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2665 Reviews for UK Users

- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to Use HRIS
Reviewed on 04/08/2022
I love Bamboo! Very happy with it, and excited to see what the future holds.
I love Bamboo! Very happy with it, and excited to see what the future holds.
Pros
The product is very easy to use. The customer support is incredible. The system is aesthetically pleasing. Bamboo listens to feedback and is always updating and releasing new features based on customer feedback.
Cons
Some features are not the most robust. Time tracking and reporting specifically. Bamboo does not have built-in scheduling. The employee notes feature could be more like applicant notes (replies, attachments, email notifications).
Switched From
UKG ReadyReasons for Switching to BambooHR
Ease of use, better customer support, better features.- Industry: Farming
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Bamboo has some nice features
Reviewed on 26/09/2023
We look forward to employees having access to W-2 forms online. Employees being able to view...
We look forward to employees having access to W-2 forms online. Employees being able to view detail of payroll and deductions is great.
Pros
Access by cell phone. It is very handy for me to approve time off requests and payroll hours for my employees.
Cons
We cannot get the payroll detail we need through Bamboo reporting. Data has to be dumped into Excel to get departmental and locations splits.

- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
BambooHr is the most intuitive HR software available
Reviewed on 27/07/2023
My company had a lot of manual processes before we started using Bamboo. Bamboo simplified these...
My company had a lot of manual processes before we started using Bamboo. Bamboo simplified these procedures and freed up time that I could put toward other responsibilities. A certification tracking system was recently implemented. It wasn't as easy to set up as I'd hoped, but with the help of customer service, we're all set up and everyone (including managers) is getting reminders about upcoming courses and certifications.
Pros
As an HR manager, BambooHR equips me with resources to improve workers' lives on the job. In times of need, I receive prompt assistance from BambooHR. Simply put, Bamboo HR is a joy to work with. It's user-friendly enough for small businesses without a human resources department to implement and utilize with no training.
Cons
If we had a little more leeway, we could replace the generic performance assessment questions with ones specific to our company.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We Love BambooHR!
Reviewed on 17/10/2023
Our experience has been so smooth! Bamboo has everything we need and is able to help with every...
Our experience has been so smooth! Bamboo has everything we need and is able to help with every problem.
Pros
It's user friendly and the have the best customer service!
Cons
Nothing; We love Bamboo!!!!!!! They are constantly rolling out new features.

- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Too simple for it's own good
Reviewed on 05/02/2022
We currently use BambooHR as an HRIS, and previously used it as an ATS. The employee database...
We currently use BambooHR as an HRIS, and previously used it as an ATS. The employee database software is user friendly, but offers no customization. We inevitably switched our ATS to a different software because of these same concerns.
Pros
It's very user friendly. You don't need to be very tech savvy to use the various features available in BambooHR.
Cons
There is no customization available. If a feature is not available, there is no customization available to help tailor this program to your companies needs.
Reasons for Choosing BambooHR
We were looking for a program that ties all of our systems into one program (HRIS/ATS/Sales Database and compatibility with ADP Payroll).Reasons for Switching to BambooHR
It seemed like the most user friendly and offered the best compatibility with our existing programs.- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best best HR software
Reviewed on 11/10/2023
it's a simple method for overseeing worker information/data, and source new possibility for employ....
it's a simple method for overseeing worker information/data, and source new possibility for employ. We can guide our associates to utilize this stage to get to anything they need connecting with their pay, strategies, and recruiting archives.
Pros
Its effective. The Resume search and Interview process is easy and amazing
Cons
A portion of the elements could be more refined -, for example, a superior connection point for work postings to consider more productive screening. Having something like the capacity to add knockout inquiries would upgrade the client's insight
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Thrilled user
Reviewed on 20/09/2023
Overall it has improved the efficiency of our communication and reduced payroll processing time
Overall it has improved the efficiency of our communication and reduced payroll processing time
Pros
Being able to see clockins and timesheets at a glance
Cons
The email system and announcements get to be a hassle
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good software
Reviewed on 16/10/2023
Overall experience is fantastic with this application, easily downloaded anywhere and etc.
Overall experience is fantastic with this application, easily downloaded anywhere and etc.
Pros
This application is fantastic for every Human Resource manager or executive. Very easy to understand and use.
Cons
There is nothing that I like least in this software, but sometimes to understand the options, it will take time.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Happy User - BambooHR
Reviewed on 26/09/2023
My overall experience has been stress-free, from a User standpoint.
My overall experience has been stress-free, from a User standpoint.
Pros
The UI/UX experience is lovely! Being able to access not only my hours, but also my PTO accruals easily & with little hassle, eases my stressful day. It used to be very hard to keep track in other HRIS software, but not here.
Cons
I'd like to see better intergration w/how jobs are posted through BambooHR & ensuring the application process actually populates correctly together.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best decisions our business has ever made
Reviewed on 10/02/2022
We are a school and our teachers don't want to spend a ton of time on their computers trying to...
We are a school and our teachers don't want to spend a ton of time on their computers trying to find the information they are looking. BambooHR's website and app are so straightforward, our teachers picked up on everything very quickly. There are always learning curves involved any time new software and processes are released to an organization but the whole experience went much more smoothly than I ever expected.
Pros
I have gone through implementation of payroll services with four different providers over the years and BambooHR was by far the easiest process with the fewest issues. While there was work involved, their expectations were very clear and they worked with us to determine the best way to manage unique situations specific to our company. The system is very intuitive and easy to use.
Cons
There are some small things here and there that we have encountered and have to work around, but customer services is always very responsive and help us find a solution. We have made suggestions to BambooHR's feedback team and they have already implemented some changes to help with some of these issues. They are always making improvements and additions to their products.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BambooHR makes our work easier!
Reviewed on 01/12/2022
I overall loved the whole experience, from the introduction, sales/acquisition of the software, to...
I overall loved the whole experience, from the introduction, sales/acquisition of the software, to the onboarding and data transfer. The Salesperson and Project Manager of our account made us feel decided about Bamboo from the very first approach. We feel candidate onboarding and administration of our personnel in the Company has become much more manageable.
Pros
What I like the most about Bamboo is that tracking PTO, benefits, and celebrations is much easier compared to other software we've used before. This unique "social network" design has made it user-friendly for our employees regardless of their age.
Cons
What I didn't love is that we couldn't find integration with LinkedIn for job postings. We had to use LinkedIn externally for recruiting.
Alternatives Considered
LatticeReasons for Choosing BambooHR
We needed a more accurate / visible PTO tracking.Switched From
TriNet ZenefitsReasons for Switching to BambooHR
Price, features- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An HRIS that was built with HR in mind
Reviewed on 22/02/2022
This was hands down the easiest onboarding of a new software package that I have ever experienced....
This was hands down the easiest onboarding of a new software package that I have ever experienced. We are a Critical Access Hospital that decided to implement its first HRIS in February of 2020, right as the pandemic started. Of all the things we had to worry about, this implementation was not one of them. The team walked us through the process, meet with us whenever we needed, and assisted in personalizing the software. We went from 0 to complete within a month! And they have been supporting us every step of the way since then. I couldn't ask for a better HRIS partner.
Pros
The software is very easy to personalize to your organizations individual needs. Response from the help desk is usually within minutes, and their out of the box thinking ensures you will get the output that you are looking for.
Cons
BambooHR works great with other software programs that have HR in mind. If your backbone software is built for integration is industry specific and somewhat inflexible, it is more difficult to integrate the great features that BambooHR has to offer.
Reasons for Switching to BambooHR
BambooHR had the right recruiting tools, the offered pretty much everything we needed in their basic program, and to upgrade was very simple and inexpensive. Having been in HR for decades, this is the first time I have used an HR system that felt like it was made by those in HR for HR.- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BambooHR is delicious!
Reviewed on 18/02/2022
We've been able to create tables to house our faculty credentials for tracking and reporting...
We've been able to create tables to house our faculty credentials for tracking and reporting purposes. The signature documents and workflow has helped us reduce the time to create, email, and record faculty contract from several hours to 15 minutes. The eNPS survey has been a great way to monitor employee engagement every six months. We take the feedback provided in that survey and other communication channels and have made improvements in a number of areas that are important to staff and faculty.
Pros
If I were a Panda (HR Administrator), I'd eat BambooHR every day. It's delicious compared to other common HR software forage I've tried. The modern look and feel of BambooHR is terrific. Our staff love the look and ease of use. As a one person HR team with 250 employees, BambooHR makes payroll, performance management, time tracking, and attendance a breeze. Take a nibble and taste the difference!
Cons
The two items as an HR admin. that can be time consuming and a frustration are tracking training and benefit administration. It would be amazing if BambooHR would integrate with training platforms for single sign-on and training status updates on the employee profile. We use a third part benefits administration platform for benefits enrollment. They take care of the file feeds to carriers and billing. Any changes on that platform then must be updated in BambooHR for the deductions to roll over to payroll. The extra steps take time and can lead to error.
Alternatives Considered
PaycomReasons for Choosing BambooHR
Easy of use and cost.Switched From
Workday HCMReasons for Switching to BambooHR
Ease of use, ability to customize, and straightforward pricing model.- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great HR System!
Reviewed on 09/12/2022
Overall, I love BambooHR. I have implemented it in several companies I have worked for over the...
Overall, I love BambooHR. I have implemented it in several companies I have worked for over the years. It is such a great system, I tried to bring it in whenever I had the chance!
Pros
BambooHR has everything in one place. Easy to set up and implement and employees can start using it immediately with very little training. Very easy to customize it to suit your company's unique needs. Customer service is second to none!!
Cons
Having an integrated payroll system would be the cherry on top but for a Canadian company, this option is not available. A huge market untapped!! The ability to choose a "close" date for the Performance Management Reviews would be very helpful as sometimes a longer or shorter window is required.
Alternatives Considered
Deluxe Payroll and HRReasons for Choosing BambooHR
ADP was too "big" for us and the customer service was horrendous! Collage HR was much better but in the end customer service won out again.Reasons for Switching to BambooHR
BambooHR was by far easier to use.- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Huge Promoter of BambooHR
Reviewed on 10/02/2022
I generally come into Companies as an HR Leader somewhere between 50 and 100 employees and Bamboo...
I generally come into Companies as an HR Leader somewhere between 50 and 100 employees and Bamboo is a simple implementation and give not only me every tool I need to do my job, but also helps other teams as far as reporting and accountability is concerned. It's everything I could as for and more.
Pros
I have implemented BambooHR as our primary HRIS system at 3 companies now. Bamboo is so intuitive training is a breeze. Whenever anything pops up I don't have an answer to Help desk is an IM away. Reporting cannot be beat. Hands down the easiest most intuitive HRIS our there for HR Professionals and Employees.
Cons
I wish there were more options within the review portal. Like having the ability to do quarterly assessments AND a formal annual assessment that combines all the quarterlies. Even though we have a quarterly assessment process at our Company people also want to traditional annual and we have to do that all manually outside of the system currently.
Reasons for Switching to BambooHR
Bamboo allows us a lot of flexibility to design it the way that works best for our company and our people that's didn't wrap us into anything additional we didn't want or need.- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great HR software
Reviewed on 10/02/2022
My experience has been great. Without BambooHR I would be buried in paper files. I love having data...
My experience has been great. Without BambooHR I would be buried in paper files. I love having data in one location, it makes it easy to assist employees. Not only that but it adds a self service component for employees. They can update their personal information without needing HR or payroll services. BambooHR implements change on an on-going basis, they rollout a 30/30 video that shows what has changed and what is coming. Our team is excited to see what is coming next.
Pros
BambooHR is user friendly, everything flows, and makes sense. If you get stuck you can go to the help center, chat with someone, or pick up the phone. The mobile app allows employees to upload pictures of work notes and HR is notified when they do so. This has SAVED us during the pandemic.
Cons
HIRING- I would love to see an integrated calendar within hiring. Currently, if you schedule an appointment you also need to add to your outlook calendar.
REPORTS- I would love to see an alphabetize by last name option with all reporting. Most HR and payroll work alphabetically.
Reasons for Switching to BambooHR
It was affordable, user friendly, and had so many features we needed.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Free up your HR Department to do their best work
Reviewed on 23/05/2022
Due to implementing BambooHR, we moved from having 8-10 spreadsheets that required daily maintenance...
Due to implementing BambooHR, we moved from having 8-10 spreadsheets that required daily maintenance to being able to have one system of record. This has allowed us to onboard employees more seamlessly during the COVID-19 pandemic. We went from PDF time off request forms and a Google Out of the Office calendar that we had to manually maintain to using time off in BambooHR and implementing the iCal feeds so everyone knows who is out of the office at a glance.
Pros
Getting employee buy in and adoption is easy due to how intuitive the end-user experience is with BambooHR, especially with Google Single Sign On. As the administrator, I have the ability to make changes and implement things quickly on the backend without having to make a request and wait for someone else to make the changes for me. Having a streamlined and consistent onboarding and offboarding process ensures that new hires are set up for success and offboarding employees accounts and data are turned off in a timely manner.
Cons
BambooHR may not have as many robust features as some of the other HRIS out there, but they are always adding new features and making improvements, which is good to see. You may have to add some app integrations in areas like recruiting and benefits administration, if you want all the bells and whistles.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Capterra Review of BambooHR
Reviewed on 26/05/2022
Bamboo has continuously communicated their software updates very effectively. I am very appreciativ...
Bamboo has continuously communicated their software updates very effectively. I am very appreciative of this. Overall my experience has been very positive, from implementation onwards. I have been using the software for 6 years now.
I wish the company would hold another in person user conference, rather than virtual however. Of the one that I attended, there is much to be said about in person interaction. It was by far one of the best user conferences I have ever attended. It was very disappointing to go virtual ( pre pandemic.)
Pros
The product is easy to implement , out of the box. The product is best for small to mid size companies, but especially if you have minimal processes to manage. The add on features of Performance and eNPS are simple to use and very effective. You can find workarounds for unique processes.
Cons
As a company continues to scale and grow, the incremental processes added become more difficult to manage with the system. A simple example is onboarding. Onboarding is only geared to true new hires. If you have an employee who is transferred to a new division within the organization and needs to be assigned new tasks that are well documented, the software does not have the ability to manage transfers.
The ability to format a document for e-signature would be incredibly helpful.
A little more flexibility in problem solving rather than simply suggesting to put suggestions on a future product launch list.

- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
BambooHR is one of the best human resources software on the market.
Reviewed on 11/05/2023
We required one entrance for all representative information, with great get to level administration,...
We required one entrance for all representative information, with great get to level administration, this would permit us to provide supervisors more straightforwardness and responsibility. In expansion, we required a contracting and onboarding framework that would permit us to streamline our contracting handle over all of our districts. Generally, our workers and supervisors are exceptionally cheerful with BambooHR because it gives them data on time off, resources, benefits, stipend history, and execution audits (once we effectively dispatch it). At the corporate level, we have one put to induce reports and survey information almost our workforce when essential. Everything is in one put, simple to explore, all at your fingertips (either app or desktop version), corporate office can thrust bulk overhauls that you just can log in to see and check back on the off chance that ever needs. Ready to keep track of all worker data and marked archives, oversee finance with ease, and deliver representatives get to to their information as well as important company data.
Pros
It's completely utilitarian, you'll clock in and out (and it's geotagged, so no cheating), you'll be able request days off, see pay stubs, etc. BambooHR has made one of the leading HR stages on the advertise. Favorite highlights incorporate the capacity to onboard or unlink representatives utilizing numerous distinctive workflows and choices, we too cherish the capacity to keep track of representative data, counting reports that require marks. BambooHR permits you to turn any archive into a signature layout with custom areas, signature order, and other alternatives. BambooHR Finance offers a simple way to oversee finance and match up it with data put away within the entry, there are numerous more highlights we utilize counting execution administration, time following, candidate following, etc., our group adores you. adore it since they can log in and see their pay stubs and other pertinent data.
Cons
The speed of the execution caused us to miss a few points of interest that we had to burrow up afterward, but the bolster group was exceptionally supportive and a few of the extra information areas we needed were not a issue at all to execute. So distant, the as it were drawback I've seen when exchanging to BambooHR is that our pay stubs aren't accessible until payday. The execution module can be progressed by pleasing non-calendar year survey cycles, they did post advertisement hoc surveys a whereas back, but it would be accommodating to be able to set our plan based on the commemoration of the contract date.
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BambooHR - Friend to People Operations!
Reviewed on 15/02/2022
We've used BambooHR since 2017, moving from tracking information via spreadsheets and paper forms...
We've used BambooHR since 2017, moving from tracking information via spreadsheets and paper forms to fully electronic. The implementation process takes preparation to ensure you have quality information imported into the system and is worth the time and effort. The implementation specialist works with you to ensure you're on track and implementation goes smoothly. If you take the time to introduce BambooHR to employees and provide them with training, they easily adapt as this is a very user-friendly system. Over the years we've added additional custom table to track information and the Bambooligans have been very responsive. I highly recommend BambooHR!
Pros
• User-friendly
• Customizable (ie. you can have Bamboo set up tables that you can use to track your Medical Examiner’s certifications/driver’s licenses & set reminders for expiration)
• Hiring system ports directly into employee creation
• Applicant tracking system (automatically posts to Indeed, Glassdoor & ZipRecruiter)
• Onboarding / offboarding
• Standardized & customizable reports
• Org chart
• Company directory (the app is nice but offers less functionality than the website)
• E-signature for your forms to port directly into employee files upon completion & route as directed (ie. direct deposit can route to payroll or reimbursements to A/P)
• Asset tracking (you can set security levels to allow IT – or appropriate individuals to access / make changes / run reports for assets)
• Electronic approval process for compensation, approvals, and other customizable events
• Preview as user allows you / admin to see things as the individual sees them – really helps with problem-solving
• You establish access levels
• Track training (but very simplistic process)
• Works with single sign-on
Cons
• Lack of ability to set up onboarding tasks for internal promotions
• Training tracking is simplistic, they do offer integrations with LMS
• Doesn’t connect with our payroll system (although you could have someone build a custom integration)
- Industry: Construction
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love BambooHR and the customization possibilities it provides!
Reviewed on 13/05/2016
Pros
I did a lot of research on HRIS before choosing BambooHR. For those thinking about using BambooHR, really look at how your structure is set up and how you want it to work when the product goes live. For example, we have two divisions in two different locations. Both divisions are very unique and what one division needed the other did not. Getting this figured out before implementation will help alleviate the need for a lot of change once the system goes live. For our company, BambooHR was by far the best fit for us. The best thing about this product is the customization and the ease in which we were able to implement the system. From the time we decided to go with BambooHR to the time it was implemented and functional was a little over a month! My dedicated implementation specialist, Carol Brogdon was great to work with during the implementation of the system. I am not IT expert or tech person, and this was easy! The customization of the system allows (from the beginning) you to create a system in which each user can see as mush or as little of the information as needed. Since implementation, I have even been able to customize more information on the site that is specific to our needs with two different locations and divisions. The time off feature allows our employees to request time off from their smart phones or pc quickly and for our admin and foremen the calendar of "Who's Out" is extremely useful, especially for looking ahead and seeing who will be out on vacations or sick/holiday time. Anniversary dates and birthdays are visible and there is no longer a need to keep a spreadsheet with this information. The reports that can be generated on training, time off balances, licensing, etc has been a time saver. The ability to transform these reports into PDF, excel and even share custom reports as needed has been very beneficial to us. On-boarding, off-boarding, completing forms as needed has been extremely efficient utilizing the uploading of files and then setting up the signature templates (no more paper pushing or waiting for people to sign and return documents). Uploading files to share with all employees or just a few employees is also a great tool. We utilize the company announcements to send important information to some or all of our employees. The notes section has been invaluable for our managers to document information and if an employee moves to a new location, the new manager now has that information at their fingertips. Our employees can update their address, marital status, with-holdings, etc all from their dashboard. No longer do they have to wonder if the HR department has their most current information because they see what is on file for them with the company when they log in.
We have yet to utilize the Job Openings component yet. This was a big draw, as we had experienced a large growth last year. Unfortunately (or fortunately depending) our hiring has tapered off, so we have not had the opportunity to try this out. As far as BambooHR responsiveness to any issues I have encountered, they have been very quick to resolve. I like that they are constantly trying to improve the product and take ideas and suggestions on areas of concern. This type of progressive thinking and action will make them and keep them a front runner in the HRIS world.
Cons
Like any product, the more you use it, the easier it seems. There were kinks to work out when we first went live. Permissions, setting up employee fields and email alerts all needed some tweeking, but again, the system and BambooHR support was great getting through the learning curve.
I did opt to go with Maxwell health for the online health care enrollment piece and I have been live with BambooHR since January 2016 and I am still not live with Maxwell Health and do not know when I will be, so if you are thinking of that option, I would really look into other options as it does not seem to be as responsive or as dynamic as BambooHR despite what the sales pitch shows.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Do What you do best and Outsource the rest ... to BambooHR.
Reviewed on 14/02/2022
We simple don't have employee related issues falling through the cracks anymore. Now our managers...
We simple don't have employee related issues falling through the cracks anymore. Now our managers have time to actually visit with and get to know our people rather than fumbling through bureaucratic gunk to make sure we're "legal".
Pros
BambooHR is super simple and easy to use. The software and the people behind it truly live up to the mission of allowing me to do what I do best (which is not HR management.)
Cons
Nothing to report in this section. BambooHR does exactly what I want it to.
Reasons for Choosing BambooHR
BambooHR allowed us to have our employee information at our fingertips rather than in another party's hands. If I need information I simply pull the report or look it up instead of asking for the information from someone else. The last thing we looked into was cost and it turned out that BambooHR is about 25% of what we were paying the accounting firm. That made it a "no-brainer"...better access to data, easier to use, additional resources for managing benefits, onboarding, training, compensation...for less money.Reasons for Switching to BambooHR
Ease of use.- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
BambooHR is simple and user friendly but not built for large companies.
Reviewed on 17/01/2018
BambooHR software and management system is not the cheapest option out there but you get what you...
BambooHR software and management system is not the cheapest option out there but you get what you pay for. Well-organized, visually appealing tools that are simple to set up and run. This solution has an open API that allows the software to be integrated with a company's existing HR tech vendors, and the performance review function fits with the way more companies are working. I would suggest this product to small to medium companies.
Pros
BambooHr has allowed our management team to be on the same page with employee Management. Our managers are able to access our Bamboo account from anywhere, allowing them to keep updated on their team. This product also allows employees to enter & update their own personal information reducing user error. This software reporting has several automated functions for manual reports that my company generates for the corporate office. We continue to automate more processes with the help of the Bamboo development team. The onboarding and offboarding processes are streamlined and offer electronic onboarding, task assignments, and e-signature documents. Bamboo HR is able to support every aspect of employee administration and HR management.
Cons
The biggest complaint I have with BambooHr is their customer service and support team. While the team was really hands-on with us for implementation, the support has since left us to figure out our problems with the software ourselves and basically just sends us links to tutorials. The tutorials are ok but we usually end up having even more specific questions after watching them. It would be nice to see them be more hands-on after implementation.

- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
BambooHR is our leading employee tracking tool
Reviewed on 15/05/2023
We needed BambooHR to help automate onboarding and offboarding procedures, which would eliminate...
We needed BambooHR to help automate onboarding and offboarding procedures, which would eliminate the need for them to deal with administrative procedures and paperwork. It is used to monitor employee information and count PTO hours. The HR Suite. Most BambooHR managers and supervisors use it most often, while some supervisors do as well. Managers use it when their employees request to take sick leave and need approval from them. It is useful for monitoring approval requests and employee information benefits from its use.
Pros
It is simple to use, employees can guide themselves and electronic signatures are a breeze. When an employee moves to a different state, they need to complete a new tax form. To facilitate the procedure, we use BambooHR to request that document to be signed, which allows you to receive it faster instead of trying to email and call them. It saves a lot of time. It allows the new procedure for recruiting people to be very straightforward. Just upload your employment and contact information. Then send them a link to register with BambooHR and fill out the necessary forms.
Cons
On two occasions, I was asked to create custom reports through BambooHR. It is somewhat complicated to choose what data I want to appear in the report. We have standardized reports that are easy to access, but it is difficult to create a new one.

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
BambooHR is a comprehensive and easy-to-use HR software
Reviewed on 13/11/2023
In terms of HR functions, BambooHR handles everything. Our human resources department and management...
In terms of HR functions, BambooHR handles everything. Our human resources department and management can benefit much from this system. BambooHR serves many uses for many divisions. Every day, the human resources team uses BambooHR because it is quick, simple, and easy to use.
Pros
This HR management system is both feature-rich and user-friendly. The user interface is made user- and administrator-friendly. The site is user-friendly, and my staff appreciates how straightforward the features are.
Cons
One of BambooHR's less enticing characteristics, in my opinion, is its pricing structure. We are a very young company, thus cost-effectiveness is of paramount importance. Unfortunately, it appears that BambooHR's rates are out of reach for startups like ours.