would require multiple clicks until I landed on the desired page
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Not As Efficient as Anticipated
Reviewed on 28/03/2024
It's a step up from what our company was doing previously, but we definitely need to consider...
It's a step up from what our company was doing previously, but we definitely need to consider moving into a different HR software.
Pros
Once you finally construct an HR new hire packet to your liking, the rest of the process for onboarding is easy. PTO tracking is a simple feature to use as well.
Cons
-The system does not flag a candidate with duplicate SSN's, ID information etc. This is a critical downfall. A candidate can create several duplicate profiles with different emails or phone numbers to get around being classified as "not eligible for rehire". If you use this system, please be sure your staff does their due diligence to compare similar names, and middle names.
-Customer service is dreadful. Rather than specifically identifying your concern and providing a solution - your situation gets referenced to one of their articles. Then the ETA for an actual solution is left to ambiguity.
-Their system bugs often; For example, I just cleared my inbox today, and it's still prompting me on open tasks needing my attention.
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
HR bamboo admin user
Reviewed on 12/10/2024
Very user friendly, great reporting and additions to finance tracking. You are able to modify...
Very user friendly, great reporting and additions to finance tracking. You are able to modify tables based on the needs of the user.
Pros
Document tracking allows for employees, management and hr to track certifications.
Cons
Not able to report to more then one manager.
Alternatives Considered
MySQLReasons for Choosing BambooHR
More comprehensive in dual use, tracking and reporting.Reasons for Switching to BambooHR
User friendly and cost of use was more within our budget.- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Bamboo HR review
Reviewed on 29/11/2024
Positive. Never had any issues using it in over 5 years.
Positive. Never had any issues using it in over 5 years.
Pros
Very straight forward and easy to navigate
Cons
Double login step causing confusion sometimes with people
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Bamboo is the Ideal HR Tool
Reviewed on 16/01/2025
I like Bamboo and I use it all the time. I'm glad our company selected Bamboo to manage our HR...
I like Bamboo and I use it all the time. I'm glad our company selected Bamboo to manage our HR resources and information.
Pros
I love that BambooHR is a central location for all my information as an employee. I can access salary info, employee reviews and goals, time off requests, training, company directory, important company links, etc. It saves time having everything in one spot. I also like the mobile app because it allows me access on the go.
Cons
I don't understand the reporting function.
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The most robust and seamless HRIS I have encountered
Reviewed on 15/01/2025
Pros
I love that BambooHR is easy to use,the org chart,hiring tab,reports, surveys (satisfaction and wellbeing) not forgetting the customer support who at any given time we experienced any challenge they resolved in less than 24hrs.
Cons
I wish one could make custom reports with graphs,charts,etc
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Enerstar Solutions -Review
Reviewed on 26/11/2024
Mostly positive, it is easy to navigate and use for all staff.
Mostly positive, it is easy to navigate and use for all staff.
Pros
The navigation, reports and ease of use.
Cons
The two factor authentication that was recently implemented.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
BambooHR Answers all Requests!
Reviewed on 03/12/2024
Pros
Great organizational tool. Easy to reconfigure for whatever needs we have.
Cons
Not a whole lot to complain about with BambooHR. They handle all we need very well.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
BambooHR is easy to use and is visually appealing!
Reviewed on 02/12/2024
BambooHR is easy to use and is visually appealing. It allows me to easily access my Time Off,...
BambooHR is easy to use and is visually appealing. It allows me to easily access my Time Off, Timecards, and important dates for other colleagues.
Pros
I love how easy it is to navigate and access information. I have never encountered an issue with this software.
Cons
Occasionally it takes me two tries to login, as if the screen is glitchy.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use, Great Employee Engagement
Reviewed on 12/06/2024
Pros
Easy to use for my employees. Smart phone compatibility is perfect. PTO requests are quick and manager approval helps.
Cons
Login is a pain with the dual authentication when your in a hurry. Reports are good but can take some time to figure out.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BambooHR +++ For the HR person that wants to have it all in ONE PLACE
Reviewed on 14/02/2024
Awesome, from the booth in SHRM Las Vegas, the reps that explain and demo the platform, the...
Awesome, from the booth in SHRM Las Vegas, the reps that explain and demo the platform, the onboarding people - [sensitive content hidden] was a GODDESS... You cannot go wrong with this group. I have had a fantastic experience and it's not done yet. They are constantly improving, and I am here for it!
Pros
Ease of use, that everything you do in HR is in ONE Platform, You can pick and choose what you want to pay for and use BUT I DID purchase it all and it's so inexpensive!!
Cons
Two things only:
Templates for documents are not provided.
and
More Hiring platforms are not included/or partnered with BambooHR yet.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best in the game and most affordable for all the options.
Reviewed on 25/07/2024
Pros
Simple user platform that out performs the competition.
Cons
Reporting could use some work in payroll.
Alternatives Considered
QuickBooks OnlineReasons for Choosing BambooHR
Ended the service and was forcing everyone to go online. The implantation process was horrible with them so we cut our ties.Switched From
QuickBooks DesktopReasons for Switching to BambooHR
All in one system and was the most affordable.- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best purchase EVER
Reviewed on 27/08/2024
Best HR platform I have used so far. The training and resources available are excellent and most...
Best HR platform I have used so far. The training and resources available are excellent and most anybody can utilize it with little to no training.
Pros
It is very streamlined, and you can customize it to be very personal based on your needs.
Cons
Adjusting time sheets can be difficult if they forgot to clock out.
Reasons for Switching to BambooHR
Cost and feature and the customer support and the salespeople weren't pushy.- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Big Fan of BambooHR
Reviewed on 16/08/2024
I inherited this product when I came into my position as HR Director. I loved how easy it was to...
I inherited this product when I came into my position as HR Director. I loved how easy it was to use from the beginning! I even chose to dive deeper into all that we use it for and my employees love it just as much as I do! The BEST part, when I have an issue that I need to call support on, they are always so friendly and helpful! Best customer service in my book!
Pros
I love it's simple format! I use it as my brain for HR as I move away from too many spreadsheets. I love how everything is available and at my fingertips quickly. My employees love it too! The app makes everything so much easier for them and they appreciate having the information easily available and can self-service most things. I just LOVE it so much!
Cons
There are a few features that could be easier to use for inputting our data. Since we have a church we have some unique payroll things that are doable just not as easy as I feel they could be.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
BambooHR is a winner!
Reviewed on 12/06/2024
Overall, I'll give BambooHR an 8 out of 10 rating. I think for the pricing, I'd give it a 10 out...
Overall, I'll give BambooHR an 8 out of 10 rating. I think for the pricing, I'd give it a 10 out of 10. It offers good core functionality and ease of use. I'm quite impressed and happy with our selection.
Pros
Bamboo is easy to use, even for a non-tech/HRIS person. We were able to use the HR team w/ the support of the BHR team to design and buildout. Additionally, it is easy for employees to use--very intuitive.
We were also able to use this platform globally, whereas other platforms didn't have the capability.
Cons
BHR still is in the younger stages of buildout. There is some functionally that I had with other HRIMs that are missing from Bamboo including a more defined benefits platform and more integration capability.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love BambooHR!
Reviewed on 17/06/2024
BambooHR has been great! The application is always being updated with new features. I am also...
BambooHR has been great! The application is always being updated with new features. I am also able to get help when I need it. The employees are always very friendly and helpful!
Pros
BambooHR has simplified so many processes for us. It is very user friendly and our employees can clock in and request time off from the app on their phone. These features alone have saved so much time.
Cons
I'm sure it will be added, but I would like some of the new features like employee community and benefits administration to be available on the app. We have quite a few employees who do not have their own computer. This would make things much easier for them.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
User-Friendly
Reviewed on 23/10/2024
Great. I started out using it as just an employee then became HR (Bamboo Admin) later.
Great. I started out using it as just an employee then became HR (Bamboo Admin) later.
Pros
very user-friendly; most processes are step by step and very clear
Cons
Entering one-time trainings can be a pain, many of our staff take trainings on their own and they are not all the same. Having to go into Settings in order to enter Training names then go back to the employee and enter the information
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlined HR Management
Reviewed on 04/03/2024
As an HR professional, my experience with BambooHR has been positive. The platform has significantly...
As an HR professional, my experience with BambooHR has been positive. The platform has significantly streamlined our processes.
Pros
As an HR professional tasked with managing various aspects of employee documentation and time tracking, I've found BambooHR to be an invaluable tool for streamlining our processes. The platform offers a comprehensive solution for managing employee documents and timekeeping, making our workflow significantly more efficient.
With BambooHR, all employee documents are seamlessly sent out and stored within the platform. This not only eliminates the hassle of manual document distribution but also ensures that our records are centralized and easily accessible when needed.
Additionally, the ability for employees to clock in or enter their hours directly on the Bamboo platform has been a game-changer for our organization. Gone are the days of manual timesheets and potential errors in time tracking. With BambooHR, employees can conveniently log their hours from anywhere, whether they're in the office or working remotely. This not only promotes accountability but also provides us with real-time insights into our workforce's productivity and attendance.
BambooHR has transformed the way we manage our HR processes, providing us with a centralized platform for document management and time tracking.
Cons
Currently, BambooHR limits employees to being assigned to only one project at a time. It poses limitations for those with more dynamic project structures or employees who contribute to multiple initiatives simultaneously.
It would be highly beneficial if BambooHR could incorporate the ability to assign employees to multiple projects concurrently. This feature would provide organizations with greater flexibility in allocating resources and tracking employee contributions across different projects.
- Industry: Human Resources
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
BambooHR First HRS Used
Reviewed on 28/03/2024
Pros
I liked the custom features of nearly everything in the system. This made it easy to work with our existing structures and we built around that. The auto filing for signed policies was great, and the reminders for training needs was great for all employees, their supervisors, and the managers to ensure everything was on track for timelines and protocols.
Cons
The reporting features were not as extensive as I would have liked. Things may have changed, but the reports for specific and custom items was a little difficult. The customer service was mostly online or through their FAQs or videos which wasn't ideal if we were in a crisis situation, but overall a good product.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Customer Service
Reviewed on 08/05/2024
Excellent customer support. Software is user friendly. It meets most of our needs, except the...
Excellent customer support. Software is user friendly. It meets most of our needs, except the payroll needs to be able to serve the construction industry.
Pros
User friendly. Support helped us customize to track ID badges
Cons
Would like it to meet the construction industry payroll needs.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Streamlined HR Management with Room for Advanced Customization
Reviewed on 29/08/2024
BambooHR is a popular choice for small to medium-sized businesses looking to optimize their HR...
BambooHR is a popular choice for small to medium-sized businesses looking to optimize their HR processes.
Pros
BambooHR is famous for its user-friendly interface and intuitive design, which simplifies HR task management. Its standout feature is the centralized employee database that streamlines the tracking of employee information, performance reviews, and time-off requests. In addition, its robust reporting and analytics tools assist HR teams in making data-driven decisions. The emphasis on a positive user experience and comprehensive functionality often makes it a favorite among HR professionals.
Cons
Integrating BambooHR with other software can be challenging or limited in terms of available options.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SATISFIED CUSTOMER
Reviewed on 22/08/2024
Overall BambooHR is one of the better HRIS/Payroll systems for which I have used. I would definitely...
Overall BambooHR is one of the better HRIS/Payroll systems for which I have used. I would definitely say it is a great system for startup companies and small businesses.
Pros
What I like most about BambooHR is the ability to have our HRIS and Payroll System in one platform.
Cons
The reporting is not always the best for payroll
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love bamboo
Reviewed on 17/01/2024
Pros
Bamboo is a very friendly HRIS, super intuitive, and easy to use, you can have everything in the same platform, your ats, performance reviews, files of each employee, surveys, onboarding, for the employees is very easy to use, ask for their vacations, see the org chart and check their info and documents anytime they want.
Cons
Honestly i like it very much, i will just add more things to the module of performance reviews because it can be a little bit limited
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bamboo HR in a Caribbean Context
Reviewed on 01/02/2024
Very good experience. Thier levels of service is consistent from the sales team to support team....
Very good experience. Thier levels of service is consistent from the sales team to support team. This makes approaching them with queries or concerns extremely easy. Feedback is timely and consise.
Pros
Bamboo removes the use of multiple systems and platforms that don't speak to each other . All employee data from oboarding to offboarding is housed in one area where relevant persons have the relevant access to view. Ease of use and acces to mulitple learning experiences also sets Bamboo apart from other systems tested.
Cons
There are a few things in the Performance module that are not customizable. In our context scoring is extremely imortant to us. Notifications on when persons complete reviews would also make this more effecient. Right now I have to manually check to see who is completed.